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Reviews of Hanse Clipper Haus Apartments Hamburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Ditmar-Koel-Str. 1 / Schaarmarkt, Hamburg Neustadt, 20459 Hamburg, Germany

#15 of 75 Holiday rentals in Hamburg

Guests' Choice

Review score

Based on 1443 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8

  • Free WiFi

    8.4

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Showing 1 - 75

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 6 nights
    • Submitted via mobile

    No cooling system.

    Location was great, size and amenities in apartment good, staff helpful. Walking distance to river and all the sights. BUT do not stay in summer! There were no fans, no air conditioning and few opening windows. The sun blazed in all day and the apartment did not cool down at night so sleep was difficult.

    Stayed in May 2018

  • Reviewed: 30 May 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Location is perfect especially for travellers who will be in Hamburg first time. The apartment was well equipped. There is a supermarket just behind the building. The street had full of Portuguese restaurants where you can have good wine and seafoods.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    • Business trip
    • Solo traveller
    • Business Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No cleaning service, only every three days cleaning, when they cleaned the room, they didn’t clean the dishes but put in the dish washing machine, when. I took it out the dishes were still dirty...

    quick response, nice facilities, good location, a supermarket just close to the hotel

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Couple
    • Comfort Apartment
    • Stayed 6 nights

    Toilet needed bleaching though room and bathroom otherwise spotless. Shower temperature fluctuates a lot.

    Great location in an area of restaurants and bars, but not too noisy as room at the back. 5 mins from the harbour. We used for business and pleasure and we like the flexibility of the apartment style room.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    At night time drunjen people are hanging around in the park accross the apartment house and they can be loud.But as soon sd you learn to clise windows, you don' t hear them.Not a hotel fault.

    Very goid position in Portugese quarter.10 minutes walk to Elbphilharmonie.Comfortable bed, reliable wifi, well equipt litchen.Teceptionidts were very helpful.Really enjoyed our stay.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a small double bed rather than large.

    Lovely spacious apartment with everything you need for a few days stay. Much better than a hotel room. There are lovely cafes nearby and a supermarket just behind the apartment building. The free laundry is a bonus if you are on a longer trip.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Hair dryer was awful - definitely take your own. An iron might have been good too but hardly dealbreakers ! Would stay again.

    Excellent location in the middle of St. Pauli and the port. Lots of good restaurants on doorstep of apartments. Apartment was really spacious, spotlessly clean and beds were really comfy. Place called coffee and cakes opposite apartment were you can get discounted breakfast if you show them your voucher from the hotel.

    Stayed in March 2018

  • Reviewed: 20 February 2018

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 5 nights

    Would love to have a room facing the garden on higher floor but got one on the first floor facing the street. Could be a little be warmer in the room but knowing how cold it was in Hamburg during my stay it was expected.

    Very well equipped kitchenette. Very comfortable bed. Best location in Portugal Quarter with many restaurants nearby.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Couple
    • Maisonette Apartment with Balcony
    • Stayed 4 nights

    The room cleaning takes place every three days, but as we were only staying 4 nights we didn't need our towels changed. Perhaps there could be a notice in the room that if you want to have the towels changed leave them on the floor or in the bath.

    Beds comfy. Good idea to have two separate duvets. Everything very clean, and I appreciated the Occitane Verbena soap and bath gel etc. Excellent location. Good breakfast to be had opposite at Coffee and Cakes.

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights

    All was good.

    We loved the location next to a park and the church as well as all the great restaurants. It was perfect for us. We were given a room with a door leading to outside area where the dogs could go which was great and the room was on the quiet side.

    Stayed in February 2018

  • Reviewed: 7 February 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights

    Really nice and well furnished apartment. Great location, 5 min walk from the underground, a ton of restaurants nearby and a large supermarket right next door.

    Stayed in February 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights

    N/A

    The hotel was located in a wonderful part of Hamburg.It was in a quiet area but at the same time it was close to everything that you needed ,.It was very easy to explore Hamburg from this location whether by foot,bus or train.

    Stayed in January 2018

  • Reviewed: 19 December 2017

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I didnt like was the hard mattress. I barely got any sleep and found the couch more comfortable.

    The location was amazing and the staff was very nice. The studio was gorgeous and very comfortable.

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Couple
    • Comfort Apartment
    • Stayed 3 nights

    Where our room was, we could hear everyone talking while smoking outside pub next door. Trying to get back to accommodation from town was a bit tricky as taxi drivers didn't know or maybe understand where we wanted to go. Maybe Hans Clipper could print out small business cards to give guests to put in their wallets/purses to show taxi drivers name and exact location of accommodation.

    Proximity to the Xmas markets was fantastic, roughly 15/20 minute walk to Rathaus, Townhall. Bars and restaurants in area very welcoming but very busy, would need to book a day in advance, if possible.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It is difficult to regulate heat in European apartments in winter. We found it quite hot overnight under their very cosy and warm duvets. For non German speakers, the TV channel options are quite limited.

    Easy to explore Hamburg from this location both on foot and easy access to public transit. Rewe city grocery store conveniently located just around the corner. The apartment complex has an excellent laundry room and has portable drying racks which can be used in your room if clothing can't go in the dryer.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Family with young children
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The reception wasnt working after 7pm'til the morning and the rooms are not cleaning everday.They cleaned the room 1 time during 4 days.

    I like the fact that the room was clean and nice and also the location was nice.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights

    Only one dishwasher tablet for a 2 nights stay, just 2 nespresso cups for for 2 people for 2 days, etc. So supplies could have been a little bit more generous but all in all a very nice place to stay. On the first floor our apartment was a little noisy and I would recommend to bring earplugs if you are a light sleeper.

    Very spacious and clean apartment, in a good location, close to Speicherstadt and close to the metro to the center of town. Very light apartment and with enough cutlery and kitchen amenities to do some cooking. Bakery and supermarket nearby. Portuguese quarter very lively and with plenty of options. Friendly staff.

    Stayed in October 2017

  • Reviewed: 20 October 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment (1 adult)
    • Stayed 2 nights

    The apartments are getting a bit dated, only cleaning every 3rd day

    Great location in the Portuguese district close to the river and city center. Good size room

    Stayed in October 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights

    It was a great start with front disk Nadia, But there are several issues, The elevator makes a loud noise. The sound coming from the street is really noisy especially when people gather in restaurants. The interior furniture and decor have to be renovated. You have to be trouble-free after 10 pm because front desk staff duty ends at that time.

    Well equipped spacious rooms.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Solo traveller
    • Comfort Apartment (1 adult)
    • Stayed 5 nights
    • Submitted via mobile

    Dummies instructions for all appliances especially washing machine room.

    The staff was first rate. All were very courteous, cordial, friendly and helpful.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning would have been nice. Even with the windows open, I was too warm.

    Comfortable, well appointed apartment in the pier area. The property is well lit and quiet, though located in a lively port neighborhood. Parking on site is convenient, though they charge extra for it.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Lighting could have been brighter . Bed was pushed up against the wall which was difficult getting out in the night . There wasn't any other way it could be but was an inconvenience . Would be ok for one person

    Everything was spotless and apartment was well equipped

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very nice little cost apartment with all you need to cook if you want or at least have quick breakfast. Nespresso machine was provided and supermarket is just around corner. Rooms are nice with wooden floors and contemporary bath. Hotel staff very helpful! Location is really great, 2mins from St.Micharlus church, 5mins walk to harbour and 10 mins to Elbphilharmony.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It got quite hot during the day due to the large windows. Advise to keep the blackout curtains shut during the day.

    Huge comfortable apartment in a fantastic location near the harbour, Speicherstadt and other sights. We could walk to all the sights and a large range of restaurants just down the road.

    Stayed in June 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights

    Due to the restaurants in the street in front of the hotel it’s a little bit noisy till midnight. If available book a room facing the garden.

    The hotel is central located. The train and boot station Landungsbrücken is in waking distance. Nice coffee shops and restaurants are near the hotel. The hotel staff is very friendly and helpful.

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    No dislikes

    This hotel is in the perfect location for both sightseeing in the area and for anyone going on a cruise from the port of Hamburg. It is really close to the port and within walking distance to all the major sites.

    Stayed in June 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 3 nights

    Every little thing costs extra. You want more coffee than what you get in your room (2 capsules) you pay extra, No cleaning for 3 days, if you want your towels changed or sth. similar, you pay extra. The room is dark, even though you turn all the lights on.

    The location is great, very nice restaurants, cafes around the hotel, close to the U-Bahn/S-Bahn. Wi-Fi works very good. Very friendly, helpful staff.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The automatc door on the side entrance used for coming home late etc is way too long open, so everyone not staying at the Hanse Clipper can easily walk in

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 5 nights
    • Submitted via mobile

    All good.

    Small but perfect kitchenette for evenings when you just didn't want another meal out. Great supermarket in the road behind. Lots of cafes and eateries nearby. Smart, clean and spacious.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sadly it's so noisy and there is not soundproofing. The pretty park opppsote has people in it alll night. The quietest time was ironically 7am. Furthmore in summer - it's super hot and no ventilation or air Conditioning so you end up boiling hot and unable to sleep

    It's a beautiful beautiful apartment - well equipped and beautifully located.

    Stayed in May 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Couple
    • Maisonette Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Not enough clothes hangers if you are staying more than a few nights.

    First class property in the perfect location. We had a loft apartment. 5 minutes from the Michel, less than 10 mts from Baumwall and Landungsbrucken stations. You are spoilt for choice with all the restaurants and bars in the surrounding streets and an excellent supermarket in the next Street.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I wish there could have been a small eating table in the room. We made do with the coffee table and the desk which is okay for a few days.

    The kitchen was stocked very efficiently with the exact tools and supplies I needed

    Stayed in April 2017

  • Reviewed: 29 April 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 4 nights

    I would have preferred the view over the busy street (i.e. St. Michael's), although that would have made it noisier, but that's preferable in my books to a boring back street. Also, if you go in the hot summer, the south-facing windows would be a problem, although, I am sure there must have been some blinds somewhere. I must mention, though, that they had feathers even in the sofa-bed in the lounge, pillows, beds, etc. So, if you are allergic to these, you definitely will have a problem, as they had no substitutes. I slept on the large towel as my pillow, which is what I do in all the hotels I go to anyway, and it was hot enough not to have to use the feather-filled eiderdown. I just used its cover.

    The bed was perfect, luckily, because I was ill in bed with flu the whole time. The whole one side of the apartment was glass, and on top south-facing. This was particularly good for me, as it was in April and I loved the light. Had it been July, it might have been a nuisance because of the heat. The apartment was just the right size, with the bed being in one niche, so, because I was ill, I had the mentioned large window view plus the view of the whole apartment, i.e. was not cooped up in one little hotel room. The bathroom was a good size and well furnished. The location was right by the St. Michael's Church, i.e. absolutely ideal and in walking distance of the Old Town, with wonderful food places on the way.

    Stayed in April 2017

  • Reviewed: 22 April 2017

    • Family with young children
    • Loft
    • Stayed 2 nights
    • Submitted via mobile

    The TV from upstairs is quite old. They should exchange it for a modern one considering the standard of the establishment.

    We stayed for 2 nights in the Clipper Loft which is amazing. It has 1 bedroom with a beautiful open space bathroom upstairs (bath tub with jacuzzi and sepparate shower). Downstairs there is the living room, kitchen,another bathroom and a single person bedroom with its own bathroom and shower. The location is perfect right on a street with lots of restaurant. Also a supermarket is 2 minutes distance away.

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights

    Apart from better weather, nothing really!

    Well placed property, with welcoming and helpful staff. Good sized rooms with all the amenities required for a short stay. Comfy beds too! Amply nearby restaurants to choose from. Short walk 5-10 mins walk to U and S Bahn stations.

    Stayed in April 2017

  • Reviewed: 3 March 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights

    Location was wonderful--close to train station with both S/U-bahn, but also walkable to many places. Neighborhood offers chic Portugal-style café, as well as safety. Room facility was great, with spacious room, cozy bed and a nice living room area.

    Stayed in March 2017

  • Reviewed: 14 February 2017

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 1 night

    Room was very clean, fresh and w/o any odors. We were traveling with our dog. Staying with dog is not a problem in Hamburg in general. But we were provided with big dog bed and two dog bowls (hence for extra 25eur).

    Stayed in February 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A perfect location for a visit to Hamburg. Near the Elbe, the city, U and S-bahn from the airport. The apartments are very well equipped and the staff extremely helpful. Highly recommended.

    Stayed in January 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Solo traveller
    • Comfort Apartment (1 adult)
    • Stayed 1 night
    • Submitted via mobile

    - If you are travelling alone & you don't need the kitchen facility then it's better to choose 5 or 4 stars hotel as the cost was similar !! - Hotel staff leave at 10 pm and return at 8 am, for first time I see that !!

    Staff were helpful Cleanliness

    Stayed in January 2017

  • Reviewed: 12 January 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights

    There isn't really anything that sticks out as a negative.

    The staff were friendly and the room was clean and spacious. Bed was fairly comfy too. The location was good - we walked to all of the attractions we saw. There is a small supermarket around the corner to purchase any necessities.

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights

    Everything was accurate and nice; if I have to suggest an improvement, I would remove the bath-tub and put a proper shower box instead, thus to enlarge the bathroom and avoid water releases on the floor when taking shower

    The location is ideal for visiting around Harbour area, ElbPhilarmonie, City centre, Market Fish .... simply perfect walking distance. Also the underground station being very close and the supermarket next to the Apartments make the location ideal.

    Stayed in December 2016

  • Reviewed: 27 November 2016

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No amenities such as breakfast, gym, cleaning service + weird payments - forced to pay an extra 10 euro at the end because the price on booking.com was apparently wrong Also a late checkout costs 40 euro that's a bit steep Area can be very loud

    Spacious easy 15 min walk to main attractions

    Stayed in November 2016

  • Reviewed: 14 November 2016

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night

    More coffe, there was Nespresso machine with only two capsules.

    Nice live location, lots of bars, restaurants, nearby is park. At morning I could sit at a huge window and watch the squirrels in the trees. It was wonderful waking up in the middle of town.:-) Absolutely quiet. Close to Reeperbahn and Fishmarkt.

    Stayed in November 2016

  • Reviewed: 31 October 2016

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 4 nights

    Church bells ringing at night:) Though it was possible to sleep well anyway.

    kitchen equipment was nice, couple of nespresso capsules were also welcoming

    Stayed in October 2016

  • Reviewed: 16 October 2016

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 3 nights

    Bit too expensive. Building bit noisy. Complicated to sign in after 22.00 as the touch screen is not very sensitive and the credit card reader has no light... so for enter the PIN code was painful.

    Great and very comfortable room with everything I needed, Nespresso, small kitchen, fridge. Great bed and vey cosy ambiance. Personal extremely friendly A water bottle was in the fridge and as well 2 x nespresso caps with milch and sugar, I really appreciated. Good music set and TV with some US and French channel Supermarket available at 300 m and open up to 22.00

    Stayed in October 2016

  • Reviewed: 15 October 2016

    • Business trip
    • Group
    • Comfort Apartment
    • Stayed 7 nights
    • Submitted via mobile

    no

    pleasent experience in cliper apartment.u can cook in the room.very convinent. for chinese people who dont like local food is best choice.apartment position is very near the port of hamberg.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • With a pet
    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 4 nights

    Bathroom needs a bit of renovation. Parking expensive but maybe its Hamburg standart. No pubs nearby which sell decent Pale Ale. Tried Blockhouse Brew near Elbtunnel: terrible watery substance called beer there. Not recommended!

    Fantastic location. Modern nice studio with parquet floor. A lot of Portuguese/Spanish restaurants nearby. Good Brazilian steakhouse next door.

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Maisonette Apartment with Balcony
    • Stayed 2 nights

    Some basic ingredients in the kitchen were missing: oil, salt, towels. The basic internet that is included in the price is quite slow. For a quicker connection you have to pay 3EUR / day - it isn't much but with a price of almost 200Eur / night it could be included.

    Beautiful apartment by St. Michelis Church, close to the harbor, the city center and to St. Pauli district (about 15 min. on foot). The apartment was very light and spacious, with a comfortable working area and bed, equipped with everything: kitchen, TV, hifi and a large saloon. It faces a green park by the St. Michelis church, so it is very silent. Supermarket, coffehouse is just around the corner.

    Stayed in September 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the staff was extremely unfriendly! Actually we have never experienced anything like it! You have to pay 10euro per night for a baby bed, and we never saw a smile from one of the staff members. They charge you for anything!!! They will not help you with anything! Such a shame. And this is the reason we decided to book a different place next time.

    The location is great! A cosy street with restaurants and Hamburgs best coffee - Milch

    Stayed in August 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 2 nights

    more towels. Skimpy shampoo/soap although we got more when we asked. helpful lobby staff. No air conditioning so it was a little uncomfortable as the temp was 30C for 2 days. Noise from the vagrants in the park across the street.

    Big suite with a nice open feel. Fantastic location. Comfortable bed. Kitchen was stocked with nice dishes/some pots etc.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 1 night

    Expensive parking, not IN the center (about 15 minutes walk), extremely hot (no ar con), room was not as the picture we saw in booking.com

    Comfy bed, easy parking.

    Stayed in August 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Couple
    • Maisonette Apartment with Balcony
    • Stayed 7 nights

    Unfortunately, we were there, in the Portuguese Quarter, when Portugal beat Wales and then went on to win Euro 2016! The noise of the celebrations was quite something and carried on well into the early hours!!

    The spaciousness of the duplex apartment was amazing.

    Stayed in July 2016

  • Reviewed: 13 July 2016

    • Leisure trip
    • Family with older children
    • Comfort Apartment
    • Stayed 1 night

    Nothing to do with the Hotel, but the nearby church bells could be shut down after midnight on Saturday perhaps

    Location to the Sunday Fish Market, to the Argentine restaurants area Massive rooms for very good price

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night

    The card reader was not working and we could not get into the building for 1.5 hours and it was raining outside. There was nobody at the reception (they are closed on Saturday evenings). Eventually we managed to get in via the underground parking ... Staff reaction next morning was more-or-less "sorry, it happens"

    Excellent location and rooms, parking available

    Stayed in June 2016

  • Reviewed: 3 July 2016

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit small though comfortable. The bathtub is really high to get in to. The cleaning could have been better, lots of dust around the bed.

    Really good location, nice area.

    Stayed in July 2016

  • Reviewed: 3 June 2018

    • Leisure trip
    • Couple
    • Maisonette Apartment with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    We liked the spacious design. Thought all staff really helpful and friendly. Apartment clean and comfortable.

    Stayed in June 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • People with friends
    • Maisonette Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No staff working outside daytime hours hard to sort out keys etc

    Good location

    Stayed in April 2018

  • Reviewed: 26 April 2018

    • Couple
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Can be noisy from the street.

    Very large, sunny apartments, nicely furnished and well equipped.

    Stayed in April 2018

  • Reviewed: 25 April 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pay for the parking, no balcony

    Nice furnuture and room. Very clean

    Stayed in April 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 5 nights

    Spacious well equipped apartment. Excellent location.

    Stayed in March 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A better table for having breakfast/meal!

    A lovely experience, starting by a a friendly and professional greeting from the staff!

    Stayed in March 2018

  • Reviewed: 21 April 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location and specious.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night

    Very good alternative to standard hotel, big apartment, great location.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Stayed here before - expensive but worth it. Great apartment hotel in a great place, and very good for family/dog.

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Group
    • Comfort Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t use them.

    Stayed in March 2018

  • Reviewed: 29 March 2018

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom could do with a little work.

    The location was perfect to explore Hamburg from. The room was large and had everything you needed in it.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Group
    • Maisonette Apartment with Terrace
    • Stayed 2 nights

    Great location!

    Stayed in March 2018

  • Reviewed: 31 January 2018

    • Business trip
    • Solo traveller
    • Maisonette Apartment with Terrace
    • Stayed 1 night
    • Submitted via mobile

    No negatives

    Top Notch place and very spacious

    Stayed in January 2018

  • Reviewed: 12 January 2018

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 2 nights

    TV is very small

    Overall very nice and good place to stay and relax after a business day. Location very good.

    Stayed in January 2018

  • Reviewed: 24 December 2017

    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The blankets are way to small, it was impossible to sleep comfy, they have no AC

    It was walking distance from the centre

    Stayed in December 2017

  • Reviewed: 22 December 2017

    • Leisure trip
    • Family with young children
    • Maisonette Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    We were upgrated to an excellent apartment. Many nice restaurants in the Area close to the City center.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment (1 adult)
    • Stayed 1 night

    The room was veeeery cold, with the heater even.

    The calm of the room itself.

    Stayed in December 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 1 night
    • Submitted via mobile

    Location, apartment

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Leisure trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night

    the room has not enough facilities very basics , the heating system was not enough

    good location, very clean, good restaurants near by .

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Business trip
    • Solo traveller
    • Comfort Apartment
    • Stayed 1 night

    The noise from the elevator is heareble from the room I had.

    Stayed in October 2017

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