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Liebigstraße 15-19, 40721 Hilden, Germany

#10 of 13 hotels in Hilden

Guests' Choice

Review score

Based on 597 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    5.8

  • Location

    6.3

  • Facilities

    5.8

  • Staff

    7

  • Value for money

    6.5

  • Free WiFi

    7.2

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Showing 1 - 46

  • Reviewed: 9 March 2018

    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    the receptionist on sunday when i arrived ,he was not fredly at all, i asked him if the restaurants in the city are open on sunday and his answer was. I dont know. nothing else.

    Stayed in March 2018

  • Reviewed: 13 December 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    The hotel was undergoing re-decoration, including the room which was allocated to one of our guests. They had just finished painting the room as the guest was checking in. This is not ideal as everyone knows inhaling paint fumes can lead to illness and migraines. Then the key did not work, causing more disruption for my colleague. Our guest was moved to another room which was also dissatisfactory. The staff were rude and unfriendly. I booked the accommodation via Booking.com. I then received an email to ask if I wanted to add breakfast, which I did and which I received confirmation that this had been added. The staff at the hotel did not agree that we had paid already, so we were charged twice.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    Hotel undergoing renovation. I was not told prior. Sweeping and hammering in hallway until 1930. Exposed wires in wall for bedside light switch. Exposed wires in wall for TV aerial. Exposed wires above shelving unit. Exposed wires above TV. No wardrobe to hang clothes, only really large shelving unit unsuitable for hangers. TV not tuned in. When tuned in myself I did not have access to satellite channels.

    Bed was good. Shower was good.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights

    Hotel badly needs an refurbishment. Price 200euro per night(during the Medica) Hair on the stained linen which can imply the linen was not changed (was then changed immediately by the friendly staff). Breakfast was Ok. Hotel is located in an industrial zone.

    Staff was friendly

    Stayed in November 2017

  • Reviewed: 6 October 2017

    • Business trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Internet doesn't work at all! Can't understand how it's possible in our days... especially in Germany.

    Staff. Cleanliness. Comfort bad and all things in the room.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Located on a commercial estate, not where you would expect to find a hotel at all. Extremely poorly presented from outside - I thought the building was abandoned and nearly drove past. Receptionist pleasant and helpful but nobody staffing the bar. I thought it was good value till I got charged an extre €9.50 for breakfast. I really wouldn't recommend this place to anyone under any circumstances, there has to be better places in the area.

    Mostly clean, modern and well presented inside

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is situated in the industrial part of the city, thus there is always noise from the road. Also, wifi didn't work and check-in is really only possible as from 16h00 (should you want to check-in earlier you have to pay extra).

    Stayed in July 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Breakfast was bad and not enough, the neighbourhood is noisy due to a TNT depo next to the hotel. There is no air conditioning, no fridge in the room. All in all very bad value for money.

    Bed, wifi

    Stayed in May 2017

  • Reviewed: 29 April 2017

    • Business trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel took the mony twice, one time for the credit card i put on the reservation, and directly from the client at the property! And they even didn't know how to check the payment

    Stayed in April 2017

  • Reviewed: 14 April 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    EVERYTHING --- OLD ROOM, A LOT OF DUST, NO CURTAINS IN BATHROOM , OLD TV ( NOT WORKING ) CRAZY PRICE (€ 170!! ONLY BECAUSE IT WAS EXHIBITION PERIOD AND THEY KNOW THAT PEOPLE NEED TO SLEEP SOMEWHERE)

    NOTHING

    Stayed in March 2017

  • Reviewed: 20 March 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room and especially the bathroom was not clean enough, the bathroom looked dirty. The pillow was so flat, almost non-existent. There were no extra pillows in the room. We asked for more pillows at the reception, they told us that they will bring some to us, but nothing happened, they simply ignored our request. There is no minibar or mini-fridge in the room. There is no telephone in the room. The furniture is old and very used, the carpet looked dirty. Compared to other hotels in the city this one is very expensive and poor quality. The room was noisy, the walls are so thin like paper. I don't suggest to anyone to book a room here. You will regret it!

    Stayed in March 2017

  • Reviewed: 24 October 2016

    • Business trip
    • Solo traveller
    • Business Twin Room
    • Stayed 1 night

    Room was not so clean. A lot of dust and other stuff behind the bed. Empty beer botles on window shelf! Althought it would be different if they were full:)

    Good breakfast.

    Stayed in October 2016

  • Reviewed: 22 October 2016

    • Business trip
    • Couple
    • Business Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Two single beds jammed together was incredibly uncomfortable. Two single doonas. No mini bar, just an empty cupboard where it should have been. Uncomfortable bed mattress. No top sheet or mattress protector. Pillows had no filling. Breakfast was leftover food. No toaster. Coffee was cold. Spiders in corner of room. Mouldy walls. Shower leaked. TV from the 80s. Smoke alarm needed new battery and kept beeping. Heating stopped working. WORST HOTEL EVER!

    Zero

    Stayed in October 2016

  • Reviewed: 24 September 2016

    • Business trip
    • Group
    • Business Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We have booked 3 single rooms, but when we arrived the receptionist told us there were only 1 single room and 1 double room!! And at the check out we paid the same for 3 single rooms!!!

    Good breackfast, quite silence

    Stayed in September 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    The hotel calls themselves 'Nichtraucher', but there were ashtrays and a pervasive smell of tobacco smoke everywhere. That was worse than most other hotels that don't even highlight their supposed non-smoking status. It was a definite aspect that made our stay less pleasant.

    We had a good-sized room, with all the required facilities. Nothing flash, but good for what we wanted. Good value for money.

