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Reviews of Hotel Alter Speicher This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Beckergrube 91-93, Innenstadt, 23552 Lübeck, Germany

#37 of 47 hotels in Lübeck

Guests' Choice

Review score

Based on 999 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.1

  • Location

    8.8

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.6

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Showing 1 - 53

  • Reviewed: 22 June 2018

    7.9
    Service was very friendly and the location of the hotel...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel doesn't have a parking space and breakfast was not included in the price.

    Service was very friendly and the location of the hotel excellent.

    Stayed in June 2018

  • Reviewed: 9 June 2018

    8.8
    Enjoyed the breakfast with lots of family groups speaking in Danish.. felt like a Bergman film.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wanted a room on upper floor but got one on ground floor and with no air conditioning needed to keep window open. Also whiffs of refinery once in a while near by when window is open.

    Big comfy room. Great food included in fee

    Stayed in June 2018

  • Reviewed: 20 May 2018

    5.8
    Lübeck as a City
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The Hotel has seen better times - everything quiet used - breakfast lit to offer but lot of the offers from the days before - and before

    Lübeck as a City

    Stayed in May 2018

  • Reviewed: 2 May 2018

    8.3
    Fine for one night and in a great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture has seen better days and it was noisy in the street because it was a holiday in Germany so people were out enjoying themselves

    Excellent location, great breakfast and friendly staff.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    5.4
    Uncomfortable stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Breakfasts were poor. No electric kettle in the room. It was hot in the room and we turned off all the heaters, but the air remained really very dry. Uncomfortable pillows. I had bedsheet with holes! It was the feeling that the hotel is not worth three stars.

    Friendly staff. Hotel's near the train station and close to the city center.

    Stayed in April 2018

  • Reviewed: 5 November 2017

    5.4
    WiFi signal low and Internet connection too slow.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    WiFi signal low and Internet connection too slow. the window in the room faced the courtyard with a ventilation system, I supposed. A constant rumble in the room from which it is not possible to get rid of.

    Stayed in November 2017

  • Reviewed: 6 October 2017

    7.9
    Stylish building with old-fashioned accommodation
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The beautiful photos on booking did not match the old-fashioned style of the room. It was at first sight very disappointing.

    Old design of the hotel building in the centre of the city in walking distance to every site of interest. Very nice and helpful staff.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    8.8
    Lovely, kind and smiling personnel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Lovely, kind and smiling personnel. The breakfast was nice. The location is great. Close to everything. An overall cozy place to be for a city break.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    6.7
    Good position, rather charmless,very noisy.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly overfilled with furniture., but the real problem was the street noise. There is a traffic light close by, & the traffic, including mega lorries, queues up outside,& all the cars - at 11,12pm 1,2 a.m. playing music at full volume. And then there are the 2 nightclubs/ bars opposite. If we hadn't needed to have the windows open it wouldn't have been bad, but without air con it was a dreadful 3 nights. Avoid overlooking the street on the first floor! I would stay there in winter.

    Bathroom was great, good shower, in family room/ mini suite, which had separate spa bath. Room was large& clean. Easy walking access to historic sites. Car parking building just over a block away ( note it's creditcad machine was broken, so had to pay in cash.) Lovely Danish cafe opposite, with excellent breakfast. Also very good wine merchants, where we purchased one of the wines we'd had at Roy Petermann Restaurent at no71 on same street. The proximity of that restaurant (WOW! ) is a good reason to stay at the Phoenix!

    Stayed in September 2017

  • Reviewed: 18 August 2017

    9.2
    Good place to explore Lubeck from. Lovely staff. Nice room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Single duvets.

    Very good central location. Staff very friendly. Breakfast looked good, though I didn't have it. Useful little gym, not used b y anyone else. Bathroom smart. Good size room, windows opened up to street, noisy but Ok once shut.

    Stayed in August 2017

  • Reviewed: 8 July 2017

    9.6
    Great stay in the heart of Lübeck.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows too big;shower a bit small

    Roomy family suite on 4th floor with excellent views over the roof tops. Quiet. In the heart of city. Close to train station. Great breakfast.

    Stayed in July 2017

  • Reviewed: 11 April 2017

    10
    Great value and location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There seemed to be no hotel wifi available, I was unable to connect during my stay. No kettle/tea & coffee available in the room

    We had a 2 night stay in Lubeck and this room was ideal, hotel is just a few steps from the river and town centre. Room was cosy and well kept, beds were very comfortable.

    Stayed in April 2017

  • Reviewed: 27 December 2016

    9.2
    nice hotel but a bit pricy
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    slept on the bottom floor facing the courtyard which was nice since I've seen complaints about the windows facing the street and how noisy it can get, I did wake up from staff running in the hallway, rattling the elevators at night but nothing else. Breakfast was nice. Room was nice. I only stayed one night. Location good for old town!

