Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Clostermanns Hof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Heerstr. 1, 53859 Niederkassel, Germany

#1 of 1 hotels in Niederkassel

Guests' Choice

Review score

Based on 286 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.8

  • Paid WiFi

    5.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 36

  • Reviewed: 21 June 2018

    10
    Wonderful hotel I.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    A really lovely hotel. Didn’t expect it to be so nice as we’d only booked as the location was convenient for our road trip to Prague. Delicious food in the restaurant too!

    Stayed in June 2018

  • Reviewed: 25 April 2018

    7.1
    Could be better...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    - Initially i had a room which had a huge smell of cigarette (!) even tough it is forbidden to smoke in the premises. After compliant at the Reception, the receptionist changed my room. - Pillows and beds are not comfortable (especially for persons you have Neck and Back problems). - English skills of the waiters in the Restaurant/Bar.

    Friendiness of the staff. Location of the hotel and its surrondings.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    6.7
    Location perfect for walking and cycling to nearby cities
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    No coffee and tea facilities in room, communication was not good. We went back to front desk 3 times for additional information. In the room there was information that a shuttle bus to the airport was 29 euro, but front desk said 35 euro.

    Location, close to Köln-Bonn Airport (10 minute drive by car). Sauna is very good (very hot!). Shuttle bus to and from hotel is 35 euro, so total of 70 euro if you take a vacation. Compare this to parking costs at Köln-Bonn airport and most of the time it's cheaper to park at the airport.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    4.6
    Short stay but disappointed with the room.
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    I booked 3 rooms for myself and colleagues and within a day had been advised one would not be required. However, they were unwilling to waive the cancellation charge which I felt was not very flexible considering I was still using 2 rooms. The room smelled musty and was very dated and tired. I had requested a double bed but in my room was 2 single beds pushed together. Room service choice was very poor.

    Staff were very helpful and friendly.

    Stayed in April 2018

  • Reviewed: 13 March 2018

    8.3
    Nice hotel with a great restaurant
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location of the TV in the room was not comfortable at all.. . The hotel is nice, but middle of nowhere...unless that's what you look for :)

    Confortable room, the restaurant was great, lots of possibilities to rest inside the hotel..

    Stayed in February 2018

  • Reviewed: 31 October 2017

    10
    Feel very welcome and at ease!
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    The only negative is the positioning of the toilet to the bath and shower entrance

    The restaurant does have an excellent choice of fantastic German Cuisine, very warm atmosphere in bar and restaurant area

    Stayed in October 2017

  • Reviewed: 2 October 2016

    7.9
    Nice comfortable hotel in beautiful countryside
    • With a pet
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    Limited breakfast with low quality ingredients and eggs from powder, no choice for vegetarians (or pescatarians), internet didn't work, very slow and inexperienced service at dinner.

    Comfortable airy and nicely decorated hotel, beautiful surroundings, enjoyable spa, comfortable spacious room, and our beagle puppy got a special bed and blanket, which was a nice touch.

    Stayed in September 2016

  • Reviewed: 9 September 2016

    5.8
    Poor overall services, friendly staff
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Room was really hot. No coffee/thee in the room. Really noisy until 3 in the morning at the patio. Restaurant was quite expensive for the poor quality of the dinner. You had to pay for wifi, per device, i had 5 with me...

    Staff was friendly, breakfast was good.

    Stayed in September 2016

  • Reviewed: 27 June 2018

    10
    Nice staff, spacious room, great restaurant, nice garden...
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Nice staff, spacious room, great restaurant, nice garden area, free parking, not so far from the highway

    Stayed in June 2018

  • Reviewed: 25 June 2018

    8.8
    Eggs were fluffy!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Eggs were fluffy! Coffee was yum! Beautiful rooms!

    Stayed in June 2018

  • Reviewed: 28 May 2018

    9.2
    Very good hotel with very good restaurant
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    kitchen was better 2 years ago. Tartar used to be prepared at the tabel and was excelent. Now it is just good.

    Very good and clean rooms

    Stayed in May 2018

  • Reviewed: 18 May 2018

    6.7
    Comfortable, quality. Would stay again but only if I had a car!
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Hotel description led me to believe location reasonably close to Koln airport. It is 15 minutes drive away and taxi cost me 30 Euro!!!

    Restaurant

    Stayed in May 2018

  • Reviewed: 16 February 2018

    8.8
    Very pleasant.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The geography of the hotel was somewhat confusing and it was sometimes awkward gwrring from A to B.

    Everything.

    Stayed in February 2018

  • Reviewed: 24 July 2017

    8.3
    We will visit again
    • With a pet
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking

    The breakfast and friendliness of the front desk staff

    Stayed in July 2017

  • Reviewed: 20 April 2017

    10
    Fantastic hotel!
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing!

    The beautiful surroundings, the friendly staff, excellent food, the cleanliness, and just everything. Would definitely recommend and return.

