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Reviews of Hotel Gerbermühle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Gerbermühlstraße 105, 60594 Frankfurt/Main, Germany

#22 of 221 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 342 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 - 49

  • Reviewed: 16 September 2018

    9.2
    Stay outside the hustle and bustle and enjoy Frankfurt from the rivers edge.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to fault.

    Located about 30 mins walk from city centre, this is a lovely walk along the river. The hotel is located right on the river with a beautiful outside bar under the chestnut trees. It was warm when we were there, so a great place to be and chill out. The hotel is very modern and has a nice ambiance. All of the staff were lovely, friendly, attentive. I had a problem with a car rental, all documents were issued in German and the staff assisted me to deal with it. Couldn’t fault this hotel at all.

    Stayed in September 2018

  • Reviewed: 31 May 2018

    8.3
    every thing were very good, just the air conditioner did not work properly so the room was so hot, t
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    air confitioner didnt work properly. the room was so hot.

    the location and architecture of hotel were excellent. it was so clean. the staff was so kind.

    Stayed in May 2018

  • Reviewed: 28 May 2018

    8.3
    Wish we could have stayed there longer.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Couldn't figure out the outlets - not all of them worked, so we couldn't make coffee in the morning, our phones didn't charge, etc. It was also rather warm in the room - the air conditioning was minimal.

    Beautiful place to stay - can't beat the location on the river. The room was beautifully appointed.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    10
    The location in the park next to the river is perfect.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location in the park next to the river is perfect. Super large beds. The rooms are light and the air conditioning can be completely turned off at night, so it is not noisy. The summer garden is fantastic.

    Stayed in May 2018

  • Reviewed: 7 January 2018

    8.8
    Great river and city view
    • Couple
    • Standard Double Room
    • Stayed 1 night

    N/A

    Friendly and competent staff, nice cocktil bar, good local food at the restaurant, very nice view ove the Main river to EZB Tower (from the restaurant)

    Stayed in January 2018

  • Reviewed: 21 November 2017

    9.2
    Great location near the river and great management staff and services .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - All was fine and excellent services .

    The management staff in the Hotel and the great cooperation by Mrs. Anaa , Michel and here team there . Great experience my self and my wife .

    Stayed in November 2017

  • Reviewed: 15 November 2017

    9.2
    First time I've stayed at the Gerbermuhle for a year or...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    First time I've stayed at the Gerbermuhle for a year or so - used to be a regular weekly guest. Few minor / mostly cosmetic updates but very nicely done. Remains one of the most pleasant of Frankfurt hotels. Always a pleasure to stay here.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    8.8
    Comfortable hotel with a nice bar
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast area is not really good to access with a baby stroller unfortunately. Quit soft bed.

    We got the Friedrich room, very spaceous and Therefore perfect with two small kids. Nice bar with a good atmosphere. Baby bed was not in the room but they got one last minute.

    Stayed in November 2017

  • Reviewed: 5 October 2017

    9.6
    Fantastic weekend stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Wifi could have been a bit faster

    The bed was super comfortable and the bathroom had excellent amenities and a lot of room! The staff was also super friendly and helpful!

    Stayed in October 2017

  • Reviewed: 25 September 2016

    4.2
    Cool hotel, ideal location for visit to frankfurt
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a struggle , as we arrived on a Saturday afternoon the restaurant was very popular and busy so we had to park a long distance from the hotel , this was ok as weather was fine, different if it was raining

    Room was very good, breakfast was excellent, location very good , very close to the river Cool decor, modern hotel

    Stayed in September 2016

  • Reviewed: 12 September 2018

    7.9
    Quite place nice near the river all clean air
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite place nice near the river all clean air

    Stayed in September 2018

  • Reviewed: 29 August 2018

    7.9
    Rooms were too small
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Rooms were too small

    Stayed in August 2018

  • Reviewed: 26 July 2018

    10
    Location is perfect, excellent staff, always ready to help,...
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant was a bit expensive

    Location is perfect, excellent staff, always ready to help, very clean hotel. Value for money

    Stayed in July 2018

  • Reviewed: 20 July 2018

    7.5
    comfortable outdoor seating next to the river Main
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    late night noise from the beer garden / outdoor area below the rooms

    comfortable outdoor seating next to the river Main

    Stayed in July 2018

  • Reviewed: 13 July 2018

    9.6
    Fantastic hotel - decor great
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Fantastic hotel - decor great

    Stayed in June 2018

  • Reviewed: 1 May 2018

    9.6
    Great room, great location and great food at restaurant...
    • With a pet
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great room, great location and great food at restaurant outside.

