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Reviews of Hotel Eden This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bahnhofstrasse 15-19, 76137 Karlsruhe, Germany

#38 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 276 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    8.7

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Showing 1 - 26

  • Reviewed: 20 June 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk agent was quite unfriendly, breakfast was very bad value for money (cheap cheese and cold cuts, had to ask twice to get scrambled eggs refilled). Not all rooms are renovated. Height of the shower wasn‘t changeable.

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning in the room. It was very warm, so we had to sleep with the open windows, which were facing the street that wasn't so quiet.

    Great location, walkable distance to the train station and city centre. A cosy beer garden not far from the hotel as well as a huge park. The staff was very friendly and welcoming.

    Stayed in June 2018

  • Reviewed: 20 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights

    Coffee machine at breakfast was not working well, sometimes it did not serve milk...

    Large spacious room, with a varanda overlooking a nice garden. Good large bed (king size ?). Central but not noisy (our room faced the garden in the back of the building, not the road). Good breakfast. Efficient and friendly reception.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Cobwebs in room, hole in sheet, pretty small room, soap in dispensers on shower wall, no lounge, no tea facilities in room

    The garden is not Eden, but I saw a red squirrel.

    Stayed in May 2018

  • Reviewed: 11 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    No kettle in room. Decor jaded.Bathroom had been improved but still outdated.

    This was an average hotel whose selling point is convenient location for city centre and a longish but not too challenging walk from train station.Did not eat breakfast.Staff permitted as much hot water trips as necessary to make drink in room as no kettle there. Quiet location. Pleasant balcony sat in sun for breakfast drink. Exceptionally large room which included lobby area with very spacious wardrobe and extra bedroom which led to balcony. More a suite of rooms. Very large double bed.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    - Staffs are helpful & professional - Room is spacious & sunny & comfortable - Location is close to the tram route & within walking distance from the central station (15-20 min walk)

    Stayed in April 2018

  • Reviewed: 3 May 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    small rooms with a strange odor, different from each other, old furniture, no fridge / minibar, small towels for the bathroom, some bathrooms have bath tub, others only shower and bidet or only shower. many formalities at reception, city code occupation age, place of work

    the hotel is located very close to the train station, in a quiet area, with a green zoo park in the surroundings, beautiful courtyard

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are very different. Some of them are larger, some have new furniture and some old, some rooms have bigger windows ... I had a small room with old furniture 😔

    The hotel has a very nice garden. The hotel is close to the railway station and close to a very nice park with zoo. It is not so far from the city center.

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I had a small single room and it was fine.

    The staff was very helpfull. The welcome documents were already printed and the missing parts Highlighted, so the check-in was very fast. The breakfast way very good, especially the croissants.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • Couple
    • Double Room
    • Stayed 1 night

    Great location, cosy room, the staff was super friendly and helpful. The breakfast hall was spacious with a nice view on the garden and a lot of fruits and tea variety. Wi-fi was fast.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The forniture is very old, probably for this reason the room didn’t smell nice at all. Beds are very old and mattresses quite uncomfortable. The whole property would require serious renovation

    Nice position, close to the city center and in a quite neighborhood

    Stayed in March 2018

  • Reviewed: 3 March 2018

    • Couple
    • Double Room
    • Stayed 5 nights

    There was no change of sheets and bedding - the heat was switched off over night and only on our insistence was turned on/up during the day, the temperature was minus 10C outside !!!!

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I asked the staff to issue me a bill (paid trough Booking.com) and multiple staff members kept assuring me that they can not give the bill because I paid trough booking.com. In the end they had my bill prepared in the morning. But it was a annoyance to ask numerous times for the bill, I needed, because it was a business trip.

    They have a own parking garage.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A lovely light spacious room with a balcony which we didn't expect. A really nice shower, lots of cool original sixties features in the room & rest of the hotel. It felt like being in a Kubrick film!

    Stayed in February 2018

  • Reviewed: 15 June 2018

    • Solo traveller
    • Submitted via mobile

    The Location

    Friendly Staffs

  • Reviewed: 15 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was good for the train station but a fair walk to the town centre. Breakfast was quite good. Room was comfortable.

    Stayed in May 2018

  • Reviewed: 8 June 2018

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Air-Conditioner in d rooms

    Friendly staffs and a nice location.

    Stayed in June 2018

  • Reviewed: 6 June 2018

    • Business trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No air conditioning in the room

    everything

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    the service was perfect

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No amenities except bad quality shower gel.

    Location map s great. Close to central railway station and also to shopping and dining area

    Stayed in May 2018

  • Reviewed: 26 April 2018

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The Garage

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Second bed in the room (besides the double bed).

    Very quite if your room faces garden side. Nice garden.

    Stayed in April 2018

  • Reviewed: 20 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 15 nights

    It's very clean and peaceful

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Good location, lovely room and very nice staff. I recommend it!

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not so good .The shower was a bit small .

    The rooms are very big and very comfortable beds.The location of the hotel is quite ok.

    Stayed in March 2018

  • Reviewed: 16 February 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Room smelt a bit of smoke when we arrived. Pillows too uncomfortable.

    Good breakfasts. Fast wifi.

    Stayed in February 2018

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 26

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