Neuwerkstraße 23, 99084 Erfurt, Germany
#19 of 40 hotels in Erfurt
Guests' ChoiceBased on 48 hotel reviews
8.3Cleanliness
8.9
Comfort
8.6
Location
9.6
Facilities
8.2
Staff
8.7
Value for money
8.6
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 14, 2025
Silva
GermanyThey left a little bed and bowls for my dog. It was very convenient and pet friendly.
Stayed in June 2025
Reviewed: August 6, 2025
Vijay
GermanyIn the toilet there was no place to hang thd towel.
We liked the separate toilet from the bathroom. With 4 people that is very convenient.
Stayed in August 2025
Reviewed: July 30, 2025
L
NetherlandsVery clean and comfortable hotel – perfect for an overnight stop. Breakfast was fine, although the selection was a bit limited.
Stayed in July 2025
Reviewed: July 25, 2025
Ora
SwitzerlandThe pillows were quite uncomfortable. Also, while the staff were okay, they seemed annoyed when asked questions.
Great location, close to attractions and transport. Spacious, clean rooms with plenty of space to relax. Breakfast was generous and exceeded expectations, with a good variety of fresh options. Convenient and secure on-site parking was a big plus.
Stayed in July 2025
Reviewed: July 18, 2025
Randolph
GermanyStorage space for clothes and personal items nonexistent.
Great location.
Stayed in June 2025
Reviewed: July 3, 2025
William
CanadaNothing
Nice, clean room and hotel in central Erfurt. Large selection at buffet breakfast.
Stayed in June 2025
Reviewed: June 30, 2025
Margaret
United StatesThe parking was a little hard to find because the usual entrance was closed and GPS kept sending me to the wrong place. For a non-couple, the shower arrangement was weird because there was no way to screen off the glass shower door plus there was a full length mirror opposite that showed the person in the shower. We managed but it was good we were only there for one night.
This is a very modern hotel - so generic in feel. The staff were very nice and helpful - they even escorted my 91-year-old Uncle to the room (complicated because it took 2 elevators) while I parked the car in the nearby deck. The breakfast buffer was fabulous. We were able to walk to all the places we wanted to see.
Stayed in June 2025
Reviewed: June 23, 2025
Dorota
PolandClima not working, no vantilation of the bathroom. Noise from upstairs/lift for the whole night - we could hear rolling of some trolleys and people walking all night. No bin and no towel/towel rug provided in the toilet. Parking place is available only until 11pm-if you arrive later than 11pm, you cannot enter the parking and have to search for a parking place on the street. Parking place is on the public parking anyway (building connected with the hotel), paid separately, not to the hotel.
Just next to Erfurt old Town, convenient for sightseeing. Very tasty and various buffet breakfast.
Stayed in June 2025
Reviewed: June 12, 2025
Jan
SwedenGreat breakfast. Room had the perfect temperature day and night.
Stayed in June 2025
Reviewed: June 11, 2025
Orsolya
HungaryCould really use a mini fridge and kettle/coffee machine in the room. Water pressure a bit low in the shower.
Perfectly situated in the city, 10 minutes on foot from the main railway station, 5 minutes from the old town. A supermarket right next door, multiple restaurants nearby. Staff was friendly and helpful at the reception and especially at breakfast. Room was great value for money (with the minor downsides mentioned below), absolutely comfortable. Great and delicious selection at breakfast. Altogether a very pleasant experience, would be happy to stay here again.
Stayed in June 2025
Reviewed: June 1, 2025
Darcy
United StatesBeds a little on the hard side.
GREAT location! From the front door, you’re in one of the best parts of the city. Connected to the building and around the corner, there is a large grocery store! Walkable into all parts of beautiful Erfurt!
Stayed in June 2025
Reviewed: May 28, 2025
Douglas
United StatesNo complaints, just recommendations: a standard room isn’t equipped with either an electric kettle or refrigerator, so plan accordingly. A different shower head might enhance the water pressure’s intensity.
A new, clean midrange short-stay property near Erfurt’s central Altstadt. Comfortable bed, blackout drapes with full coverage, and a well-insulated room. Simple but ample breakfast buffet. Helpful staff. Fully-stocked grocery store nearby.
Stayed in May 2025
Reviewed: April 27, 2025
Tracey
GermanyLocation near supermarket and pharmacy, walking distance to old town, parking overnight for 15 euro
Stayed in April 2025
Reviewed: April 17, 2025
Jerzy
GermanyAll good
Newly open hotel , brilliant , nice decorated room Location and a good breakfast
Stayed in April 2025
Reviewed: August 21, 2025
Vallee
FranceGreat welcome , staff at réceptions provide fantastic recommendations for food . Easy access to carpark and town center
Stayed in August 2025
Reviewed: August 14, 2025
Clare
United KingdomAll great
Clean good location
Stayed in August 2025
Reviewed: August 9, 2025
Leigh
United KingdomLittle privacy if there are two people in the room. Clear glass door on the shower. No problem if travelling on your own though.
Fantastic hotel. Seems quite new. Near Hirschgarten Tram Stop. 10 minutes walk from the main train station. About 5 minutes walk from Anger. Rewe supermarket next door. Very clean and comfortable room. Great bathroom with good water pressure. Very quiet. Loved the curtains which gave great blackout effect. Fabulous breakfast with plenty of interesting choices. Delicious. Staff were all friendly and professional. I felt like a valued customer.
Stayed in August 2025
Reviewed: July 22, 2025
Joan
BelgiumThe hotel was perfect. The entire hotel had a very new feeling. The front desk staff were very helpful and answered my questions about the city and where to eat dinner on the day we arrived. Our room was lovely and very clean. We only stayed one night as we were on a road trip and weren't able to spend time in Erfurt. I definitely would recommend H2 Hotel Erfurt. Parking was very convenient, too, which is always a bonus.
Stayed in July 2025
Reviewed: July 18, 2025
Patricia
GermanyThere was nothing that I disliked!
I liked the central location and it was very quiet, the bed was quite comfortable, a nice breakfast, everything clean and convenient, staff was friendly and helpful.
Stayed in July 2025
Reviewed: July 3, 2025
Alexandra
RomaniaNicely designed hotel, very clean room, amazing breakfast and very helpful staff.
Stayed in July 2025
Reviewed: June 22, 2025
Christoph
GermanyVery limited staff, probably understaffed. Breakfast like in a hostel. Long lines and low service
Clean and new facilities, good location
Stayed in June 2025
Reviewed: June 16, 2025
Penn
United KingdomThe shower tray is very slippery.
Brand new modern hotel and so clean everywhere. Fabulous tasty breakfast even when it was very crowded on Saturday when there were so many guests due to a Festival in Erfurt. Absolutely delicious coffee, the freshest of breads, cheeses, yoghurt etc. it was exceptional and the staff were delightful. Centrally located for everything there is to see in pretty Erfurt. Comfortable beds with good quality linen and lovely toiletries. If I am in this area again, I will return for sure.
Stayed in June 2025
Reviewed: June 13, 2025
Żaneta
PolandEverything was perfect
Hotel location, room, breakfast, reception , everything was perfect.
Stayed in June 2025
Reviewed: June 6, 2025
Alexandros
Greece-
Brand new construction. All were excellent 👌
Stayed in June 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content