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Reviews of HK - Hotel Düsseldorf City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Varnhagenstr. 37, Bilk, 40225 Düsseldorf, Germany

#162 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 470 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    7

  • Staff

    8

  • Value for money

    7.3

  • Free WiFi

    7.8

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Showing 1 - 51

  • Reviewed: 15 June 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No air condition, in June it is so hot in Düsseldorf, I had to keep the windows open during night to be able to sleep House keeping just kept opening the door without knocking, they even broke attached door chain, I guess they open the doors like swat teams :))

    Very comfortable and clean place Super friendly staff Free open car park and another underground Lot of restaurants and cafes and markets around Easy connection to hbf and airport and s-bahn

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 3 nights
    • Submitted via mobile

    On my second day for many hours in the morning I heard building works taking place in the hotel and it was really annoying. On my last night I also heard lots of noise outside my room really late at night. It could have been from other guests.

    Good location and there is a vending machine on the second floor.

    Stayed in May 2018

  • Reviewed: 23 March 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Poor Wi Fi with very unreliable internet connectivity

    Friendly staff, comfortable room, clean bedding and clean bathroom. Simple but ample breakfast and a functional bar.

    Stayed in March 2018

  • Reviewed: 4 February 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The room was clean, spacious and with lots of light. Bathroom was very nice and clean as well. Breakfast was really good although it isn't included in the price of the room so you have to buy it. Close by there is Rewe grocery store which is big and offering lots of choices for food. The train station is not that far away - it is 15 minutes maybe walking distance.

    Stayed in January 2018

  • Reviewed: 20 October 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    There wasn't anything in the bathroom except towels and liquid soap. For 4* hotel you hope to find shampoo, body lotion, shower cap and other things like this.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 6 nights

    A strong smell of cigarette smoke permeated the room late in the evenings, possibly from another guest not following the non-smoking policy. However once I mentioned this to the staff, along with my room number, the problem did not recur.

    Stayed in September 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    This property doesn't deserve to be a 4 stars hotel, at best a 3 stars. 4 stars hotel without having the possibility to have dinner in the evening is strange to me. The price was totally exaggerated even during the fair in Dusseldorf, certainly not worth the extra money. Unfriendly staff in the morning of the check-out, you really get the impression I annoyed him asking to put the company address on the invoice. Breakfast waiter should remember she works in an hotel, not in a military cantine. Saying "Good Morning, hello, would you like some coffee or tea this morning ? with a smile wouldn't arm instead of putting the coffee pot rudely on the table.

    Hotel located in a quiet suburb of Dusseldorf, easy to reach by car or public transport Free parking

    Stayed in March 2017

  • Reviewed: 22 March 2017

    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    possibly it could be 4 stars hotel, but 20 years ago... real quality of hotel facilities are depreciated morally and physically. Price per night EUR300 - real fraud!!!!

    Stayed in March 2017

  • Reviewed: 26 February 2017

    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Breakfast could be better for the value we paid. 13 € per person.

    Nice and quiet location. Parking garage is small and always full. There is free parking on the street, but sometime is difficult to find place. Near by is tramp station.

    Stayed in February 2017

  • Reviewed: 2 December 2016

    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Poor facilities No fridge No sky tv Room too small Locks on doors not functioning Old small lift Some staff were unfriendly No ability to access computer Wi fi access was poor Expensive stay at s sub standard hotel

    Bed and quiet location

    Stayed in December 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    2 nights stay- Rooms were basics but comfortable - Staff spoke English - Will surely come back - Location was just perfect for me as was visiting in hospital - Great selection for breakfast - God value for money

    Stayed in October 2016

  • Reviewed: 19 October 2016

    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very dusty We found a dried shower gel on the wall and in the bathtub A lot of dirty strings on a wall next to the sink and on wall next to the bathtub The floor was dirty and full of hair we found some hair in bathtub is well Bed was comfortable but we didn't have comfortable stay because generally the room was dirty and bathroom also head of the shower was broken

    Stayed in October 2016

  • Reviewed: 23 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    You need more plug sockets by the bed. The private parking is not great as the grates scrap the front of the car if you have a low bonnet.

    Location is good if you want to go to the university or hospital.

    Stayed in September 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not friendly at all. The elevator was out of service and we are an older couple with back problems so we asked for help with the lauggage and they refused to help us. The internet had very bad connection. the location is difficult. The sauna was also not working

    good breakfast

    Stayed in July 2016

  • Reviewed: 17 March 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    - Old shower, but they are renovating right now.

    - Wifi was working well!

    Stayed in March 2018

  • Reviewed: 10 February 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    breakfast really poor and internet doesn´t work. it´s an hostel not an hotel

    Stayed in February 2018

  • Reviewed: 30 January 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    The place where the staff really taking care about guests.

    Stayed in January 2018

  • Reviewed: 16 October 2017

    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomplicated setting, helpful staff

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    No air conditioning

    I came one hour earlier than check-in time, but was greeted friendly and immediately allowed to get into my room.

    Stayed in August 2017

  • Reviewed: 10 April 2017

    • Business trip
    • Group
    • Comfort Single Room
    • Stayed 3 nights

    room was a bit cold in the beginning of April.

    Stayed in April 2017

  • Reviewed: 26 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Basic hotel, not worth 4 stars

    Good price, good for one night

    Stayed in February 2017

  • Reviewed: 5 March 2017

    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Silent on the place

    Nice place

    Stayed in March 2017

  • Reviewed: 13 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for.money

    Stayed in February 2017

  • Reviewed: 30 January 2017

    • Business trip
    • Group
    • Twin Room
    • Stayed 5 nights

    no wifi

    staff

    Stayed in January 2017

  • Reviewed: 26 January 2017

    • Solo traveller
    • Twin Room
    • Stayed 1 night

    - location. - back to the 70s-80s unmodern. - Very slow internet.

    - The bed was very comfortable.

    Stayed in January 2017

  • Reviewed: 24 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit older than expected. Duplex parking is bad option for cope car or big car.

    Stayed in January 2017

  • Reviewed: 22 December 2016

    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    All Good

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Very cold in the room. I asked twice to fix but useless. No check encloced to the bill.

    Stayed in November 2016

  • Reviewed: 12 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee/tea making in the room no toiletries just soap in a dispenser

    Beds were comfy Egyptian cotton sheets cleanliness

    Stayed in December 2016

  • Reviewed: 1 November 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Great breakfast.

    Stayed in October 2016

  • Reviewed: 29 October 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Poor Wi-Fi connection Old type 4 star hotel. For today, correct evaluation is 2 stars. No restaurant No gim

    Breakfast

    Stayed in October 2016

  • Reviewed: 2 October 2016

    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    accses to internet, very horrible

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Price could be cheaper.

    It was in a silent location. There was no city or traffic noise. Clean and friendly staff.

    Stayed in August 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff. Close to a nice restaurant. Very comfortable.

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    too expensive for what we get.

    nice location for friends, as I just live next door.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    No air conditioning rooms very hot.

    pleasant place to stay

    Stayed in September 2016

  • Reviewed: 4 August 2016

    • Family with older children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea making facilities in rooms

    Friendly and helpful staff. Good price and value. Good location between university and city centre.

    Stayed in August 2016

  • Reviewed: 9 July 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    No fridge, no kettle, no safe, no bar

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    basic but honest stayed 4 nights while on work. Staff could not be more helpful.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 April 2016

    • Business trip
    • Solo traveller

    Was located away from the places I had to visit. Commuting took longer time

    It was a comfortable room with all the warmth needed for a cold spring season day time

  • Reviewed: 1 November 2015

    • Leisure trip
    • Group

    the room was small and we had problem with hot water in the shower. not good value for money but we had special offer so it was ok

    friendy staff, quiet location, comfortable bed and good connection to the centre by tram. free car park

  • Reviewed: 12 April 2015

    • Business trip
    • Solo traveller

    No tea/coffee in the room

    Clean rooms, personnel, price, good breakfast When arrived the light was not working in the bathroom, I was immediately given next door room.

  • Reviewed: 12 May 2016

    • Business trip
    • Solo traveller

    Could have been a bit tidier

    Execellent staff

  • Reviewed: 11 February 2016

    • Business trip
    • Solo traveller

    Exceptionally friendly and helpful staff. Nicely updated accommodations.

  • Reviewed: 9 February 2016

    • Business trip
    • Solo traveller

    The room was cold, when I arrived. It was in february.

  • Reviewed: 2 February 2016

    • Leisure trip
    • Group

    Good, clean hotel with friendly staff

  • Reviewed: 31 January 2016

    • Leisure trip
    • Couple

    Wifi was very bad

    Fast check-in, free parking, good connections with the train and a lot of stores around the hotel

  • Reviewed: 10 December 2015

    • Business trip
    • Solo traveller

    Wifi is not very accessible in the room

    Location close to university clinic

  • Reviewed: 7 September 2015

    • Business trip
    • Solo traveller

    The Wifi was in my room very bad.

    Very nice hotel

  • Reviewed: 31 August 2015

    • Business trip
    • Solo traveller

    Hotel has parking and the rooms are simple and functional. Good value for money for a business traveller that needs a quiet night's sleep.

  • Reviewed: 3 January 2015

    • Leisure trip
    • Couple

    Location, Staff

There are also 36 reviews without text. These impact the overall review score.

Showing 1 - 51

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