Parking in the area is a bit difficult especially on weekdays as most of it is paid parking. The property has allotted parking space which is expensive. The staff did not know much about on street parking, so we had to figure it our by ourself. The sauna did not work when we went there, so couldnt say much

The room was very big with comfortable beds. We had a large bathtub. The breakfast was decent, with a good range of fresh fruits, breads, cheese, etc. I travelled with a group of 8 friends and we had 3 rooms. The staff was accomodating and ensured we had a good stay. Swimming pool was awesome, there were times when it was just our group. Also since we went on a weekend, we did not have to pay for on-street parking. Everything is nearby - train station, restaurants, we also got coupons form the hotel for bus rides locally.

Stayed in March 2024

Our room, 535, had a musty smell and was not well cleaned behind the door into the bedroom, which we noticed because we needed to close the door at night to lessen the noise from the bathroom fan. It was also overheated. There was one staff member, first name Rusia, who was just plain rude. Other staff were pleasant and helpful.

Breakfast was a very good variety of fresh and freshly cooked foods. The coffee was very good. My daughter enjoyed the spa facilities, found them to be clean and comfortable.

Stayed in December 2023

expensive breakfast. water in jacuzzi not warm enough. swimming pool area a bit windy and cold. the staffs need to be more friendly and smile more.

good size of room and bed. comfortable bed. nice view to the back side of the hotel. nice sauna, jacuzzi and swimming pool.

Stayed in December 2023

The restaurant was in a fantastic room but only had a buffet (the same every night) which we thought was overpriced

Breakfasts were really good with a huge range of different foods. Spa/sauna ad pool were clean and easy to access. Robes and extra towels were available f.o.c on request. The reception staff were excellent and couldn't have been more helpful, providing extra coat hangers and an adapter when we forgot ours, and printing out our boarding passes for the trip home

Stayed in October 2023

I was on foot getting to the hotel. Although the distance from the train station wasn't a problem, I had difficulty rolling my suitcase over the cobblestone streets. If I were doing it again I'd take a taxi.

I really enjoyed the wellness center. Great having such a nice facility.

Stayed in August 2023

It's an old building and things can't be changed much but in summer it can get hot and it's quite tight, but that's not much to be changed. The bathrooms though and where you place your towels I did not like, pulling one towel off the first night I dropped the two below it into the toilet by accident, very cramped.

The reception staff was very personal, I got along with all of them especially richy whom I came down to chat with for fun whenever I was bored. I didn't learn the names of the others but they gave me wonderful advice for my motorcycle trip and helped me with parking and special requests. 11/10.

Stayed in July 2023

Needs renovation, to many issues to mention. But for one night it was ok.

Staff was really kind and helpful.

Stayed in August 2023

Everything was fine!

Everything was fine!

Stayed in July 2023

Could be coffee in the rooms To much noice

Stayed in July 2023

Only one thing really bothered me: the bathroom was a bit too small.

Good location, right between the old town and train station. Great facilities, like spa, pool, car park and bike storage room.

Stayed in May 2023

I could hear other guests talking on the floor on their way to the breakfast room (in the morning). I wonder if it was possible to fix this..

Location ( very close to the train station and to the city), carpets on stairs (acoustic measure), butter machine in the breakfast room and great staff (10 of 10). They managed to clean my shirt for the next conference day. Fantastic catering during the conference. No technical sounds in the hotel room - this is highly appreciated.

Stayed in May 2023

The bar closed very early (before 10pm) after which nothing was served except in a vending machine. Breakfast buffet was very crowded at peak hours.

Fairly large hotel which was at times quite busy. Nice sauna and a small pool/spa area which we enjoyed. The bar in the connected building is a beautiful, historical set of rooms.

Stayed in April 2023

I didn't like the parking situation, since they don't have a parking lot themselves. Although I know it's not their fault, the extreme heat (August 2022) made the stay a little bit uncomfortable and the room didn't have any fan (I wasn't really expecting AC to be honest). The check out could be a bit later, in my opinion.

The room was very spacious and the view was amazing. The hotel is located directly on the north of the inner city. If you come by train, that would be a nice option for you. All the staff was very friendly and professional.

Stayed in August 2022

Breakfast - on the final day the breakfast waitress queried the fact that I had only paid for one breakfast - myself. My wife only having a cup of tea! This was the same for the whole stay This was an embarrassment to my wife!! The reception team did not have any full details re the little town train - which we always enjoy at any town we visit. There was no availability for tickets to be available from the hotel - but this may be through no fault or control of the hotel.Throughout the stay - there was no bar available or lunchtime meals.

Restaurant - excellent service and food.

Stayed in June 2022

My bed, as I booded for a one double bed.

Good breakfast and dinner, however, I booked a room with one big bed and I got two seperate beds. :-(

Stayed in May 2022

The bathrooms, although very clear, might need an update

The hotel was clean, perfectly located. The whole spa area was very nice.

Stayed in March 2022

There was only one escape route from the room. If there would be a fire there is no escape! The elevator is from 1989 and needs to be replaced. The sound proofing out into the hallway is insignificant/none.

I love the spa and that it’s included in the price, no extra fee. Beds are very comfortable and the cleanliness is good. Very friendly and service minded staff.

Stayed in October 2021

The bathroom was, in my opinion, ridiculously small. I do not know how they would make it any bigger.

The breakfast was excellent, as good as any we have had in a hotel. The room was a reasonable size, except fo the bathroom. Location is very good for visiting Goslar Innenstadt.

Stayed in September 2021

Pokey little bathroom, terrible hot water pressure

Location, breakfast

Stayed in August 2021

Pretty hard to get a parking place...but then again, it's in the middle of a big city

Big hotel right next to the station. This is a big city hotel with all the comfort of that. Terrasses, bars, restaurant, fitness and pool - and staff to follow... Nice stay, and Goslar is a really nice town

Stayed in July 2021

The hotel states that it has a charger for electric vehicles, but it did not work for our car (Tesla Model S) and the staff did not know much about it and could not help in the situation. It was quire streesful because we had counted on using it and risked being stranded because of low charge. I suggest the hotel get a Tesla distination charger, it will also work for other brands.

Great breakfast and location

Stayed in July 2021

We didn’t like how we were put so far in the back of the hotel. Also we call and asked for an extra bed they said it would be ready for us but it was not. Then when we sat on the it broke. The pool was faraway down dark scary hallways.

We like that the location was so close to town.

Stayed in March 2024

Everything! Very good location. The staff has Ben really friendly with us.

Stayed in March 2024

Breakfast could be better- there is no fish, no quark, no cakes for coffee. The spa area need some reparaion work. That is a huge buiding so be prepared to walk a bit through corridors.

Friendly staff, very polite. Close to the train station and to the Old town. Silent at night despite being situated next to the train station.YOu can hardly hear trains in room.Clean.Nice barman ;)

Stayed in March 2024