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Reviews of Hotel Domicil Berlin by Golden Tulip This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kantstraße 111a, Charlottenburg-Wilmersdorf, 10627 Berlin, Germany

#190 of 579 hotels in Berlin

Guests' Choice

Review score

Based on 1440 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8

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Showing 1 - 75

  • Reviewed: 3 July 2018

    9.2
    A nice all-around value for price
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    the profound kindness of the personnel, the comfort of the room, the view from the top floor, the location (shops/restaurants) and the easy metro connection with all city.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    9.6
    Your are well taken care of.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Nothing to mention.

    I have stayed in the hotel many times during the past 6 years, for business as well as privately with my wife. I/we find it an extremely comfortable place, with the respect to very friendly, accommodating personnel, services, facilities, and with affordable prices. - The hotel is some distance away from the center, but in a pleasant environment and right the the S- and U-Bahn, which Berlin center can be reached quickly.

    Stayed in June 2018

  • Reviewed: 19 June 2018

    8.8
    Fifth
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Only thing that bothered me is that we've got 3-4 times clean towels but we've stayed 7 nights. That is the first time that happened. This was our fifth visit to this hotel. Everything else great as always

    Lift, place, transport

    Stayed in June 2018

  • Reviewed: 19 June 2018

    9.2
    Overall nice place friendly staff and good value
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    As others have mentioned it is on a busy road so there’s a bit of traffic noise if you leave your windows open at night which you might want to do in summer because the rooms aren’t air conditioned.

    Good value for money and great staff very friendly and helpful. The location is a little out of the center but very close to S and U bahn stations and there are lots of good restaurants and cafes nearby.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    4.6
    The room was specious.
    • Business trip
    • Couple
    • Studio with Sofa Bed (3 Persons)
    • Stayed 3 nights

    1) We got a room for smokers even though we selected "no smoking" option in the booking and had to spend one night in a stinky room. We were told the hotel is fully booked and there were no more free rooms to exchange. Moreover, the receptionist lied us that all rooms are non smoking and this must have been an incident that the previous guest smoked in our room. We finally got a new room next day. 2) The receptionist on checkin told us the breakfast was included. My bad I didn't check the booking and we had a very unpleasant surprise on checkout and had to pay 17 € per person per breakfast! This is ridiculous! The receptionist said only I'm sorry and didn't offer any compensation! 3) The rooms could be refreshed - the walls are dirty. 4) No air conditioning, in case of high temperatures need to have windows open. Then it's getting really noisy from the street. After all those experiences I don't recommend this hotel to anyone.

    The room was specious.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    10
    Awesome!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The lady at reception on 14 June 2018 in the evening was a bit rude when I was trying to explain that I needed to check out later as I had an interview the following day and didn't want to be wandering aimlessly. She said, literally translated from German" I don't care what your reason is, just tell me the time." She said that with a very harsh tone and annoyed face. I believe she has not been people-trained and she is not good for the front desk. Perhaps she was tired. The rest of the staff were ever so polite, friendly and respectful.

    Very clean, squeaky clean to be precise. Good location, public transport nearby, lots of shops/restaurants. The staff were very friendly. I'll be staying there each time I'm in Berlin.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    6.3
    Clean but dated hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel dated needs upgraded lift to 7th floor where reception is need to get a lift to your room from there

    Location was good to berlin tegal short bus journey away from airport nice area plenty restraunts and bars.hotel was clean. Room was large

    Stayed in June 2018

  • Reviewed: 8 June 2018

    7.9
    The stuff was very pleased and location is perfect.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    noisy room

    The stuff was very pleased and location is perfect. both S ban ans U ban is too close. also great area for shopping and eating. But... But... if you take the street side is too noisy. Much noisy than you can imagine. at 7 am Berlin is waking up and forget about sleep long long morning in the vacation. But you can ask hotel stuff to change the room, by the yards side. (if th rooms are free they will change it. Stuff is very pleased.)

    Stayed in June 2018

  • Reviewed: 19 May 2018

    6.7
    Good location and not too expensive overall. But pay for a 'superior' room that faces the back.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Street-facing room was noisy with windows open and no air con available, though windows were very soundproof when fully closed. The main problem was all-night streetlight from shops and nearby underground entrance that the thin curtains didn't keep out very well. The heavier curtains were just decorative and not wide enough to block the whole window width. Breakfast was quite expensive.

