Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Winterberg Resort This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

In der Renau 1, 59955 Winterberg, Germany

#31 of 51 hotels in Winterberg

Guests' Choice

Review score

Based on 1439 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.3

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 49

  • Reviewed: 30 May 2018

    8.8
    Very good money-quality relation!!!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Nothing in special. Quite good everything.

    Great Hotel with best self service breakfast and great indoor pool. Right room and bathroom. Very good hospitality and easy parking for the car.

    Stayed in May 2018

  • Reviewed: 26 February 2018

    7.5
    Good value for your money!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Even though, the services is really good, the rooms and the hotel are a bit outdated. They could be refreshed to be more up-to-dated and feel more 2018 :-)

    - The Breakfast buffet met our expectations. There were a lot of different choices from eggs to cereals, to fruit to fresh bread. - The slopes are literally accessible at the end of the parking. - The Swimming pool & Sauna's are a very good way to relax after a good day skiing.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    7.1
    Fine
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Expensive for what it is, but that's winterberg!

    Good breakfast selection. Nice to be able to ski back to the hotel at the end of the day (weather permitting)

    Stayed in February 2018

  • Reviewed: 14 February 2018

    8.8
    great stay especially with our dog. going back next year for definate!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    I missed a tea and coffee facilities in the room and the sauna was only switched on from 3pm. not all of the reception staff spoke english or dutch but only gernan.

    the food was good and well priced. staff were very helpful, they were all great with the skiing info.

    Stayed in February 2018

  • Reviewed: 12 February 2018

    3.3
    Not what I expected in comparison with the prize.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold meat at the buffet (from the beginning). Arrogant staff at checking in. Bed sheet were old and worn out. Very noisy at evening (due to after ski).

    Breakfast was very good.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    8.8
    Great location for a ski trip
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    It was next to a skilift, which was ideal. We could rent our skis and ski shoes there, and there was a swimming pool and (small) sauna to relax afterwards. There was a dinner buffet for 19 euro per person with enough choice.

    Stayed in January 2018

  • Reviewed: 21 December 2017

    10
    Super experience
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    dinner buffer was sometimes good sometimes not so good

    very near to the ski slope and lift breakfast buffet very very good nice staff very clean great swimming pool and sauna

    Stayed in December 2017

  • Reviewed: 23 October 2017

    7.1
    We will come back again, but with low expectations for food.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    We were again disappointed with breakfast. Not a good selection of warm food, no sausages for example and everything was cold. We waited for fresh eggs and they were brought in cold. The saunas were switched of at 7pm already.

    The location is very good and the hotel is a nice place to say for a weekend. We like the pool and saunas.

    Stayed in October 2017

  • Reviewed: 6 March 2017

    5.8
    Expected more... price vs value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy, not proper warm shower, not so good coffee (very bitter - wrong mixture of coffee, grinding and temperature), location not good if lift 11 is not working - still need to use car, expected just more luxury for the price.

    Staff and great to purchase tickets at hotel for skiing.

    Stayed in March 2017

  • Reviewed: 23 February 2017

    5.8
    Ugly tiny bedroom and bathroom, Hostal type look and feel of bedrooms
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Staff was rude, supposed to be dealing with international customers but spoke no english. Paid 160eur for a room probably 12m2! outdated bathroom, and tiny beds with a look and feel of a hostal rather than what was advertised as "Hotel of the year" when I booked I decided to pay a little more than the nearby hotels as thought would get a bit more in the room comfort. Terrible, I pointed it out to the staff and told me it is the way it is. Oh there is also no elevator that comes to the third floor, so be ready to bring your bags thru the stairs. I am unsure why the reviews are so good :-( Or maybe I was not lucky with the room?!

    Swimming pool and sauna areas are nice to have right in the hotel. The lounge area is very family friendly with multiple games to play.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    10
    Good hotel, excellent staff, perfect ski location
    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Can't fault the hotel or staff. Ski runs are good for beginners and intermediate skiers. Gets very busy at weekends and the runs can get churned up quickly.

