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Reviews of H+ Hotel Lübeck This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Bahnhof 12-14, St Lorenz, 23558 Lübeck, Germany

#29 of 46 hotels in Lübeck

Guests' Choice

Review score

Based on 1242 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8

  • Location

    8.6

  • Facilities

    8

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 3 October 2018

    6.3
    The location and layout of the building was very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The bed was high in the middle making it uncomfortable as a couples bed and the pillows had no support whatsoever, flattening to almost nothing and the tv had only two channels in English, both news channels

    The location and layout of the building was very good

    Stayed in October 2018

  • Reviewed: 17 August 2018

    9.6
    Excellent room. Good for visiting old town.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bit off putting when arrive in the car. seems a bit scruffy from the back.

    Convenient for old town. Could park at property and walk. Excellent room. Clean and comfortable. Lovely coffee maker.

    Stayed in August 2018

  • Reviewed: 13 August 2018

    7.5
    Superb location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were not that comfortable. No closed parking lot ( no safe parking for bicycles). They mentioned how hard was for them to let our bicycles in a room inside the hotel.

    Superb location.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    8.3
    Very good location and convenient parking beside the same...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little bit dark in the room, the bed and TV are put in a very strange location in the room and feel not very comfortable

    Very good location and convenient parking beside the same level of the apartment

    Stayed in July 2018

  • Reviewed: 26 July 2018

    9.6
    Great staff, nice interiors, good bed, parking
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower splashes all over the bathroom-floor, so we had to use a towel to dry it (on the top of the bathroom mat), so not ecological friendly there. Otherwise, great hotel!

    Great staff, nice interiors, good bed, parking

    Stayed in July 2018

  • Reviewed: 11 July 2018

    8.8
    The room is very clean, and parking is easy.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The room is very clean, and parking is easy. But my room is just near the road, a little bit noisy, and also the room space is not big enough if considering a 4-star hotel.

    Stayed in July 2018

  • Reviewed: 24 May 2018

    7.1
    Convenient but overpriced
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We checked in around 6pm and since there was only one person at the reception, it took a long time until our turn came. Our room was facing the street in front of the hotel. There is a bar right across the street which was very loud until after midnight on Saturday night so we had to sleep with earplugs. The curtains didn't cover the whole windows, so the sun was shining on our faces very early in the morning. The TV remote control was also very slow which made changing the channel very inconvenient. Maybe we could have asked at the reception to replace them though.

    The hotel room was very clean. The bed was extremely comfortable. The staff were nice and helpful. The location is very convenient since the hotel is right next to the train station. It's a 10-minute walk to the centre.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    8.3
    This hotel is very easy to find, it’s next to the station...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Normally I like harder bed, but this time was a bit too hard for me...

    This hotel is very easy to find, it’s next to the station even though it’s not noisy :-)

    Stayed in May 2018

  • Reviewed: 7 May 2018

    7.9
    Convenient location at a reasonable price
    • Leisure trip
    • Couple
    • Special Offer - 2 Nights Standard Double
    • Stayed 2 nights

    Found the evening dinner menu at the restaurant very restricted so ate elsewhere.

    Perfect location for train travellers located next to HBf. Our room overlooked the rear car park and railway station which was OK. Small room but comfortable bed and good shower. easy walk to city centre. Staff were helpful.

    Stayed in May 2018

  • Reviewed: 25 February 2018

    9.6
    Convenient for short business and city break stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was some noise during the evening what came back after each 20 Minutes then disappeared was difficult to fall asleep

    Good location, next to the railway station, good pillows and bed

    Stayed in February 2018

  • Reviewed: 17 September 2017

    9.2
    Comfortable hotel close to all tourist attractions and transport facilities
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Room fairly small, therefore booked double room for one person Lighting in room not bright enough and cold, recommend warm light lamps

    Location: almost next to the railway station and bus stops Professional and very friendly front desk staff Excellent breakfast, already available at 6 am Bar service in the evening All tourist attractions in walking distance Good and easy wifi connections

    Stayed in September 2017

  • Reviewed: 8 September 2017

    10
    It worths it!!
    • Family with young children
    • Special Offer - 3 Nights Superior Double
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable and clean rooms with nice design. Kind and helpful staff. Great location next to the train and bus station and very close to the centre area. Worths its value.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    8.3
    Would stay again
    • Leisure trip
    • Solo traveller
    • Special Offer - 2 Nights Standard Double
    • Stayed 2 nights

    Well organised room, with air-conditioning. Easy stroll into the old city. Best marzipan cafe (Niederegger). Lift to all floors. Hard surface parking for the motorcycle.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    7.1
    Ok Hotel, not very good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Bathroom with intense sewer smell. Relatively small room and limited facilities. Mediocre value for money.