    Bar/restaurant and rooftop area very pleasant with views over the city. Bed comfortable, free wifi appreciated, bathroom very clean. Convenient location for underground and other trains to Berlin Messe

    Stayed in May 2018

  • Reviewed: 15 May 2018

    8.8
    Hotel with great service and location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is very german 90s style. So if you're into hotels with fancy architecture or interior, this hotel is not for you. Furthermore the blinds couldn't really darken the room and I always woke up quite early.

    Staff was always very friendly. The hotel could not be better located. The room offered everything needed. The room was always cleaned the minute I was gone.So service and location wise I would rate it a 10.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    7.9
    Nice location for shopping/site seeing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    -Noise from outside if you have windows open ( but of course, it is because you are in middle of the city, clsoe to everything). If you close the window , this problem is solved.

    -Nice location -Friendly Staff -Comfortable room

    Stayed in May 2018

  • Reviewed: 12 May 2018

    8.3
    It's location, the friendly staff, cosy rooms.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There was no kettle in the room and the towels we're not replaced with new ones after cleaning the room!

    It's location, the friendly staff, cosy rooms.

    Stayed in May 2018

  • Reviewed: 27 February 2018

    9.2
    Central location and very comfortable room
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The reception is located at the 7the floor and to go in and out of our room, we need to pass by the reception counter all the time. But we were told that is for security reasons. A bit tedious but if it’s about security, I don’t mind so much.

    The room is very clean and comfortable. We were given a corner room and it is very spacious especially the toilet. I can see all the hustle and bustle at the main shopping street opposite the hotel. The hotel is next to U-Bahn 7 and around restaurants and shopping mall so it’s very convenient. The staff is also very accommodating, even received a parcel on my behalf and delivered it to my room. They also let me borrow a flower vase to put the flowers I received during the Valentine’s day. Will definitely recommend this hotel to friends and families coming to Berlin.

    Stayed in February 2018

  • Reviewed: 16 February 2018

    10
    A relaxed weekend in Berlin
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    -

    Very nice location with reception and restaurant at top gives a marvelous view. Everything clean and nice and a perfect breakfast. The staff will make you suffer absolute nothing :)

    Stayed in February 2018

  • Reviewed: 9 February 2018

    10
    WUNDERBAR!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    ______

    We didn't take the breakfast, but the hotel is wonderfull, placed in a very central area with the Ubahn station 10m and bus station in front of the hotel. A very friendly staff!!!(special thanks to Sebastian!) We travel a lot, not only to Germany, and I can say it was the best hotel we stayed at. Next time in Berlin,100% return to you!

    Stayed in February 2018

  • Reviewed: 18 January 2018

    10
    Overall it was a comfortable stay , and I would definitely go back
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 12 nights
    • Submitted via mobile

    my fridge wasn't completely stocked back up a few times and I may of had to pay for items I didn't use , no big deal though..

    The staff where very friendly and professional , and it's a great area for getting from one place to the next .. I would definitely recommend..

    Stayed in January 2018

  • Reviewed: 18 January 2018

    9.2
    Great value for money. Pleasant helpful staff, great location and links, comfortable surroundings.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were a little soft but I believe you could’ve asked for others so it isn’t really an issue and we both still got good sleeps on the bed.

    We forgot to take UK/European plug adapters and we asked reception if they knew somewhere close by to buy them and instead they loaned us as many as we needed at no cost for the full length of our stay.

    Stayed in December 2017

  • Reviewed: 16 January 2018

    9.2
    Really good value, would recommend it.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The double bed was as so often in Germany two single beds moved together, creating a small gap.

    The place was very clean and spacious, the staff very friendly and helpful.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    8.3
    Nice stay in Berlin
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    We knew this about the hotel prior to our stay. One has to go always first to the 7th floor (using the lift) where the reception is and then change to another lift to go to the floor where your room is. Since the lobby is not on the ground floor, the entrance in small. Look for a couple of flag banners with the hotel name

    The room is comfortable and the view is decent. It is 1 minute walk from U bahn and 7 minutes walk from S bahn, You can take a bus to Charlottenburg Palace from across the street. Lots of eating options near by

    Stayed in December 2017

  • Reviewed: 31 December 2017

    8.8
    Perfect for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to say

    I opted for this hotel specifically because there were lot of Indian hotels nearby . Anyway to my surprise it was at the perfect location for everything . You can find the bus stop, metro just stepping out of the hotel . With the excellent connectivity in Berlin you can start from the bus stop at the hotel. Apart from this, the hotel was very much comfortable for a couple. For the short stay which I did i could say this was the best budget hotel.

