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Reviews of Hotel Haus am Zoo This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Sybelstrasse 21, Düsseltal, 40239 Düsseldorf, Germany

#28 of 197 hotels in Düsseldorf

Guests' Choice

Review score

Based on 265 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 - 22

  • Reviewed: 22 May 2018

    6.3
    Very nice location and garden in the backyard
    • Business trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 3 nights

    Very (!) small room under the roof, external bathroom across the hallway, no aircon. This is the "economy room" at a reduced rate. I assume all other rooms are fully up to standards -- but haven't seem them personally. WLAN was untypically slow at 5 Mbps, max speed.

    Very nice location and garden in the backyard

    Stayed in May 2018

  • Reviewed: 25 April 2018

    9.6
    Nice
    • Business trip
    • Solo traveller
    • Apartment - Ground Floor
    • Stayed 1 night

    At 3.30 am, there was a deafening noise that lasted during 15 minutes

    Everything was very comfortable, the staff very welcoming and the place very nice.

    Stayed in April 2018

  • Reviewed: 17 December 2017

    10
    Excellent! Lovely, elite, comfortable!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is a very elite boutique hotel. We felt the professional management in every details like decoration, lobby, welcoming, breakfast menu and presentation. 100 m walking dintance to 'Hansaplatz' tram station (U71) with direct connection to Altstadt. (December 2017)

    Stayed in December 2017

  • Reviewed: 16 November 2017

    7.1
    Comfortable b&b. 20 euros to get to exhibition and 20 euros to old town, money can quickly add up!
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows- not a fan of feather pillows so had to use cushions from the settee. Tried to stay for dinner on first night but one woman working reception and doing all of the cooking for guests!!! She had to apologise that she would not be able to make out meal any time soon as she had more people to check in. Felt for her as the hotel knew it was the week of Medica and they would be busy. Very similar to faulty towers!

    Comfortable bed, not a luxury stay- more like a b&b but much cheaper than most places. Very welcoming on reception, breakfast pleasant. Would stay again due to value for money.

    Stayed in November 2017

  • Reviewed: 26 July 2017

    9.2
    Lovely little hotel in a nice quiet area close to transport links
    • Leisure trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 4 nights

    Bed could have been more comfortable!

    Plenty of vegan options for breakfast, lovely staff and nice room. They also provide a travel pass for the time you stay with them so all public transport is free.

    Stayed in July 2017

  • Reviewed: 21 May 2017

    8.3
    Good location and A cosy place
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The reception in not 24hours. It is not vitally necessary, but I had to contact them after 00:00 to get additional wifi code to be able to work on a laptop. Giving the wifi code At the check in they did not specify that the code given is valid only for 1 device and will not work on a laptop once you have used it on a mobile. They could have warned about that giving the code :) as I had to work urgently and had to contact them at night but they did not work already.

    Stayed in May 2017

  • Reviewed: 18 May 2017

    7.9
    Breakfast: wide choice-friendly staff
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Wif only for one computer Shower head not cleaned Room a bit old fashioned and small TV Parking in the area is difficult

    Breakfast: wide choice-friendly staff Clean room

    Stayed in May 2017

  • Reviewed: 20 December 2016

    8.8
    A comfortable and quiet hotel a little outside the city centre in an upmarket residential area.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Some of the fittings are a little old fashioned for those who value modernity abocve all else.

    A small family run hotel with friendly staff who make you feel very welcome. The rooms are reasonably well equipped, and clean, with high quality bathrooms where everything works. The buffet breakfast offers a wide choice of hot and cold food. The dishes are quickly replenished and the service is very good. It's possible to hire one of the four Smart cars owned by the hotel, which can be invaluable if you need to visit locations that are not well served by public transport.

    Stayed in December 2016

  • Reviewed: 29 June 2018

    7.5
    Staff ans locqtion
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Light curtain so that the light woke me up early in the morning

    Staff ans locqtion

    Stayed in June 2018

  • Reviewed: 1 February 2018

    8.8
    Exceptional friendly staff
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptional friendly staff

    Stayed in January 2018

  • Reviewed: 23 November 2017

    10
    All good - Super Value for Money
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    All good - Super Value for Money

    Stayed in November 2017

  • Reviewed: 16 October 2017

    10
    Great Hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Lovely hotel with a very nice and comfort room. The breakfast was very good. We enjoyed the stay.

    Stayed in October 2017

  • Reviewed: 19 June 2017

    9.2
    Swimming pool was good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was good Nice breakfast

    Stayed in June 2017

  • Reviewed: 7 April 2017

    9.6
    Perfect price and quality balance!
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi connection fails from time to time.

    Perfect location, full breakfast, parking, nice staff.

    Stayed in April 2017

  • Reviewed: 8 December 2016

    9.2
    One of the best.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Pillow could be better.

    Very quiet room and great breakfast.

    Stayed in December 2016

  • Reviewed: 29 August 2016

    9.6
    The staff was super super friendly.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The staff was super super friendly. And the facilities are amazing for a boutique hotel. Wonderful stay! I highly recommend

    Stayed in August 2016

  • Reviewed: 21 August 2016

    9.6
    Pretty much perfect
    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Helpful staff, very comfortable room and beds, fabulous breakfast. Wish we could have stayed longer.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 March 2016

    7.9
    Excellent staff, great breakfast.
    • Leisure trip
    • Family with older children

    Excellent staff, great breakfast. 10 minutes from the airport.

  • Reviewed: 12 December 2015

    8.3
    Good location, easy to access the city centre.
    • Leisure trip
    • Solo traveller

    Good location, easy to access the city centre. Free parking right in front of the hotel. Friendly hotel staff, easy and quick check-in.

  • Reviewed: 27 August 2015

    8.3
    Greast staff!
    • Leisure trip
    • Family with young children

    It was a very nice stay and a pleasure to be there!

    Greast staff! Many thanks!

  • Reviewed: 14 March 2015

    9.2
    Good stuff, comfy beds, clean rooms, nice neighborhood,...
    • Business trip
    • Solo traveller

    It is a little bit far away from dusseldorf centraal

    Good stuff, comfy beds, clean rooms, nice neighborhood, price is good, close to tram

  • Reviewed: 13 January 2015

    9.6
    Great wifi.
    • Business trip
    • Solo traveller

    Great wifi. Great breakfast. Parking available (cost) in hotel. Good location, close to the Messe. Small hotel, charming.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 22

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