    Ok rooms, comfortable beds. Very good location directly at train station. Good, however, expensive breakfast buffet.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    5.0
    Super location right next to the train station Luebeck.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The rooms are very small and the price is overrated for what you get. Staff was very nice and very helpful though. clean rooms.

    Super location right next to the train station Luebeck.

    Stayed in August 2017

  • Reviewed: 26 July 2017

    8.3
    Excellent hotel - next time we'll stay longer.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Difficult to park because of roadworks although staff tried to help. Although well appointed, comfortable, clean and welcoming the room and bathroom were quite compact.

    Lovely German bedding. Close to City Centre. Next to station for breakfast. All facilities in the room were good. The one lift worked well. It was quiet.

    Stayed in July 2017

  • Reviewed: 18 July 2017

    7.5
    Overpriced Breakfast Buffet
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet is overpriced (€17/person), and the staff are not so welcoming and helpful. It wasn't easy to access the parking lot due to construction going. the hotel is next to the train station, so station announcements and trains sounds are heard in the room. Lastly, the hotel location is not close from town center and about 20 minutes walking distance.

    Good room condition and very well equipped. Car parking is next to Hotel and for free. The breakfast buffet is good.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    8.3
    Ok Hotel - But i would rate it 3 stars, instead of 4.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The kitchen chef need a few hours with a professionel chef, to learn about cooking bacon and eggs.. First hotel i ever visited without a minibar / refrigerator.

    Clean room

    Stayed in July 2017

  • Reviewed: 11 July 2017

    10
    4* Hotel in Lübeck in a great location.
    • Leisure trip
    • Couple
    • Special Offer - 3 Nights Standard Double
    • Stayed 3 nights

    The breakfast cost 17 euros, which was too expensive for us. However, there were plenty of local places much cheaper. Apart from that, the hotel was great.

    Location was brilliant. Hotel spotless. Beds very comfortable. Shower powerful. Staff lovely, very welcoming and helpful. Would highly recommend this hotel.

    Stayed in July 2017

  • Reviewed: 20 June 2017

    6.7
    Better hotels close by
    • Leisure trip
    • Couple
    • Special Offer - 2 Nights Standard Double
    • Stayed 2 nights

    Service could have been a lot better, we had to pick up an iron and ironing board from the front desk, it was not brought to the room. The room was too small to iron in. Housekeeping only cleaned half the room. They even only made half of the bed. Blackout curtains were not good, it was way to light in the room

    The location was great

    Stayed in June 2017

  • Reviewed: 18 June 2017

    7.1
    Good hotel, good countryside and food and architectural history but very rude people to tourists
    • Couple
    • Special Offer - 2 Nights Standard Double
    • Stayed 2 nights

    German people think we are English or American and are speaking insults to us in german on the streets and we are Australians who think the people were basically good. Someone should let the german people know that their language is close enough to english that we know what they are saying. We dont even know these people and they dont bother to get to know us before they judge us. What kind of people are you? We welcome tourists into Australia especially germans as we are friendly and want to make friends. Have the germans not moved on from the war at least 50 years ago! We will never come back to germany!

    Location best of all

    Stayed in June 2017

  • Reviewed: 19 February 2017

    9.6
    The best for weekend trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As soon as we entered the room, I totally got why many people left reviews like "the room is so small". Yes, the room is small but it was totally ok for me. I didn't bring any big suitcase or sth, so I didn't need huge space. I recommend people to stay here for a short trip.

    The best location if you are a traveler with trains or buses. (Right next to central station and bus terminal ZOB) Quiet atmosphere, Comfy beds and fully equipped shower room. SKY channel for free was awesome (as a big fan of football). The staff who welcomed us for check-in was friendly. Vielen Dank!