    Stayed in December 2017

  • Reviewed: 30 December 2017

    9.2
    Nice place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    You have to take 2 elevators to arrive to your room, in the middle of the way, the reception at the 7th floor.

    The feeling was good enough in general. Nice workers, they clean every day your room, the decorations were nice. The beds, big and comfortable.

    Stayed in December 2017

  • Reviewed: 27 December 2017

    7.9
    - Great value for a price
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    Floor: carpet looks not very new and I'd much more prefer laminate or tile flooring, mostly for hygienic reasons.

    - Great value for a price - Good location near S- and U-ban - Large and cosy room with nice bathroom

    Stayed in December 2017

  • Reviewed: 24 December 2017

    8.8
    Good location. Convenient transportation. Many stores. Absolutely good hotel inside.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    The heater cannot work through the night.

    The location is very good. It is easy to get the central station and bus station by S-Bahn. I didn`t eat breakfast there, but there are a lot of stores outside and even platz.

    Stayed in December 2017

  • Reviewed: 24 December 2017

    9.2
    A nice stay in Berlin and worth revisiting.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is perfect. The hotel exactly sits at the intersectiin of U7 and S7. The deilicious Asian food street extends in front of the hotel. The staff are hospitalized.

    Stayed in December 2017

  • Reviewed: 21 December 2017

    8.8
    It is a good hotel to stay and recommendable to tourists.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    The reception and the room must use different elevator. We occasionally got a bit confused.

    Room was nice and clean. The house-keeping and reception Staff were all friendly and gave quick response. Location was excellent. So many types of restaurants and foods are just a few steps away. Supermarkets, stores and big malls made us very happy to shop around by foot to and fro hotel. This was the 2nd time we stayed and we would love to stay in this hotel again in future. Also we can recommend it to all our friends and family.

    Stayed in December 2017

  • Reviewed: 20 December 2017

    6.3
    Not a 4 stars hotel
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Walls and bathrooms were not clean Poor bathroom toiletries products No attention to small details Hotel not in a standard of 4 stars

    very close to public transport nice staff

    Stayed in December 2017

  • Reviewed: 20 December 2017

    9.6
    Whatever is your purpose of your travel, ask for Jessica and she give you the information you need
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    When you enter a new place and you find the people working in are friendly, helpful and smiling all time, so it is the place. My advise : if you need to know anything about Berlin, just ask for Jessica, and trust her opinion, you will enjoy listening to her special thanks to Roberto definitely I will be back.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    10
    Excellent and clean hotel, perfectly located
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Access to room floors via two elevators, for security reasons. Understandable but bit of a hassle. Screen separating shower from bath room bit too small, so shower water partly runs into bath room

    Very clean and large room with small kitchen facilities. Perfect location, very close to U- and S-Bahn stations, shops and restaurants. Friendly staff.

    Stayed in December 2017

  • Reviewed: 13 December 2017

    8.8
    nice hotel, good connection, no parking
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Breakfast extra pay and expensive, but rich, no parking place , you have to park and pay on the street, or in shopping center (also pay) reception on th 7th floor so you take one lift to the reception and another one to the room, and back. You can't live the hotel without stepping by in 7th floor.

    Clean, big room, helpful staff, very close to Ubahn and Sbahn stations

    Stayed in December 2017

  • Reviewed: 11 December 2017

    8.3
    Trip to berlin
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Far from pubs and nightlife areas in the east.

    Very close to public transport of all kinds. The exit from the U station is just near the hotel door. Near a shoping area of local's

    Stayed in December 2017

  • Reviewed: 11 December 2017

    9.2
    Perfectly placed, nice staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    A double bed instead of two singles would be nice. Tea/coffee making facilities in room would make the hotel 10/10

    Perfectly placed, nice staff. Comfortable room.

    Stayed in December 2017

  • Reviewed: 3 December 2017

    10
    Great location, lots of places to have breakfast nearby, close to U-bahn and S-bahn
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Nothing to dislike.

