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Reviews of City Hotel Freiburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Weberstraße 3, 79098 Freiburg im Breisgau, Germany

#17 of 50 hotels in Freiburg im Breisgau

Guests' Choice

Review score

Based on 784 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8

  • Location

    9.3

  • Facilities

    8

  • Staff

    9.1

  • Value for money

    8

  • Free WiFi

    8.6

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Showing 1 - 50

  • Reviewed: 5 June 2018

    10
    Great stay, good price, very clean and friendly.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    For all Americans, please note that there is no A/C. We didn't need it because the nights were cool but if you come in a period of high heat and humidity, it might be uncomfortable.

    The room was very clean. Breakfast was very good. All the employees spoke fluent English and were extremely friendly. The location is right downtown but in a quiet area. The young man working in the breakfast area was awesome. My compliments to him. I wanted to bring coffee up to my room and he actually followed me up with a tray.

    Stayed in June 2018

  • Reviewed: 26 December 2017

    7.5
    Smell of cigarette smoke in non-smoking room.
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Smell of cigarette smoke in non-smoking room. It was not mentioned on booking.com that the parking on hotel garage is for extra charge of 10EUR per day.

    Stayed in December 2017

  • Reviewed: 24 December 2017

    10
    Freiburg is incredible.
    • Business trip
    • Group
    • 3 rooms
    • Stayed 4 nights
    • Submitted via mobile

    We have had breakfasts with more choices, but this one wasn’t bad at all. Just a note of comparison.

    The rooms and location was incredible. And everything that the hote said it was, was true.

    Stayed in December 2017

  • Reviewed: 10 September 2017

    9.2
    Well located, not very cheap... but such is Germany ;-)
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I do not particularly mind, but as there was no "do no disturb sign" which I could hang outside, the cleaning staff went into the room while I was having breakfast and they were there when I returned. This is ok with me, but some guests might find it unpleasant and intrusive.

    Extremely well located and very pleasant staff.

    Stayed in September 2017

  • Reviewed: 3 August 2017

    6.7
    Noisy Hotel. Good location.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    So noisy. Noise started early in the morning between 5-30 am and 6am. Ear plugs were provided in room. Underground car park was challenging to get out of in an SUV.

    Wi fi was good. Rooms were clean. Handy for city. Good location.Plenty of local restaurants. Underground car park on site.

    Stayed in August 2017

  • Reviewed: 1 June 2017

    7.5
    Big, Spacious Room.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night

    Bad Wifi. We had to pay extra for parking. Difficult to find.

    Big, Spacious Room. Friendly Helpful Staff. Good breakfast served until 10:30 on Sundays. Comfortable Room.

    Stayed in May 2017

  • Reviewed: 26 May 2017

    8.3
    Had a fabulous stay and all the staff we encountered were...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no refridgerator in the room which was a minus for us.

    Had a fabulous stay and all the staff we encountered were very friendly and helpful and just wonderful people. Excellent location to train station and cafes and restaurants. Would stay again.

    Stayed in May 2017

  • Reviewed: 5 May 2017

    8.8
    Everything was OK, and in accordance with the reservation.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    There should be a small fridge in the room, hence the hotel serves only breakfat.

    Very friendly and professional staff, particularly at the reception and in the restaurant. The room was large enough and clean. It is too bad only that there are no fridges in the rooms.

    Stayed in May 2017

  • Reviewed: 12 April 2017

    8.8
    Black Forest long weekend
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Wasnt pleased when my face flannel disappeared but the room cleaning lady brought it back later the day I asked about it and aplogised. Was unfortunate that the card machine wasnt working but agreed to pay online when I got home rather than fetch nearly 400 euros from a cashpoint.

    I was very welcome at Reception when I arrived on Thursday 30 March. Provided with local rail and bus ticket was an unexpected bonus, as well as details on Black Forest trips.. Room on 1st Floor was actually two twin beds pushed together rather than a real single. Great bathroom including easy to use shower. Breakfast ok - not as many choices as some but plenty to help yourself to and a good selection of herbal teas. Breakfast room may get busy at times but works fine if willing to share tables. Walking distance to rail station and town centre. For those on business it is easy enough to get to Freiburg Messe (Expo Hall) - which is good news for the runners of the Freiburg marathon weekend too. A very pleasant stay and certainly suited my requirements plus more.