    Stayed in February 2017

  • Reviewed: 19 November 2016

    10
    Wonderfull room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike.

    Wonderfull room. Clean and good bed. Breakfast fantastic. Truly right next to the station. Easy walking distance to the city centre.

    Stayed in November 2016

  • Reviewed: 23 October 2016

    10
    Bright comfortable room with good facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Bright comfortable room with good facilities. Good and delicious breakfast selection. Friendly and helpful staff. Right by railway station and just a few minutes walk to city centre.

    Stayed in October 2016

  • Reviewed: 1 October 2018

    9.6
    Convient Hotel near City Center
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Breakfast is not included.

    Great location next to train station. Easy walk to city center. Staff was helpful and pleasant.

    Stayed in September 2018

  • Reviewed: 24 September 2018

    10
    Enjoyable and pleasant. A hotel to return to.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable bed and pillows. Breakfast excellent and tasty. Easy to park in the free parking behind the hotel.

    Stayed in September 2018

  • Reviewed: 17 September 2018

    4.6
    Comfortable room unnecessarily expensive, beautiful city
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee or tea facility in the room

    Breakfast at 17euros pp ridiculous....

    Stayed in September 2018

  • Reviewed: 28 August 2018

    10
    Great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location. Free parking. A ten minute walk into the centre. Great breakfast. Very clean room.

    Stayed in August 2018

  • Reviewed: 17 August 2018

    6.7
    Clean and cost-effective
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Much noise in a coffee shop near our window

    Clean and cost-effective

    Stayed in August 2018

  • Reviewed: 13 August 2018

    9.6
    Close to the train station and to the city center, neat and...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Close to the train station and to the city center, neat and calm. kind staff

    Stayed in August 2018

  • Reviewed: 2 August 2018

    7.5
    Nice and clean hotel.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Rooms quite small and hotel pricey for what it offers

    Nice and clean hotel. Great location for travellers as it's very close to the train station

    Stayed in August 2018

  • Reviewed: 27 July 2018

    6.3
    The toilet was not cleaned when I checked in!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was not cleaned when I checked in! I told the receptionist right away, and they fixed it in 20 minutes.

    Stayed in July 2018

  • Reviewed: 19 June 2018

    10
    Good location, lovely room and friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location ,friendly staff and free parking

    Stayed in May 2018

  • Reviewed: 5 June 2018

    8.3
    nice location and great rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the breakfast was not worth 17eur. old or reheated breadrolls and overdue sausage

    nice location and great rooms.

    Stayed in June 2018

  • Reviewed: 27 May 2018

    10
    Perfect location to the main train station.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothinh

    Perfect location to the main train station. Clean and comfortable. Perfect place to stay.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    8.3
    Value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are quite small.

    Quiet central location with parking.

    Stayed in May 2018

  • Reviewed: 17 May 2018

    6.7
    Had expected a bit more.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Dodgy parking lot. The lamps and overall lighting in the room was not pleasant.

    Nice building

    Stayed in April 2018

  • Reviewed: 13 May 2018

    8.3
    Service
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Service Problemloser check in and out Saubere Zimmer Komfortables Bett

    Stayed in May 2018

  • Reviewed: 13 March 2018

    9.2
    Nice and centrally located hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nice hotel centrally located in Lübeck. Free parking which was great! The room was nice and clean, breakfast was excellent!

    Stayed in March 2018

  • Reviewed: 1 March 2018

    10
    I always choose H+ Hotel in Lübeck.
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean. Kind and helpful staff. Great location.

    Stayed in February 2018

  • Reviewed: 27 December 2017

    8.8
    Businesslike, comfortable hotel, perfect if travelling from Lubeck by train
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Perfect location for train users

    Stayed in December 2017

  • Reviewed: 8 December 2017

    5.8
    Ok
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast Was kaos. Had to wait with to Many people. No smiles from staff exept the cleaning personel.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    8.8
    One day I left my room at 09:30 in the morning.
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    One day I left my room at 09:30 in the morning. I come back again in the afternoon at 16:00 and the room was clean up. It's too bad.