    Great location, very close to S-bahn and U-bahn, easy to get anywhere in the city. Rooms are big, beds were comfortable, bathroom squeaky clean. We went as 4 couples, got adjacent rooms. Slept like logs. Highly recommend it, got a great deal on the stay as well. 10/10

    Stayed in November 2017

  • Reviewed: 21 November 2017

    4.6
    Disappointing
    • Leisure trip
    • Family with young children
    • Studio with Sofa Bed (3 Persons)
    • Stayed 3 nights
    • Submitted via mobile

    Purchased hop on hop of tickets at hotel for two days went sight seeing on the Saturday went down to reception on the Sunday to ask directions to burlin mall went all the way there in the rain to find shops don't open on a Sunday thought that was so bad of the receptionist not telling us shop's close on a Sunday.Also I think the price of the breakfast is daylight robbery.

    Nottingham a lot

    Stayed in November 2017

  • Reviewed: 19 November 2017

    2.9
    I think it should be a 2 star Hotel !!!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the room equipment was too old, the room and wc was too dirty. the Hotel location was pretty noisy that was really disturbing, for example at 3 am someone in street direct in front of Hotel began to scream ,i dont know why! the internet was too slow.that was the worst night that i have bin ever experienced till now in a Hotel.

    only bed was comfortable

    Stayed in November 2017

  • Reviewed: 16 November 2017

    9.2
    Although the croissants were not extra flakey and the bed...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Although the croissants were not extra flakey and the bed was also not extra comfly, the atmosphere in the Hotel was very nice. I can recommend it extra warmely

    Stayed in November 2017

  • Reviewed: 6 November 2017

    7.9
    The location is OK : on the Sbahn line to the main station,...
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    I didn't enjoy that much the bunker kind of organization : a lift to get to the reception, and then another lift to get to the rooms. I prefer stairs, for a question of security, so that's why I won't come back, but it's a comfortable hotel. Another thing : I had a room with a view on the street, much much light then in the night and the curtains could be better to avoid such a light.

    The location is OK : on the Sbahn line to the main station, not far from the bus to the airport (walking), there are many shops and restaurants around. It's very pleasant. The staff was nice, the room was huge and the bathroom very clean.

    Stayed in November 2017

  • Reviewed: 28 October 2017

    5.4
    I won't be coming back, due to the terrible wi-fi (nonexistent at times) and the breakfast.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The breakfast was terrible. The staff didn't know what they were doing (messing about chatting to one another rather than serving guests) and the food was naff. The Wi-Fi was the real let down though. It was slow and intermittent (unacceptable when travelling in another country when you want to avoid roaming charges). the room was dated (I'm not too fussed to be honest, it was clean, but others might wish to know how dated it was.

    Nothing really. It was all very average to poor. The staff at the front desk were helpful when I arrived.

    Stayed in October 2017

  • Reviewed: 22 October 2017

    5.8
    Good location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was small, no tea or coffee facilities in the room. Shower soaked bathroom floor. I was overcharged for the stay. I didn't realise until I returned home

    The hotel was central for shops and sight seeing.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    7.9
    Very good location close to the public transportation hubs.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    As the hotel is close to the busy street, rooms are noisy with open windows. The breakfast is too expensive.

    Very good location close to the public transportation hubs. You can be anywhere in Berlin pretty quickly. There are very good shopping opportunities around. The hotel looks nice and clean. Rooms are reasonably large. There is a bar at the top floor of hotel with great view.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    9.2
    I like this place and I'll be back there for sure
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Going every time to 7th floor just to get out of the hotel. But it's not a big problem

    Good price, close to U-Bahn, beautiful view from terrace, comfy bed, good wifi.

    Stayed in September 2017

  • Reviewed: 28 September 2017

    7.1
    Liked everything about the hotel except the noise factor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was noisy. Not enough insulation between rooms, very aware of hallway traffic. Apartments next to hotel added to noise.

    Nicely furnished, convenient to the airport, secure, restaurant on site

    Stayed in September 2017

  • Reviewed: 24 September 2017

    8.3
    Very good location, Great access to public transport
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No coffee maker (considering that this is a 4star hotel) No free bottle of water

    Very good location, Great access to public transport There are great cafes,restos nearby Very clean room No noise in the hotel neither on tjr streets during the night

    Stayed in September 2017

  • Reviewed: 19 September 2017

    9.6
    The room was very spacious and comfortable, although the...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    I took the small breakfast and it was not good, the coffee wasn´t even good. There are places outside where you can go to have breakfast

    The room was very spacious and comfortable, although the double bed was really 2 small beds together. The staff was super friendly. It´s very well located, next to cafeterias and some shops, and just 1 block form the train which takes you to city center

    Stayed in August 2017

  • Reviewed: 16 September 2017

    7.1
    The location very close to Charlottenburg station, the staff...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Wifi practically did not work; no drinking water, only one small bottle in minibar. Went to breakfast only once and in my opinion it was below average

    The location very close to Charlottenburg station, the staff quite helpful, good sized bathroom

    Stayed in September 2017

  • Reviewed: 14 September 2017

    8.3
    Over all it was a pleasant experience
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    A few small things. No hotel is perfect.

