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Reviews of Holiday Inn Express Dortmund 3 stars

Moskauer Strasse 1, 44269 Dortmund, Germany

#23 of 49 hotels in Dortmund

Guests' Choice

Review score

Based on 1072 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.7

  • Location

    7.8

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 - 75

  • Reviewed: 4 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The electronic door locking system for rooms is not upto date. Does not read the key/electronic cards properly. The staff at desk sent us 3 times with a new key/card and said it should work now. Unfortunately, the person at desk had to come with us to the room and unlock the door with the master key on the fourth time.

    Stayed in June 2018

  • Reviewed: 26 April 2018

    • Leisure trip
    • Group
    • Standard Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Got a bit worried when the desk staff couldn’t find my reservation. But all was well in the end.

    The room was good bed comfortable. Breakfast was good but wish there was an English breakfast to choose from.

    Stayed in April 2018

  • Reviewed: 7 February 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Great parking and the breakfast was hot and fresh.

    You have to go and see for yourself but the place is the cleanest, I have ever stay in and I have stayed in 5star hotels.

    Stayed in February 2018

  • Reviewed: 22 January 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I didn't like the fact that the initial offer on Booking.com said there's parking and breakfast included while it turned out that wasn't the case. I don't blame the hotel but rather booking.com

    Stayed in January 2018

  • Reviewed: 26 November 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Nothing.

    We booked this as there was nothing left in central Dortmund at a reasonable price. The hotel is a little way out (10 stops on the S Bahn from Dortmund Hbf) but it only takes 15-20 minutes to get there, then it's a 5 minute walk from the station. Once there the hotel was clean, comfortable and the staff were very helpful. They kept the bar open a bit later for us (important when your team has just beaten Borussia Dortmund away) and printed our boading passes out for the flight home. Breakfast was included and there was plenty of choice, there are also vending machines in reception selling a variety of snacks plus local takeaway menus available if you want to get food delivered.

    Stayed in November 2017

  • Reviewed: 25 November 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 4 nights

    On our second day they ran out of fruit and the better fruit juice. Cereal was rather limited and only Museli that was healthy

    The variety was good and plenty of most things. Coffee and tea was excellent

    Stayed in November 2017

  • Reviewed: 14 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Monday Morning Meetings.

    If you wonder how the 5 starts of Germany can be much better than 5 stars in France, wonder no more. Go to any Holiday Inn Express in Dortmund and see how an affordable hotel does not stink, does not grow mold, the personnel is always amiable, and everything in the room is cozy and it works.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    This hotel was brilliant! Sadly due to delays we couldn’t make it and without us even requesting it they decided to refund because of the circumstances. I have never had a group of people more helpful in such a bad situation! Thank you so much.

    Stayed in October 2017

  • Reviewed: 31 August 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    They do not have a restaurant so the breakfast was not too varied. Also, you can't have lunch/dinner at the hotel but there is an Italian restaurant just across the street from the hotel.

    The room was clean. Free Wi-Fi. Friendly staff.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing to dislike, it is an Express Hotel

    Everything was what we required as this was a stop over in our trip to Salzburg. Staff friendly, facilities are immaculately clean with a comfy bed. Breakfast is continental style with a varied choice. Its the 2nd time we have used this hotel and will use it again

    Stayed in July 2017

  • Reviewed: 25 May 2017

    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Excellent location. Nice, clean, comfortable room. Extremely friendly and helpfull staff. Great services. Will definatelly book again once in Dortmund.

    Stayed in May 2017

  • Reviewed: 20 May 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, whole experience was excellent.

    Friendly staff, spoke excellent English. Well positioned, not far off the main thoroughfare, perfect if just passing through onto other destinations.

    Stayed in May 2017

  • Reviewed: 17 May 2017

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 2 nights

    The breakfast was very poor, there were no warm options, like scrambled eggs or vegetarian options. Quite small variety and also very basic products. The room and especially the bed cover had a few stains :( Most of the staff was ok, but Mr. Ferhat was incredibly arrogant with multiple guests and also myself, he is impatient, scornful and not helpful at all.

    The hotel is located outside of the city, which is great if you don't have anything to do there, it is quite and you can avoid traffic jams. the rooms are nicely decorated, well shaped and practically furnished. You have a little park/ forest area where you can go for a walk or run nearby.