    Stayed in July 2016

  • Reviewed: 13 May 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Its near to my work location and that makes me happy to reach by food in just 15 mins

    Stayed in May 2018

  • Reviewed: 21 April 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 6 nights
    • Submitted via mobile

    Room was not good

    There was No AC in the room. We feel like paid apartment.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillow was way to soft

    Easy access. Fine room and bathroom.

    Stayed in April 2018

  • Reviewed: 8 March 2018

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check out

    Check in

    Stayed in March 2018

  • Reviewed: 2 February 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location plus non friendly staff

    Bad location, don't care for customers

    Stayed in January 2018

  • Reviewed: 12 October 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was average. Only bread was on top level.

    Tidy rooms, personel on great level. Great price.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Business trip
    • Couple
    • Business Single Room
    • Stayed 1 night

    bugs in the bathrom

    Stayed in October 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Close to DB station as well as the bus station plus very peaceful Neighbour hood

    Stayed in September 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air-conditioning is a bit hot!Quite noisy

    Stayed in May 2017

  • Reviewed: 11 May 2017

    3.3
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2017

  • Reviewed: 10 May 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reservation for two nights but appears that they guaranteed only one and had to looking another hotel for the second night

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Receptionist not able to communicate in english

    It is very clean and good welcome

    Stayed in April 2017

  • Reviewed: 8 April 2017

    • Business trip
    • Family with young children
    • Business Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Over charged

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    key system of rooms. beds :(( breakfast , the rooms can be better...

    I cannot like anything ; I can only mention about prices.

    Stayed in March 2017

  • Reviewed: 26 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    easy access from highway parking

    Stayed in March 2017

  • Reviewed: 14 March 2017

    • Leisure trip
    • Group
    • Business Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Personnel Staff There is an american bar But it is close. It is far to city center

    Clean rooms Bed quality

    Stayed in March 2017

  • Reviewed: 21 February 2017

    • Business trip
    • Group
    • Business Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very tired and desperate for a referb,

    Ease of booking in and English speaking

    Stayed in February 2017

  • Reviewed: 21 January 2017

    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise- thin walls but I was tired anyway TV - out of 80's as furniture

    Good question??? Staff was very friendly

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    I came to Düsseldorf to visit Medica 2016. Prices are really too high during exhibition time.

    Stayed in November 2016

  • Reviewed: 24 July 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The Wi-Fi does not work

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 March 2016

    • Business trip
    • Group

    The rooms have been very cheaply refurbished (where the minibar don't work, it is simply removed and not replaced), my shower door which must've broken in the past, was replaced by a shower curtain. Most fittings were cheap plastic, but functional.

    The staff members were absolutely delightful, efficient, friendly and very helpful. My room was very big, with lots of cupboard space and hangers, and the mattress was great. The breakfast was well presented and offered a good variety, but not fresh fruit.

  • Reviewed: 23 February 2016

    • Business trip
    • Solo traveller

    The staff does not listen and does not serve. The room smelled like "old socks". I do not recommend. Or if you want bad service so go.

    Is not great either. I understand why the hotel is a bad score.

  • Reviewed: 2 February 2016

    • Business trip
    • Solo traveller

    No toilet paper on the bathroom, shower with water leak making the whole bathroom wet. The breakfast was not so good. No fruits, not so much variety and bad quality coffee.

    The room was OK, bed clean and enough to have a sleep. Free wifi and parking place.

  • Reviewed: 24 November 2015

    • Business trip
    • Solo traveller

    When we arrived the staff hadn't properly checked our booking, so although we had booked 3 separate rooms for business colleagues, 1 room wasn't available and they were fully booked. They wanted us to drive 13km away to their sister hotel, when really it was their fault. We argued that it was their mistake and so they found us a room, though i'm sure at someone else's expense. We had to pay in full upon reservation, which made it complicated with business clients, as they needed to pay not us, but it was us making the reservation. When I pointed this out and asked for a refund and for our colleagues to pay themselves it seemed like a hassle and is still unresolved. Upon arrival the guy on the desk had no information of restaurants in the local area even though they had no restaurant for evening meals. We found a wonderful restaurant locally ourselves very close to the hotel but they should have known that and helped us when asked. Bad service from staff.

    The location was fine with easy access to Dusseldorf by train or car. The standard was good and good value for money. Breakfast on offer was good

  • Reviewed: 19 November 2015

    • Business trip
    • Solo traveller

    Absence of minibar

    Good location with acceptable prices during the days of the Dusseldorf Messe . Nearby gas station, a mall and around 700 meters db train station. Friendly staff. Quite neiberhood.

  • Reviewed: 2 June 2015

    • Leisure trip
    • Couple

    staff was very unprofessional ("I hate this hotel"), after he realized that my booking is not in the system (although I got the confirmation after booking that I can check in earlier - how I asked in booking-com tool), took a lot of time to get into the room, thin walls/noisy from neighbour room

    close to my friend we visited, clean

  • Reviewed: 7 April 2016

    • Business trip
    • Solo traveller

    Clean, uncomplicated, friendly, value for money, and fruit in reception

  • Reviewed: 27 October 2015

    • Business trip
    • Solo traveller

    Breakfast

  • Reviewed: 30 April 2015

    • Leisure trip
    • Solo traveller

    the staff of the hotel are very cooperative and friendly all the time

  • Reviewed: 14 March 2015

    • Business trip
    • Solo traveller

    fitness area advertised by this hotel is a fake, it is unavailable

  • Reviewed: 23 January 2015

    • Business trip
    • Solo traveller

    recaption closed one hour before 11.00 p.m. telephones no answer pine code is wrong

    nothink

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