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Reviews of Gästehaus am Schlossberg

Burgstr. 19, Bernkastel, 54470 Bernkastel-Kues, Germany

#5 of 9 B&Bs and Inns in Bernkastel-Kues

Guests' Choice

Review score

Based on 554 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.9

  • Free WiFi

    8

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Showing 1 - 74

  • Reviewed: 22 May 2018

    • Leisure trip
    • Family with young children
    • Special Offer - Comfort Double Room with Half Board
    • Stayed 3 nights

    - The pillows were little uncomfortable but it was not a big issue for us.

    + Location: Perfectly located in a main street which makes to easy to reach all the points of attractions. + Food: We took the half-board option. Although the breakfast was basic, 3 course meal given during the dinner was great. They took care of our diet restrictions very well. + Although our room was located in the 3rd floor, it was not a problem for us since we were used to small steps. Our room in the attic was very spacious and we liked it very much. + Staff were friendly and helpful.

    Stayed in May 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs to 2nd level narrow but ok.

    Positioned right in heart of bernkastel Our room on second level of lovely old building was light and airy. Large main Room with very comfortable bed, table and chairs - vines grew right down hill to our little courtyard. Nice large lounge room and a very large bathroom and big shower area with plenty of shelving. This was a real plus. Breakfast was good with cereals fresh fruit cheese meats and a boiled egg in cute little holder at each setting. The owner was very pleasant and helpful. Dinner at the restaurant was excellent.

    Stayed in April 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The guest house was extremely cute, comfortable and clean. The breakfast was included in the room price and it was generous. A free parking space was also included in the price, which came in handy, since there was not a lot of space to park elsewhere in the city's narrow streets.

    Stayed in February 2018

  • Reviewed: 12 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Noisy guests in hall way and stairwell. Very slow internet.

    Best coffee anywhere in our 3 month trip! The breakfast egg is served in an individual egg warmer which presented a "hot" egg no matter when you arrived for breakfast. It is little things like this which enhance a cycling trip, particularly since the weather has turned unseasonably cool and rainy.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for a visit to Bernkastel Kues. We were made very welcome on arrival, our room was spacious and well appointed. Lovely restaurant and nice to sit and eat at the outdoor tables. Good secure bike storage if you are cycling.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    You need a code to get access to your room key on a Wednesday. I didn't realise this so you need to contact the owner prior to arrival.

    Lovely guest house in a perfect setting. Excellent comfortable room and breakfast was outstanding.

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    it was value for money but car parking was a half mile away and we had to walk up a very steep hill back to the hotel we were not told this when we booked, one can unload luggage outside the hotel but then you have to drive around the town to park on the front of the river not good for us old'ns other wise was very nice

    very clean not the Ritz but we enjoyed the breakfast and the friendly staff

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Wish we could have stayed longer.

    Great place. Quiet part of town, but a few minutes walk to main square. Pics don't do the outside justice, the whole "block" is so cute and historic. Room was spacious and clean with gorgeous bathroom. Wifi worked fairly well. Weaker by the bed, but just had to move to sofa room for stronger signal. Parking is free and fairly close. Drop off your luggage first!, then enjoy the leisurely downhill stroll back to hotel. The staff was very nice. Attached restaurant (Rotisserie Royale): FABULOUS! Great food for dinner and a big list of locally grown wines. The interior of the restaurant is beautiful. Eat dinner here! Breakfast was varied and filling. Loved this town, and regret spending the afternoon in madhouse Cochem (though beautiful, it was, you know... a madhouse) rather than getting here earlier and enjoying the wonderful, not-so-packed town of Bernkastel.

    Stayed in June 2017

  • Reviewed: 2 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car park 300m away from hotel.

    Lovely, clean hotel with great facilities. Friendly helpful staff. Great food and drink. Ideally situated for the town centre and touring the Model region.

    Stayed in May 2017

  • Reviewed: 23 April 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    we were too early arrival but the stuff still let us check-in first. the location is very good the room has 1 bedroom and 1 living with big bathroom, speciall the TV is so big

    Stayed in April 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was okay

    Location (cozy little street), incredibly tasty food in restaurant that is directly next door. Pretty little town with the light Mosel wine!

    Stayed in February 2017

  • Reviewed: 5 December 2016

    • Leisure trip
    • Family with young children
    • Special Offer - Comfort Double Room with Half Board
    • Stayed 2 nights
    • Submitted via mobile

    Great location, spacious room and bathroom along with sitting room, dinner and breakfast included. Asked last minute for 2 others to be added to our room and this was no problem.

    Stayed in December 2016

  • Reviewed: 29 August 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights

    Everything was great.

    The breakfast was very good, great way to start the day. Everyone was very friendly and helpful. The parking area was a real help.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    No bath, only a shower. Steep staircase to 2nd floor accommodation. Parking was 300 m away .