    Stayed in May 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    8€ To park, but you can park for free right beside he hotel; doesn't make sense. Breakfast was just ok... booked double bed with sofa room, got a small bed no sofa (single room), they said fine print of terms allowed them to change the room to a smaller one. Horrible. AC didn't work- room was hot- they gave us a key to open the window. Booked there bc they had "ac" would have stayed at german brand if I wanted to open the window. Won't return here- and do not recommend it to anyone.

    Stayed in May 2017

  • Reviewed: 9 May 2017

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that I was charged extra 3.50 euros for breakfast while during booking it states with breakfast. Extra 5.50 euros for culture and city tax. This is per nightfor .

    Location. Staff.

    Stayed in May 2017

  • Reviewed: 11 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was good but more variety would be nice eg. more fruit or bakery products

    Great location, just 2 minute walk to the train station. Staff was very kind and helpful.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Booked a double room, was given a twin room. Then they rectified the error. Poor choice of hotel bar and no food served after breakfast apart from vending machine. No bars or facilities next door apart from one restaurant. Had to use public transport to go out for dinner.

    Stayed in March 2017

  • Reviewed: 8 March 2017

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 7 nights

    Breakfast only, no restaurant for evening meal, but there was a very good restaurant VETRO just across the road.

    Good breakfast buffet and the U-Bahn station was close by.

    Stayed in March 2017

  • Reviewed: 18 January 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Nice & easy, very friendly staff, exactly what i wanted and needed after 4 hours of driving with our 2 years old son. The hotels was modern and clean. P.S. I liked the fact there were no drawers, less the chance to leave stuff behind.

    Stayed in January 2017

  • Reviewed: 7 January 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Staff was professional and very customer-orientated. The rooms were extraordinarily comfortable and there was great attention to detail. Communication is tops--lots of signs letting guests know what is available to them. I especially loved having three British TV channels--fantastic! Breakfast was a super value for the money. I can only recommend staying here.

    Stayed in January 2017

  • Reviewed: 27 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Booking.com claimed it was a very family-friendly hotel but did not inform the hotel about our coming with children. (second time that happened!)

    The hotel staff reacted quickly and flexible to provide a room with spacious sleeping space for the children although booking.com had not told them that we are coming with 2 small children. Great service! They also showed us where to park without fee. The natural yoghurt is extra yummie.

    Stayed in December 2016

  • Reviewed: 9 November 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Everything was great. Staff always in a good mood, the room was comfortable and the hotel is very clean. The hotel is very close to the airport, easily accessible. Parking is free. Everywhere in the hotel wi-fi is excellent. Breakfast versatile and very tasty

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 5 nights

    Lamp was no cleaned over the whole week. Water temperature changed all time during shower. Very load party until 4:30am in club on the other side of the road, but only just on one day.

    Good bed and reasonable breakfast. Free parking.

    Stayed in November 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect! We arrived very late and everything was ready for us and our sleeping child:) Very friendly staff and delicious breakfast for a good price.

    Stayed in September 2016

  • Reviewed: 7 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location especially for travellers who want easy access to motorway without having to drive through the city center. Dogs friendly, good walk nearby. Nice breakfast.

    Stayed in August 2016

  • Reviewed: 10 June 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Good choice for business travel. Close to the airport. Facilities are what we expect from Holiday Inn brand. Staff is friendly and competent.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Breakfast id to pure, no any hot dish.

    Stayed in May 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Key card demagnetized once.

    Very good breakfast.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds a little on the small side. The pillows barely pillows and no extra pillows available.

    Modern and spacious with polite staff.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Business trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 1 night

    Too little choices on breakfast

    Staf was very helpfull. Thank you

    Stayed in March 2018

  • Reviewed: 2 April 2018

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    nothing

    comfortable bed clean room and all the hotel through out Multi channel TV with many languages excellent breakfast

    Stayed in March 2018

  • Reviewed: 31 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very friendly and helpful

    Stayed in March 2018

  • Reviewed: 31 March 2018

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Proino

    Thesis

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    busy

    clean

    Stayed in February 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One night booking , would come again it was a good stay .

