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Reviews of Hotel Klein Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Vilbeler Landstraße 55, Bergen Enkheim, 60388 Frankfurt/Main, Germany

#116 of 221 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 656 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.4

  • Location

    7.8

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 - 67

  • Reviewed: 15 September 2018

    8.3
    (❁º◡º❁) Great place to travel. A bit out of the way but still in town
    • With a pet
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    It was a very hot summer. I would have liked a fan.

    The staff were very helpful. Gave The best recommendations for places to eat. Breakfast started at early and had a wide amount of both cold and hot dishes. Perfect eggs. I traveled with pets and the little bags for pet poo were a thoughtful touch. They gave a room on ground floor. Perfect for my 70 yr old mother.

    Stayed in September 2018

  • Reviewed: 17 May 2018

    7.1
    Good, low budget, value for money hotel, located within 100...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    A bit remote; 30 minutes by underground to the city centre, central railway station and Messe

    Good, low budget, value for money hotel, located within 100 meter from the final station of the U4 Underground line.

    Stayed in May 2018

  • Reviewed: 31 March 2018

    6.3
    One-night stop in transit
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    - there was a leak in the bathroom in our initial room, so we had to change rooms - the room we got in exchange was much older, humid and less clean. In addition it was really cold.

    + the staff was very friendly + the room we reserved (but had to change, unfortunately) was really nice + clean sheets

    Stayed in March 2018

  • Reviewed: 26 March 2018

    5.8
    for one night without internet it was fine.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    there was no internet at all :(

    the room was clean, comfortable, and quite. the hotel staffs were friendly, and the street parking space was available.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    7.9
    Friendly staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was a bit disappointing. Wasn’t outrageously expensive at €9.50 but limited choice and scrambled eggs were obviously made in a single batch when breakfast started and by 8.00am we’re solid.

    Friendly staff. U.K. channels on television

    Stayed in March 2018

  • Reviewed: 16 February 2018

    4.6
    Well below expectations
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet didnt work for the whole of first night Plugs in the first room allocated didnt work so not possible to charge phone Value for money poor and no effort to offer any appropriate remedy , even a gesture, for the fact that internet not working. Just a shrug of the shoulder.

    Close to underground railway station

    Stayed in February 2018

  • Reviewed: 13 February 2018

    8.8
    U-Bahn station around the corner, good location if you are...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The internet didn't work properly. It can take a while to get to the other side of the city.

    U-Bahn station around the corner, good location if you are driving. You avoid going through the city.

    Stayed in February 2018

  • Reviewed: 17 November 2017

    3.3
    overall very disappointed
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel pretty primitive! Hotel reception difficult to reached with heavy luggage, just stairs. Breakfast, scramble eggs totally burned at bottom, and bacon very dry, on my first breakfast morning, since then no more breakfast at the hotel. As a long sleeper, I got to breakfast at 9am, I found leftover scramble eggs and almost burned dry bacon. Room, especially the bed smells nicotine, when I looked out of the window, I saw a lot of burned cigarettes on top roof, I had room # 211, nov 12 to nov 16, 2017 I would not choose this hotel anymore, rather pay a more at the Amadeus hotel, where the facilities are excellent.

    Nothing! Very disappointed!

    Stayed in November 2017

  • Reviewed: 1 November 2017

    7.1
    The hotel is very close to the end stop of U4 & U7, very...
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Stay here during CPHI trade show, the hotel facilities are not worth over Euro200. It's Guest House level indeed.

    The hotel is very close to the end stop of U4 & U7, very convenient to take the trains to go everywhere in Frankfurt area.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    8.3
    Good.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 11 nights

    I checked the breakfast buffet and it didn't look very appealing for 10 euros so I chose to eat outside. Otherwise, it was adequate for my purpose. Staff was nice and when requested, provided a water kettle for boiling water so I could have tea in my room.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    8.3
    It's a ok property
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Even thought it's close to a U-bahn station, it's far away from the centre,you make 20 minutes with the metro to the city centre or central train station. I also didn't like the fact that the windows were not proper isolated and I hered the cars that passed on the street. So it's quite noisy in the night.