    Stayed in April 2018

  • Reviewed: 26 April 2018

    8.8
    Great and quiet location close to the centre.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    In summertime the parking facilities are too small as there is a public beer garden

    Great and quiet location close to the centre. Very stylish

    Stayed in April 2018

  • Reviewed: 21 April 2018

    8.3
    Super hotel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Nice rooms. Clean. Well organized

    Stayed in April 2018

  • Reviewed: 10 April 2018

    7.5
    i wish your provide split A/C when your Turn to Heater
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the A/C was not cold and room become warm, 2€ per person if it was for leasure not business.

    free Parking, comfort bed, nice shower

    Stayed in April 2018

  • Reviewed: 7 April 2018

    9.2
    Location
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in March 2018

  • Reviewed: 2 April 2018

    9.6
    Fantastic experience made special by great staff
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff, the bar and the food were outstanding

    Stayed in April 2018

  • Reviewed: 27 March 2018

    6.7
    Historic location, quiet, river views, ample parking.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pretty average experience, nothing special, indifferent staff at reception.

    Historic location, quiet, river views, ample parking.

    Stayed in March 2018

  • Reviewed: 22 March 2018

    7.9
    Nice, cosy place on the river bank.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    It was cold in the room and in the whole facility. Internet was weak.

    Restaurant staff was extremely nice and helpful.

    Stayed in March 2018

  • Reviewed: 20 February 2018

    7.9
    Great location and great staff
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Smoking bar

    Excellent food and relaxing environment

    Stayed in January 2018

  • Reviewed: 20 January 2018

    7.9
    Great location, especially in summer
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It has a smoking bar. No smoking in the restaurant though so thats not so bad

    Great location, especially in summer

    Stayed in January 2018

  • Reviewed: 5 January 2018

    10
    Nice rooms
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet was poor. Worst omelett of my life!! Bgm a bit too noisy.

    Nice rooms

    Stayed in January 2018

  • Reviewed: 16 November 2017

    10
    Luxurious romance, rekindled our marriage. And the view was great.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rain

    Walking tour Innerstadt. Heidelberg tour (in the rain!)

    Stayed in November 2017

  • Reviewed: 27 July 2017

    9.2
    Location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location The view Free parking

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.2
    Lovely setting , staff very helpful, restaurant good and...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Buffet breakfast

    Lovely setting , staff very helpful, restaurant good and breakfast a little small but enough,

    Stayed in July 2017

  • Reviewed: 22 June 2017

    7.9
    Great place, especially in the summer time.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    So long as you don't mind flies - they are everywhere! I assume as it's so close to the river

    Great place, especially in the summer time.

    Stayed in June 2017

  • Reviewed: 13 May 2017

    10
    Excellent Hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Possibly the best hotel on the trip! Great views of Main.

    Stayed in April 2017

  • Reviewed: 2 May 2017

    9.6
    Nice room, powerful shower.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Further from the city center than expected

    Nice room, powerful shower. Breakfast was lovely and copious. Staff extremely helpful

    Stayed in April 2017

  • Reviewed: 1 April 2017

    8.8
    I advise every to try the hotel
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast it was small

    The room and the view and the quite hotel

    Stayed in March 2017

  • Reviewed: 20 February 2017

    10
    Very friendly reception, and clear explaination for the...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly reception, and clear explaination for the transportation direction. Very good!

    Stayed in February 2017

  • Reviewed: 19 February 2017

    8.3
    Parking
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking Great restaurant - we arrived late nut they waited for us!

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    8.8
    Bar, restaurant, staff.
    • Business trip
    • Couple

    Two pieces of feedback: I would have preferred a full proper double bed rather than two singles put-together. The 'sitting room' area of the Elizabeth room/suite is very empty - it needs some more character - both decoration & furniture to be more cozy.

    Bar, restaurant, staff.

