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Reviews of City Hotel Karlsruhe

Kaiserstraße 152-154, 76133 Karlsruhe, Germany

#36 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 645 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    6.5

  • Location

    8.4

  • Facilities

    6.8

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 - 59

  • Reviewed: 21 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Entrance into the hotel absolute scary to say the least. Bathroom a disgrace. Breakfast too bad to deserve a comment. No air-con. WiFi in room didn't work. No value for money.

    Nothing!

    Stayed in June 2018

  • Reviewed: 24 February 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The place is expensive for what you get and you have to park in a parking lot far away from the hotel and then enter via a lift to the hotel, with all of your luggage

    Not much

    Stayed in February 2018

  • Reviewed: 21 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Not much to do but the entrance to the Hotel is a bit strange. You need to take the elevator. As I said, not much to do about it but you don't feel you are in a normal hotel. Then it's fine.

    The Price. Completely Ok considering that breakfast is included. WiFi is working well enough to let you work. Position in downtown, close to good restaurants and all shops I booked a single room and I got a double room for the same price. Nice. The personnel. Always friendly.

    Stayed in January 2018

  • Reviewed: 28 December 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 6 nights

    Room was small, we made the same booking but one room was spacious and other was smaller and crowded, but it was OK for short stay.

    - receptionists were very helpful & friendly - small breakfast but was just enough & tasty - Location is super, public transportation stop just in front of you

    Stayed in December 2017

  • Reviewed: 25 December 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Distance to the parking place. Very small bathroom.

    Easy Hotel, really in the center of the City, you can go walking everywhere or take the bus just in front of the Hotel. The personal was very friendly and helpfull. Breakfest really good.

    Stayed in December 2017

  • Reviewed: 29 August 2017

    • Group
    • Double Room
    • Stayed 1 night

    Noisy street. Non-soundproof windows. Unconfortable bed. No airconditioning. No airing. Funky smell. Noisy, hot and humid in the summer.

    Nothing at all.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    The room is dark and not clean, the bed sheet is not clean that make us pruritus.

    The breakfast is same in everyday, 1 croissant and 1 short bagette,3 piece of cheese for 2 person, 2 drinks you can choose, coffee and orange juice.

    Stayed in August 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely wonderful position if you wish to be in the epicentre of Karlsruhe, yet without any extraneous noise. Park briefly at a nearby meter whilst registering, then drive to the recommended cheap car park close by. Excellent breakfast.

    Stayed in July 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Still, a bit pricey...

    The entrance of the hotel is directly through an elevator in the street, funny. The room is huge, the bed is comfortable, we were on the street side (4th floor) but were not disturbed by the noise. The breakfast is a buffet, bread, cheese, ham, jam, butter, cereals, milk, orange juice, mixed fruits (from a can), a few mini croissants; very good, complete and enjoyable breakfast!

    Stayed in May 2017

  • Reviewed: 18 March 2017

    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Strange entrance to the hotel! No minibar in the room. Very noisy street until the early morning hours! Public car park is little far away. Limited TV channels.

    A basic hotel at a convenient but very crowded location. Bathroom is very small, beds are so and so...Staff -only 1!- is o.k.

    Stayed in February 2017

  • Reviewed: 18 February 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Breakfast was not good. The bread was terrible! I would not pay for this option here again, although I would stay in the hotel.

    Had everything you need in a neatly arranged single room. Good lighting, comfortable bed, adequate hangers and a good, instantly hot shower. Superb value for money overall (except for breakfast). Great for tram links to station etc.

    Stayed in February 2017

  • Reviewed: 20 December 2016

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    You hear when guests in adjacent rooms are leaving or entering the room: not the best sound insulation.

    The location is excellent: in the city center of Karlsruhe. The rooms are clean and the breakfast is okay. Friendly staff. An elevator takes you from street level directly to the hotel.

    Stayed in December 2016

  • Reviewed: 6 December 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Facilities are a little Spartan. There is sort of a university dormitory feel to the place.

    Very fast internet. Good, albeit small, breakfast. Perfect location with parking lot nearby and restaurants right outside.

    Stayed in November 2016

  • Reviewed: 2 December 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    There are no negative points in this hotel.

    The hotel staff and service was excellent, plus the value for money the hotel is in an area of great location, I would highly recommend.

    Stayed in November 2016

  • Reviewed: 29 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Access to the reception is a bit weird, through an elevator, but it's not a big issue. A bit difficult to find by car because the area in front of the entrance is for tram only.

    Hotel location is very convenient. Parking available in the back of the hotel. The room was clean and cozy.

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The lift off the front street being so small for bike however it was overcome. The outside was bit off putting but pleasantly surprised inside

    The staff particularly young man who greeted us. he helped my husband with bike as entrance to hotel is on front street in rather a small lift.Secure storage for bike great!He also gave us a room with air conditioning as he could tell we had been a bit daunted by trying to bring a tandem up in lift that was so nice as temperatures in lower thirties. My husband had to take front wheel out to get it in lift. Room was also quiet and hotel was clean. Breakfast was surprisingly good

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 3 nights

    No Air Con in many rooms since I had 7 rooms. Very small lift to access the hotel from the street. No direct access via car to the hotel. No 24 hour reception.

    Good Breakfast! Staff was helpful and accommodating. Could be a bit cheaper but still money's worth.

    Stayed in September 2016

  • Reviewed: 31 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Difficult to find as you can't drive a car to the hotel, you must park on the street or parking garage and walk to the hotel. Some shady-looking people loitering outside the hotel day and night.