    It's clean and near the U-bahn station named Enkheim. I didn't have breakfest so I don't know how it is. The receptionists were very nice, the man told me what is worth visiting in Frankfurt.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    8.8
    premises somewhat outdated but excellent value for money
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    lift does not operate during night-times, no minibar, no a/c, very small bathroom with shower only, occasionally noisy from overflying landing aircrafts.

    familiar atmosphere, very friendly and helpful staff, excellent breakfast buffet, fully carpeted corridors, spacious, carpeted and cosy room, very comfortable beds, extra table & seats , Public transport and shopping mall nearby (2 mins. walk), private open-air parking (5,-/day)- Complimentary coffee/tea offered 24/24 at reception.

    Stayed in August 2017

  • Reviewed: 15 July 2017

    10
    Good place to stay.
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all.

    Good place, nice reception guy. Nice room, clean and comfortable pillows. I suggest to have bathtub or swimming pool so we can totally relax. :D. Nice place to stay. Thank you

    Stayed in July 2017

  • Reviewed: 4 July 2017

    10
    Kleintastic
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really friendly staff, very welcoming and helpful. Free parking and a great location just around the corner from the train. Our first floor room had been refurbished and was nicely finished. Comfortable, clean and well appointed. Many thanks.

    Stayed in July 2017

  • Reviewed: 18 June 2017

    9.2
    A very comfortable stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rubbish view out of the window onto the car park and no kettle but these are minor gripes that are outweighed by the value and location.

    The attached restaurant does excellent quality and value for money food. The room itself was modernised and comfortable.

    Stayed in June 2017

  • Reviewed: 3 March 2017

    7.5
    As you can expect in Germany, the room was neat and clean!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff that speaks English willing, and also a smile. That's what you expect from people who work with public.

    As you can expect in Germany, the room was neat and clean! The staff was a tad odd. Not unfriendly, but definitely they could do better. For example, the lady came to check if we were on the list for breakfast- she spoke to us in German (and didn't even greet us). I mean, even as a tourist I trained my greetings to use. But the overall impression for a weekend was good. It's not far from the metro station, so in a few minutes we were in town.

    Stayed in February 2017

  • Reviewed: 11 January 2017

    7.1
    Simple but functional: a convenient place if you simply need a bed to stay a few nights.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Not very sound proof room, could hear other guests talk in the hallway and bang doors in the morning. Otherwise calm. Only basic TV programs. No mini-bar in room.

    Location calm, some good restaurants close by, shopping mall close by, U-Bahn 1 minute from hotel (10-15 min. ride to center). I even walked into the city center (45 min.) one nice morning. Friendly staff. Restaurant in hotel.

    Stayed in January 2017

  • Reviewed: 9 November 2016

    5.4
    Low noise rooms
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old rooms. Clean nevertheless. Breakfast costs 10 for nothing special, save it and go across the street to the arabian doner. Elevator stops working from 23:30 to 6:30 and you are forced to use stairs. Internet prompts you to enter credentials etc.

    Low noise rooms

    Stayed in November 2016

  • Reviewed: 25 September 2016

    8.3
    Nice hotel overall
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included and a bit expensive. Bathroom very hot, but towel dryer not working. Restaurant closes at 21h30.

    Private parking. No noise, Lots of space in the room, nice desk. Excellent customer services.

    Stayed in September 2016

  • Reviewed: 1 September 2018

    7.5
    staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Internet

    staff

    Stayed in August 2018

  • Reviewed: 31 July 2018

    9.2
    Handy location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was quite hot when we stayed and fans or air conditioning would have been helpful

    Stayed in July 2018

  • Reviewed: 15 July 2018

    7.5
    Very good staff, good location with all amenities near by
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Internet it too slow. i would say no internet!

    Very good staff, good location with all amenities near by

    Stayed in July 2018

  • Reviewed: 12 July 2018

    4.2
    would not return
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    very poor wifi signal, outdated rooms, musty smell

    Stayed in July 2018

  • Reviewed: 28 May 2018

    7.1
    a
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    a

    Stayed in May 2018

  • Reviewed: 19 May 2018

    8.3
    I definitely would stay here again. Quiet area with easy access to downtown.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked 2 pillows or at least one with more neck support. Guess I’m not a fan of German pillows.