    Stayed in December 2016

  • Reviewed: 21 September 2016

    2.9
    Don't stay in that dark and evil hole!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    These guys are natural thieves and liars! 1) The reception works until 10 p.m. and it's your problem if you arrive later and you won't be warned about it! 2) I've called to warn that I will arrive latter and I've been told that there will be a number on the door to have someone to welcome me. Nobody answered and as a result I've been billed the full price of the stay and the hotel didn't admit either that we've had a chat about my late arrival nor that I've tried to reach them upon my arrival during an hour in the night! 3) The hotel is actually and old mess! Nothing in common with the pictures on Booking! Be aware!

    Nothing at all! Don't stay in that dark and evil hole!

    Stayed in September 2016

  • Reviewed: 23 August 2016

    7.9
    Great value for money. Super location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    For all hotels: please provide two suitcase stands esp. if 2 people are checking in...or at least offer it upon checking in.

    Very friendly staff. Great breakfast assortment.

    Stayed in July 2016

  • Reviewed: 17 August 2016

    8.3
    I´d definelty recommend. Happy to go back.
    • Leisure trip
    • Family with older children
    • Family Room
    • Stayed 1 night

    The room was next to a smoking room, though it was a non-smoking bedroom so you could still smell it as you walked in. Not in the room though.

    Brilliant family room. Spacious and lots of light. Good decor. Good facilities in the room. Excellent bathroom. Fab breakfast.

    Stayed in July 2016

  • Reviewed: 11 August 2016

    7.9
    Location is great, and the room is comfortable
    • Leisure trip
    • Family with older children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The sofa bed is without solid support from the floor, so we asked the staff to change the room. Eventually, we got an upgraded room with big area.

    Location is great, and the room is comfortable

    Stayed in August 2016

  • Reviewed: 6 August 2016

    6.3
    Great location close to the main shopping street and canal.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    No a/c, so rather stuffy room in summer. Really noisy street outside at night (oddly enough, since it was dead quiet during the evening). Breakfast is rudimentary and not included; more priceworthy options are available in the surrounding cafés and patisseries.

    Great location close to the main shopping street and canal. Spacious room and shower.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    8.8
    Kindness of the staff.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel have NOT a private parking (and i'm not wrong it's wrote it have one on the booking page). My room was at the first stair, on the main street and germany have won the match against italy (euro 2016) the night i've tried to sleep (without be able to do it before 3 am) in the hotel... check about the next soccer event before book ;)!

    Kindness of the staff. Room was very nice.

    Stayed in July 2016

  • Reviewed: 7 July 2018

    8.8
    Great hotel near the centre of Lubeck.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The public car park is rather far away from the hotel.

    Great hotel near the centre of Lubeck.

    Stayed in June 2018

  • Reviewed: 25 June 2018

    10
    hygge
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Charged double. Still waiting for refund from Hotel or booking.com or Paypal

    Stayed in June 2018

  • Reviewed: 21 June 2018

    9.2
    Nice hotel, strangly restricted internet
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-fi slow and port-protected. Good for browsing. Impossible to connect to workplace.

    Very good breakfast. Good value for money.

    Stayed in June 2018

  • Reviewed: 24 May 2018

    6.3
    Big rooms in a central hotel.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The price is too high for what the hotel offers. The wi-fi connection didn't work well.

    Big rooms in a central hotel.

    Stayed in May 2018

  • Reviewed: 16 May 2018

    7.5
    Tiny bathroom with a funny tap automatic
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny bathroom with a funny tap automatic

    Stayed in May 2018

  • Reviewed: 6 May 2018

    7.5
    Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking. Could have been cleaner.

    Location

    Stayed in May 2018

  • Reviewed: 3 May 2018

    7.5
    Great location and breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Great location and breakfast. Free overnight parking over river .

    Stayed in April 2018

  • Reviewed: 1 January 2018

    10
    It was everything good.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It was everything good. Just 1 thing- it was very hot in the room.

    Stayed in December 2017

  • Reviewed: 14 December 2017

    7.5
    Great visit, receptionist great, breakfast staff unimpressive-looked unhappy.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    In room facilities

    It provided most of what I wanted on this trip

    Stayed in December 2017

  • Reviewed: 14 November 2017

    9.6
    Everything was OK
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything was OK

    Everything was OK

    Stayed in November 2017

  • Reviewed: 20 September 2017

    9.2
    I would stay there again.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The breakfast room is very tightly packed when the hotel is full. Very noisy.

    Large bed. Very quiet room.

    Stayed in September 2017

  • Reviewed: 3 August 2017

    4.2
    The room we got was very bad.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room we got was very bad. Small and the air was terrible.