    The room included a sitting room with TV and a private external seating area as well as the en-suite bathroom. Parking included - a bonus in this quaint, picturesque town,

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Lovely room in the centre of town. Great position and very quiet at night. Good breakfast and great restaurant for evening meal. Friendly staff and free parking. Will definitely return.

    Stayed in July 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nothing. We were even allowed to check out an hour later, when we asked.

    The room was very nice, one part to sit in comfort, the other part with a perfect bed. The bathroom was clean and had a good shower. We had a free parking place, free Wifi and the breakfast buffet was included. Everything you could wish for, was there to eat and made me as a vegan very happy and my husband as a carnivor as well. The chef of the restaurant even cooked one dinner altered to my needs.

    Stayed in June 2016

  • Reviewed: 17 May 2018

    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No problems

    Nice, clean, fair price

    Stayed in May 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed there for too little time :-)

    Very good service, nice rustic accommodation, car park included in the price, exquisite menu at the restaurant

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location , very clean , nice staff .'

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was slow.

    Great location to the Christmas market, right in the heart of beautiful berncastel.

    Stayed in December 2017

  • Reviewed: 13 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location on a lively street yet quiet during the evening.

    Stayed in October 2017

  • Reviewed: 5 October 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Good breakfast range and quality

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed it was creeky

    Stayed in September 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not the best breakfast

    Stayed in August 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    very tight spiral stair case beds very uncomfy due possible because of access to bedrooms

    good car park in town great prices

    Stayed in July 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    In the centre of town very picturesque roads with lovely restaurant and small bars

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    . Everything was just excellent.Very nice hotel. Very good location. Very nice hosts and stuff. Very good breafest.

    Stayed in June 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Good breakfast buffet, friendly staff.

    Stayed in May 2017

  • Reviewed: 5 March 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Free parking is provided but it is a 300 m. walk.

    A spacious and very clean room. Nice staff. Good breakfast.

    Stayed in March 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location friendly amazing little town

    Stayed in December 2016

  • Reviewed: 1 January 2017

    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Average breakfast.

    Location close to center with parking facilities down the street. Spacious rooms.

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Fantastic location, great breakfast and fast wifi in the beautiful city of Bernkastel-Kues.

    Stayed in December 2016

  • Reviewed: 10 December 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit tight for. A full size vehicle

    Clean ,large room , great food

    Stayed in December 2016

  • Reviewed: 6 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Excellent - very central - cosy- very friendly hosts - very good breakfast - very good value for money!

    Stayed in December 2016

  • Reviewed: 10 October 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs !

    Location of apartments,good parking

    Stayed in September 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The breakfast and dinners were very good

    Stayed in September 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, value and dinner.

    Stayed in September 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Just a short walk from the town square. Easy to. Reach all of the sights in town.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    The bathroom was really great!

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    a quiet guest house, centrally located ideal for a stat

    Stayed in July 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to park away from the guesthouse (but quite understandable in the location).

    Central position and enormous room.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 April 2016

    • Leisure trip
    • Couple

    Nothing

    I just love this place, this is the second time I have stayed here and will keep coming back. The location is fabulous in the old cobbled streets of Bernkastel and the guesthouse bedroom was spacious but cosy.

  • Reviewed: 16 April 2016

    • Leisure trip
    • Family with older children

    Nil

    Very near to town center, less than 5 minutes walk. Free parking was available at a short distance walk away from the house. Breakfast was sumptuous with enough variety. We had 2 different rooms, one of which was at the top level (suite?), which was extremely spacious.

  • Reviewed: 15 April 2016

    • Leisure trip
    • Couple

    Although our GPS took us right to the front door, it was still a bit hard to find, the sign with their name is very small. And the parking area for our auto was almost impossible to find. I tried several doors before I found (with some friendly neighbors help) the correct place to park. They give you a map but for a foreign visitor, it left a lot to be desired.

    It was located in an great area for walking the main part of the town. And the included breakfast was GREAT!

  • Reviewed: 7 February 2016

    • Leisure trip
    • Family with young children

    Shower had enough to hot water for a quick shower then went cold.

    Staff amazingly helpful at check in with luggage and setting up a pack and play for us. Spacious for us and 2 small children.

  • Reviewed: 23 December 2015

    • Leisure trip
    • Couple

    A little bit trouble to use parking. A few minutes to walk and we need to use a key to open/close the gate. I don't like a bed linen with a lot of lines. I was not sure it was clean.

    Good fresh breakfast with enough choice with this price. Spacious room. Quiet. Very close to the center.

  • Reviewed: 1 December 2015

    • Leisure trip
    • Couple

    Gastehaus am Schossberg provides basic accommodation in a wonderful location. The room was not luxurious, but everything we needed was there. The staff was very friendly. The food in the restaurant downstairs was superb. We very much enjoyed our stay.

