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Reviews of Bestprice Hotel Aachen City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Friedlandstr. 20, 52064 Aachen, Germany

#38 of 41 hotels in Aachen

Guests' Choice

Review score

Based on 73 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.3

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 - 39

  • Reviewed: 11 July 2018

    5.8
    The location was close to the Hauptbanhof.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location was close to the Hauptbanhof. The room was clean.

    Stayed in July 2018

  • Reviewed: 6 July 2018

    9.6
    Aachen revisited in summer rather than for the Christmas Market
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast bar was not open

    The room was comfortable for us. It was handy both for the station and also close to the town

    Stayed in July 2018

  • Reviewed: 29 June 2018

    9.2
    Very nice and comfortable . Close to the station . Bonus !
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nobody at reseption . Difficult to contact the property

    The room and the neaghtness . Vallue for money

    Stayed in June 2018

  • Reviewed: 26 June 2018

    7.9
    Good value for a weekend stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    It was a bit noisy at night as you could hear other guests in their rooms.

    Very cosy, comfortable and clean single room.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    10
    Well done!
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a little cramped, but it was quite manageable

    Excellent location, clean, quiet, well maintained. Extremly good price.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    9.6
    Affordable, clean and near the center
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff. Clean room. TV. Near the center. Easy to find.

    Stayed in May 2018

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    8.3
    Very friendly and helpful receptionist.
    • Leisure trip
    • Couple

    Very friendly and helpful receptionist. Fairly spacious room, though with very small bathroom. Typical small-scale city hotel, fairly close to main railway station.

  • Reviewed: 12 May 2016

    6.7
    Staff at reception helpful and very attentive.
    • Business trip
    • Solo traveller

    Single room very very small. On First floor overlooking street.Noise from outside kept me awake throughout the night and early morning. No sleep!

    Staff at reception helpful and very attentive.Breakfast good standard. Location excellent. about 5 mins walk from side of train station

  • Reviewed: 16 April 2016

    10
    The staff were just great: I arrived very early at 10.
    • Leisure trip
    • Solo traveller

    Nothing at all.

    The staff were just great: I arrived very early at 10.00 but could still leave my things in the room. The room was comfortable and quiet yet very near to the main railway station. The breakfast was just great.

  • Reviewed: 15 March 2016

    10
    Very convenient, near town centre and train station .
    • Leisure trip
    • Group

    Nothing

    Very convenient, near town centre and train station . Very friendly and helpful staff . Everything was perfect and the price was very good too.

  • Reviewed: 8 March 2016

    6.3
    Nice and friendly personel.
    • Business trip
    • Solo traveller

    No breakfast included for special discounts. Extra blanket could be cleaner. Old styled room decoration. Old used matress.

    Nice and friendly personel. Easy check in and check out. Good location, close to the main station.

  • Reviewed: 27 February 2016

    9.0
    Ideal for my needs.
    • Business trip
    • Solo traveller

    Ideal for my needs. It was even closer to Aachen Hauptbahnhof than the map infers, just turn left in main entrance hall and then walk straight on and the hotel is in front of you. Takes less than just 5 minutes !

  • Reviewed: 21 February 2016

    8.3
    The receptionist was exceptionally kind and welcoming.
    • Leisure trip
    • Couple

    It is a little bit of a walk from the Centre - maybe ten minutes.

    The receptionist was exceptionally kind and welcoming. This is a budget hotel which was certainly worth it for the price we paid.

  • Reviewed: 31 December 2015

    5.4
    Conveniently located steps from the train station and a...
    • Leisure trip
    • Family with older children

    While the rate was very low (48 euros for two), the hotel lacked the most basic amenities such as toiletries (there were, however, 9 packets of shampoo; an empty tissue dispenser and a faulty shower head). Offering free WIFI, the signal did not reach our 4th floor room and there was a light bulb out in the desk lamp. The few TV channels were only in German. Furthermore, there was a very disagreeable odour throughout the property. Finally, at 7 euros pp, breakfast offered few choices and a bare minimum of anything edible.

    Conveniently located steps from the train station and a short, 15-minute walk to the city centre.

  • Reviewed: 6 December 2015

    8.3
    Small hotel is situated near central railway station and...
    • Leisure trip
    • Family with older children

    Small hotel is situated near central railway station and tower of gate of old city wall, only 10 minutes from Aachen Dom. Careful staff try to help in caseof any problems

  • Reviewed: 18 August 2015

    3.3
    Nothing.
    • Leisure trip
    • Group

    The advertised hotel was not what it said it was. Wifi dodgy. Worst little room I have seen. Felt like I was in a cell. Room hot and noisy. No mini bar as advertised. No satellite TV. The TV was about 10cm big. Toile tree were sachet of soap. Walking up the stairs were a death trap till they turned lights on. Breakfast room was not fully renovated. Outside courtyard not done. Owner ignored me when I asked to see her. Moved out. Was my worst nightmare. Not 3 star by any means.

    Nothing. See what I didn't like.