    Stayed in April 2017

  • Reviewed: 22 October 2016

    10
    would recommend to anyone.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was construction going on when we were there and they started early. Otherwise it was great.

    Breakfast was great. Location perfect. Two blocks from main tourist area. Reasturants close by. Underground parking right at hotel was very convient and safe.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    9.2
    Lovely city on the edge of the Black Forest
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good and included in our room rate. The hotel is very central and that means easy access to the city. Hotel car parking is adjacent. Friendly staff.

    Stayed in September 2016

  • Reviewed: 15 August 2016

    9.0
    Very central location
    • Leisure trip
    • Family with older children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No tea & coffee making facilities in the room

    The location. Shutters and windows blocked out most of noise & light. Breakfast lovely. On site parking.

    Stayed in August 2016

  • Reviewed: 21 July 2016

    7.5
    Location is good.
    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 1 night

    There is a supermarket on the ground floor of the building, so there is big noice in the morning 5-6 a.m. when goods are delivered to supermarket.

    Location is good. Close to old town.

    Stayed in July 2016

  • Reviewed: 17 July 2018

    9.6
    Great location, convenient for shops, transport and...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Great location, convenient for shops, transport and sightseeing. Clean and well-equipped room, pleasant staff, very good breakfast.

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.9
    A lot of noise, at the morning, by the incoming areas of the...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    A lot of noise, at the morning, by the incoming areas of the magazines stores near the hotel.

    Stayed in July 2018

  • Reviewed: 15 July 2018

    10
    Location - staff and cleanliness
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location - staff and cleanliness Definitely recommend. Breakfast is good too.

    Stayed in July 2018

  • Reviewed: 9 July 2018

    9.2
    Excellent location with generous sized room.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location with generous sized room. Onsite parking.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    10
    Very lovely stay, very good location.
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very lovely stay, very good location. Would recommend.

    Stayed in July 2018

  • Reviewed: 22 June 2018

    8.8
    Central location with good parking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Crowded and small breakfast room. Noise from street starting at 6 am

    Central location with good parking

    Stayed in June 2018

  • Reviewed: 6 June 2018

    8.8
    Bed and quiet dark room
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed and quiet dark room Breakfast Funky contemporary decor and furnishings

    Stayed in June 2018

  • Reviewed: 23 May 2018

    8.8
    Great location, great staff
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, great staff

    Stayed in May 2018

  • Reviewed: 17 May 2018

    8.3
    The staff is very nice.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    The way to parking is not so convinient. I did not get any information before arrival.

    The staff is very nice. Room space is quite good.

    Stayed in May 2018

  • Reviewed: 27 April 2018

    7.1
    we always use this hotel during our journay.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    we always use this hotel during our journay. Now newly furnitured rooms. This hotel has everything what I need for one day accomodation.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    8.8
    Big room with a lot of space.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Being able to cool down temperature in room.

    Big room with a lot of space. Sofa, chair and table. Close to inner city. Supervised parking.

    Stayed in April 2018

  • Reviewed: 15 January 2018

    9.6
    Staff very friendly and helpful.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 9 nights
    • Submitted via mobile

    Staff very friendly and helpful. Hotel very clean. Location very good.

    Stayed in January 2018

  • Reviewed: 13 January 2018

    9.6
    Location in centre.
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Location in centre. Restaurant and cafe near by. Tram near the hotel no 4 will take you to the train station. We like it😀

    Stayed in January 2018

  • Reviewed: 2 January 2018

    10
    Warm, friendly hotel with a welcoming service
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights

    Really friendly service at reception, service at breakfast, welcoming

    Stayed in December 2017

  • Reviewed: 11 December 2017

    7.9
    Nice, simple and clean hotel.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice, simple and clean hotel. Friendly staff, good location.

    Stayed in December 2017

  • Reviewed: 3 November 2017

    8.8
    1min from city center and very clean
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    1min from city center and very clean

    Stayed in November 2017

  • Reviewed: 18 September 2017

    7.5
    Good hotel and I would recommend this place to others
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights

    good location, friendly staff, good breakfast, good wifi

    Stayed in September 2017

  • Reviewed: 14 September 2017

    8.8
    Good location in the city, good breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good location in the city, good breakfast.

