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Reviews of Entrée Groß Borstel Garni Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Borsteler Chaussee 168, 22453 Hamburg, Germany

#275 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 311 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.5

  • Location

    7.1

  • Facilities

    6.4

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    6.6

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Showing 1 - 22

  • Reviewed: 13 June 2018

    3.8
    Easy chek in, helpful personel.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There were several defect lights in my room, the distance to the sirport longer than advertised. Wifi did not eork at all.

    Easy chek in, helpful personel.

    Stayed in June 2018

  • Reviewed: 2 April 2018

    2.5
    Poor experience
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Poor service, poor cleaning. Broken bed. We booked a room for three persons and they provided a room for two persons and a broken couch for the third one.

    Nothing

    Stayed in April 2018

  • Reviewed: 2 April 2018

    3.3
    the room was very cold.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the room was very cold. We were not safe to be there, since the Windows were leaking, the curtains had fallen down and there was no staff on work after 22:00. We have undone our elected and was very disappointed. only 1 star, they must have!

    Stayed in March 2018

  • Reviewed: 5 July 2017

    9.2
    Better than a hostel at a good price!
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Spotlessly clean hotel throughout. Breakfast was excellent. Memory foam mattress on our bed was very comfortable. Nothing was too much trouble for the staff.

    Stayed in July 2017

  • Reviewed: 1 March 2017

    10
    Perfect hotel to stay while visiting Hamburg.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room was very comfortable and large. Bathroom clean. Beds comfortable. Breakfast was very very good, lots of choices and lady that served was very nice. Possibility to make tea/coffee in room very pleasant. Airport very nearby but no noise.

    Stayed in February 2017

  • Reviewed: 17 December 2016

    7.5
    Excellent value 10 minutes easy drive from Airport. Comfortable beds and good free parking.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Close to the airport. Shops, bars and restaurants close by. Free parking, good internet. The rooms are quiet and comfortable. the breakfast is quite ok.

    Stayed in November 2016

  • Reviewed: 8 December 2016

    5.0
    lie that has a secure car parking spaces.
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    writes that we restrict car storage lot. arrived sites available. The car, we had street. Deceived that the car will be safe.when we arrived there was no room at the hotel where to park the car. The girl did not speak English.

    Stayed in December 2016

  • Reviewed: 6 November 2016

    3.8
    Very Poor accommodation
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wifi was terrible. No hot water early in the morning. Key box for key collection, no staff on duty. This is not a hotel in my opinion, perhaps more like a serviced room. Toilet seat was broken. No extra blanket even though it was below freezing outside.

    Stayed in November 2016

  • Reviewed: 21 September 2016

    7.1
    Good for an overnight stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Some of the lights in the room did not work.

    Nice large room, with comfortable bed. Easy car parking and the wifi worked. Close to the airport and also near to bus stop. I would stay again.The Chinese restaurant opposite the hotel has nice food at cheap prices.

    Stayed in September 2016

  • Reviewed: 30 September 2017

    6.7
    More or less good.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Unfortunately, the receiptionists skill in English was low enough to make the communication hard.

    Comfortable room, nice breakfast, quiet surrounding.

    Stayed in September 2017

  • Reviewed: 5 May 2017

    5.8
    old hotel, needs refurbishment
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    old hotel, needs refurbishment

    Stayed in May 2017

  • Reviewed: 16 April 2017

    7.5
    Internet connection very bad
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet connection very bad

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 September 2015

    6.3
    Nice enough to offer a cup of coffee as the staff were...
    • Leisure trip
    • Solo traveller

    Noisy street, staff had limited knowledge of dining options around the hotel. Staff also spoke broken German and little English.

    Nice enough to offer a cup of coffee as the staff were unable to direct me to a bakery or cafe for breakfast. Breakfast nothing special and overpriced.

  • Reviewed: 24 August 2015

    7.9
    Room was superb.
    • Leisure trip
    • Couple

    Not great if you arrive late, after reception closes (even when they were notified). I had to call someone in Berlin to get a key. They asked me to pay over the phone, but didn't even know the amount. They also did not know what parking was available on site. Other places do late arrival arrangements better.

    Room was superb. Large, clean, modern and comfortable.

  • Reviewed: 11 April 2015

    9.6
    Very kind and attentive staff!
    • Leisure trip
    • Group

    Very kind and attentive staff! The hotel is good. The room was clean and cozy. It`s close to the airport, near a bus stop, several supermarkets, park.

  • Reviewed: 25 May 2016

    9.6
    everything
    • Leisure trip
    • Couple

    -

    everything

  • Reviewed: 1 March 2016

    7.9
    Good for car user (near from Airport, free parking)
    • Leisure trip
    • Couple

    Good for car user (near from Airport, free parking)

  • Reviewed: 29 November 2015

    10
    Had a room with balcony and minibar and it was very clean...
    • Business trip
    • Solo traveller

    nothing really

    Had a room with balcony and minibar and it was very clean and large

  • Reviewed: 13 October 2015

    9.6
    Mini bar was empty
    • Leisure trip
    • Couple

    Mini bar was empty

  • Reviewed: 11 October 2015

    8.8
    Spotlessly clean, quiet and comfortable room with lots of...
    • Business trip
    • Solo traveller

    No restaraunt

    Spotlessly clean, quiet and comfortable room with lots of space

  • Reviewed: 26 September 2015

    10
    The staff was very friendly and professional.
    • Leisure trip
    • Couple

    The staff was very friendly and professional. The room was much larger than expected.

  • Reviewed: 30 August 2015

    9.6
    Inexpensive Price, Parking, Close to both airport and train.
    • Leisure trip
    • Family with older children

    Nothing

    Inexpensive Price, Parking, Close to both airport and train.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 22

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