Augustusstrasse 6, Oberstadt, 55131 Mainz, Germany
#33 of 40 hotels in Mainz
Guests' ChoiceBased on 135 hotel reviews
7.5Cleanliness
7.9
Comfort
7.8
Location
8.4
Facilities
7.4
Staff
8.5
Value for money
7.0
Free WiFi
7.9
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End of dialog contentReviewed: 5 March 2024
Nick
United KingdomThe room furinishing was a bit drab and disappointing for an upgrade and the sauna area was full of nudes! Room air dryer didn't work
Pool and gym was nice. Breakfast was great and the room was reasonable size for two people to stay in.
Stayed in March 2024
Reviewed: 24 February 2024
Meleah
United KingdomThe toilet wouldn’t flush
It was clean, the room was large, the breakfast was tasty, and we enjoyed the pool. Short walking distance to the centre of the city.
Stayed in February 2024
Reviewed: 17 February 2024
R
NetherlandsParking fee is expensive.
Stayed in February 2024
Reviewed: 3 January 2024
Gerhard
SwitzerlandThe prize for Parking 24€/d is to high. A breakfast at 24€ pp to expensive.
We had a perfect family room, very good value for money!
Stayed in December 2023
Reviewed: 1 January 2024
Katarzyna
GermanyThe breakfast room.seems to be too small ,especially on such days as the New Year day,, where most people want to take breakfast before they leave All.almost at the same time around 10am
Very good location , max 10 minutes walk from Central train station .Central but quiet location..Big and spacey rooms. Comfortable beds. Very helpful and friendly staff.Reception 24 hrs
Stayed in January 2024
Reviewed: 1 January 2024
Suneet
NetherlandsMattress was too soft.
Stayed in December 2023
Reviewed: 30 December 2023
Nuno
LuxembourgThe room was far from the lobby
Swimming pool
Stayed in December 2023
Reviewed: 28 December 2023
Emiel
Netherlands-Light smell from the drains in our room
-good breakfast -big room -position was good -parking 25 euro but directly at entrance of hotel, very convenient -Mainz is a nice town to visit.
Stayed in December 2023
Reviewed: 5 December 2023
Kevin
CanadaThere is a problem with the shower. The water turns from scalding hot to cool to scalding hot again by itself. We both experienced this each day while showering. One day while rinsing my hair I feel my scalp was burned. I also gave a poor rating to the bed because the pillow was very uncomfortable. The bed itself was fine.
The staff were very courteous and helpful.
Stayed in December 2023
Reviewed: 26 November 2023
Jiabo
Hong Kongnot realy
Easy access to the citycenter and hbf. Underground carpark. Good breakfast and free for kids.
Stayed in October 2023
Reviewed: 6 November 2023
Xuerong
ChinaThe bathroom facilitiees are a bit old,and water can easily flow out during showering,seeping into the carpet at the sanitary entrance.
Stayed in November 2023
Reviewed: 16 October 2023
Markus
GermanyBathtub was not working.
Parking and Breakfast was not included, thus overall rather expensive, which was not reflected in my overall expectations.
Stayed in October 2023
Reviewed: 3 September 2023
Alisha
United StatesI didn’t like that the cleaning staff came into the room twice while we were still sleeping, wanting to clean. It could be we missed a cue on what we are suppose to do, to let them know but check out time was at 12 and we had not checked out yet.
Nice location for our needs.
Stayed in September 2023
Reviewed: 24 August 2023
Zuzana
SlovakiaMore than 20 EUR for breakfast seems to be too much compared to the selection and quality of provided food.
Nice hotel with reasonable distance from the centre. Very nice brewery with nice selection of the brewery´s own beer is just a few steps from the hotel.
Stayed in July 2023
Reviewed: 21 August 2023
Simon
United KingdomNeeds a refurbishment
Good value - good location - clean - comfortable
Stayed in August 2023
Reviewed: 15 August 2023
Van
NetherlandsNot much of sauna and very small pool, expensive parking (we found a cheaper one about 15min walking called parkhaus Wallstraße, it costed us for 2 nights 4 euro (thursday-Saturday) instaid of 75,-
Comfy bed, nice room
Stayed in August 2023
Reviewed: 9 August 2023
L
Italyit is up a hill, it might be annoying
very nice, but did not take breakfast (too expensive, you should add the option of cheap/ light breakfast for people that don't want to eat eggs/sausages/dinosaurs at breakfast
Stayed in August 2023
Reviewed: 21 July 2023
Wilco
NetherlandsSome parts of the hotel are a bit out of date (older hotel)
All basic needs are available including underground parking
Stayed in July 2023
Reviewed: 13 July 2023
Tatiana
Germanyavailability on Johanessfest - it was difficult to find a room but novotel was available
Stayed in June 2023
Reviewed: 10 July 2023
Bell
United KingdomNo complaints
Good location. Not too dear from the city. We loved the pool. It's a small pool but perfect for young kids. Nice and clean. The rooms were basic but did the job.
Stayed in April 2023
Reviewed: 7 July 2023
Colin
United KingdomThe car park was expensive
Hotel was a good short stay Hotel and close enough to all the sight seeing
Stayed in June 2023
Reviewed: 5 July 2023
Redmsknat
Kuwaitnothing
the staff very friendly
Stayed in June 2023
Reviewed: 20 June 2023
Marie
Czech Republicdisgusting smell of cigarette smoke in room
friendly staff in bar, bath
Stayed in June 2023
Reviewed: 14 May 2023
Vanessa
Germanythe rooms need some renovation, pillows are not comfortable. we wanted to go to the pool with the kids on Sunday morning before we leave and there was a swimming class. it would be nice to be informed up front about this organization.
very close to downtown
Stayed in May 2023
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