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Reviews of Crown Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Mosel Str. 30, Bahnhofsviertel, 60329 Frankfurt/Main, Germany

#214 of 221 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 221 hotel reviews

5.6

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.1

  • Location

    5.9

  • Facilities

    5.1

  • Staff

    6.4

  • Value for money

    5.6

  • Free WiFi

    7.2

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Showing 1 - 75

  • Reviewed: 18 May 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It’s really disappointed and bad. There’s no hot water for shower at night and it’s a lot of noise. And facilities and equipment are the worst I have been so far as 4 persons they only give you one towel for showering. Isn’t funny?

    Stayed in May 2018

  • Reviewed: 29 April 2018

    • Family with young children
    • Quadruple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very rude receptionist trying to charge us more than wyat bookings had told mem Bookings is a very good website but needs to get rid of hotels like this very unwelcoming very poor.

    Nothing

    Stayed in April 2018

  • Reviewed: 22 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It was one of my worst decision to go to this so called hotel, nothing is good, smelly, not clean, noise from the rooms till 5am couldn't sleep, even though you put don't disturb sign they still come in and clean the room

    There is nothing good to say

    Stayed in March 2018

  • Reviewed: 23 November 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed bugs and the smell of stale cigarettes, but mostly the bed bugs.

    There were bed bugs in the bed. The staff new that there were, they didn’t care. I left of course. Refund? Forget about it. Properties and owners like this must be removed from reputable booking sites, they are a disgrace to themselves and to humanity.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Read above

    We NEED THE CONTACT INFO FOR THE FOLLOWING GERMAN GOVERNMENT DEPARTMENTS TO FILE A FORMAL COMPLAINT AND REQUEST AN IMMEDIATE INVESTIGATION REGARDING HEALTH AND SAFETY ISSUES THAT WE FOUND AT THIS HOTEL ( we have photos) : HEALTH DEPARTMENTS AND BUILDING CODES DEPARTMENTS! The apartment fire near London that killed so many due to building codes violations will occur at this CROWN HOTEL IF SOMEONE DOES NOT DO SOMETHING ASAP !!! We asked for a refund due to the deplorable conditions at this hotel ( cockroaches, no smoke alarms, filthy, electrical fixtures broken, not working, and exposed wiring that are safety and health problems, just to mention a few!! This Crown Hotel needs condemned and shut down!!

    Stayed in October 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It's a bit noisy on the streets in the night because of night clubs.

    The location of the property was excellent since it was close to Frankfurt Main Station, also metro and tram was at a close by. Lot of decent restaurants was around the corner - Indian to continental, cafes grocery stores was nearby at a distance of 100 meters. Downtown was at a walking distance good place to shop leading brands. Rhine river was close by to enjoy a pleasant walk near the river. Room size was good for 2 adults, linen was clean, room and toilets was clean, wifi speed was good. The Manager cum owner of the property at the reception was helpful and very interactive, very informative. Good place for short stay at low budget.

    Stayed in September 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Terrible noise from the street all night. No need to set an alarm as it was impossible to sleep. No breakfast (despite what it said in the listing)

    Decent sized room

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This is a centre of Frankfurt. There are many drugman, bobberies under the windows. Hotel is located at Mosel street. It is bad street for me. But somebody people this locate is good.

    Personal is ok. English speaking man. Hot and cold water are everyday. Train station is here. The Main is located about 400 meters.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The surrounding is unacceptable. Drug addicted consuming on the streets, crack pipe, injecting heroin, dealing with drugs, all you can imagine. It's in the red light district with sex shops and whatever all around. It's smelling and dirty in the streets. If you want to travel with kids you should not stay there. Even if not you should think about....even I guess drug addicted are staying in that hotel.

    The room was ok, big, fresh towels and sheets, hair dryer, TV and desk... 24h Rezeption. It is a maximum 5min walk to main station and city atrractions plus the Main river is very close.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is right smack in the middle of the "red light district" of Frankfurt, surrounded by sex clubs. Very loud, lots of sketchy people on the street, not recommended for families or anyone weary of such environment. Plus, the listing says there is a breakfast buffet. Apparently no one ever wanted to eat in the morning so they stopped serving food a while back (disappointing, I like eating in the morning). Otherwise good value for money and convenient location.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No ar condicional,bath disgusting, people screaming during the overnight, arguing,when you open the windows you can choose the view, abandon apartments or porn stores...people using drugs around the building and peeing on the strees,

    ClosE to the airport and many stores near it

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Location of Hotel is NOT Good. There is a hell lot of disturbance due to surrounding play houses in the night. Could not sleep well and study well. Staff are Good. They are cooperative and helpful. In particular, suitable only for solo travellers. Please don't plan with families. Moving around in night times are not comfortable.

    Staff.

    Stayed in June 2017

  • Reviewed: 13 June 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The room smells like somebody smoked inside.

    It's just about 3 mins walk to the station. Located in the red light district but the street is always busy so I still felt safe. Staff was also helpful, he let us print our boarding passes for free.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    while they suggested that we could keep our bags in their store room until our check in time,a washroom facility before check in is yet to be made available. They gave us an early check in.

    The room was spacious and clean. The interiors were nicely done. The receptionist was friendly, spoke our language and made us comfortable.

    Stayed in May 2017

  • Reviewed: 24 May 2017

    • Group
    • Twin Room
    • Stayed 4 nights

    The location was surrounded by sex shops, a gentleman's club below the hotel, hookers and transvestites on the street, I saw 2 drug deals occur in front of me on the street as well as multiple people on the streets that were clearly strung out, doing drugs in plain sight, hookers walking around. The streets were dirty, I highly do not recommend this place at all. I would give my name but I don't need this hell holes harassment.

    Not a thing!

    Stayed in May 2017

  • Reviewed: 22 November 2016

    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Furnishings cheap. Sheets had holes in them. No bed-side lights. Window didn't shut properly. Street outside very noisy all night, with a hustler yelling at passers-by to come into his seedy night-club right outside the window.

    Hotel was clean, check-in was friendly.

    Stayed in November 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The place is not prepare for summer. They do not have fan or air conditioner. I think in second floor lives the entire family of the owners as in the main floor. Very noisy during the night until 2 am, then you can not open the windows. Children playing and running in the floor upside then you can not rest during the day. Smell from the bathroom all the time. Spend 10 more euros and you can get a more confortable place.

    Very kind stuff. Good price in Frankfurt

    Stayed in June 2016

  • Reviewed: 3 July 2016

    • Family with young children
    • Triple Room
    • Stayed 1 night

    Noisy area (actually from above floor flat) and hotel staff did not take care about your request, poor breakfast … TV wasn’t work probably and nobody taking care about the matter it, was my bad experience accommodation during more than 10 years traveling to Germany…. area,

    Stayed in July 2016

  • Reviewed: 4 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Neighborhood

    New and clean

    Stayed in May 2018

  • Reviewed: 21 April 2018

    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is bad

    Stayed in April 2018

  • Reviewed: 11 April 2018

    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy and very uncomfortable beds

    Absolutely nothing

    Stayed in April 2018

  • Reviewed: 21 March 2018

    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Smelling very bad

    Staff

    Stayed in March 2018

  • Reviewed: 30 December 2017

    • Leisure trip
    • People with friends
    • Quadruple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There is a strange smoking oder in the room.

    Confortable, near the HBF, really good

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Paid 700 EUR for 1 night -> 7 EUR would be even too much

    Stayed in November 2017

  • Reviewed: 23 November 2017

    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle, no appliences for uk phone charging.

    Clean and

    Stayed in November 2017

  • Reviewed: 18 November 2017

    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Non smoking rooms were smelling like ashtrays. Had to abandon the hotel

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi not functional

    Location

    Stayed in November 2017

  • Reviewed: 15 October 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For the price I paid, it was a very poor property.

    Guys at the reception were quite helpful.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, overpaid, in the noisy red district full of junkies. Avoid!

    Stayed in October 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • People with friends
    • Submitted via mobile

    I did not checked in on this hotel, the location it is very bad

  • Reviewed: 21 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    located in red district, need complete renovation, furniture from early 90`s bathroom is big but dirty

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is just a fraud

    Stayed in July 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    Bad location with all night clubs at neighborhood

    Nice staffs helped us a lot

    Stayed in April 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heater did not work well

    The location was great. Bathroom was nice

    Stayed in April 2017

  • Reviewed: 30 December 2016

    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The neigbourhood was the worst point.

    Stayed in December 2016

  • Reviewed: 19 July 2016

    • Solo traveller
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Rubbish left by previous guest never cleared, table top covered by dash, no air conditioner as requested.

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very noisy need earplugs!

    Staff very helpful good breakfast location great very close to station and could still walk to city centre

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    hotel location is very close to main station but street is so bad... little bit dangerous , because so many bar and sex shop in there . I was afraid when I go out to hotel.

    very close to main station

  • Reviewed: 26 April 2016

    • Leisure trip
    • Solo traveller

    the hotel as a whole was quite good although when you arrive the outside does not look much but inside is Ok.

    the room was quite big the bathroom was good size also. the breakfast was good. the staff where very polite

  • Reviewed: 21 February 2016

    • Business trip
    • Solo traveller

    I booked for a non smoking room but got a room steaming with smoke smell quite disgusting! The bed was not comfortable and not value for the money

    Close to the train station

  • Reviewed: 16 January 2016

    • Leisure trip
    • Group

    The hotel is located along the red light district, so there were many shady shops and characters around, not very ideal for female travellers. The receptionist also acted in a weird manner initially. The smell of smoke was also very strong in the room.

    The hotel was a 5 min walk from the train station, very convenient.

  • Reviewed: 13 December 2015

    • Leisure trip
    • Couple

    The red light district around it may be inappropriate for families. Parking is on public street with all kinds of people about offering and asking for everything.

    In cold weather the room stayed a constant comfortable temperature. It was a large room for US standards and gigantic for European standards. It was right at the train station with easy access to all public transport.

  • Reviewed: 24 November 2015

    • Leisure trip
    • Family with older children

    this hotel is not in a good location for family travellers. it is better you take a picture of places who are neighbours of this hotel and put in your advertisement then familes can choose hotel with correct and compelet information

  • Reviewed: 22 November 2015

    • Leisure trip
    • Solo traveller

    Bed comfort was borderline. Some street noise on 3rd floor, but not so much it disturbed the sleep.

    Convenient location, maybe not the nicest quarter, but close to railway station. Equipped with elevator, certainly not standard for a two-star in central city locations. Unusually large room. Good Wifi.

  • Reviewed: 3 September 2015

    • Leisure trip
    • Couple

    The reception guy was really bad and he don't respect the hotels rules. .. uncamfurtbel hotel it all this pics in booking.com totally different from the real ..

    No thing

  • Reviewed: 12 August 2015

    • Leisure trip
    • Solo traveller

    It's slap bang in the middle of the red light district. dodgy area if there ever was to be one! Guys stopping you walking down the street trying to force you into lap dancing bars. very dangerous area. hotel staff very miserable and website mentions nothing about it's risky location. bedroom was basic, bed wasn't great. almost like store room

    The fact that i was alive the next day

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    The bed itself was fine... However the bathroom that flooded after you showered, the stained walls, the dirty curtains,the duct taped stair railings, the room cleaners who entered without warning and the hotel being surrounded by 24h strip clubs made the overall experience unforgettable in the most unpleasant way possible. Not to mention, the walls and doors are paper thin and the keen housekeepers were sure to wake us up at 9am sharp after barging into our room then decided to vacuum the hallway.

  • Reviewed: 14 June 2015

    • Leisure trip
    • Solo traveller

    The man in the morning shift the manager is extremely rude. The breakfast is extremely poor and they always charge for it regardless if the room says it ncludes the breakfast in the location there are plenty other hotels I do not recommend it

    Nothing

  • Reviewed: 10 April 2015

    • Leisure trip
    • Solo traveller

    The only thing I would say was the single beds, I'm 6'4 though.

    Staff were very nice, breakfast was what you would expect on the continent, there is an elevator what does work, rooms were clean and an all round decent budget hotel.

  • Reviewed: 17 March 2015

    • Business trip
    • Solo traveller

    To reach this hotel I have to pass thru Nude shops. On 1st. & 2nd. floors, It is dfficult to sleep at night because it is very noisy @ night from 10 pm till 4/5 am.

    Clean Building with Old Left. Breakfast is OK

  • Reviewed: 16 March 2015

    • Business trip
    • Group

    Very basic hotel, no restaurant or proper bar area. It is right in the middle of the red light district, so obviously noisy at night. Wouldn't recommend for a family but perfect for a business traveller or group of young friends.

    Friendly, helpful staff. Room was clean and warm. Perfect city centre location.

  • Reviewed: 15 March 2015

    • Business trip
    • Solo traveller

    The street is grim. Constant noise from clubs and people in the street. Some rooms might not be as mine, avoid being on the street side if poss.

    Clean, nice staff, close to city centre.

  • Reviewed: 25 May 2016

    • Leisure trip
    • Group

    I did not like the location of the hotel. everything smells bad.

  • Reviewed: 16 May 2016

    • Leisure trip
    • Couple

    Location was very noisy, surrounded by strange people. Staff was kind of rude when we arrived. Room was smelly and dirty.

    Hard to tell.

  • Reviewed: 16 May 2016

    • Leisure trip
    • Group

    Every thing

    Unclean hotel

  • Reviewed: 22 April 2016

    • Business trip
    • Solo traveller

    Could be cleaner.

    Convenient location near main train station.

  • Reviewed: 25 February 2016

    • Leisure trip
    • Group

    Gossamers

    Breakfast, place

  • Reviewed: 16 February 2016

    • Business trip
    • Couple

    Everything

    Nothing

  • Reviewed: 2 January 2016

    • Leisure trip
    • Family with older children

    Seedy part of town.

    Friendly staff, large room. Close to main station which was great for transporting luggage, but was the seedier part of town.

  • Reviewed: 13 December 2015

    • Leisure trip
    • Group

    Small and not a comfy bed

    Great place, nice breakfast, clean. Amazing deal for such a price

  • Reviewed: 4 December 2015

    • Leisure trip
    • Solo traveller

    Some noice from street. Nearby the red light district , not safe for a girl.

    Very nice staff. clean and wide room. Nearby the central train station.

  • Reviewed: 26 November 2015

    • Group

    Very bad experience of my life Time. Not recommended to any one

    Staff is very rude and can't speak English as well. No manner very nad

  • Reviewed: 24 October 2015

    • Leisure trip
    • Couple

    Excellent Location near to train station and city centre.

  • Reviewed: 13 October 2015

    • Leisure trip
    • Group

    In a street of adult stores and clubs Noisy at night Had dry blood on our sink

    Close to the train and bus station

  • Reviewed: 12 October 2015

    • Leisure trip
    • Group

    Small rooms

    In the heart of red light district of Germany

  • Reviewed: 11 October 2015

    • Leisure trip
    • Group

    In a noisy district.

    Near the train station, very clean and big room, quite low price.

  • Reviewed: 10 October 2015

    • Leisure trip
    • Family with young children

    The location of the hotel is not suitable for families

  • Reviewed: 1 October 2015

    • Business trip
    • Solo traveller

    Location

  • Reviewed: 2 September 2015

    • Leisure trip
    • Family with older children

    The location was in the middle of nightclubs area so it was quite noisy

  • Reviewed: 30 August 2015

    • Leisure trip
    • Couple

    too noisy

    location

  • Reviewed: 12 August 2015

    • Leisure trip
    • Family with older children

    In the middle of the Red Light District and without knowing can be very unpleasant to come there.

    Close to the Frankfurt City

  • Reviewed: 11 August 2015

    • Leisure trip
    • Group

    Small shower and old bathroom

    Position in the centre

  • Reviewed: 24 July 2015

    • Leisure trip
    • Solo traveller

    No comments

    Location, breakfast, WiFi, service, near the main station and the best spots of Frankfurt

  • Reviewed: 17 July 2015

    • Leisure trip
    • Family with older children

    If just for a night, it is worth while. Not too many days.

    Location was good. Easy to travel around.

  • Reviewed: 12 July 2015

    • Leisure trip
    • Family with young children

    Room was not so good.

    close to center, breakfast was OK, helpful and polite reception

There are also 19 reviews without text. These impact the overall review score.

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