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Reviews of Akzent Hotel Am Goldenen Strauss This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Struvestr. 1, 02826 Görlitz, Germany

#15 of 23 hotels in Görlitz

Guests' Choice

Review score

Based on 652 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.1

  • Location

    9.2

  • Facilities

    8

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 - 51

  • Reviewed: 18 June 2018

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I can not think of any major improvement

    The hotel is housed in an old, beautifully preserved building, in a great location, with parking nearby. Very recommendable in any case.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Laundry service prices were on the expensive side, so we decided to wait until later in our trip for laundry.

    Great location, nice room and facilities overall.

    Stayed in May 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    pictures on internet site do not reflect reality signs of mould in bathroom tiles cleanliness not up to scratch

    very friendly staff good breakfast served

    Stayed in April 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No complaints from us.

    Tremendous staff. The location is prime - right in the centre and easy to access. Once you figure out where to park (in the city shopping centre), it's a breeze to drive in and out of the city. The breakfast is great. The minibar in the room was fairly priced and offered good local treats.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Room was huge. Breakfast had great variety of options. Hotel is perfectly located near city center, still was very quiet at night. Staff was very helpful and nice. They even provided an electric kettle so we could prepare the kids bottle in the room. Internet worked pretty fast and was easy to configure. Wifi signal was strong in almost all areas.

    Stayed in February 2018

  • Reviewed: 30 January 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Hotel currently has reconstructions, which is why the room I got was very small. If I would stay only 2 nights it would be OK, but for 4 nights it was way too small. There was no other options as to watch TV... Positive: it is very quiet hotel. After reconstructions are done, will come back for sure.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    the hotel is switching off completely the heating in rooms from midnight till 6am (even in winter!!!), which is very inconvenient - you are warned about it at the reception in advance, but it might be a deal-breaker for someone with fragile health also there is a church in close vicinity with loud hourly bells ringing...

    really good breakfast buffet, good bed / sleep, great location

    Stayed in December 2017

  • Reviewed: 2 January 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is very clean. The staff is very helpful. The internet in the hotel is very good and free. Breakfast is very rich. The service is also very good. Very recommend this hotel. I will come back this hotel again!

    Stayed in January 2018

  • Reviewed: 9 December 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Wenn man etwas sucht, was nicht so optimal ist, dann ist es sehr subjektiv. Ich bevorzuge auch in Einzelzimmern Betten die größer als 1,40m sind. Auch empfinde ich, dass das WLAN vor 1-2 Jahren wesentlich besser war. Streaming war nur eingeschränkt möglich. Er hat mir zwar nicht gefehlt, aber ein Wasserkocher wäre ganz nett.

    Alles in allem ein sehr angenehmer Aufenthalt. Hotel ist für mich ideal gelegen. Zimmer ist klassisch und stilvoll eingerichtet. Zimmer ordentlich ausgestattet und vor allem eine Minibar vorhanden. Bad geräumig. Fahrstuhl vorhanden.

    Stayed in November 2017

  • Reviewed: 4 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No issues

    We really like this hotel. Rooms are clean and stylish. Nice location. Mini bar. Hotel has a lift. Grocery shopping just across the street. Breakfast is wonderful! Restaurants nearby. Parking is in a public ramp about 3 minutes away by foot. Driving there may be a little more difficult though. Great value.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    After 9am some noise started outside due to a street renovation.

    Beautiful Art Nouveau building, very central, big and comfortable rooms, bathroom, extra bed for child, huge and delicious breakfast, kind staff even though we arrived late.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No criticisms at all. Recommended.

    Hotel is excellent value for money with good city location. Room was small but very adequate for one person. Comfortable bed with clean bathroom. Breakfast covered all the bases and staff were helpful and friendly.

    Stayed in August 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    the bed itself was not very comfortable - very soft mattress

    very nice building and comfortable rooms, great location in the city centre, friendly staff.

    Stayed in January 2017

  • Reviewed: 26 December 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was charged extra and lots of products run out by 9.30 whereas it lasted officially till 10. Cut fruits were deep frozen and not enjoyable unfortunately.

    Stayed in December 2016

  • Reviewed: 18 September 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Single room was small, and only had a view of the fire escape, which was illuminated all night. Bathroom extractor fan very loud.

    Very good value. Excellent breakfast buffet included in price. Friendly and helpful staff.

    Stayed in September 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You can smell the age of the hotel, we were allocated to a room for disabled people, it was very big and nice, but the bathroom is very difficult to use as it was designed for a different type of function. The hotel should inform us first. The receptionist is a bit serious and do not speak English, we find its a it difficult to communicate.

    Good location, close to the train station

    Stayed in July 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower curtain was dark which made taking a shower quite gloomy. Breakfast was OK but it think quite expensive. Unless you are very hungry, you'd probably be cheaper going to one of the local cafés or bakeries instead.

    Bed was extremely comfortable. Location was pretty good. Close to a tram stop and only 5 minutes walk from the centre of the old town.

    Stayed in July 2016

  • Reviewed: 9 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The wifi was a bit of a problem, it came and went a lot. Was a bit frustrating.

    The room was lovely and clean. The hotel is in a great location! It was a good price. The breakfast was nice and the service at breakfast was excellent. The staff were helpful and I felt well looked after.

    Stayed in July 2016

  • Reviewed: 6 April 2018

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy caused by migrants around the nearby 'Marienplatz'. poor wlan connection.

    very central

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, comfortable bed, friendly staff

    Stayed in April 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very nice and we will definitely stay again.

    Stayed in January 2018

  • Reviewed: 28 December 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Everything was fine.

    Quiet room.

    Stayed in December 2017

  • Reviewed: 24 December 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    A bit tricky to open the bedroom door.

    Nice, helpful staff.

    Stayed in November 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    So far away from any nightlife and the cool areas of town

    I felt like a princess. Treated to peace and quiet and comfort

    Stayed in September 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent. Bed was comfortable. Room needs some refreshening but everything was clean and pleasant. Location excellent.

    Stayed in August 2017

  • Reviewed: 16 July 2017

    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not to much light in the room.

    Perfect breakfast with the view on the old town. Farmers market early in the morning (on Saturdays for sure).

    Stayed in June 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't connect to the Wi-Fi

    Vera conveniently located, friendly staff and great breakfast

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No a/c, however, with a little huff, a lady did get me a fan; couldnt have made it in june without that at least.

    Friendly staff

    Stayed in June 2017

  • Reviewed: 21 January 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. It was great.

    Location, character, friendliness and restaurant. Breakfast was amazing.

    Stayed in December 2016

  • Reviewed: 9 December 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some persons of the reception and restaurant staff do not speak any other language, accept German.

    Localization is great. Restaurant is perfect.

    Stayed in December 2016

  • Reviewed: 23 November 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Very good located in the centre and very comfortable..

    Stayed in November 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Early morning street cleaning outside.

    tremendous location, generous breakfast including Sekt, nice staff.

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    We had a room and bathroom for disabled person. It was strange. Bathroom with old repairs.

    Very good location.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    slow service in the breakfast room, food was good though.

    Nice location, very clean room, clean bathroom, art noveau style, elevator, comfy beds.

    Stayed in July 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a thing! Shirt stay

    Great location, restaurant was very good! Breakfast as well was great!

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 December 2015

    • Leisure trip
    • Couple

    There was nothing of any significance that we disliked.

    The location was the best for us. It was centrally located so shopping and /or sightseeing was easily achieved. The building itself is an older well-kept structure that has a wonderful historic feel.

  • Reviewed: 28 October 2015

    • Leisure trip
    • Couple

    Parking in garage nearby, but discount requires you need card from reception, so little inconvenient.

    Good, old style hotel in town centre. Confortable.

  • Reviewed: 1 September 2015

    • Leisure trip
    • Group

    It was Avery hot weekend and there was only an air conditioning fan and we didn't have free wifi.

    Staff was very helpful and welcoming. The location was excellent and was easy to find from the train station.

  • Reviewed: 15 February 2015

    • Business trip
    • Solo traveller

    Location was excellent, The hotel looks on to Untermarkt square and is directly across the road from the Görlitzer Warenhaus. The former department store, which had an internal makeover for internal hotel scenes in the Grand Budapest Hotel, is a sight in itself. The Görlitzer Warenhaus is being converted right now into an upmarket department store, so the hotel may well be situated in the best spot in Gorlitz once it is finished! Explore local tourist attractions from tram (Within 1 Minutes walk) or just browse through the shops that surround the hotel. The staff were friendly and helpful, rooms clean and comfortable and free WIFI made for an easy time.

  • Reviewed: 28 April 2016

    • Leisure trip
    • Solo traveller

    Breakfast a bit lonely and only average

    Location, location, location

  • Reviewed: 24 March 2016

    • Leisure trip
    • Couple

    Wifi problematic. Worked with laptop, not with tablet or phone.

    Nice large room.

  • Reviewed: 31 January 2016

    • Business trip
    • Solo traveller

    Breakfast 10 €. Super single room quite small

    good location, nice building in good condition. staff is friendly

  • Reviewed: 8 January 2016

    • Leisure trip
    • Couple

    Central location but quiet too.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    Great location, very clean and nice hotel. Very good breakfast.

  • Reviewed: 26 October 2015

    • Business trip
    • Solo traveller

    the waitress!

  • Reviewed: 30 August 2015

    • Leisure trip
    • Couple

    The staff are very kind and helpful. Location is perfect, right next to the old city.

  • Reviewed: 23 August 2015

    • Leisure trip
    • Couple

    The pilow :-D

    Great Hotel with helpfull staf.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Couple

    Missed 1 day due to airline cancellation, but was not given any compensation.

    location & staff help

  • Reviewed: 20 June 2015

    • Leisure trip
    • Group

    Location, secure parking, Staff, food.

  • Reviewed: 10 June 2015

    • Leisure trip
    • Couple

    Could not get WiFi from our room on the top floor. Staff spoke little English (to be fair, I speak little German!)

    Friendly staff and other guests.

  • Reviewed: 30 March 2015

    • Leisure trip
    • Solo traveller

    Enjoyed stay - would stay again. Good breakfast

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 51

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