  • Reviewed: 29 December 2015

    7.9
    The rooms are clean and cosy.
    • Leisure trip
    • Family with young children

    The minute you come into the hotel , there is a strong smell of cigarettes. Apparently it is allowed to smoke in the bar which is in the entrance to the hotel, door all open. I dont understand what kind of management allows this kind of a thing!! I would not recommend to families with children. The Dinner was overpriced!!!. A fish for 24eu , for something i would not call a dinner. Frozen fish, steamed spinach and 2 potatoes. Im sorry but i could do a lot better. It had no taste. My husband food was also a disaster. Service was good. The breakfast was ok. The omelette was soaked in oil. There was no muesli. I will not recommend, neither come back.

    The rooms are clean and cosy.

  • Reviewed: 26 November 2015

    5.0
    Friendly staff and nice breakfast and dinner as long as you...
    • Business trip
    • Solo traveller

    The place wreaked of cigarette and cigar smoke from the bar area, which permeated it's way through the restaurant and hotel rooms. Consequently the place felt dirty and stale. It was like going back in time to the bad old days when smoking was popular. I particularly felt sorry for the hotel staff who have to inhale this poison every day. For goodness sake Hotel Gerbermühle, join the 21st century and ban smoking on the hotel premises. For sure I will never go back.

    Friendly staff and nice breakfast and dinner as long as you can get far enough away from the cigarette and cigar smells.

  • Reviewed: 9 September 2015

    9.2
    Location by the river, nice reception and restaurant staff,...
    • Leisure trip
    • Family with older children

    Location by the river, nice reception and restaurant staff, very clean hotel, very clean room, we had everything we needed in the room, it is very well equipped and it is very well organised, the food is perfect as well, we will come back again

  • Reviewed: 6 September 2015

    8.8
    Staff super friendly & helpful!
    • Leisure trip
    • Couple

    It was raining :(

    Staff super friendly & helpful! Plenty of outdoor smoking spaces as well as indoor smoking lounge...very nice! EXTREMELY CLEAN, kudos to the staff!!!

  • Reviewed: 25 June 2015

    9.6
    Great place to be as the summer hits, dinner outside on the...
    • Business trip
    • Solo traveller

    Great place to be as the summer hits, dinner outside on the restaurant terrace or in the garden by the river, alternatively take something with a beer from the more informal barbecue.

  • Reviewed: 25 June 2015

    9.2
    Have stayed here many, many times .
    • Business trip
    • Solo traveller

    ...wifi/broadband connection still struggles to do anything much like anything useful

    Have stayed here many, many times ...outstandingly high and amazingly consistent level of customer service

  • Reviewed: 23 April 2015

    10
    I end up feeling like I shouldn't really review the...
    • Business trip
    • Solo traveller

    Sad to say the wifi is still very slow in some of the rooms.

    I end up feeling like I shouldn't really review the Gerbermuhle anymore ...I stay at this place a lot! However,... one of the toughest tests of a really good hotel is whether they can manage to deliver an impeccably high standard of service consistently, day-in/day-out, week-in/week-out, year after year. These guys can and do ...and it's just a great hotel!

  • Reviewed: 23 April 2015

    10
    You just can't beat the Gerbermuhle's location on...
    • Business trip
    • Solo traveller

    wifi is still erratic/slow in some rooms

    You just can't beat the Gerbermuhle's location on warm/sunny spring evenings like we've had this week ...delightful to see the riverside restaurant and bar open again. Great place, Great service, Great staff!!!

  • Reviewed: 14 March 2015

    9.2
    Everything was perfect, the staff was very polite, helpful...
    • Business trip
    • Solo traveller

    the price of a bottle of water, 8 euro !!! The room rate was expensive for the week of the ISH fair, if the room rate was more reasonable I would invited more colleges which would resulted in revenue for the hotel in food and drink

    Everything was perfect, the staff was very polite, helpful and professional, the room was clean and comfortable, the food in the restaurant was lovely along with the service.

  • Reviewed: 11 January 2016

    10
    It is nearly from airport.
    • Leisure trip
    • Couple

    It is nearly from airport. Clean and friendly employees@@

  • Reviewed: 26 May 2015

    10
    Everything
    • Leisure trip
    • Group

    Everything

  • Reviewed: 19 March 2015

    10
    nice room, perfect terrace, excellent design
    • Business trip
    • Solo traveller

    nothing

    nice room, perfect terrace, excellent design

  • Reviewed: 6 January 2015

    10
    Hotel room is nicely decorated and spacious
    • Leisure trip
    • Couple

    Hotel room is nicely decorated and spacious Very nice breakfast with homemade honey

There are also 25 reviews without text. These impact the overall review score.

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