    Stayed in August 2017

  • Reviewed: 14 July 2017

    9.2
    Perfect
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely old hotel with 1eurobeer

    Stayed in July 2017

  • Reviewed: 29 June 2017

    9.2
    A great and comfort stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It's a non-smoking room but somehow there was smoking smell in the room.

    The room was huge. The staff were super nice. The location is also great.

    Stayed in June 2017

  • Reviewed: 12 April 2017

    7.9
    Noise from the street.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the street.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    6.3
    Very nice staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No Coffee making facilities. Rooms situated on street are very noisy at night.

    Very nice staff. Helpful and friendly. Good location.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    5.0
    The hotel smelled intesively of smoke.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel smelled intesively of smoke.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    4.6
    Arrived by bicycle why no icon?
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy front rooms

    Convenience

    Stayed in April 2017

  • Reviewed: 6 November 2016

    9.2
    Breakfast was wonderful and location just in the city close...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was wonderful and location just in the city close to everything. Very nice and helpful personal we had wonderful stay.

    Stayed in November 2016

  • Reviewed: 19 August 2016

    4.6
    Noisy, dated, and noisy location - poor value for money
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Decor, lack of parking, noisy location - just not up to same standard of other hotels or locations we sourced through Booking.com

    Nothing

    Stayed in August 2016

  • Reviewed: 11 August 2016

    4.6
    In the city center
    • Business trip
    • Family with older children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    DDR socialistic look, cigarette smell, tough bad, no parking place

    In the city center

    Stayed in August 2016

  • Reviewed: 31 July 2016

    9.6
    Friendly atmosphere
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No private car park. However, public park available nearby.

    Perfect location for a city trip.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 September 2015

    7.5
    Excellent location in terms of sightseeing, restaurants,...
    • Leisure trip
    • Couple

    Excellent location in terms of sightseeing, restaurants, bars, museums etc., friendly staff, nice rooms, but quite a lot of noise during the night in rooms facing the street.

  • Reviewed: 16 August 2015

    7.9
    Perfect location, reasonable price.
    • Leisure trip
    • Group

    Extremely hot in the room, no ventilation what so ever. If you have a minibar ther should be more than one beer and some soft drinks.

    Perfect location, reasonable price. Good breakfast and mostly helpfull staff, some of them speak English

  • Reviewed: 9 August 2015

    6.3
    We (2 friends) stayed here for 1 night.
    • Leisure trip
    • Group

    - the water tap in the toilet was automatic with photo-sensor, so that you can get a small portion of water only in your hands. This was absolutely ridiculous and drove us crazy; - the was a lot of dust behind the desk where also a very old-fasioned socket was located;

    We (2 friends) stayed here for 1 night. We liked the location (in the downtown), and that reception lady was quite good (however, she was also constantly very busy). The room was with windows looking at a small inner yard, which was nice.

  • Reviewed: 16 July 2015

    5.8
    Room comfort
    • Leisure trip
    • Family with young children

    WiFi ridiculous policy, the importance of good WiFi connection is crucial for contemporary travelers, every hotel should invest in it and slip the charge in room cost. Our 1 night stay in this hotel was not at all a cheap one compared to other hotels we stayed in, yet the WiFi charge came as an unpleasant surprise and disappointment. Hope the hotel will work on it and improve this small issue.

    Room comfort

  • Reviewed: 24 April 2016

    7.9
    Location and a Fairly good price
    • Leisure trip
    • Couple

    bit dull desk and windows that let in all the noise from the street, needs freshening up

    Location and a Fairly good price

  • Reviewed: 1 September 2015

    10
    noyes in the night
    • Group

    noyes in the night

  • Reviewed: 15 August 2015

    9.2
    very large room, many furnitures including sofa, in the city...
    • Leisure trip
    • Couple

    no boiler

    very large room, many furnitures including sofa, in the city center near the historical streets, facing a nice italian restaurant

  • Reviewed: 12 August 2015

    7.1
    Clean, nice, very good location.
    • Leisure trip
    • Couple

    No free wifi. No parking on premises. Parking was a public parking in a 10 minute walk.

    Clean, nice, very good location.

  • Reviewed: 9 August 2015

    8.8
    Location and staff
    • Leisure trip
    • Couple

    Noice from the street

    Location and staff

  • Reviewed: 1 August 2015

    4.6
    Depressing place in general.
    • Business trip
    • Solo traveller

    Depressing place in general.

  • Reviewed: 28 July 2015

    7.5
    Location, look of the hotel and its rooms.
    • Leisure trip
    • Couple

    Pillows were like rocks.

    Location, look of the hotel and its rooms.

  • Reviewed: 9 June 2015

    9.6
    Room and a walk-in shower.
    • Leisure trip
    • Couple

    No wifi despite repeated attempts to access.

    Room and a walk-in shower.

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 53

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