Kieler Str. 333, Stellingen, 22525 Hamburg, Germany
#290 of 362 hotels in Hamburg
Guests' ChoiceBased on 133 hotel reviews
6.8Cleanliness
7.5
Comfort
7.1
Location
7.3
Facilities
6.9
Staff
8.0
Value for money
7.0
Free WiFi
7.8
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End of dialog contentReviewed: 22 December 2023
Christina
SwedenStaff on the day of arrival weren't the friendliest, also they were smoking right outside the entrance, which did not give a nice welcome to the hotel. Pretty expensive for what it was, but compared to many other hotels in Hamburg it was OK price.
Nice specious room. Good location when travelling to the Arena for a concert. The room was pretty clean and had a minifridge, which was nice.
Stayed in October 2023
Reviewed: 24 October 2023
Ilze
GermanyA 2nd pair of towels had been great.
The room was great and everything was good. The only thing is that the hotel is not very central. However it is good reachable with subway and bus from main train station.
Stayed in October 2023
Reviewed: 27 August 2023
Sahil
GermanyWater blockage in bathroom
Stayed in August 2023
Reviewed: 11 August 2023
Paul
North MacedoniaNeeds a make over desperately.
New, clean and fresh bedding. Staff are pleasant. Breakfast was decent for the price
Stayed in August 2023
Reviewed: 8 June 2023
Lubica
Czech RepublicDouble bed was too small (140cm) and not really comfortable
Overall nice hotel in nice area, close to Venues with perfect service
Stayed in May 2023
Reviewed: 12 May 2023
Camille
FranceRoom in a semi-basement, view from the window is directly on a mount of grass. More importantly, room smelled awfully strongly of air freshener. Leaky faucet that sprayed water on us.
Comfortable bed, bathtub available. Parking available. Very nice buffet breakfast (although coffee machine didn't work at the time).
Stayed in April 2023
Reviewed: 12 February 2023
Alexandra
United Kingdomnothing. it was all good
very lovely entrance hall
Stayed in February 2023
Reviewed: 22 October 2022
Camilla
DenmarkProblems with the keycard to access the room delayed us when we wanted to get in and pack for leaving. But the staff at reception was helpful.
Walking distance from Barclaycard Arena (30 mins), quiet location, nice beds and clean room. Late check-out time and easy parking.
Stayed in October 2022
Reviewed: 29 July 2022
Hanna
SwedenThe bed was leaning to the middle.
Nice room.
Stayed in July 2022
Reviewed: 17 July 2022
Elsa
GermanyThe room was too small, the bathroom was so uncomfortable, way too expensive, not good at all.
Pet friendly, and that’s about it, way to expensive for what you are offering.
Stayed in July 2022
Reviewed: 6 July 2022
Julie
United KingdomBus stop outside but both Ubahn and Sbahn were a bit of a trek. No tea or coffee available. Did not have breakfast included, sounded expensive for what was on offer.
Hotel was clean and staff were very helpful. Lidl across the road which was great. A very pleasant outside area to sit in.
Stayed in July 2022
Reviewed: 5 July 2022
Peter
Egyptno minibar or fridge in rooms although it was mentioned in the facilities
location
Stayed in July 2022
Reviewed: 29 June 2022
David
United KingdomLack of tea/coffee/kettle in the room. It would have been a nice touch had it been there.
Clean, location was good. Friendly staff.
Stayed in June 2022
Reviewed: 2 December 2021
Nunga
KenyaTax uber but it has nothing to do with the hotel
Badewanne
Stayed in November 2021
Reviewed: 25 August 2021
Christoph
GermanyThere were like 5 spiders in the room of which I had to take care of. Other than that the furniture was a little out of date and the beds were way too soft. There was one big downside to the hotel: charging 12€ per night as a parking fee for already paying guests whilst having enough parking space is pretty bad. This should be free or at a far lower rate.
The overall cleanliness of the room was up to my expectations.
Stayed in August 2021
Reviewed: 8 August 2021
Grant
NetherlandsI didn't like that I had to pay extra for the parking even though booking.com said that there would be no hidden costs and I also didn't like the fact that the room had no air conditioning.
The Breakfast was amazing, there was a wide variety of foods, and the times for the breakfast fit with our schedule
Stayed in August 2021
Reviewed: 29 June 2021
Diman
DenmarkBedroom
The Room size,
Stayed in June 2021
Reviewed: 28 June 2021
Birgitte
DenmarkIt wasn’t completely clean and the bed was rather hard.
It was close to the freeway - so very adequate for a one night stay.
Stayed in June 2021
Reviewed: 9 June 2021
Laurenz
GermanyPaying for parking space extra, should be included for guests
Nice staff
Stayed in June 2021
Reviewed: 26 April 2021
Ineta
LatviaHotel felt a bit outdated but that's why it costs less than more fancy ones. Parking a bit expensive but at least safe and comfortable.
Spacious, good price. Good coffee from the coffee machine in your room :) Staff was very welcoming, answered all questions and there was no problem at all with a late check out (main reason why I chose this hotel). Room was sunny and bright!
Stayed in April 2021
Reviewed: 13 December 2023
Christabel
ItalyKarim in the reception was kind, staff in general were super friendly, even the breakfast people and they have a wonderful breakfast!
Stayed in December 2023
Reviewed: 11 October 2023
Karl
United KingdomWas over for a concert, room was mouldy around all the window frames. Rooms were freezing, the bar isn't even a bar. Asked for 2 beers and the 4 beer pumps they had weren't on. So they had a couple of beer on a shelf that they lifted. That were absolutely roasting. Phoned the hotel to get a taxi back after concert. They basically said to phone taxi ourselves. Told us a taxi was ordered when it clearly wasn't. Kept phoning to ask for help cause we were stranded and they didn't even want to know. Had to walk 50 minutes middle of the night. Pouring rain. Girlfriend bare foot cause of heels. All together the stay was shocking. I would not recommend this hotel at all.
Checked in early
Stayed in October 2023
Reviewed: 9 October 2023
Vitaslavna
RussiaOne of the lamp in my room was making noise while it was turned on
Silence, nice staff and tasty breakfast
Stayed in October 2023
Reviewed: 18 September 2023
Ulisha
South AfricaA few stairs to get to the rooms - not wheelchair friendly
Simple, clean, pleasant staff that speak English, close to bus stop
Stayed in September 2023
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