    We've stayed at the Hotel Resort Winterberg for 3 consecutive years and for us it just gets better. The hotel is situated at the end of one of the ski runs which means there's no need for the shuttle bus. The hotel staff are the same every year (great engagement) and are always friendly, helpful, efficient and welcoming. Breakfast and dinner are buffer style with a good choice of well cooked German and Dutch dishes. The bedrooms and bathrooms are clean and well equipped for a ski hotel. The hotel bar is warm and friendly and perfect for a relaxed evening. We look forward to returning next year

    Stayed in February 2017

  • Reviewed: 1 January 2017

    6.7
    Good hotel to go to with children
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room (family room) was not very big and the interior was dated. Especially the bathroom. I guess the hotel was fully booked because it was very busy in the restaurant at the beginning of breakfast and dinner. Also, I noticed lots of dogs in the hotel. I wasn't aware this is a pet friendly hotel. Since I'm not particularly fond of dogs this was kind of an unpleasant surprise.

    The food was excellent. All meals were buffet-style which is good when you've got kids with you. Staff was generally friendly and helpful. Wifi was good so was the tv in our room. The pool was nice but the water was quite cold.

    Stayed in December 2016

  • Reviewed: 30 August 2016

    5.0
    Won't be back
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dinner for very ordinary Rooms were uncomfortable Beds - could not sleep No air or fans avail Broken window hanging by a thread Not good value got money

    Breakfasts were great

    Stayed in August 2016

  • Reviewed: 19 May 2018

    7.5
    Staff Great and good location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet slow and dinner/food not great

    Staff Great and good location

    Stayed in May 2018

  • Reviewed: 11 May 2018

    8.3
    breakfast very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    room very small

    breakfast very good

    Stayed in May 2018

  • Reviewed: 23 April 2018

    9.6
    old but very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    nothing

    They speak dutch and the personals are very vriendly

    Stayed in April 2018

  • Reviewed: 3 April 2018

    10
    Beautiful place, friendly, kindly staff
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic breakfast!

    Stayed in April 2018

  • Reviewed: 25 March 2018

    3.8
    Room was very cold even on highest heating level.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very cold even on highest heating level. Hotel changes bed sheet once every 3 days.

    Stayed in March 2018

  • Reviewed: 11 March 2018

    7.9
    No ice in drinks in bar
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    No ice in drinks in bar

    Stayed in March 2018

  • Reviewed: 8 March 2018

    6.3
    Close to lifts, sauna and breakfast
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Reception is the worst reception i have ever seen. Rude and not helpful.

    Close to lifts, sauna and breakfast

    Stayed in March 2018

  • Reviewed: 7 March 2018

    4.6
    Location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The place is in need of a revamp.

    Location.

    Stayed in March 2018

  • Reviewed: 2 March 2018

    10
    friendly atmosphere.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    friendly atmosphere. Close to ski-rent and ski elevator

    Stayed in March 2018

  • Reviewed: 10 February 2018

    8.8
    Everything you need.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bit far from centre and restaurants.

    Everything you need. Food, pool, nice lobby.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    7.5
    Breakfast, pool, close to the ski lift, ski rental at the...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, pool, close to the ski lift, ski rental at the hotel

    Stayed in January 2018

  • Reviewed: 26 January 2018

    7.1
    Swimming pool water was really cold 😢
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool water was really cold 😢

    Stayed in January 2018

  • Reviewed: 7 January 2018

    5.8
    Close to the skilift
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Close to the skilift

    Stayed in January 2018

  • Reviewed: 26 June 2017

    9.2
    Great stay, hotel appears old but has been subtly modernized
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed mattress too soft.

    Location to bike park. Secures storage room for bikes. Bar area, nice and modern.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    7.5
    Smell of the room
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Smell of the room

    Stayed in June 2017

  • Reviewed: 5 April 2017

    9.6
    Location !
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No shower screen

    Location !

    Stayed in March 2017

  • Reviewed: 7 March 2017

    6.7
    Basic!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Very basic accommodation; not as nice as the pictures! Convenient for skiing if the drag left next to the hotel is open.....

    The staff were helpful

    Stayed in March 2017

  • Reviewed: 10 September 2016

    10
    Biker friendly place, locked out motorbikes up for us over...
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi signal not very good, but worked

    Biker friendly place, locked out motorbikes up for us over night, staff were great, rooms good, food good

    Stayed in September 2016

  • Reviewed: 7 August 2016

    7.1
    alles was goed geregeld
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    onbijt was perfect

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 March 2016

    8.8
    The hotel and staff were very friendly.
    • Leisure trip
    • Family with young children

    nothing

    The hotel and staff were very friendly.... Upon arrival (we were late) all was perfectly arranged and check in very quick. Nice and clean room. Large bath room. Breakfast was very nice and good. We also did dinner at the hotel, buffet style ideal for the kids. There is a small room for the kids to play and the pool was a nice extra. And we have spent 2 cosy late night drinks at the bar. #KEVIN! We had a very nice weekend and will return! Maybe even in summer. Jan & Myrte

  • Reviewed: 25 February 2016

    10
    Ski in/out hotel with an excellent bar, basic but...
    • Leisure trip
    • Family with older children

    could be better food choices for children. Also English speaking TV channels

    Ski in/out hotel with an excellent bar, basic but comfortable rooms and a good buffet style restaurant. Our second visit to this hotel as we were very pleased with the staff (especially the chef who helped my husband find gluten free choices), the comfort and atmosphere of the bar and the ability to ski straight back to the hotel.