    I had a queen size bed that was comfortable. The room was quiet. The arrangement of the rooms makes the hotel secure.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    7.9
    Well Located Hotel Option in Wilmersdorf
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    There is no air conditioning in the rooms, which can make for uncomfortable temperatures in summer. There is a somewhat awkward system for getting to your room by having to use a lift to first get to reception before being able to get to the floor of your room via another lift.

    Excellent location with choice of many public transport options.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    5.4
    The worst service ever
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is neither air-conditioning, nor ventilation in the room, when you open the window it is noisy. Each time you should use two elevators - external one, from entrance (1st floor) to the reception (7th floor), and after that the internal one, from the reception to your floor. The parking is in the building across a little square. The reception was absolutely unacceptable. There was no internet in the room when we arrived and we asked the reseptionist for that, she answered we should wait till next morning and should ask her colleague. We came to the reception to use common wi-fi but there was no internet at all, though the receptionist started to argue with us showing her mobile phone. Only after she understood that the booking system did not work she rebooted wi-fi router. While all that we informed the receptionist that we maybe move to another hotel the next day, she was unsatisfied and she said that instead of going home she was trying to solve the problem (?!) The next day having seen us that receptionist said "I'm surprised you are still here". She tefused to call the manager saying he was not at place

    The location is very good. Near the hotel there are U-bahn and S-bahn stations. By car you can get to the POIs in 15 minutes. The pressure of the water in the shower and its temperature was really great

    Stayed in August 2017

  • Reviewed: 18 August 2017

    8.3
    The hotel has a nice feeling to it , and it is just next to...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    All was ok so what can we say , you can always find something wrong if you look closer . But this hotel is value for money .

    The hotel has a nice feeling to it , and it is just next to a metro line , You will find all kind off shops on the waking street outside the hotel an if you go to the left when you go out the door from the hotel you will come to Berlin ZOB . Un the way you will find a nice park with a lake just cross the road after about 1-2-km . And if you then go troug the park to the other side and over a big road Just keep on going straigt an you will find you self infront of a nice castle with a big garden and a nice lake , If you dont mind the trip into central Berlin by metro we will chose this hotel any day off the week. but we dident try the breakfast , we took that outside .

    Stayed in August 2017

  • Reviewed: 17 August 2017

    5.8
    Cheap. Many hotels in Berlin, which have three stars - are better.
    • Group
    • Standard Double Room
    • Stayed 5 nights

    I can't recommend this hotel for people, to whom internet wifi is important. Bed is not very comfy to me. I usually sweat under synthetic blankets. In the shower there is no closed booth, so almost all the water after the shower is poured all over the floor.

    Small price. Nice staff. The hotel is as if turned upside down. To get to your room on the second floor you first need to climb to the seventh - to take the keys to the reception.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    8.3
    The location is really convenient, the decor is charming and...
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The wifi did not work at all. They said they are aware of the problem, but it appears to be recurring. I didn't get any credit for the wifi being out but was allowed a 75-minute late checkout without cost (but not longer). No air conditioning, otherwise comfort would be rated higher.

    The location is really convenient, the decor is charming and the staff is nice.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    7.5
    Great staff and location.
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Wifi was down for our last 4 days, which we understand parent company in France did not think was an issue. It was when travellers and business people are reliant on this to communicate.

    Great staff and location. Very comfortable and spacious room.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    6.7
    Friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was out of order and nobody could fix it in the 3 days that we stayed there. The neighborhood is very noisy at night and there is no air conditioning in the rooms.

    Friendly staff. The neighborhood is very well connected to all transport networks: there is a U-Bahn station right next to the hotel, an S-Bahn station, a Deutsche Bahn railway station and a bus stop in a walking distance. The S-Bahn goes directly to all main sights: Alexanderplatz, Museum Island, Reichstag etc. Also, plenty of cafes and restaurants near the hotel.