    Stayed in November 2017

  • Reviewed: 10 October 2017

    10
    Overall excellent hotel and good value for money.We would like to stay at this hotel again.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Better quality towels, too small and thin for an adult guest.

    The bed was very comfortable.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    10
    Good location beautiful hotel helpful friendly staff
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location beautiful hotel helpful friendly staff

    Stayed in September 2017

  • Reviewed: 24 September 2017

    10
    Very central.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very central. Staff were extremely helpful and welcoming.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    8.8
    very central,just near the main train and bus...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    very central,just near the main train and bus station-perfect location!!very clean

    Stayed in September 2017

  • Reviewed: 23 August 2017

    7.1
    small room
    • Business trip
    • Solo traveller
    • Special Offer - 3 Nights Standard Double
    • Stayed 4 nights

    small room

    Stayed in August 2017

  • Reviewed: 9 August 2017

    6.7
    A hotel in a less attractive part of town.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The restaurant was really just bar meals.

    The staff were helpful and the bar area pleasant.

    Stayed in July 2017

  • Reviewed: 5 August 2017

    9.6
    Excellent location!
    • Leisure trip
    • Couple
    • Special Offer - 2 Nights Standard Double
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location!

    Stayed in August 2017

  • Reviewed: 23 July 2017

    7.5
    Good breakfast, ok location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really small rooms

    Good breakfast, ok location

    Stayed in July 2017

  • Reviewed: 5 July 2017

    7.5
    Location close to railway station - opposite nice local bar
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room was clean, but rather small.

    Location close to railway station - opposite nice local bar

    Stayed in July 2017

  • Reviewed: 4 July 2017

    8.8
    Nice friendly hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The room was a little tight and couild have been better designed

    Pleasant staff

    Stayed in July 2017

  • Reviewed: 26 June 2017

    10
    Great location and free parking!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing, it was great

    Great location and free parking!

    Stayed in June 2017

  • Reviewed: 31 May 2017

    8.3
    Location by train station handy for our arrival: friendly...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Location by train station handy for our arrival: friendly staff: short walk into town

    Stayed in May 2017

  • Reviewed: 20 February 2017

    7.9
    Parkoption
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Parkoption

    Stayed in February 2017

  • Reviewed: 10 February 2017

    9.6
    The location is easy to find where lies in the vicinity of...
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The location is easy to find where lies in the vicinity of the DB station, in particular for allowing with free parking space.

    Stayed in January 2017

  • Reviewed: 5 November 2016

    10
    Very clean, very cozy.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean, very cozy. Perfect location.

    Stayed in November 2016

  • Reviewed: 3 November 2016

    10
    Good location as it is next to the train station and just...
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Good location as it is next to the train station and just few minutes walk to the city centre. The staffs were friendly.

    Stayed in October 2016

  • Reviewed: 31 October 2016

    9.6
    Beds were very comfy , the breakfast was plentiful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were very comfy , the breakfast was plentiful. The location was good right next to train station and walking distance to city centre.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 March 2016

    9.6
    - location top
    • Leisure trip
    • Solo traveller

    Nothing really not to like ;-) Maybe some "nice-to-haves" missing: - would be nice if like in Ireland and UK you would have tea/coffee making facilites in the rooms - a small fridge in the rooms would be another bonus Size of standard rooms a bit on the small side (ok for single occupation) - superior rooms definitely recommended (adequate size, but not spacious)

    - location top - though next to main train station, very quiet (well, possibly in summer with open windows it might get a bit noisy with trains coming and going) - exceptionally clean and comfy - 2 bottles of complementary mineral water (still and sparkling)

  • Reviewed: 7 January 2016

    10
    There was a problem with the heat in the rooms.
    • Leisure trip
    • Couple

    Nothing to not like!

    There was a problem with the heat in the rooms. It was freezing cold but they brought an element for the night and we had a good sleep! The lovely receptionist helped us order Pizza on arrival late evening. The Breakfast Buffe was excellent and so the service! Would like to stay here again! The beds was soft and gave a good sleep! Free parking at sight!