    Stayed in February 2018

  • Reviewed: 8 January 2018

    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Clean and easy access. Familiar for dogs.

    Stayed in January 2018

  • Reviewed: 5 January 2018

    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Nice place. We stayed in few hotels in Dortmund but so far best one night stay.

    Stayed in January 2018

  • Reviewed: 28 December 2017

    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpfully staff. The guy who gave me the key were very polite and helpful. Well done :)

    Stayed in December 2017

  • Reviewed: 22 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lighting in the room

    Comfortable and good breakfast. Convenient to Autobahn and public transport.

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Smoking room is not available!

    Comfortable

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 2 nights
    • Submitted via mobile

    Easy parking

    Stayed in December 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was only there a short while no adverse comment

    Staff helpfulness Beds comfy rooms clean and warm.

    Stayed in November 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Breakfast

    Stayed in November 2017

  • Reviewed: 21 November 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, rich breakfast, good service

    Stayed in November 2017

  • Reviewed: 19 November 2017

    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night

    missin scrambled egg more room around the breakfast area

    breakfast ok nice room easy acces from autobahn

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Small room, noisy neighboorhood.

    Flakey croissants and good location.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very clean rooms and comfortable beds !! The train station was walking distance which was great for us.

    Stayed in September 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Group
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could offer more hot meals, internet connection unstable at times

    Clean and simple, great for short stays

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 1 night

    parking was unclear of where to exit in first instance.

    Room was suitable for a night stay and choice of multiple pillows.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    no foof inside in the evening, just close, and open just till 10PM

    good location for one night, close to the highway

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    expensive parking, excessive requests to sign documents

    Stayed in September 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    For an overnight stay nothing was lacking

    Clean standard hotel room. Good breakfast.

    Stayed in August 2017

  • Reviewed: 11 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Very small dining area with poor variety of food. not secured balcony and unsafe for children. very narrow double bed.

    locked car park

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Couple
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Cash mashine

    Everything

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 4 nights

    Breakfast and wifi is poor, some shower equipments not working properly.

    Free parking around hotel

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Super comfortable room and great breakfast!

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Paid parking

    Stayed in July 2017

  • Reviewed: 1 June 2017

    • Business trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 3 nights

    double beds tiny but two singles spot on

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Breakfast was average at best, and the layout of tables was cluttered and not easy to get around.

    Bedroom was very comfortable and clean

    Stayed in April 2017

  • Reviewed: 20 March 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    breakfast could be richer

    staff was very friendly and the bed was comfortable

    Stayed in March 2017

  • Reviewed: 9 March 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All is Perfect.

    People at the HolidayInn are good,they help you a lot about everithing you need in Dortmund

    Stayed in March 2017

  • Reviewed: 13 February 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Nothing particularly.

    General comfort of the hotel and helpful and friendly staff. Being close to the metro was great.

    Stayed in February 2017

  • Reviewed: 23 January 2017

    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast a little disapointing

    Position in relation to airport and city

    Stayed in January 2017

  • Reviewed: 7 January 2017

    • Business trip
    • Couple
    • Business Room
    • Stayed 1 night

    No problems at all :)

    Was quiet when we stayed, good clean room, good breakfast. It's not central location, but they don't pretend to be.

    Stayed in December 2016

  • Reviewed: 27 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Breakfast might be better..

    Nice hotel, friendly staff and well connected location!!

    Stayed in December 2016

  • Reviewed: 21 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It's bit far off from the main city.

    The staffs are very courteous. Room was clean and tidy.

    Stayed in November 2016

  • Reviewed: 18 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Very good service and hassle free

    Stayed in December 2016

  • Reviewed: 21 November 2016

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 1 night

    not clean as it could be

    one door for WC and toilet - genius!

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Expensive for the quality

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Solo traveller
    • Business Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing of interest in the neighbourhood (unless you like cemeteries). Basic breakfast.

    Easy to reach. Friendly staff. Very clean.

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa
    • Stayed 1 night

    very helpful staff

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Double bed more like single bed, the breakfast ain't bad but which hotel doesn't offer omlet or English breakfast?

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Price

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing

    Good facility in a good quiet location. AC in the rooms Friendly staff

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a bit small

    Hotel was clean and looked like it was newly renovated.

    Stayed in July 2016

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