Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. Hessen hotel reviews
  4. Frankfurt hotel reviews
  5. Reviews of Novum Hotel Continental Frankfurt

Reviews of Novum Hotel Continental Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Baselerstr. 56, 60329 Frankfurt, Germany

#230 of 242 hotels in Frankfurt

Guests' Choice

Review Score

Based on 541 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    7.7

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the lamps are without bulb and are not functioning. The television is not functioning. It has no signal when try to switch it on.

    It is convenient to the city center. The staffs are friendly. The service is good.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a draft coming through, the street noise was loud, and the bed was not comfortable

    Great location, helpful staff

    Stayed in February 2024

  • Reviewed: January 15, 2024

    7.0
    over all very good
    • Business trip
    • Group
    • Standard Triple Room
    • Stayed 5 nights

    The Lift is very old and small and the interior of the hotel is outdated it has to be refresh.

    Room Are Good, Location of the hotel excellent, Little noisy but good.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    6.0
    Okay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I have sent them multiple messages what time do i check in. And they ended up making us wait for 20 mins to find our booking. They didnt even put water in the room until we asked for water. The room is beyond small. We couldnt walk after opening our luggage. And we could hear the neighbors and the street all of the time

    Stayed in December 2023

  • Reviewed: January 1, 2024

    7.0
    Good but.....
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Area of hotel is rather noisy at night and dangerous especially for women travelling alone.

    Hotel was clean and comfortable.

    Stayed in January 2024

  • Reviewed: December 24, 2023

    5.0
    Need some rennovations.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy since infront of tram.

    Location just infront of hb main station.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    Good value, great location. Room size was excellent but decor looks tired.
    • Leisure trip
    • Family with young children
    • Comfort
    • Stayed 2 nights
    • Submitted from a mobile device

    TV didn’t work, staff couldn’t help

    Location. Room size

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was excellent. Location was very close to the main train station. Staff were friendly and helpful. If you arrive early to check in, staff are happy to store your luggage.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    5.0
    Nope
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Though I booked with the taxes etc included I have been charged extra on our arrival, nope I haven't requested anything at all. I of course raised this with booking and waiting for an answer. The room had nothing to do with the photos published here in booking. Carpets, curtains and walls were really dirty. There was no hot water after about 19:00 but even earlier there was no pressure at all so it was impossible to have a shower, mentioned to the receptionist but obviously nothing happened. Unfortunately the area doesn't seem to be good.

    The only good thing is that the Hauptbahnof, city centre and xmas markets are in a walking distance. Lady in breakfast area lovely and polite. Breakfast wasn't that bad.

    Stayed in December 2023

  • Reviewed: November 23, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The old man on duty on the 20 and 21 in the afternoon was very rude and does not understand customer service. He mostly looked angry and had a very serious face with no room for a smile. The area also had many drug sellers and addicts hence one needs to be careful when walking down the surroundings . There was also a kind of Red light zone in about 20 minutes walk from the hotel. Rewe , DM and euro shop also about 15 minutes walk. The carpets at the hotel needs to be changed .it looked very dirty and begged for change. Main heater in the room was not working and made room very cold . No English channels Some rooms don't have airconditioner so be careful during summer I won't book this hotel if i had other options

    The hotel was near several options for restaurants , fast food and supermarkets. It was also very close to the main Frankfurt train station and a short walking to the city center.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    English fans traveling over for NFL
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was bad as it’s not the nicest area of the city. The shower was over the bath with a bath curtain not a shower enclosure and it didn’t have an adjustable holder for shower head. I felt the room didn’t as much attention off the maids for a three night stay as I would’ve liked. (Bed changed, towels etc) Free bottle of water was SPARKLING?!

    Location great as train station over the road. Very good price, very affordable and reasonable.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Good for what we needed
    • Leisure trip
    • Family with young children
    • Comfort
    • Stayed 2 nights
    • Submitted from a mobile device

    It was definitely a more aged property than the listing would lead you to believe

    Price was reasonable compared to the competition

    Stayed in November 2023

  • Reviewed: November 3, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Economy
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the staff they was really rude

    The location was good

    Stayed in October 2023

  • Reviewed: October 28, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Noisy area.

    Location

    Stayed in October 2023

  • Reviewed: October 19, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is really outdated

    Great location - it is literally in front of the train station

    Stayed in October 2023

  • Reviewed: October 4, 2023

    7.0
    • Business trip
    • Group
    • Economy
    • Stayed 9 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 19, 2023

    7.0
    if you are looking for a central location to visit Frankfaurt, this would meet your expectations
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    the room was too hot, with no fans provided. If you are hiring in the summer months make sure that they will provide a fan, otherwise it would be very uncomfortable in hot days.

    location, just infront the main train station. price is very resaonable Staff are too friendly

    Stayed in September 2023

  • Reviewed: September 15, 2023

    5.0
    good enough for not demanding clients
    • Leisure trip
    • Solo traveler
    • Economy
    • Stayed 1 night

    vicinity is full of poor or drunkers in the evening. Sunday evening, summer, Staff not helpful, rather refusing to all questions and ignoring the guest. Anyway strange that no towels in my room - reaction of the staff was delivering it from other not occupied room.. minimum services, minimum effort - this is the hotel with architecture of 1970s.

    location is central, opposite to train station. Clean and breakfast good enough. Room and bathroom is average, but nothing more I needed for comfort stay ref facilities.

    Stayed in August 2023

  • Reviewed: September 14, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Economy
    • Stayed 6 nights
    • Submitted from a mobile device

    TV was not working.

    Good breakfast and good location.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel needs Renovation.

    Breakfast

    Stayed in August 2023

  • Reviewed: September 7, 2023

    7.0
    Needs improvement
    • Leisure trip
    • Solo traveler
    • Comfort
    • Stayed 1 night
    • Submitted from a mobile device

    Dated rooms, small bathroom, noisy area, no air condition

    Nothing in particular, everything needs an improvement

    Stayed in September 2023

  • Reviewed: August 9, 2023

    5.0
    Need improvement
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need improvement

    Location

    Stayed in July 2023

  • Reviewed: July 28, 2023

    7.0
    It was nice
    • Leisure trip
    • Family with young children
    • Economy
    • Stayed 1 night
    • Submitted from a mobile device

    There was a lot of noice out side my room in the morning

    The earia

    Stayed in July 2023

  • Reviewed: July 9, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy
    • Stayed 5 nights

    Its better to arrange Air Conditioner in summer days. Although they provoded Fan but it was hot in the room.

    Everything was good, its worth the money.

    Stayed in June 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: