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Reviews of Das Bärenhaus B&B This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Gartenstrasse 1, 54486 Mülheim an der Mosel, Germany

#5 of 6 hotels in Mülheim an der Mosel

Guests' Choice

Review score

Based on 9 B&B reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    6.7

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  • Reviewed: 19 November 2016

    6.7
    Misleading listing - room not at Das Bärenhaus!!
    • Leisure trip
    • Couple
    • Apartment Riesling
    • Stayed 3 nights
    • Submitted via mobile

    We booked an apartment in Das Bärenhaus and were then contacted by the owner and told that it was not available. We were offered an alternative room which we accepted but when we arrived, the room was above a cafe across the road from Das Bärenhaus, which seemed to be closed. The room was pleasant and breakfast was served in the cafe downstairs. If we had been told that the room wasn't in Das Bärenhaus, we wouldn't have stayed. Access to the room was via an exterior metal staircase which wouldn't be suitable for all. The cafe was popular during the day and may be noisy in summer when customers would be seated outside. The door between the bedroom and the shower room/toilet was transparent glass which wasn't to our taste. The WiFi only worked in the cafe not in our room. The day before we were due to leave, the owner told us that payment had be be cash despite advertising that cards were accepted, we didn't have sufficient cash so insisted that the owner find a solution; this was eventually achieved with the help of her bank who took the payment from our card. We left feeling that we had been deliberately mislead on a number of points. The listing on Booking.com hasn't been updated to reflect the change in location nor the fact that cards aren't accepted.

    Pleasant if over furnished room with no space for luggage.

    Stayed in October 2016

Showing 1 - 1

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