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Reviews of Hotel am Schlosspark This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Neuwieder Weg 1, 18273 Güstrow, Germany

#5 of 11 hotels in Güstrow

Guests' Choice

Review score

Based on 613 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.6

  • Location

    9

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 - 19

  • Reviewed: 22 June 2018

    6.7
    Bad start of our holiday
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Lack of attention and very impersonal service! WIFI out of order Attention in the restaurant. Asked twice for a 2nd glas of wine - arrived more than 30 mins later and after 2 reminders! Bottom of glas full of rest products. No regrets or apologies

    Cleanness. Close to schloss

    Stayed in June 2018

  • Reviewed: 22 May 2018

    8.3
    Silent central location with very good breakfast
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    If I should complain about something it should be the noise from the bathroom fan. Not fun if it started in the middle of the night, running for several minutes ...

    Close to old town city center. Breakfast was very good. Staff was nice and helpful. Silent. Beds very good.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    10
    We really enjoyed the location!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    We really enjoyed the location! Mit easy walks to the Altstadt, Bahnhauf, restaurants, especially the Schloss Gustrow. The front desk, catering and housekeeping were charming and accommodating. Thank you for a uber stay.

    Stayed in April 2018

  • Reviewed: 30 September 2016

    10
    Bike friendly (which was a must for us doing the...
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The breakfast could use a bit of reorganization: the small room where the buffet is served is quickly overcrowded and getting food becomes chaotic. Oh, and the GDR furniture is ugly.

    Bike friendly (which was a must for us doing the Copenhagen-Berlin tour by bike) and with a good sauna. Also, the restaurant is one of the best I had in Germany the last years. Staff was also very helpful in drying our laundry.

    Stayed in September 2016

  • Reviewed: 3 September 2017

    8.8
    Nice place very close to the Schloss Güstrow
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    -

    Great location - next to the palace, high ceiling & breakfast

    Stayed in August 2017

  • Reviewed: 24 August 2017

    9.2
    Friendly hotel, excellent breakfast, lovely small town
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful

    Stayed in August 2017

  • Reviewed: 22 August 2017

    10
    Everything good.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything good.

    Stayed in August 2017

  • Reviewed: 29 June 2017

    9.2
    Good and silent location in front of the Castle.
    • Business trip
    • Group
    • Economy Double Room
    • Stayed 2 nights

    Good and silent location in front of the Castle. Breakfast above standard.

    Stayed in June 2017

  • Reviewed: 2 May 2017

    6.7
    Comfort of the bed and pillow was poor.
    • Business trip
    • Solo traveller
    • Economy Double Room
    • Stayed 5 nights

    Comfort of the bed and pillow was poor.

    Stayed in April 2017

  • Reviewed: 18 October 2016

    10
    Perfect stop for bicyclists
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful staff

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 October 2015

    7.9
    Location;
    • Leisure trip
    • Solo traveller

    The lighting in bedroom and bathroom was poorly designed: e.g. no light by door; no light over bathroom mirror

    Location; good service by reception; range of choice at breakfast; 400 metres from town's best restaurant

  • Reviewed: 22 October 2015

    9.2
    This is an unusual property due to it's past purpose but...
    • Leisure trip
    • Couple

    Nothing

    This is an unusual property due to it's past purpose but don't be put off. The bedroom was very good and the breakfast was super. Nice, leafy and quiet location with lovely views and easy access to the old town and the important sites.

  • Reviewed: 12 July 2015

    7.5
    The location was good and the restaurant was pleasant.
    • Leisure trip
    • Couple

    The shower recess was tiny, despite a very large bathroom. We kept knocking the tap while washing and turning the water off! The internet did not connect in our room at all, although we had paid to have internet connection. Even in the reception area, the internet connection was very poor.

    The location was good and the restaurant was pleasant.

  • Reviewed: 29 April 2015

    9.2
    Very good location- near Schloss.
    • Leisure trip
    • Couple

    Free WiFi only in lobby Mediocre restaurant, and good restaurants nearby

    Very good location- near Schloss. Convenient bed, silent. Supporting personnel

  • Reviewed: 8 May 2016

    7.9
    Food poison from breakfast!
    • Leisure trip
    • Couple

    Food poison from breakfast!

  • Reviewed: 27 October 2015

    10
    Everything was great, excellent location, kind staff, and a...
    • Leisure trip
    • Solo traveller

    Everything was great, excellent location, kind staff, and a good breakfast

  • Reviewed: 27 July 2015

    9.2
    Everything was good and nice
    • Business trip
    • Solo traveller

    The Wifi worked when it wanted to and it was very difficult to get it started.

    Everything was good and nice

  • Reviewed: 29 June 2015

    10
    The hotel was well located, the staff were helpful and the...
    • Leisure trip
    • Couple

    The hotel was well located, the staff were helpful and the breakfast extensive.

  • Reviewed: 19 June 2015

    10
    Very pleasant waitress (Fanny) who spoke excellent English...
    • Leisure trip
    • Couple

    Very pleasant waitress (Fanny) who spoke excellent English (not terribly common in this area)

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 19

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