  • Reviewed: 21 October 2015

    • Leisure trip
    • Couple

    Our room, Riesling, was spacious and comfortable. Because there was a heater, it was warm too - which was important while the weather was chilly. Pedestrian zone was quiet by night.

  • Reviewed: 27 September 2015

    • Leisure trip
    • Couple

    Only concern was that we didn't know where the breakfast room was. Wifi only available in breakfast area and street area.

    Rooms were excellent, beautiful modern and clean. Lovely location middle of town, breakfast was a great spread. Good price. Our elderly parents on their last European vacation absolutely fell in love with this place and would have stayed a week!

  • Reviewed: 6 August 2015

    • Leisure trip
    • Couple

    No car parking so had to haul luggage a long distance up steep streets.

    Friendly, welcoming staff. Hotel in a very charming picturesque location. A fantastic breakfast.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Couple

    We had the large double on the top floor. It was actually the size of an apartment, very spacious with skylights and contemporary decor. The best part was the skylight over the bed, which offered views of the vineyard sloping upwards immediately behind the building. Very cool.

  • Reviewed: 7 July 2015

    • Leisure trip
    • Couple

    The beds have seen the best days, the linen and towels should be changed. The room is very simple.

    Bernkastel is a very charming old German town. Worth of visiting.

  • Reviewed: 12 March 2015

    • Leisure trip
    • Couple

    We did not like the fairly big distance from the hotel to the parkingplot.. There's no lift and the stairs are steep and small.

    The room was divided in a sleeping and sitting area. Nice woodwork. Very quiet. Breakfast very OK.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Couple

    The weather

    Friendly,helpful hosts!

  • Reviewed: 12 April 2016

    • Leisure trip
    • Couple

    Spacious clean accommodation, friendly helpful staff. The food in the restaurant was superb.

  • Reviewed: 19 March 2016

    • Leisure trip
    • Couple

    Would have liked tea and coffee facilities.

    Good breakfast, secure parking, friendly staff, basic but somewhat pretty.

  • Reviewed: 6 February 2016

    • Leisure trip
    • Group

    Very comfy. Staff was very nice. Prime location. Parking available at no extra charge.

  • Reviewed: 9 January 2016

    • Leisure trip
    • Couple

    The accommodation was in a great central location in the old part of town with the added bonus of secure parking a short walk from the accommodation.

  • Reviewed: 26 November 2015

    • Leisure trip
    • Family with young children

    roof window a little bit wet in heavy rains.

    room is spacious. really gorgous! And pumpkin soup is unforgettable!

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    Finding the location,parking possible only 400 metres away from accomadation

    Nice breakfast

  • Reviewed: 2 September 2015

    • Leisure trip
    • Family with young children

    wi-fi not very good and difficult to logon too

    very large rooms, right in the middle of town so great location

  • Reviewed: 23 August 2015

    • Leisure trip
    • Couple

    WiFi was not on the top floor. With an extender this should be possible

    Nice location. And good breakfast.

  • Reviewed: 22 August 2015

    • Leisure trip
    • Family with young children

    de ligging was perfekt

  • Reviewed: 13 August 2015

    • Leisure trip
    • Couple

    Great location

  • Reviewed: 6 August 2015

    • Leisure trip
    • Couple

    Excellent location in the old part of town. Great room.

  • Reviewed: 27 July 2015

    • Leisure trip
    • Couple

    All was excellent butvthe wifi was weak

    The hotel was outstanding and the breakfasts were excellent. Location was wonderful.

  • Reviewed: 20 July 2015

    • Leisure trip
    • Couple

    Location, spacious room

  • Reviewed: 19 July 2015

    • Leisure trip
    • Couple

    difficult to find, parking quite far from hotel, stairs to rooms a bit difficult

    Large rooms, in the city centre

  • Reviewed: 12 July 2015

    • Leisure trip
    • Couple

    The Wi-Fi was not good.

    The room was like and apartment,with a big bathroom.

  • Reviewed: 11 July 2015

    • Leisure trip
    • Group

    No parking at hotel

    Great place with super nice staff

  • Reviewed: 1 July 2015

    • Leisure trip
    • Couple

    Parking one's car is not for the faint hearted. Car park is some distance from hotel.

    Nice pleasant accommodation. Good breakfast. Helpful staff.

  • Reviewed: 20 May 2015

    • Leisure trip
    • Couple

    Wi-Fi can operate throughout the building.

    Everything's great.

  • Reviewed: 8 March 2015

    • Leisure trip
    • Couple

    No internet.

  • Reviewed: 6 January 2015

    • Leisure trip
    • Couple

    EVERYTHING! The people were lovely, the room was gorgeous, the breakfast delicious! It was clean, exactly as presented on the Internet.

There are also 13 reviews without text. These impact the overall review score.

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