  • Reviewed: 28 January 2016

    7.9
    Staff was helpful.
    • Leisure trip
    • Couple

    Beds are a bit worn (soft spots) and the double room are 2 singles next to eachother so no cuddling. Sheets could be a bit larger. If the skilift is closed you have to take the car or bus. Long walk to Winterberg center (40 minutes).

    Staff was helpful. Bathroom is modern and clean. Only 2 minute walk to the skilift. Dinner buffet is wholesome.

  • Reviewed: 25 January 2016

    7.1
    Fine swimmingpool, fine room, fine bathroom, fine breakfirst...
    • Leisure trip
    • Family with older children

    Wifi costs 3 euros and I wouldnt eat dinner here if I were you. Just find a nice restaurant in town.

    Fine swimmingpool, fine room, fine bathroom, fine breakfirst, excellent location.

  • Reviewed: 28 December 2015

    8.8
    Very close to ski areas.
    • Leisure trip
    • Family with older children

    coffee should be included in the evening buffet dinner. Vacuum cleaning by staff while getting ready for breakfast.

    Very close to ski areas. breakfast very extensive. Lounge very large and relaxing. Friendly staff at the bar and reception.

  • Reviewed: 1 September 2015

    4.6
    24€ for the meal and no option for vegetarian, this...
    • Leisure trip
    • Solo traveller

    24€ for the meal and no option for vegetarian, this translates to full price for a few side frozen vegetables.. Location is far from the Winterberg action.

  • Reviewed: 22 February 2015

    10
    All staff were friendly and extremely helpful.
    • Leisure trip
    • Family with older children

    All staff were friendly and extremely helpful. The bar was a perfect place to spend the evening after skiing. Food was well cooked, plentiful and suited all tastes. It was a bonus to be able to ski back to the hotel & with ski hire onsite it made it easy and hassle free. Really couldn't fault it - a great holiday

  • Reviewed: 3 February 2015

    7.1
    Ligging t.
    • Leisure trip
    • Couple

    WiFi alleen tegen betaling Slechte TV kwaliteit Geen mogelijkheid om koffie of thee te maken op de kamer

    Ligging t.o.v. Ski-lokaties Bediening in restaurant

  • Reviewed: 16 April 2016

    8.8
    Decent room, nice and quiet location.
    • Leisure trip
    • Couple

    The diner buffet wasn't very extensive, breakfast was fine though.

    Decent room, nice and quiet location.

  • Reviewed: 29 March 2016

    9.6
    Great breakfast and wellness area, nice staff and amazing...
    • Leisure trip
    • Couple

    Matresses were very soft, small towels in bathroom, robes had to be rented

    Great breakfast and wellness area, nice staff and amazing location

  • Reviewed: 8 March 2016

    9.2
    Service and location
    • Leisure trip
    • Family with young children

    Small beds

    Service and location

  • Reviewed: 4 February 2016

    9.5
    /
    • Leisure trip
    • Family with young children

    /

    /

  • Reviewed: 5 April 2015

    6.7
    THE fireplace
    • Couple

    THE room

    THE fireplace

  • Reviewed: 23 March 2015

    7.1
    nice price and location
    • Leisure trip
    • Family with young children

    nice price and location

  • Reviewed: 12 March 2015

    7.1
    The location and the swimming pool
    • Leisure trip
    • Family with young children

    Payed wi fi

    The location and the swimming pool

  • Reviewed: 24 February 2015

    9.6
    location and bar area great
    • Leisure trip
    • Family with young children

    nothing

    location and bar area great

  • Reviewed: 20 January 2015

    5.8
    not far from the slopes and city center
    • Leisure trip
    • Couple

    Nobody speaks English. Not even at the reception desk (only German or Dutch)

    not far from the slopes and city center

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 49

Guests also reviewed these properties: