Marzellenstr. 13-17, Altstadt-Nord, 50668 Cologne, Germany
#137 of 240 hotels in Cologne
Guests' ChoiceBased on 878 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.9
Staff
8.8
Value for money
7.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Ahsen
Turkeylocation is perfect and safe; close to train station and city centre. you can walk easily historical and touristical attractions
Stayed in April 2024
Reviewed: April 19, 2024
Siriyot
ThailandLocation very near all attractions
Yes, I like the property due to good location.
Stayed in April 2024
Reviewed: April 17, 2024
Pennapa
ThailandNo
Near to center big room
Stayed in April 2024
Reviewed: April 17, 2024
Lisa
JapanNone
Great hospitality. Staffs were so nice and very helpful. He introduced many places nearby.
Stayed in March 2024
Reviewed: April 15, 2024
Christopher
United KingdomThe air con in the rooms was poor, making my stay rather warm!
The service, bar and gym were all decent
Stayed in April 2024
Reviewed: April 15, 2024
Martin
United KingdomNothing
Excellent location, good size rooms, nice bar facilities and great breakfast buffet. All staff we interacted with were helpful and engaging.
Stayed in April 2024
Reviewed: April 15, 2024
Ahmet
TurkeyThe staff was very attentive. hotel is clean and comfortable
Stayed in April 2024
Reviewed: April 8, 2024
Srikumaran
GermanyThe Preis is too high
Good location and very clean.
Stayed in April 2024
Reviewed: April 8, 2024
Dean
United KingdomAt times, the waiting time for service at the bar was too long.
The staff were all incredibly professional and friendly, especially on the front desk. Special mention for Kerem Aksu who was very helpful to us.
Stayed in April 2024
Reviewed: April 6, 2024
Frances
United KingdomI didn’t have any complaints
Really easy to get to from station . Right by cathedral . Staff weee super friendly . Nice room and fitness centre good
Stayed in April 2024
Reviewed: April 5, 2024
Louisagamble
United KingdomLimited menu. However lots of choice nearby.
Great location near to the Dom and the train station for getting from the airport. Room was spacious and comfortable.
Stayed in April 2024
Reviewed: April 4, 2024
Lee
United KingdomAir con was not great, could not lower below 23 in one of our rooms, also a bit asthmatic….
Good location for train station and easy walking to central cologne. Good bar downstairs, albeit a little expensive. Good selection of drinks.
Stayed in April 2024
Reviewed: April 4, 2024
Marco
Czech RepublicRoom cleaners left a shaving blade in soap holder of bathtub from previous guest
Location
Stayed in April 2024
Reviewed: April 2, 2024
Philip
IrelandExcellent location and hearty breakfast. Staff very welcoming and friendly too.
Stayed in April 2024
Reviewed: April 2, 2024
Adnan
PakistanThe location was the best
Stayed in April 2024
Reviewed: April 2, 2024
Thomas
NetherlandsSuper friendly staff! The hotel is very dog friendly as well (5 star dog service by providing a water bowl, some treats and plently of pats every time we had breakfast in the Pigeon Post bar area) . Great breakfast, good location, comfortable room.
Stayed in March 2024
Reviewed: March 28, 2024
Bernard
Belgiumnothing
breakfast is great. Rooms are perfect, I slept very well.
Stayed in March 2024
Reviewed: March 17, 2024
Manon
NetherlandsThere are not enough parking spaces available
The hotel is beautiful, the bar and restaurant are great!
Stayed in March 2024
Reviewed: March 15, 2024
Nigel
United KingdomHigh price for breakfast. No comfortable guest lounge area.
Location
Stayed in March 2024
Reviewed: March 5, 2024
Darren
New ZealandVery old and out dated
Very close to Köln city centre
Stayed in March 2024
Reviewed: February 27, 2024
Agnès
BelgiumTemperature in the room was too low and we were quite cold in the night. Thicker covers would do good.
Absolutely excellent breakfast, clean rooms, super equipped fitness
Stayed in February 2024
Reviewed: February 27, 2024
Concepcion
MexicoElevators need maintenance
Everything amazing!
Stayed in February 2024
Reviewed: February 26, 2024
Zhengpeng
ChinaEverything is good
Stayed in February 2024
Reviewed: February 25, 2024
Panagiotis
GreeceVery poor cleaning outside infront the building. There is no spare coffee machine within the lobby as used in the other hotels of the Hilton chain.
Nice and smiling employees. Very good breakfast. Very good cleaning inside the hotel.
Stayed in February 2024
Crivitz, Germany
Catania, Italy
Emsworth, UK
Lozenets, Bulgaria
Lloret de Mar, Spain
Creedmoor, USA
Koggala, Sri Lanka
Yekaterinburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content