    Breakfast buffet was decent.

    Stayed in August 2016

  • Reviewed: 4 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    good breakfast included

    Stayed in March 2018

  • Reviewed: 11 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy just in front of the main shopping street

    Breakfast

    Stayed in December 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    There wasnt free wifi on the room

    Good location, pleasant staff

    Stayed in October 2017

  • Reviewed: 8 September 2017

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance

    Location and price

    Stayed in September 2017

  • Reviewed: 25 August 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Location location location

    Stayed in August 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to park the car a walk away from the hotel. We did get a discount though.

    Breakfast was amazing and include in the price.

    Stayed in August 2017

  • Reviewed: 12 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    No air condition in the room. I was absolutely fine with that. Slept with open windows but it wasn't noisy.

    Comfy beds, wonderful staffs, clean.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    A little noisy the room on the street.

    Bed was very comfortable, staff super, great location.

    Stayed in May 2017

  • Reviewed: 23 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lift to get in too small- travelling with bicycles.

    Very good obliging staff, comfortable stay.

    Stayed in May 2017

  • Reviewed: 5 March 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 11 nights

    the location in very noisy I couldn't sleep at all

    Stayed in March 2017

  • Reviewed: 23 January 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Good breakfast. Can't beat the price in downtown Karlsruhe.

    Stayed in January 2017

  • Reviewed: 1 November 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too noisy

    Excellent location, Big room

    Stayed in October 2016

  • Reviewed: 20 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Room is small, sink is located in the room. There is no sink in the bathroom. Entrance is only through elevator. Bed is short.

    Location is excellent.

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    There was used dental floss in the room.

    Nice breakfast.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent choice at breakfast. Helpful staff.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Very nice coffee

    Stayed in September 2016

  • Reviewed: 16 August 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Towels are used too much. Bathroom is small.

    Location is perfect.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very small room but good enough for one-night rest. No fridge in the room.

    Very good and variated food, wonderful coffee, large bed and comfortable.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning

    Excellent location near everyrhing you need

    Stayed in July 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Curățenia in camera

    Amplasare ultracentral

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bar.

    In the middle of the city. Big rooms

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    low comfort, small rooms, small choice at breakfast buffet

    location in the central of Karlsruhe clean rooms

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 December 2015

    • Leisure trip
    • Family with older children

    The staff was so helpful and kind. The language barrier was not a barrier at all. The rooms were clean, quiet, and decently sized (I'd always heard that European rooms are really small). It was a little hard to find the entrance- a small door w/ no markings on a very busy street.

  • Reviewed: 9 October 2015

    • Leisure trip
    • Group

    the staff are not very friendly. The room is super small and appear different than in the picture. There is no parking places and no hair dryer in the room.

    the location and breakfast is okay

  • Reviewed: 22 August 2015

    • Business trip
    • Solo traveller

    - the mattress was too soft - the air conditioning of the the surrounding buildings was extremely loud

    - great staff, very friendly - substantial breakfast - located in the centre of the city

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    Hotel is in the very centre of Karlsruhe, the place is very noisy in the night because of the drunk people and trams. It was dificult to find parking place nearby (if you don't want to pay 5 € a day)there. Breakfast and service was good. Better for young travellers without car. My parents were there with 2 little dogs and paid only 5 € a day for them.

  • Reviewed: 4 May 2016

    • Leisure trip
    • Couple

    Room clean service

    Location

  • Reviewed: 1 May 2016

    • Business trip
    • Solo traveller

    Nice, comfort, friendly staffs with affordable stay at heart of karlsruhe.

  • Reviewed: 17 April 2016

    • Leisure trip
    • Group

    Noise from the street

  • Reviewed: 3 April 2016

    • Solo traveller

    More Soundproof doors in rooms would be nice.

    Qualified staff, nice breakfast

  • Reviewed: 26 March 2016

    • Solo traveller

    No restaurant

    Room was adequate for one night

  • Reviewed: 2 January 2016

    • Leisure trip
    • Solo traveller

    Small room

    Location

  • Reviewed: 23 December 2015

    • Leisure trip
    • Group

    Great location for short stay in Karlsruhe

  • Reviewed: 27 October 2015

    • Business trip
    • Solo traveller

    Very pleasant stay and helpful personell. It could not be better. Good service, nice rooms, comfort stay, perfect location.

  • Reviewed: 27 October 2015

    • Leisure trip
    • Family with older children

    Very pleasant stay and excellent service

  • Reviewed: 18 August 2015

    • Leisure trip
    • Solo traveller

    No issues

    The staff could not have been more friendly or polite and helpful

  • Reviewed: 9 August 2015

    • Business trip
    • Solo traveller

    Even it is 38-39 degree, you can still relax in the room with the big fan! Moreover, Wi-Fi is free and really fast!

  • Reviewed: 20 May 2015

    • Leisure trip
    • Group

    The outside is unprepossing and a bit daunting

    The hotel is quite a long haul from the station . It is quiet and comfortable .

  • Reviewed: 19 May 2015

    • Leisure trip
    • Solo traveller

    Everything!! - BUT ask for a rear facing room, as I did, so that you aren't troubled by trams when you are trying to sleep.

  • Reviewed: 26 March 2015

    • Leisure trip
    • Couple

    Small lift

    Very near to everywhere

  • Reviewed: 19 March 2015

    • Leisure trip
    • Solo traveller

    Convenience

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 59

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