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Reviews of Excelsior Bochum This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Max-Greve-Strasse 32-34, 44791 Bochum, Germany

#10 of 43 hotels in Bochum

Guests' Choice

Review score

Based on 1215 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9

  • Comfort

    8

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 - 21

  • Reviewed: 13 October 2018

    4.2
    Very disappointed for the 8.
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very disappointed for the 8.5 ratings . There is no lift. So the families with kids its very uncomfortable. Also the break fast was not up to mark. Location also little inside there is no other restaurant nearby apart from the hostel restaurant which only opens after 5pm.

    Stayed in October 2018

  • Reviewed: 31 July 2018

    9.6
    Ideal location for Starlight Express visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location for our visit to Bochum, to see Starlight Express, which was a 15-20 minute stroll away. We also walked into the inner city area in an easy 20-25 minutes. We had a good-sized room, high ceilings, light and airy. Generous size bathroom and great mattress. Included in our room rate was a good choice for continental breakfast, fresh and tinned fruits, yoghurts, cereals, typical German buffet of cheeses and cold meats and wonderful bread rolls; limited choice of eggs, bacon and sausage also available. The on-site Italian Restaurant, Carmelo had just closed for their summer holiday so we couldn't eat here. Highly recommend it.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    7.9
    The hotel was good, very friendly staff.
    • Group
    • Double Room
    • Stayed 2 nights

    Pillows in Germany are way too soft not just our hotel. Besides that nothing bad about this hotel.

    The hotel was good, very friendly staff. awesome Italian restaurant next doors. Can reach metro within 8 minutes.

    Stayed in July 2018

  • Reviewed: 12 May 2018

    5.8
    Basic, no frills, but fine for a short stay.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of information about late check in. No reception. Had to phone a number on the door, woman only spoke German, luckily managed to get key and find my room. Very weird!

    Stayed in May 2018

  • Reviewed: 3 May 2018

    9.2
    Very good and helful staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Was very surprised there wasnt a kettle and tea facilities in the room.. And an iron and ironing board would have been very helpful but overall a veru good hotel

    Very clean and friendly hotel

    Stayed in May 2018

  • Reviewed: 20 March 2018

    6.7
    Staff was very friendly, the on-site pizzeria had excellent...
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The communication with the hotel via booking.com did not work, if I sent a question regarding check-in/check-out times they did not answer my request. This can potentially be a negative because if you check in after 8pm the reception is closed and the key is left in a safe box at the entrance, and in order to have access one needs to call in advance to get the information. Thankfully I was there early enough, however if one doesn't know this and arrives after 8pm it could be difficult!

    Staff was very friendly, the on-site pizzeria had excellent food. The breakfast selection was also excellent. Rooms spacious, quiet area.

    Stayed in March 2018

  • Reviewed: 15 March 2018

    9.2
    They are not too flexible in preparing invoice according my...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    They are not too flexible in preparing invoice according my employer requirements. I work as an researcher and need to fulfil budget requirements. They can split it for days, but not by the amount(s). But this is a small drawback.

    Stayed in March 2018

  • Reviewed: 26 November 2017

    7.9
    Decent smallish hotel just round the corner from the...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast room is really too small and the lay out of the food and drink was too cramped meaning you had to wait around at times.

    Decent smallish hotel just round the corner from the football ground and a brisk walk from the centre of Bochum and easy access to motorways. Good breakfast!

    Stayed in November 2017

  • Reviewed: 24 January 2017

    9.6
    Very nice place to stay in Bochum!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    WiFi was not working: either the signal was very weak or the WiFi landing page didn't allow to generate a connection.

    It was clean, warm (in January), cozy, comfortable, conveniently located -- just 3-5 minutes from Planetarium and 10-15 min from the very city center. Very good price/quality rate.

    Stayed in January 2017

  • Reviewed: 24 September 2018

    7.5
    The staff were very helpful, rooms clean and comfortable.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    The staff were very helpful, rooms clean and comfortable.

    Stayed in September 2018

  • Reviewed: 3 April 2018

    7.1
    Very good breakfast and friendly staff
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ugly building

    Very good breakfast and friendly staff

    Stayed in April 2018

  • Reviewed: 16 March 2017

    9.2
    friendly and helpful staff, good breakfast, nice restaurant,...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    friendly and helpful staff, good breakfast, nice restaurant, close to the city center

    Stayed in March 2017

  • Reviewed: 4 March 2017

    10
    Enjoyable stay.....would stay there again
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    All good..italian resturant very good aswell..can not fault anything

    Stayed in February 2017

  • Reviewed: 23 February 2017

    7.9
    Clean, spacious, functional rooms.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Quite a walk from Hbf.

    Clean, spacious, functional rooms.

    Stayed in February 2017

  • Reviewed: 11 February 2017

    8.8
    Perfect
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Wifi was not good

    Room comfort, cleaning and smiling staff

    Stayed in February 2017

  • Reviewed: 8 December 2016

    10
    The breakfast was really awesome
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was really awesome

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 March 2016

    7.1
    The breakfast was good, the staff very friendly and helpful,...
    • Business trip
    • Solo traveller

    The room was cold when I arrived, in the bath room was only a heat lamp and a air heater, which was not so comforable in the morning.

    The breakfast was good, the staff very friendly and helpful, the Location was in General ok because near to most of interesting places in Bochum, the enviroment around the Hotel was really quiet.

  • Reviewed: 1 February 2016

    8.8
    Staff was helpful, breakfast is fair.
    • Business trip
    • Couple

    Too less ligthing in room. Should be put more lamps to maintain normal light.

    Staff was helpful, breakfast is fair. Room is really specious. Italian restaurant located in hotel, very delicious and famous restaurant in Bochum and prices are really reasonable and normal. Location is great, 10 minutes to citycenter. Hotel also provides free parking lot for about 25 cars

  • Reviewed: 21 April 2015

    9.6
    spacious room, the hotel is in a nice area, not to far from...
    • Leisure trip
    • Solo traveller

    If I must name someting it would be the lack sockets, only 1 I could find.

    spacious room, the hotel is in a nice area, not to far from the city center. Lots of activities near by

  • Reviewed: 24 March 2015

    8.8
    Room cleanliness, location for our purpose of visit...
    • Leisure trip
    • Couple

    Early closing of restaurant in afternoon although we were provided with a snack

    Room cleanliness, location for our purpose of visit (Planetarium) Helpfulness of staff who were very accommodating of my lack of German language

  • Reviewed: 1 October 2015

    8.8
    The breakfast was amazing!
    • Leisure trip
    • Couple

    The breakfast was amazing!

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 21

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