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Reviews of Hanseat-Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Belsenstr. 6, Oberkassel, 40545 Düsseldorf, Germany

#33 of 198 hotels in Düsseldorf

Guests' Choice

Review score

Based on 70 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Super friendly staff and lovely interior

    Stayed in January 2024

  • Reviewed: 24 December 2023

    10
    Beautiful Hotel. Good Price. Friendly staff. High quality of food and interior. Would come again!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    No elevator. Tight hallways. A bit difficult to navigate with a large suitcase.

    Very friendly staff. Good Beds. Nice interior.

    Stayed in November 2023

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent room and service. Very clean hotel! Also, the room was spacious and the bed was really comfortable.

    Stayed in December 2023

  • Reviewed: 12 November 2023

    8.0
    Very pleasant stay.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Nothing.

    Very nice staff. Nicely prepared breakfast. Quite some space and suitable for a family of three. Location is also good and next to train stops.

    Stayed in August 2023

  • Reviewed: 26 October 2023

    9.0
    Super hotel in great location with very helpful staff.
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    A real bonus would have been an English speaking channel or English subtitles (other than news) on TV and also an information folder in the room with translation though really was not a problem as the staff were all full of excellent information and with very good English.

    Staff were exceptional. Extremely friendly and helpful and this really stood out to us. Location excellent, lovely area, we walked easily to restaurants, shops, over the river and a delightful ice cream and dessert shop opposite. We were in first bedroom in corridor downstairs. The bedroom is very clean, very comfy bed, huge and luxurious showerroom. The bedroom was quite tight on space, though had everything you need and to a high standard. We had rented a car for work and there is a car park a short walk away that the hotel subsidise which was very handy for us. We would definitely go back if ever in Dusseldorf again and will let others know!

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    A beautiful surprise location with super friendly staff.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Surprising furniture and ambiance

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited breakfast options

    Kind stuff, clean room, close to public transportation

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Perfect stay for a city trip!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower leaked and feelwise the bathroom needs some renovation.

    The location is just perfect, room was very nice, bed was outstandingly comfortable! It was very quiet and the accommodations were great. Staff was very polite and helpful at any time. Very nice hotel, highly recommended!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    There was no elevator.

    Breakfast was good enough. The room was perfectly clean. They were friendly and kept our luggage.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    A warm « house »
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice room, nice breakfast. But what I liked most was the staff, very warm, welcoming, smiling, helping. They are outstanding.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Cute and cozy hotel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, very nice ice cream place just in front of the hotel, good restaurants nearby. I loved my room, it had a beautiful view and lovely furniture.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Great hotel to stay in the area
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    My initial room was on the 4th floor and there is no elevator in the building, I was not offered help to get it brought up.

    The staff was very pleasant, friendly and helpful. I had an issue with an AC in my room that disturbed my sleep, but after brining this up the next morning, I was offered a different room, which was much bigger and nicer. The rooms are nicely designed and feel brand new.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Cozy and quiet. Very near town.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    No Air-conditioning but I feel that is the same everywhere in Germany. Room has a fan and with open window it is enough at night.

    Room was spacious for one person. Fridge, Desk, TV and large window. Hotel and area is very quiet at night.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    We‘ll be back!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No AC in the rooms.

    The location and the silence.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Excellent Authentic Hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are very friendly

    Stayed in August 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs renovation

    Near the metro, easy to Givron the centre. High ceilings, large rooms

    Stayed in June 2023

  • Reviewed: 5 July 2023

    9.0
    Exceptional service - online and offline. My stay was very comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Nothing..

    The room was exactly what was in the photos and the location to the venue I was getting too was perfect.

    Stayed in May 2023

  • Reviewed: 1 July 2023

    9.0
    For a short stay in Düsseldorf this is perfect.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms are, as elsewhere in Europe, very small.

    Great location with plenty of good restaurants in walking distance. I also liked the quietness and the fact that you could open the windows. Very nice outdoor area, too.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    a great, very cosy hotel to stay in Duesseldorf
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    excellent hotel. brand new renovation . great interior style. top level toilet and shower material. very friendly staff. very nice back yard.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 3 nights

    The room key could be changed to the modern access cards instead of the heavy key with even heavier key chain.

    Location of the hotel was good for my needs as it was close to my interests. Bed was comfy although the Comfortable Single did not look like the one in the pictures.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    I enjoyed the silence and the comfort.
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    I would prefare to eat without some already cleaning my table and taking my plates when not finsihed. I couldn´t enjoy as much as I like with someone beeing behind me all the time. Parking system is complicated. A lot of people smoking in the back yard, can´t open the window.

    I liked the design of the hotel rooms, the longe and the stairs as all of it. breakfast was delicous, small, so not so much wasted. The person on the night reception was the best. Politely, friendly, funny, all for comfort. he made the stay special! I like the candy bar as well- Great and lovely idea.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    shower box (plastical doors) not sealed => little flood in the bathroom after 5mis of showering.

    beautiful small hotel with great atmosphere. DUSS Altstadt 15min by walking over the bridge. Tram station 20m from the hotel.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    confortable in stay, walk away from tram station and superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    superb

    confortness

    Stayed in May 2023

  • Reviewed: 19 December 2022

    10
    Warm and friendly atmosphere, comfort & excellent service. I've never had a better hotel experience.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights

    The friendly welcome of the staff, beautiful room and superb breakfast. All in all one of best hotel stays I've had.

    Stayed in November 2022

Showing 1 – 25

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