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Reviews of Park Hotel Hamburg Arena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Kieler Str. 333, Stellingen, 22525 Hamburg, Germany

#290 of 362 hotels in Hamburg

Guests' Choice

Review score

Based on 133 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.1

  • Location

    7.3

  • Facilities

    6.9

  • Staff

    8.0

  • Value for money

    7.0

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 22 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff on the day of arrival weren't the friendliest, also they were smoking right outside the entrance, which did not give a nice welcome to the hotel. Pretty expensive for what it was, but compared to many other hotels in Hamburg it was OK price.

    Nice specious room. Good location when travelling to the Arena for a concert. The room was pretty clean and had a minifridge, which was nice.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    It was a good stay. The room was cozy and price was good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A 2nd pair of towels had been great.

    The room was great and everything was good. The only thing is that the hotel is not very central. However it is good reachable with subway and bus from main train station.

    Stayed in October 2023

  • Reviewed: 27 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water blockage in bathroom

    Stayed in August 2023

  • Reviewed: 11 August 2023

    6.0
    Seen better days but it has some redeeming factors
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a make over desperately.

    New, clean and fresh bedding. Staff are pleasant. Breakfast was decent for the price

    Stayed in August 2023

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Double bed was too small (140cm) and not really comfortable

    Overall nice hotel in nice area, close to Venues with perfect service

    Stayed in May 2023

  • Reviewed: 12 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room in a semi-basement, view from the window is directly on a mount of grass. More importantly, room smelled awfully strongly of air freshener. Leaky faucet that sprayed water on us.

    Comfortable bed, bathtub available. Parking available. Very nice buffet breakfast (although coffee machine didn't work at the time).

    Stayed in April 2023

  • Reviewed: 12 February 2023

    8.0
    perfect location and friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing. it was all good

    very lovely entrance hall

    Stayed in February 2023

  • Reviewed: 22 October 2022

    8.0
    Perfect for short stay. Easy parking.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Problems with the keycard to access the room delayed us when we wanted to get in and pack for leaving. But the staff at reception was helpful.

    Walking distance from Barclaycard Arena (30 mins), quiet location, nice beds and clean room. Late check-out time and easy parking.

    Stayed in October 2022

  • Reviewed: 29 July 2022

    7.0
    Nice clean rooms
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was leaning to the middle.

    Nice room.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    6.0
    Would not recommend
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was too small, the bathroom was so uncomfortable, way too expensive, not good at all.

    Pet friendly, and that’s about it, way to expensive for what you are offering.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    8.0
    Perfect for what we needed… a relatively inexpensive base in a beautiful city.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bus stop outside but both Ubahn and Sbahn were a bit of a trek. No tea or coffee available. Did not have breakfast included, sounded expensive for what was on offer.

    Hotel was clean and staff were very helpful. Lidl across the road which was great. A very pleasant outside area to sit in.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    6.0
    average quality hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    no minibar or fridge in rooms although it was mentioned in the facilities

    location

    Stayed in July 2022

  • Reviewed: 29 June 2022

    8.0
    Hotel for the Volksparkstadion
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of tea/coffee/kettle in the room. It would have been a nice touch had it been there.

    Clean, location was good. Friendly staff.

    Stayed in June 2022

  • Reviewed: 2 December 2021

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tax uber but it has nothing to do with the hotel

    Badewanne

    Stayed in November 2021

  • Reviewed: 25 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    There were like 5 spiders in the room of which I had to take care of. Other than that the furniture was a little out of date and the beds were way too soft. There was one big downside to the hotel: charging 12€ per night as a parking fee for already paying guests whilst having enough parking space is pretty bad. This should be free or at a far lower rate.

    The overall cleanliness of the room was up to my expectations.

    Stayed in August 2021

  • Reviewed: 8 August 2021

    7.0
    Great quick stop stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I didn't like that I had to pay extra for the parking even though booking.com said that there would be no hidden costs and I also didn't like the fact that the room had no air conditioning.

    The Breakfast was amazing, there was a wide variety of foods, and the times for the breakfast fit with our schedule

    Stayed in August 2021

  • Reviewed: 29 June 2021

    6.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom

    The Room size,

    Stayed in June 2021

  • Reviewed: 28 June 2021

    6.0
    Just fine
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t completely clean and the bed was rather hard.

    It was close to the freeway - so very adequate for a one night stay.

    Stayed in June 2021

  • Reviewed: 9 June 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Paying for parking space extra, should be included for guests

    Nice staff

    Stayed in June 2021

  • Reviewed: 26 April 2021

    8.0
    Great for short stay, good value for money
    • Business trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel felt a bit outdated but that's why it costs less than more fancy ones. Parking a bit expensive but at least safe and comfortable.

    Spacious, good price. Good coffee from the coffee machine in your room :) Staff was very welcoming, answered all questions and there was no problem at all with a late check out (main reason why I chose this hotel). Room was sunny and bright!

    Stayed in April 2021

  • Reviewed: 13 December 2023

    10
    Great stay great breakfast easy to get to the centre
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Karim in the reception was kind, staff in general were super friendly, even the breakfast people and they have a wonderful breakfast!

    Stayed in December 2023

  • Reviewed: 11 October 2023

    1.0
    Shocking
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was over for a concert, room was mouldy around all the window frames. Rooms were freezing, the bar isn't even a bar. Asked for 2 beers and the 4 beer pumps they had weren't on. So they had a couple of beer on a shelf that they lifted. That were absolutely roasting. Phoned the hotel to get a taxi back after concert. They basically said to phone taxi ourselves. Told us a taxi was ordered when it clearly wasn't. Kept phoning to ask for help cause we were stranded and they didn't even want to know. Had to walk 50 minutes middle of the night. Pouring rain. Girlfriend bare foot cause of heels. All together the stay was shocking. I would not recommend this hotel at all.

    Checked in early

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Nice place to stay for few nights
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the lamp in my room was making noise while it was turned on

    Silence, nice staff and tasty breakfast

    Stayed in October 2023

  • Reviewed: 18 September 2023

    10
    Great Place to Stay in Hamburg
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A few stairs to get to the rooms - not wheelchair friendly

    Simple, clean, pleasant staff that speak English, close to bus stop

    Stayed in September 2023

Showing 1 – 25

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