    Stayed in July 2017

  • Reviewed: 26 July 2017

    6.3
    Good location.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Except from one of the receptionists who was very helpful, the rest do not behave professionally as expected from a four-star hotel. The room did not have an air conditioner. Noisy room when we opened the window. Towels not clean. When we asked for clean towel the reception informed us about problem with their towel supplier.

    Good location.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    9.6
    Excellent except for the wi-fi
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    The wifi was pretty bad most of the time, and I complained to the front desk. They agreed it was bad, and they said they have raised the issue many times with their management but the management refuses to do anything to improve it. If you need a fast or reliable internet connection, this won't be a good choice. There was also some minor water leakage from the shower onto the floor in the bathroom. It was no big deal though.

    Fantastic location, close to loads of restaurants, shopping, U-bahn, S-bahn, and buses. Excellent noise blocking windows and helpful staff. When I go back to Berlin, this will be my first choice of where to stay. Try to get a room facing the street. They seem much sunnier and more cheerful, and the windows block any street noise.

    Stayed in July 2017

  • Reviewed: 1 July 2017

    9.6
    Excellent visit will definitely come again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent facilities, brilliant location for exploring the city, fantastic staff. Nothing was too much trouble for them we were made to feel very welcome

    Stayed in June 2017

  • Reviewed: 18 June 2017

    7.1
    Great views;
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Internet was down, and it would be 6 days until it was fixed. So no WiFi, no compensatory service or discount offered.

    Great views; nice lobby / restaurant

    Stayed in June 2017

  • Reviewed: 12 June 2017

    7.5
    Very nice location.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    To get to the room you need first to take an elevator to the reception, which is located on the upper floor, change the elevator and get back down to the floor of your room.

    Very nice location. Comfortable beds. Rather large bathroom.

    Stayed in May 2017

  • Reviewed: 2 June 2017

    10
    Great Staff and Location
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 3 nights

    the staff were very friendly helpful and mindful. Thank you a lot Jessica , Sebastian , Mandy and all of the staff working there it was my best stay in berlin

    Stayed in May 2017

  • Reviewed: 25 May 2017

    8.3
    Easy access to transport.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisey rooms and they were too bright. However, when we mentioned it to the receptionist she moved us straight away. The hotel is very close to a 24hr Macdonalds

    Easy access to transport. The size of our room and bathroom. The care and attention from ALL staff. Great neighbourhood vibe.

    Stayed in May 2017

  • Reviewed: 16 May 2017

    7.9
    Very comfortably located, exactly outside the metro station...
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The toilet wasn't very clean on the day we arrived. However the housekeeping during the next days was satisfying.

    Very comfortably located, exactly outside the metro station and near the train. The personnel was extremely friendly and helpful. The room was nicely decorated and furnished.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    8.8
    Highly recommended
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No electric kettle in the room, no iron press in the room, but you can ask and get hot water at the restaurant.

    Good location, near to lots of shopping, near to public transportation, nice and clean room

    Stayed in May 2017

  • Reviewed: 1 May 2017

    7.9
    Great location, some room for improvement.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Adjustable room temperature is not possible. Rooms are facing the street, so if you'd open a window, its quite noisy. Room could be a bit cleaner, especially where the walls meets the floor. Reception is on the 7th floor. Rooms are on floor 1 to 6. From room to outside v.v you always have to pass reception. So logistic wise that's a bit strange. And if you want to enter the hotel you always have to ring the doorbell to get in.

    Size of the room was good, Very spacious. Bathroom size as well. Location wise very good, max 2 mins walk to U and S bahn stations. To Tegel airport in 20 mins. To all the sightseeing spots in max 15 mins. Lots of shops and restaurants nearby.

    Stayed in April 2017

  • Reviewed: 1 May 2017

    8.8
    good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    the mattress was not so comfortable, the elevator was broken the whole weekend, I expected it to be fixed in 1 day but it wasn't

    The area where the hotel is located offers a bit of everything, despite it's 30 min from the city centre, there is a large shopping street right next to the hotel and plenty of restaurants around. underground and train station are right in the corner, easy access from the airport.

    Stayed in April 2017

  • Reviewed: 30 April 2017

    10
    Exceptional hotel and very nice stay!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bad smell in the floor, please check the source of this smell.

    The location is great! Bus station X34, M49 is in front of the Hotel to go to Zoologischer garden the central station. The underground is close to hotel. The room is spacious and the kitchenette is practical. The view from the room is very nice. Great stuff. I enjoyed my stay!

