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Reviews of Hotel Elbschlösschen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kottesteig 5, 01824 Kurort Rathen, Germany

#2 of 6 hotels in Kurort Rathen

Guests' Choice

Review score

Based on 495 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    6.6

100% verified reviews

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Showing 1 - 18

  • Reviewed: 7 June 2018

    10
    Loved it!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great! I couldn't say a negative thing!

    The location...the room...the staff were fantastic! The breakfast was amazing! The perfect hotel in such a setting!

    Stayed in June 2018

  • Reviewed: 2 April 2018

    9.6
    Kingdom of nature
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    1. As the room was some kind of attic - you should have been careful with ceiling :) I think we hit it a few times. 2. A bathroom was cool but there was no curtain. For me it's difficult to spread water to the floor - some uncomfortable feeling. 3. It was a conflict with a new Czech waiter. He was definitely drunk and was aggressive. My order, despite I showed in the menu (some ice-cream for me and kid), was done terribly - he brought completely different thing. So the last evening was a bit nervous. However administration tried to smooth out the incident and I would admit it. As I got it I was not the first with complaints regarding this guy.

    Location is excellent. Bastei bridge is close to the hotel and königstein fortress is in 4 km distance. Nature and air were just amazing. Room was huge and with no neighbors that was relaxing as well. A woman on reception was very helpful - unfortunately I forgot her name :(

    Stayed in March 2018

  • Reviewed: 29 January 2018

    9.6
    Great value for money, great facilities and top location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception staff could have shown a bit more interest upon check in. A minimum two night stay was required if you wanted to book via booking.com over the weekend. we would have considered an extra night if it wasn't for the two night restriction and with the hotel almost empty maybe not the best strategy.

    Restaurant staff was fantastic, nice room and great wellness facilities.Dinner was really good breakfast was alright. Definitely recommended and would stay again.

    Stayed in January 2018

  • Reviewed: 25 November 2017

    9.6
    It was a great experience and I'll definitely come back...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    WLAN wasn't available at my room - even when I asked for it during booking process...

    Perfect room - Clean, great area, helpful stuff. Excellent breakfast...

    Stayed in November 2017

  • Reviewed: 3 September 2017

    8.3
    A beautiful location for a relaxing and active time when one wanted to hike or just rest by the pool
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It would have been nice to have had bikes we could rent on the property and not have to go 800 metres to rent some.

    The location is excellent and the staff are very helpful. It's a place where you can really relax and we appreciated it after our bike trip on The Elbe.

    Stayed in August 2017

  • Reviewed: 2 June 2017

    9.6
    Excellent experience for a timeout...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was very clean and easy accessible. Staff was very helpful and my room was big enough to feel home. Even from my room I was able to see the river Elbe. Not in front but is was great sitting on the balcony. In front of the hotel there were some benches to sit on and enjoy the view. I felt very welcomed. Best part if you could say so was the great breakfast buffet. You have plenty to choose from. You get your own coffee jug for your table and then you can enjoy all the varieties they offer. Definitely have to come back for more...

    Stayed in June 2017

  • Reviewed: 25 April 2017

    9.6
    Anyways I loved the hotel and I'd totally go back there.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff could comunicarem a little better when we first check in by telling some informations about the restaurant, sauna, swimming pool, breakfast without having to be asked for it. And the internet kept crashing from time to time.

    Stayed in April 2017

  • Reviewed: 16 November 2016

    10
    Beautiful Hotel on the Elbe
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    A beautiful property at a unique location. Love that you cannot access by car. Staff were very kind and accommodating as I was on crutches; picked my husband and I up with electric car, and then also delivered us back to our parked car. Very nice spa facilities with steam, sauna and pool. Delicious breakfast with endless choices. Perfect location to venture off and enjoy amazing trails in the national park (well, my husband enjoyed those!). I enjoyed the cobblestone path in front of the hotel and benches to soak in surrounding views.

    Stayed in November 2016

  • Reviewed: 7 July 2018

    10
    -fantastic breakfast, great view, location, quiet, clean,...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    -fantastic breakfast, great view, location, quiet, clean, helpful staff, great pool and nice spa area.

    Stayed in July 2018

  • Reviewed: 25 October 2017

    9.2
    Nice view from the hotel room.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi is fast at the lobby, but quit slow in the room.

    Nice view from the hotel room. Delicious breakfast with all sorts of choice.

    Stayed in October 2017

  • Reviewed: 13 July 2017

    8.8
    Breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi. Resturant is closing at 11pm.

    Breakfast

    Stayed in July 2017

  • Reviewed: 25 June 2017

    8.8
    Fantastic spa and a restaurant with a view.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic spa and a restaurant with a view.

    Stayed in June 2017

  • Reviewed: 26 December 2016

    10
    Great place for many return visits to a beautiful area
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Staff was extremely helpful, food was fabulous, spa was great, location wonderful

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    2.9
    Location of the hotel is right in front of the Elbe river,...
    • Leisure trip
    • Couple

    They gave us a super small room, at the black corner of the first floor, from window you could see very ugly dirty corner,2 people cannot pass each other at the same time, kind of feel they gives the worst room to Booking.com travelers; The room is always quite humid and have bad smell for some reason (probably too close to the pool); Bathroom only has a bathtub, with a wet feet I always fell because the bottom of the bathtub is not even, will be very dangerous for older people; They have a swimming pool but not really a wellness, the water is around 27 degree, if you want to enjoy a relaxed evening wellness bath, this is not what you will like, water is too cold, you have to swim to keep you warm; Before we arrived, we called 10 times from other side of the river, nobody answered the phone call, when we arrived, we do not feel surprised, because we almost never see people in the reception when we passed by; Wifi is NOT available in the room; there is no hot water cooker or tea cups in the room, you have to either bring your own water or buy from their bar; Hotel guests are advised to park the car on the other side of the river, it is quite a walk from the deck to the hotel if you have several luggage which is our case; The food in the restaurant have good taste but you have to order full menu because they serve not much food for each plate; we booked 20 hotels for this trip, this one is the most expensive one but the worst experience ever, it is not 4 stars at all in our opinion. not recommend!

    Location of the hotel is right in front of the Elbe river, quite beautiful view, it is quite close to Bastai, on foot 30mins.

  • Reviewed: 18 July 2015

    10
    Lovely village and beautiful location on the river.
    • Leisure trip
    • Couple

    Take notice of the hotel instructions regarding parking. Our GPS took us to wrong side of the river, but hotel was great at helping us out with alternative parking.

    Lovely village and beautiful location on the river. We wished we had a second day

  • Reviewed: 20 June 2015

    9.6
    Location was overlooking the river.
    • Leisure trip
    • Couple

    Location was overlooking the river. Rooms were very clean and a good size. Spa and pool area were clean and in very good condition. You parked on the other side of the river and took a ferry to the hotel. Parking was paid by the hotel

  • Reviewed: 28 May 2015

    10
    Everything was perfect and it felt like getting to another...
    • Leisure trip
    • Couple

    Nothing

    Everything was perfect and it felt like getting to another world when reaching the hotel by ferry. We had a lovely dinner and breakfast overlooking the river.Afterwards we walked to the 'Bastei', truly magnificent rock formations!

  • Reviewed: 6 October 2015

    9.6
    Great wellness area.
    • Leisure trip
    • Family with older children

    Great wellness area. We enjoyed it. Really good breakfast buffet. Very friendly and helpful staff.

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 18

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