    Stayed in April 2017

  • Reviewed: 31 January 2017

    10
    perfect for a relaxing weekend
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    great staff, upgrade of our room, very quiet area, great restaurant and perfect breakfast

    Stayed in January 2017

  • Reviewed: 22 August 2016

    8.8
    The place is beautiful and quiet, the suit is extraordinary,...
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    The place is beautiful and quiet, the suit is extraordinary, and breakfast excellent. I had a perfect stay.

    Stayed in August 2016

  • Reviewed: 20 August 2016

    8.3
    Place to relax
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Beautiful garden !

    Stayed in August 2016

  • Reviewed: 19 July 2016

    10
    Clean and nice hotel.
    • Business trip
    • Solo traveller
    • Business Double or Twin Room
    • Stayed 1 night

    Clean and nice hotel.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 March 2016

    5.4
    The environment of the hotel was very good, clean air, and...
    • Business trip
    • Group

    The behavior of the employees wasn't very helpfull, I had an extreme problem with them, it doesn't mean they are rude but not kind... Anyway, sooner or later, we solved the problem after very long conversation... One day, I hope they will look from the customer side, even if they are wrong...

    The environment of the hotel was very good, clean air, and in a green area.. Rooms were big and clean, bad was comfortable..

  • Reviewed: 9 February 2016

    10
    Beautiful setting- imagine in the summer the patio is a...
    • Business trip
    • Solo traveller

    Not enough time to take in the facilities

    Beautiful setting- imagine in the summer the patio is a pleasant area to sip some wine. The room was very comfortable and clean. Restaurant was excellent.

  • Reviewed: 8 December 2015

    9.6
    All staff were very helpful and friendly.
    • Leisure trip
    • Couple

    Nothing comes to mind.

    All staff were very helpful and friendly. There was a good variety of quality food available at breakfast. Hotel was tastefully decorated for the festive season Fabulous courtyard

  • Reviewed: 17 October 2015

    8.3
    good breakfast
    • Business trip
    • Solo traveller

    rooms and bathroom are a little dated staff is a bit slow (took me three times going to the reception to figure out how much i need to pay for my breakfast)

    good breakfast beautiful surroundings close to Bonn and Koln

  • Reviewed: 20 September 2015

    8.8
    The restaurant was the best we have ever been in.
    • Leisure trip
    • Couple

    The hotel could do with adding a pool to its wonderful grounds.

    The restaurant was the best we have ever been in. The gourmet meal was second to none. The waiter was fantastic - he explained the dishes and chose wonderful wines for each course. The room was lovely and very comfortable

  • Reviewed: 20 September 2015

    10
    Very quiet night, slept well.
    • Business trip
    • Solo traveller

    Had no time to check spa area.

    Very quiet night, slept well. Very good restaurant. Very good food. Excellent wine recommendation: German red wine. Excellent breakfast selection

  • Reviewed: 31 March 2015

    7.5
    The hotel is very quiet.
    • Business trip
    • Solo traveller

    The hotel is very quiet. Located not far from Bonn's airport. Offers shuttles to the airport and to Cologne show grounds. Breakfast is very good and wifi in the rooms easy to access

  • Reviewed: 19 May 2016

    9.2
    Spacious and comfortable room, big bathroom, helpful staff,...
    • Couple

    Spacious and comfortable room, big bathroom, helpful staff, excellent food in restaurant.

  • Reviewed: 24 March 2016

    7.9
    Breakfast and dinner excellent
    • Business trip
    • Solo traveller

    Breakfast and dinner excellent Nice location quiet

  • Reviewed: 13 March 2016

    9.2
    fabulous food
    • Leisure trip
    • Couple

    no tea and coffee facilities in the room

    fabulous food polite and helpful staff fitness suite and spa wonderful walks in countryside setting

  • Reviewed: 26 January 2016

    9.2
    All
    • Business trip
    • Solo traveller

    Wifi

    All

  • Reviewed: 9 November 2015

    10
    The wonderful and helpful staff is just amazing helped in...
    • Business trip
    • Solo traveller

    The internet connection was poor in my room.

    The wonderful and helpful staff is just amazing helped in everything.

  • Reviewed: 6 October 2015

    7.1
    Quiet, clean and comfortable.
    • Leisure trip
    • Couple

    A bit old fashioned, did not really have a cozy feeling inside.

    Quiet, clean and comfortable. Nice sauna

  • Reviewed: 18 August 2015

    10
    Beautiful property, friendly staff, clean.
    • Group

    No air conditioning-appreciate the fan.

    Beautiful property, friendly staff, clean.

  • Reviewed: 9 May 2015

    9.2
    Staff at front desk high level professional
    • Business trip
    • Solo traveller

    Nothing

    Staff at front desk high level professional

  • Reviewed: 12 March 2015

    10
    Everything was first class
    • Leisure trip
    • Couple

    Everything was first class

  • Reviewed: 10 March 2015

    9.6
    the place was excellent.
    • Business trip
    • Group

    that I have no chance to stay longer

    the place was excellent. I can hear every little sound of the nature.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 36

Browse Hotel Clostermanns Hof traveller photo gallery

Guests also reviewed these properties: