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Reviews of Hansa Hotel 3 stars

Nordstr. 7, Pempelfort, 40477 Düsseldorf, Germany

#183 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 209 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.2

  • Location

    8

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.8

  • Free WiFi

    6.9

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Showing 1 - 35

  • Reviewed: 13 March 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 7 nights

    most of the time the wifi didn't work, the breakfast just makes you cry.. the hotel is average and the cost is high

    helpful staff, clean and close to the center

    Stayed in March 2017

  • Reviewed: 2 January 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows are not good at all

    Was a little worried about staying here after seeing reviews, but the price and location were great so went for it! It's great!! Easy entrance into building with key card clean comfortable beds and drinks available anytime!

    Stayed in January 2017

  • Reviewed: 8 December 2016

    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived there were no pillowcases, had to ask for some.

    Great location for christmas markets and underground. Staff were helpful and friendly.Hotel was ideal for what we needed. Basic but we didn't spend much time in the hotel room.

    Stayed in December 2016

  • Reviewed: 30 October 2016

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 10 nights

    Wifi cost 3 Euros per night, not expensive but still can't find any reason to pay for the internet in 2016. During Exhibitions the hotel is bit expensive.

    The Location is perfect I would say, The staff or actually the owner you can find her annoying but after knowing her she is a really nice helpful and welcoming lady. The rooms are clean. Good hotel for short visit or for the Exhibitions.

    Stayed in October 2016

  • Reviewed: 16 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    It was like a really bad youth hostel. I did not feel safe there. There was no parking as mentioned. Terrible, terrible hotel.

    Nothing. It was truely terrible. I can't believe you have this hotel on your website.

    Stayed in October 2016

  • Reviewed: 30 September 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    It was a little bit odd that there was no way to enter the hotel without the same lady opening the door for us 24 hours a day, 7 days a week. Sometimes we waited outside quite a while.

    Location was good for access to the U-bann. The house master was remarkably pleasant for someone who works 24/7. Despite language challenges, we got by ok.

    Stayed in September 2016

  • Reviewed: 22 June 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    A bit like a rabbits warren. Quirky but not really for me.

    Location. For someone who landed at Frankfurt, caught the train to Dusseldorf and them the urban train to the hotel the location was excellent. Around 20m from the hotel!

    Stayed in June 2016

  • Reviewed: 8 May 2018

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 4 nights

    The room was very small and the TV channels were either blocked or pixelated

    They have a Parking Place ample enough for our big transporter

    Stayed in April 2018

  • Reviewed: 8 February 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    nothing

    nope

    Stayed in February 2018

  • Reviewed: 26 January 2018

    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room small, too warm even though we turned off the heating

    Garage for car, hotel just opposite the tram, good breakfast, close to Messe Dusseldorf

    Stayed in January 2018

  • Reviewed: 22 November 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Wifi wasn't the fastest ever but good enough to get Netflix streaming

    Clean, good shower, friendly people

    Stayed in November 2017

  • Reviewed: 24 October 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Shower room was not clean enough,especially washstand was dirty. TV didn't work. I was tired. I didn't inform of it.

    Stayed in October 2017

  • Reviewed: 21 October 2017

    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning

    Convience to get to the train and town

    Stayed in October 2017

  • Reviewed: 14 October 2017

    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It is in the center

    Stayed in October 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness. Hair from previous occupation in shower on floor on tables. Beds very old and uncomfortable. And expensive.

    location

    Stayed in October 2017

  • Reviewed: 29 September 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 8 nights
    • Submitted via mobile

    Excellence staffs Very friendly and supportive

    Stayed in September 2017

  • Reviewed: 25 May 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was ok

    There was no breakfast served as there was no staff to cook.

    Stayed in April 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing special

    The location and the very seviceminded staff

    Stayed in May 2017

  • Reviewed: 28 April 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Phone didn't work -no wake-up call possible. Small bathroom. Ant problem

    Location and desk clerk

    Stayed in April 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    Family hotel, very helpful staff, owners very nice and friendly. Good location just outside the metro

    Stayed in March 2017

  • Reviewed: 30 January 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The location close to Train station

    Stayed in January 2017

  • Reviewed: 29 January 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    the location , just 20 meter from the U Band the staff are very warm.

    Stayed in January 2017

  • Reviewed: 2 December 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Quality, Staff, Improper communication

    Nothing

    Stayed in December 2016

  • Reviewed: 11 November 2016

    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor

    Stayed in November 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reception smells of fried food at all times. No free wifi. Asked to pay €3 for the privelige, is it 2005?

    Well situated.

    Stayed in July 2016

  • Reviewed: 1 July 2016

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 7 nights

    chargeable wifi

    Great location, right next to the tube station

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 May 2016

    • Business trip
    • Solo traveller

    PRICE HIGH due to TRADE FAIR BED MATTRESS NO GOOD ROOM IS SMALL, FOR 1 PAX - OK

    Great Location Hotel is next to S-Bahn Near to Shopping area 10 mins to DUS Airport by TAXI

  • Reviewed: 27 April 2016

    • Leisure trip
    • Group

    They do not give you a key to the hotel, you need to ring the bell to get into the building. Two times in 3 days we rang the bell and nobody answered, resulting in us being locked out of the hotel for hours. There was no way to contact someone to let us in. I wouldn't stay there again because of this.

    Great location

  • Reviewed: 17 March 2016

    • Business trip
    • Group

    I definitely loved the cleanliness and the ease of getting and finding things. Staff is friendly and helpful. I definitely recommend it to other people.

  • Reviewed: 1 February 2016

    • Business trip
    • Solo traveller

    You have to ring the bell to be let in and you can be left waiting for some time. Not very friendly at reception Bathroom was not clean

    good Location to public transport and short walk to the centre of town

  • Reviewed: 27 January 2015

    • Business trip
    • Group

    Public areas very tired. Unfriendly signage on entrance door and in rooms. Very little English spoken.

    Clean rooms, reasonable price, excellent location. Good local restaurants.

  • Reviewed: 17 March 2016

    • Business trip
    • Solo traveller

    The photos are very old

    In front of the metro station.

  • Reviewed: 23 November 2015

    • Business trip
    • Solo traveller

    The pillows n mattress

    The location

  • Reviewed: 22 November 2015

    • Business trip
    • Solo traveller

    The Internet was not good or quick enough.

    The location is perfect: the direct metro line to the exhibition centre and just 2 stops to Konig alee.

  • Reviewed: 23 May 2015

    • Leisure trip
    • Couple

    Unfriendly , ignorant receptionist

    Great Hotel

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 35

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