    I really enjoyed the breakfast.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    9.6
    Very good
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    actually I like everything specialty the team at Reception

    Stayed in May 2018

  • Reviewed: 20 April 2018

    5.0
    The room door had problems
    • Business trip
    • Group
    • 2 rooms
    • Stayed 9 nights
    • Submitted via mobile

    The room door had problems

    Stayed in March 2018

  • Reviewed: 2 April 2018

    5.5
    Horrible heating and no information to contact the reception from the room and not as advertised
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Faulty bathroom door

    Nothing...

    Stayed in April 2018

  • Reviewed: 26 March 2018

    9.2
    Nice clean
    • Business trip
    • People with friends
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice clean

    Stayed in March 2018

  • Reviewed: 25 March 2018

    5.0
    Staff was very friendly /helpfull
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Value for money , zero; price almost 300Eur/night @ 2 start hotel

    Staff was very friendly /helpfull

    Stayed in March 2018

  • Reviewed: 23 March 2018

    5.0
    Ni wifi in the room
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ni wifi in the room

    Stayed in March 2018

  • Reviewed: 22 February 2018

    9.6
    Staffs are very friendly and helpful
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    The pillow...

    Staffs are very friendly and helpful

    Stayed in February 2018

  • Reviewed: 15 February 2018

    7.5
    Good location
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easy to find when driving there

    Stayed in February 2018

  • Reviewed: 26 January 2018

    8.8
    Good staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good staff

    Stayed in January 2018

  • Reviewed: 13 January 2018

    7.1
    Despite of minuses I would stay there again for business reasons
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very poor internet. Small lobby. Rooms are tired (required renovation).

    Nice people on reception and in breakfast room. Really good restaurant inside.

    Stayed in January 2018

  • Reviewed: 25 December 2017

    6.7
    Cleanliness,
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very cold room, we told the reception several times until the room became warm enough

    Cleanliness,

    Stayed in December 2017

  • Reviewed: 13 December 2017

    2.5
    never come again
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    nthg

    nthg

    Stayed in December 2017

  • Reviewed: 25 November 2017

    6.7
    Clean, close to metro station
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was soft and small. The wifi was not working (we had to ask code in advance for 24 hours)

    Clean, close to metro station

    Stayed in October 2017

  • Reviewed: 31 October 2017

    10
    I would stay again.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast!

    Stayed in October 2017

  • Reviewed: 26 October 2017

    7.1
    Breakfast was good, if not excellent.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Breakfast was good, if not excellent.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    10
    High quality and treatment, very comfortable stay
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check out was very early

    Bed was comfortable. Receptionist was delightful, genuine and just a lovely person

    Stayed in October 2017

  • Reviewed: 10 October 2017

    9.2
    It’s nice
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Must have in thr rooms coffee maker and dredge

    Every thing

    Stayed in September 2017

  • Reviewed: 3 October 2017

    7.9
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Non food and drink info the room

    Stayed in October 2017

  • Reviewed: 17 September 2017

    8.8
    Super Residence
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    no thing

    every thing was super

    Stayed in September 2017

  • Reviewed: 17 September 2017

    9.2
    Greay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    No gym

    Staff was awesome

    Stayed in September 2017

  • Reviewed: 16 September 2017

    6.3
    Klein
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A little far away from railway station. Hotel should have some information package of mobilities.

    Nice, intime hotel.

    Stayed in September 2017

  • Reviewed: 3 August 2017

    7.5
    For a resting stop on your way to the South, it was good...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Little out-dated.

    For a resting stop on your way to the South, it was good enough, but too expensive for the fascility. Little out-dated !

    Stayed in July 2017

  • Reviewed: 26 July 2017

    9.2
    good value for money hotel .
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    good value for money hotel . one night stay .

    Stayed in July 2017

  • Reviewed: 8 July 2017

    8.8
    Nice hotel
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and friendly staff. Clean

    Stayed in June 2017

  • Reviewed: 11 June 2017

    10
    Good location beside train for going into city, parking,...
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was very poor in our room..wouldnt pick any of them up :(

    Good location beside train for going into city, parking, cheap

    Stayed in June 2017

  • Reviewed: 21 May 2017

    7.9
    More than OK for a single night trip
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit old hotel, but good conditions

    Stayed in May 2017

  • Reviewed: 13 May 2017

    7.9
    Good accomodation in Franfurt for the price. Only a 10 minute train journey into city centre.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Breakfast could have been a little better