  • Reviewed: 18 August 2015

    8.3
    very friendly staff;
    • Leisure trip
    • Group

    breakfast was a little too standard I thought. Not an expensive hotel but at the same time expensive enough to have more variety.

    very friendly staff; very clean

  • Reviewed: 16 August 2015

    5.4
    I was at the hotel overnight, for 15 hours, and I never saw...
    • Leisure trip
    • Solo traveller

    I was at the hotel overnight, for 15 hours, and I never saw any other person ,either guest or staff. The instructions for reaching the hotel from the main train station were very inexact and I had to make three circuits before I could find the hotel: its name was obscured by the scaffolding in front of it. I was not informed of the absence of a restaurant until I arrived- by a letter left in my room. The notice posted on the front door said the staff had closed at 22.00 but I arrived at 19.30 and already had to collect a key from the Ibis hotel

  • Reviewed: 1 August 2015

    7.9
    Location.
    • Leisure trip
    • Solo traveller

    Wifi didn't work on top floor. They moved us to lower floor and wifi was no problem. Friendly staff. Enjoyable stay. :-)

    Location. Staff. Breakfast.

  • Reviewed: 16 June 2015

    8.8
    Stayed one night, travelling by train, only a short walk...
    • Solo traveller

    Stayed one night, travelling by train, only a short walk from the station - but check the directions first! The breakfast is excellent and was included in the price.

  • Reviewed: 25 May 2015

    7.5
    Great value for location close to Kaiser Dom, Imperial...
    • Leisure trip
    • Solo traveller

    Parking is on street, where you can find. Room facing street was noisy. Small room. Bed okay, not great.

    Great value for location close to Kaiser Dom, Imperial Cathedral. Friendly staff. Very good breakfast with options. Clean room. Great restaurant next door for evening meals.

  • Reviewed: 16 May 2016

    7.9
    NEAR THE STATION AND TOWN
    • Leisure trip
    • Couple

    NEAR THE STATION AND TOWN

  • Reviewed: 9 May 2016

    10
    Comfortable position, close to the historical center and...
    • Leisure trip
    • Solo traveller

    Comfortable position, close to the historical center and Central Station of Aachen Very kind staff Very clean and relaxing room

  • Reviewed: 6 May 2016

    7.5
    clean,near the center and central train station
    • Business trip
    • Solo traveller

    Extremely bad Internet signal, noisy,worn sheets and towels, bad price-quality ratio

    clean,near the center and central train station

  • Reviewed: 28 April 2016

    7.9
    No tea/coffee facilities in the room
    • Leisure trip
    • Couple

    No tea/coffee facilities in the room

  • Reviewed: 18 April 2016

    6.3
    Had to wait 90 minutes in the reception for the staff break...
    • Solo traveller

    Had to wait 90 minutes in the reception for the staff break to end. No one answered during that period to let me check in

  • Reviewed: 27 March 2016

    3.3
    No internet, cash only, room reeking of smoke, half-empty...
    • Leisure trip
    • Couple

    No internet, cash only, room reeking of smoke, half-empty bottle of vodka besides the window,.. It is the worst stay I ever had so far.

  • Reviewed: 8 March 2016

    7.9
    It's quite close to the train station, it's easy to...
    • Leisure trip
    • Family with older children

    The price is a little bit high for Aachen which is not quite a tourist place.

    It's quite close to the train station, it's easy to find.

  • Reviewed: 4 February 2016

    8.8
    Stuff was very friendly
    • Business trip
    • Solo traveller

    Wifi on top floor was not good

    Stuff was very friendly

  • Reviewed: 4 January 2016

    8.8
    Very nice and friendly staff at reception with very good...
    • Leisure trip
    • Group

    Very nice and friendly staff at reception with very good location.

  • Reviewed: 15 December 2015

    7.5
    good location and breakfurst
    • Leisure trip
    • Solo traveller

    cold in night

    good location and breakfurst

  • Reviewed: 23 October 2015

    8.8
    near the main station, clean, the breakfast was nice.
    • Business trip
    • Group

    the room was very small, and the heating did'n work sometimes.

    near the main station, clean, the breakfast was nice.

  • Reviewed: 8 September 2015

    7.9
    No private parking.
    • Leisure trip
    • Family with older children

    No private parking.

  • Reviewed: 23 August 2015

    8.3
    good location very clean and tidy.
    • Leisure trip
    • Group

    good location very clean and tidy. language was difficult unless it was a straightforward request

  • Reviewed: 20 August 2015

    7.5
    Location/friendly staff
    • Leisure trip
    • Couple

    Breakfast was modest at best

    Location/friendly staff

  • Reviewed: 20 August 2015

    7.1
    Convenient for town centre and railway station
    • Leisure trip
    • Solo traveller

    No tv stations in english

    Convenient for town centre and railway station

  • Reviewed: 12 July 2015

    9.6
    Very kind staff, cosy and very quiet room, comfortable beds,...
    • Leisure trip
    • Couple

    The bathroom was a bit small, but okay for a short stay...

    Very kind staff, cosy and very quiet room, comfortable beds, fantastic breakfast...

  • Reviewed: 16 June 2015

    9.2
    Lage
    • Business trip
    • Solo traveller

    keine Parkmöglichkeit

    Lage

  • Reviewed: 28 May 2015

    7.1
    Clean, handy to train station.
    • Leisure trip
    • Couple

    Main door locked until 14:00 the day of our arrival

    Clean, handy to train station. Friendly, helpful staff when any are present

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 39

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