    Stayed in August 2017

  • Reviewed: 11 September 2017

    8.8
    We booked a family room and got two double rooms with...
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    We booked a family room and got two double rooms with connecting door, which was very pleasant. The staff was very helpful.

    Stayed in August 2017

  • Reviewed: 5 September 2017

    7.9
    Room was comfortable, but noise from the street was an issue.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    the noise.

    Room was comfortable, but noise from the street was an issue....revellers, traffic, garbage trucks and the cathedral bells every hour.

    Stayed in September 2017

  • Reviewed: 22 August 2017

    9.2
    Excellent location. Handy parking. Friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. For the price, an excellent choice.

    Location excellent - very close to cathedral square. Staff very helpful. Room good enough.

    Stayed in August 2017

  • Reviewed: 8 June 2017

    10
    Location staff room quality parking close by
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking garage was tight

    Location staff room quality parking close by

    Stayed in June 2017

  • Reviewed: 8 May 2017

    6.7
    Room was good size and breakfast was good.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi didn't work I room despite claim was available in all areas.

    Room was good size and breakfast was good.

    Stayed in May 2017

  • Reviewed: 25 December 2016

    9.6
    Excellent location for a short break. Underground garage is awesome.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows could be better and the same goes for the breakfast options.

    All ok overall.

    Stayed in December 2016

  • Reviewed: 4 December 2016

    8.3
    The room was very clean and breakfast was plentiful
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There is a construction site next to the hotel and it is a bit noisy very early in the morning

    The room was very clean and breakfast was plentiful

    Stayed in November 2016

  • Reviewed: 17 November 2016

    9.6
    Good hotel for city visit
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Good location, nice staff, convenient transportation

    Stayed in November 2016

  • Reviewed: 24 September 2016

    9.2
    Some nights/mornings were very noisy.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Some nights/mornings were very noisy. Caused by deliveries to hotel or supermarket.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2015

    10
    Location is really central and yet very peaceful location...
    • Leisure trip
    • Solo traveller

    Nothing. This is a 3 star hotel, so let's base our expectations on amenities available from a 3 start establishment.

    Location is really central and yet very peaceful location for a good night's rest. Breakfast had a small spread but enough to start the day. The people at the reception are one of the nicest people. My iPhone charger broke and the lady at the reception desk went to lengths to help me.

  • Reviewed: 8 March 2016

    5.8
    Breakfast was nice.
    • Business trip
    • Solo traveller

    The room was verry cold. I stayed 2 nights, turned the heat to maximum and until the second morning there was still cold.

    Breakfast was nice.

  • Reviewed: 1 December 2015

    9.2
    The location was central- perfect!
    • Leisure trip
    • Family with older children

    Staff was not very friendly.

    The location was central- perfect!

  • Reviewed: 29 October 2015

    9.6
    Very close to the old town.
    • Leisure trip
    • Group

    Very close to the old town. Nice staff. Good breakfast. Very clean.

  • Reviewed: 8 September 2015

    5.0
    It was clean and well maintained
    • Leisure trip
    • Solo traveller

    No way was it worthwhile 98 eur for 1 night. The single bed was made for a child.

    It was clean and well maintained

  • Reviewed: 4 August 2015

    9.6
    Friendly helpfull staff in a great location.
    • Leisure trip
    • Couple

    Friendly helpfull staff in a great location. Fantastic value for money

  • Reviewed: 14 July 2015

    5.0
    NO AC !
    • Leisure trip
    • Couple

    NO AC !!!!!!!!!!!!

  • Reviewed: 23 June 2015

    5.8
    Hote is close to the centre.
    • Leisure trip
    • Solo traveller

    The shower was boiling hot or freezing cold..,. Two temps. Not ideal

    Hote is close to the centre. Probably only perk

  • Reviewed: 19 April 2015

    10
    good secure parking , clean , friendly staff , good breakfast
    • Leisure trip
    • Family with older children

    good secure parking , clean , friendly staff , good breakfast

  • Reviewed: 1 January 2015

    3.8
    try to avoid if you can!
    • Solo traveller

    try to avoid if you can!!! not worth for the price! won't recommend to anyone!

There are also 36 reviews without text. These impact the overall review score.

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