No hot water

Stayed in February 2024

The pillows

Location, friendly staff and cleanliness

Stayed in January 2024

No bar in hotel lounge. Breakfast too expensive, breakfast Times too limited.

Staff, silence

Stayed in November 2023

The complex has seen better days, many of the bars and restaurants empty. Very sad. The hotel is very comfortable but the lifts are slow and the featuresbin tge room a bit dated and some itens in room damaged.

Right next to 2 musical theatres, a casino, a wellness centre, several cinemas and many restaurants. Stunning views from the upper floors as the hotel has 14 floors. Hotel staff very friendly abd truly committed to making your stay great

Stayed in October 2023

internet speed was not enough

room was ok.

Stayed in September 2023

The room air conditioner was not very effective.

The room was well appointed and clean. The located was very good for the purpose of the trip.

Stayed in September 2023

Room wasn’t cleaned/beds not made/towels not changes during stay. Asked reception for an iron and was rudely told they weren’t available and I had asked at the wrong time. Was told there would be one later that day but there wasn’t. One lift was out of order and huge wait to go down in the mornings.

Location was good - next to event

Stayed in September 2023

No elevator from the garage to the reception....the elevator from the reception to the rooms took forever (one was broken so everyone used the one that was working).

Check in /Check out very fast and efficient.....large room with a large comfortable bed and a big bathroom....parking is conveniently nearby for 16 euros per day....there is a patrol station nearby with a small shop

Stayed in September 2023

There was no phone extension in the room to call reception or room service in 17 floor hotel which is basics and missing . No toiletries or coffee in room with water kettle and coffee sachets. Every time you need something you need to come down 17 floors and ask at reception which was very annoying.

Stayed in September 2023

Bed was hard Curtains aren't black out curtains

Nice view to the Stage Palladium Theatre Big room Nice blankets Bathroom was nice and big Nice view from lift and hallway to the room (15th floor)

Stayed in August 2023

The restaurants were not open to eat even at 7pm neither were they at the extended cinema complex

Clean and tidy

Stayed in June 2023

Very convinient. The theatre is just there!

Stayed in June 2023

N/A

Impressive hotel, great location and facilities

Stayed in May 2023

TV was not working

comfortable bed, clean and spacious bathroom

Stayed in May 2023

With the third lift being out of action, getting down from the 15 th floor for breakfast, was interesting!!

Location to the theatre which was why we were there, is perfect. Good to be able to walk from your room right in to the venue! Esp when weather is bad! Very pleasant stay. Expensive breakfast for what is was.

Stayed in March 2023

A few onsite dining options were closed. The 'Irish bar' had no draft!! Hello! That's like an Italian Restaurant without pasta.

Hotel comfort

Stayed in December 2022

Entry in parking is a bit an issue if you arrive at same time than Concert hall start times...

Once again, good time in Dormero.

Stayed in December 2022

no kettle

clean

Stayed in November 2022

Maybe not the fault of hotel but impossible to enter the parking due to congestion of cars entering the parking for music halls

Stayed in November 2022

unfortunately they have changed the place where the breakfast was done before. the quality of the food and the options has been reduced and the worst- the new place has a to floors and 2 steps in the middle of the saloon….myself and my wife realised that is not convenient for people walking holding coffee and even dangerous for old people. the place before was much better. some upgrade are also necessary.

close by airport, good train connectivity, events around the hotel, friendly atmosphere

Stayed in November 2022

air condition didn't work and it is not possible to open the window, fridge was loud

Comfortable bed

Stayed in September 2022

The water supply for the toilet tank isn't enough. We needed to press so hard for at least 3 seconds to flush. (Vielleicht auch verkalkt.) The used water while taking a shower needed lots of time to drain. Please take a look and do something about this, dear management. Some of hotel and restaurant's staffs need to learn how to smile. The breakfast is expensive (almost 18€ per head) for not so huge varieties and choices of food.

The interior design of the hotel's restaurant is superb with this beautiful staircase going to conference rooms. Some of hotel and restaurant's staffs are approachable. The location is the best, if you have a short musical vacation. Apollo theater and the hotel are literally in the building of SI Centrum connected to each other thru a hallway... Our room has unobstructed, magnificent view of the Stuttgart TV Tower

Stayed in September 2022

the lack of cleaning on the roof top,bad attitude

the room and top spa

Stayed in August 2022

the staff does not come to clean the room, no sheets changed, no bath linen! and it was for 3 days all my stays! this is unacceptable

the location the spa casino breakfast

Stayed in August 2022