    Very clean room

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 4 February 2016

    7.5
    Friendly and helpful staff.
    • Business trip
    • Solo traveller

    No fridge. No drain in the bathroom so if you take a bath it becomes a pool. Not that clean bathroom

    Friendly and helpful staff. Good location. Near the public transport.about 20 minutes to the Hauptbahnhof

  • Reviewed: 17 January 2016

    7.1
    Economic, clean, 10-15 mn to city center by subway
    • Business trip
    • Solo traveller

    One side of the mattress was more used thus you fill like you will fall, quality of liquid soap is poor, is time to change decor specially the carpet

    Economic, clean, 10-15 mn to city center by subway

  • Reviewed: 14 January 2016

    8.8
    The hotel was simple but very clean and comfortable.
    • Business trip
    • Couple

    The hotel was simple but very clean and comfortable. And the staff were helpful and friendly. Don't expect to be pampered but it was a pleasant stay.

  • Reviewed: 16 March 2015

    6.3
    Friendly staff, nice breakfast, clean and well run hotel,...
    • Business trip
    • Solo traveller

    The WiFi did not work during my ENTIRE stay. The WiFi did not work during my entire stay even though I informed the reception EVERY day they were not able make it work.

    Friendly staff, nice breakfast, clean and well run hotel, train station very close by, price, single rooms was quite small but cosy and lots of space for suitcase and clothes.

  • Reviewed: 2 March 2015

    5.0
    easy access to public transportation, wifi worked good.
    • Business trip
    • Solo traveller

    no frills, simple and basic . there was TV but located next to the bed. shower somewhat small . 20 minutes by subway from the center of the city

    easy access to public transportation, wifi worked good. breakfast ok. cleanliness ok. we stayed 2 adults in the room and the size of the room was bigger than expected.

  • Reviewed: 17 February 2015

    6.3
    Great location, right by u-Bahn station.
    • Business trip
    • Couple

    Wifi connection was poor, taped off staircase in the middle of our room.. Very strange. Breakfast was basic but good, but you have to be there by 8:30 before it all runs out (it runs from 7:30-9:30)

    Great location, right by u-Bahn station. 20 mins to messe and 15 mins to central Frankfurt. Friendly staff.

  • Reviewed: 17 February 2015

    7.9
    The location was convenient to local restaurants and a mall.
    • Business trip
    • Solo traveller

    The room smelled of cigarette smoke. Shower was weak and tough to adjust temperature. A little out of the way for downtown Frankfurt but the village and price compensated.

    The location was convenient to local restaurants and a mall. The local village pleasant. Staff very helpful and pleasant

  • Reviewed: 18 January 2015

    5.4
    Cheap and very close to metro station.
    • Business trip
    • Solo traveller

    no sleppers! No refregirator! Old decoration. Wifi dsconnects every 5min. Reception is bad. Even, guy couldnt find a lighter.

    Cheap and very close to metro station. Clean.

  • Reviewed: 3 May 2016

    10
    Very clean and comfortable and the wifi was good
    • Leisure trip
    • Group

    Steps up to hotel a bit tricky with cases

    Very clean and comfortable and the wifi was good

  • Reviewed: 25 February 2016

    9.2
    WiFi sucks, but some neighbors got an open network (found...
    • Business trip
    • Solo traveller

    WiFi sucks, but some neighbors got an open network (found two) that worked much better.

  • Reviewed: 14 February 2016

    9.2
    The location was great
    • Leisure trip
    • Couple

    The rooms were outdated.

    The location was great

  • Reviewed: 4 February 2016

    7.5
    Location , U4 terminal
    • Business trip
    • Couple

    A little noise ,

    Location , U4 terminal

  • Reviewed: 21 June 2015

    7.1
    Proximity to the Enkheim train station
    • Business trip
    • Solo traveller

    Wi Fi connectivity in the room

    Proximity to the Enkheim train station

  • Reviewed: 14 May 2015

    6.7
    As above.
    • Business trip
    • Solo traveller

    No BBC TV international news. Difficult Wifi connection.

    As above.

  • Reviewed: 16 March 2015

    7.5
    By train it takes 15 minutes to the center.
    • Business trip
    • Group

    By train it takes 15 minutes to the center.

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