    Stayed in April 2017

  • Reviewed: 27 April 2017

    8.0
    Perfect location of hotel, close to metro, S-bahn and...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Impossible smell from the bath, nothing helps to get rid of it, please do something with it

    Perfect location of hotel, close to metro, S-bahn and Ku-Damm, friendly staff, splendid city view from the restaurant buffet, nice breakfast. Good balance of quality & price.

    Stayed in April 2017

  • Reviewed: 22 April 2017

    8.8
    Location is near the train station and also at the shopping...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Nothing

    Location is near the train station and also at the shopping center. It is very convenient to go around and to shop and eat. The room is clean and comfortable.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    10
    Absolutely GREAT!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    - The reception desk is on the 7th Floor (the top floor), so whenever you go up or down to your room, you have to reach here first and take another lift to your target floor.

    - All of the receptionists were super kind and friendly. They let me check in at 8 AM. And also I can make a late check-out at 1PM. - Best location ever.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    8.3
    Beriln is a must see city before you are dead!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The only drawback of staying in this hotel is the internet connection which was poor. You could not rely on its wifi connection and in fact in Berlin all the subways has free wifi which its speed was much better the you will get in this hotel. The cleanness of the rooms could be improved.

    The view of the room was excellent due to its big windows covering a wide angle point of view over the city. The rooms are clean and well furnished including very comfortable sofa . It has also a fantastic rooftop bar! In just next to the subway and a lot of restaurants which makes you feel great for your stay.

    Stayed in April 2017

  • Reviewed: 1 April 2017

    7.9
    I would stay longer
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower was leaking on the floor of the bathroom, sometimes even reaching a carpet in the room itself, poor internet and no TV signal

    Location is very good, clean and stuff is very friendly and responsive

    Stayed in March 2017

  • Reviewed: 13 March 2017

    7.5
    Location is great and the rooms are large.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    Wifi was very slow. You couldn't work & being a business hotel this is not great. Rooms are a bit old fashioned & the pressure of the water in the shower could have been better.

    Location is great and the rooms are large.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    6.7
    The breakfast is really great, very good choice of fruit,...
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The mattresses & bedding needs updating, the WiFi was quite bad.

    The breakfast is really great, very good choice of fruit, bakery, hot & cold dishes. Great location for people visiting Messe. Staff is very friendly.

    Stayed in March 2017

  • Reviewed: 4 March 2017

    9.2
    Gleamingly fresh and welcoming room;
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Gleamingly fresh and welcoming room; clean, spartan style, but everything perfect; bright, modern bath; the room faced bright colored lights from the commercial edifice across the way but the curtains did a fair job blocking it late, and during the day there was some vitality to it; view down to the street with cafes and shopping bustle was nice; ring doorbell to get in, take elevator to reception 7th floor, then internal elevator goes down to the room! Nice place, well run, fun stay.

    Stayed in March 2017

  • Reviewed: 24 February 2017

    7.9
    Very good, except for ..
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Made an appointment with cleaning staff to come later, they came early and just opened the door while we were in there. Very uncomfortable. Last day I had a sign on my door since I wanted to sleep before travel.. yet, despite the sign that said "don't disturb" with red.. cleaning staff opened up our door and woke us with a chock...

    Staff in reception was very helpful and nice. Perfect location if you want to be close to the centrum and in the same time be in a very nice area. View was nice. Rooms were comfortable.

    Stayed in February 2017

  • Reviewed: 16 February 2017

    8.3
    Very nice hotel in west part of Berlin
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In my room (411) was some strange smell (like on dirty carpet or something like that) which was kind of disgusting but I didn't find anything dirty. Hotel is far from the city center.

    Very nice room, looks like sleeping room at home. Good bed, chair and enough of space for everything. Big nice bathroom. Good internet. Very friendly and nice people are working at the reception desk. Breakfast is very good but costs a bit. Hotel is in front of metro stop.

    Stayed in February 2017

  • Reviewed: 14 February 2017

    3.3
    Terrible staff, terrible hotel
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    room was smelling terrible. I threw up when I got into it first. My colleague came to the hotel sick and she had to stay in her room for 5 days. None of the staff has agreed to make room service to her room, telling that we don't have such a service in this hotel and they didn't showed any sign of shame while telling this. I wouldn't recommend anyone to visit this hotel.

    Stayed in February 2017

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