  • Reviewed: 20 November 2015

    7.9
    The location of H4 is excellent and minutes walking distance...
    • Leisure trip
    • Couple

    The location of H4 is excellent and minutes walking distance to the middle of the old town part of Lubeck. Our room was spacious and the hotel is modern while keeping with a traditional flavour. Service was friendly and we felt welcome and enjoyed our stay very much. We recommend H4 Hotel to anyone visiting Lubeck.

  • Reviewed: 10 September 2015

    9.6
    Comfort, modernity, cleanliness, quietness.
    • Leisure trip
    • Couple

    Our room was too small. Over the weekend, the breakfast room was overcrowded, and the staff unable to cope. Running out of everything.

    Comfort, modernity, cleanliness, quietness.

  • Reviewed: 31 August 2015

    7.5
    Central location, good breakfast, comfortable bed and...
    • Leisure trip
    • Family with young children

    Not too friendly staff, small room, very small lift, not so good value for money in general (one can find better places in Lübeck). It felt somewhat unsafe to leave the car in the parking lot.

    Central location, good breakfast, comfortable bed and pillows.

  • Reviewed: 28 August 2015

    7.9
    friendly helpful staff
    • Leisure trip
    • Couple

    quite small room on our tour around germany this was the most expensive breakfast. the area around the bus station seemed to have people hanging around at night, and although we encountered absolutely no problems it was a bit off putting...there was always taxis available outside the hotel though

    friendly helpful staff comfortable room use of sauna great location for the bus and train

  • Reviewed: 24 August 2015

    6.3
    Easy to find on leaving station abd close to old town.
    • Leisure trip
    • Group

    No ramp to reception and very heavy door difficult with s uitcases. No kettle, fridge or iron.

    Easy to find on leaving station abd close to old town. Staff were helpful with our early arrival

  • Reviewed: 24 August 2015

    8.3
    Convenient location close to railway and bus station and...
    • Leisure trip
    • Group

    We arrived late (train trouble) and were told we were lucky because there had been some cancellations! We had reserved well in advance and provided VISA card number. Inacceptable for a four star hotel.

    Convenient location close to railway and bus station and city centre. Large beds and good size bathroom.

  • Reviewed: 9 August 2015

    8.3
    Good access from the autobahn.
    • Leisure trip
    • Couple

    The wifi is horribly slow, almost to the point of being unusable. The "free parking" spaces are quite limited, be there early to secure one.

    Good access from the autobahn. Nice breakfast.

  • Reviewed: 29 June 2015

    8.8
    Very close to the town centre, very clean and comfy, free...
    • Leisure trip
    • Family with young children

    very close to train station - good for travelling, but a bit noisy

    Very close to the town centre, very clean and comfy, free parking, free WiFi, nice building and rooms

  • Reviewed: 6 April 2015

    8.3
    Cleanliness, nice fitness area, good location, good wifi.
    • Leisure trip
    • Couple

    The room was extremely small, I don't think it is normal for a 4-star hotel. When we had a problem we had to call the reception 5 times so that they reply..

    Cleanliness, nice fitness area, good location, good wifi.

  • Reviewed: 3 February 2015

    7.1
    staff friendly.
    • Leisure trip
    • Couple

    had to be moved into another room because heating was not working but this was done straight away. room was small,but clean. though the cushions on the bed smelled unwashed.

    staff friendly. location right next to railway station,but double glazing excellent, did not hear a thing. 5 min walk into town .

  • Reviewed: 20 January 2015

    10
    Smart modern hotel, lovely room, comfortable bed, underfloor...
    • Business trip
    • Couple

    Smart modern hotel, lovely room, comfortable bed, underfloor heating in the bathroom a real plus in January.Soundproof enabled a very good nights sleep.Staff excellent, service in restaurant very good.Location superb right next t train station & a 10 minute walk into the beautiful old town of Lubeck. Excellent shopping, historic sites & cosy restaurants.

  • Reviewed: 29 May 2016

    10
    Lovely little hotel, great location and nice rooms
    • Business trip
    • Solo traveller

    NA

    Lovely little hotel, great location and nice rooms

  • Reviewed: 2 May 2016

    8.8
    next door to the railway station - yet quiet and well...
    • Leisure trip
    • Couple

    next door to the railway station - yet quiet and well appointed

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