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Reviews of Hotel Goldenes Fass This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Fassgasse 3, 97896 Freudenberg am Main, Germany

#1 of 1 hotels in Freudenberg am Main

Guests' Choice

Review score

Based on 188 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.1

  • Location

    7.3

  • Facilities

    5.9

  • Staff

    7

  • Value for money

    6.1

  • Free WiFi

    6.7

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Showing 1 - 9

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Classic Double Room with French Balcony
    • Stayed 1 night
    • Submitted via mobile

    Staff or lack of. Female matron at breakfast would make staff at Colditz seem gentle.

    Arrived about 6pm after a gruelling motorbike trip in 30 degree heat. Just wanted to check in and get a hot shower. Place was closed and looked abandoned. Restaurant /bar closed. After trying to communicate via intercom almost gave up as Norman Collier in other end. Eventually saw a small sign(in German) with a phone number. Phoned it and got instructions to get key. Not what was needed at that time.

    Stayed in June 2018

  • Reviewed: 18 July 2016

    • Leisure trip
    • Couple
    • Double Room with River View
    • Stayed 5 nights

    Your website states “the reception is closed on Tuesdays.” We stayed 5 nights – there was no reception on any days and we suspect that there is no reception at any times. Indeed, when we arrived at 4.30pm on Monday, 27 July, the hotel was locked – a blackboard notice gave two alternative telephone numbers to call. We could not get through to either of these numbers and had to wait until 5.30pm, when others guests arrived, who were able to call the numbers. The room keys were left in a container by the door. The blackboard was there on every day that we stayed. The restaurant is separate from the hotel and does not accept credit cards. Your website states “the Goldenes Fass is quietly located beside the River Main.” It is not! Whilst the river view from the room is great, there is a good deal of traffic noise, as vehicles thump across the joins in the road on the bridge and also queue at the traffic lights at 6.15am. The hotel is tired and in comparison with other German hotels that we have stayed in, is over priced. The operators are cutting costs to save money and the service received is not up to standard.

    River location. Spacious room with views across the river.

    Stayed in July 2016

  • Reviewed: 28 October 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    TV didn't work properly, Hotel service not available for 2 days,

    Nicely located

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    WiFi di not work

    Stayed in October 2017

  • Reviewed: 4 September 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Room like sauna, old chips under bed, unable to have windows open , road side bridge 1 meter from window , heavy traffic.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 May 2016

    • Business trip
    • Solo traveller

    more English speaking staff. I only found one person on staff that I could easily talk to.

    room was sufficient and breakfast was good.

  • Reviewed: 24 April 2016

    • Leisure trip
    • Couple

    Difficulty communicating in English.

    Great WiFi. Interesting decor.

  • Reviewed: 23 February 2015

    • Leisure trip
    • Family with older children

    Very noisy, next to the road

    Very clean and spatious

  • Reviewed: 3 February 2015

    • Business trip
    • Solo traveller

    - a little bit noise in the room beside the main street (beareble)

    - medieval experience - special food - nice staff

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 9

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