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Reviews of Hilton Mainz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rheinstr. 68, Altstadt, 55116 Mainz, Germany

#26 of 40 hotels in Mainz

Guests' Choice

Review Score

Based on 292 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 13, 2024

    8.0
    Keep your expectations normal and you'll enjoy yourself
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    Two problems with parking. 1. I received a four day card at check in, but I had to run back up to reception daily to have it activated. 2. Parking was 34 Euro per day. Equal quality hotel 500 meters down the road has cheaper parking. Two problems with the restaurant. 1. Brasserie wasn't open the entire trip. 2. The last time I was here they had an excellent menu with multiple steaks to choose from. Now they only had a one page menu with pricey items.

    More than enough healthy options at breakfast. The bed was very comfortable. The room was quiet, even though it was next to the main road. There was always plenty of enough parking, regardless of the time of day.

    Stayed in February 2024

  • Reviewed: January 10, 2024

    8.0
    Fairly good stay at Hilton Mainz
    • Leisure trip
    • Solo traveler
    • Superior Twin Room - City Wing
    • Stayed 3 nights
    • Submitted from a mobile device

    My room did not have a view on the river, and I had to walk quite far to get to it.

    Hilton quality on most things, nice big room

    Stayed in October 2023

  • Reviewed: January 2, 2024

    8.0
    Nice hotel, best location… prices high. Great and friendly staff.
    • Business trip
    • Group
    • Superior King Room - City Wing
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was very boring

    Staff very friendly, a standard bath-tub in a hotel is really not up to date…. or you have a wellness bathroom or just put a shower in;)

    Stayed in January 2024

  • Reviewed: December 22, 2023

    9.0
    Nice big hotel right on the river andclose to center of old town with large rooms.
    • Leisure trip
    • Solo traveler
    • Superior Twin Room - City Wing
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s a bit dated. The hallway carpets looked worn and dirty.

    Very close to the old town for Christmas market and sightseeing. Our section of hotel had a side entrance that put us right on the street so we didn’t have to walk all the way back to lobby to leave hotel. This was very handy. Only a 5 minute walk to the Dom. Good restaurant and bar and right off of the river walk. I enjoyed walking there. Room ver comfortable and spacious.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    9.0
    Great hotel and great people.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a very long hike to our room.

    Breakfast was wonderful. Front desk was extremely helpful.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    Was offered a free upgrade by the receptionist in return for subscribing to the Hilton reward program (called 'Hilton Honors'). Was then given the basic room I had booked - ground floor, facing the traffic, even though the place was more or less empty - it would have cost them nothing to put me on the river-front room on the other side of the corridor. I guess she gets some bonus for signing people up to the program and lies her way into getting your data. I wouldn't mind, but naturally I was all grateful and smiley about the upgrade. Not very nice - I felt a bit conned and foolish. [Needless to say, I now get lots of nice emails from Hilton about every damn thing].

    Good location.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Nothing!

    Very comortable beds

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Nice location, friendly staff an good sevice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Good service

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our check out lasted too long due to some unefficiency at the reception.

    Beautiful room very quite and spacious. Breakfast was amazing with super wide choices. The building is huge with a side overlooking the river, stunning!

    Stayed in August 2023

  • Reviewed: August 31, 2023

    9.0
    Really enjoyed the stay - although it was for work.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Hire car costs.

    Everything was great. Would stay again.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    We enjoyed our stay and will choose Hilton Mainz again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bread Rolls at the breakfast buffet were not crisp as expected from german bakery bread rolls

    Nice room with exellent bathroom

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Very nice and enjoyable stay.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking garage price.

    Great location. Comfortable bed and good breakfast.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor housekeeping. Room only cleaned once at our request.

    Great location, friendly staff, spacious and comfortable room. Good restaurant with good quality food and drink.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Right in the centre of Mainz - Good breakfast

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Enjoyable Stay At Mainz Hilton
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    No free internet in your room only in the lobby. A charge of 19 Euros per day. For a Hilton hotel in this day and age it surprises me that free internet is not available in all areas of the hotel .Very disappointing. Something to consider if booking this hotel

    Mainz Hilton is in a great location overlooking The Rhine River. The rooms have been renovated and are spacious and very comfortable.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    7.0
    Comfortable but overpriced
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Over priced.

    Location

    Stayed in June 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Outlet didn't work near bed. No bottle opener for bottled water. Fridge filthy

    Breakfast was excellent

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Comfortable
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Choice of food in restaurant

    Good breakfast. Comfortable room & bed

    Stayed in April 2023

  • Reviewed: June 21, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was not cleaned on a regular basis.

    Stayed in April 2023

  • Reviewed: June 11, 2023

    9.0
    would stay here again!!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    wish the AC was cooler

    great location. friendly staff

    Stayed in June 2023

  • Reviewed: April 25, 2023

    8.0
    high standard quality
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    Receptionist(e) non-formé(e)s

    Propreté

    Stayed in April 2023

  • Reviewed: April 19, 2023

    9.0
    Everything was perfect
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Really difficult to criticize anything. Perhaps the shower curtain/shower tray edge could be improved, there is a great deal of spatter, requiring quite a bit if time to wipe the floor. But this is really a minor issue, considering everything else.

    First of all, thank you for helping me with an early check-in. After a long international flight, it is the most welcome and refreshing thing to be able to check in on arrival, rather than to wait for the afternoon. Room: Lovely and very spacious, comfortable, and the sunscreens for afternoon sun were very welcome. The Nespresso machine was nice! Breakfast: wide selection, enough seating for all guests, nice view towards the river. Alternative access to the Dom-wing very convenient. The selection of gallery artworks for sale that was on display, was fascinating. Very supportive to artists to make your premium exhibition space available, with exposure to perhaps a more discerning group of people. A delightful stay, hope I can be back.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Missed Gym and sauna

    Room was clean. Breakfast was good. Location was nice. near my conference center.

    Stayed in April 2023

  • Reviewed: December 16, 2022

    9.0
    I was ok
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Since the temperature was very cold -5 degrees, I felt the heating could have been better. It would have been nice to have had a welcome pack. Proper Menus, and information abouttje hotel and the local area

    Stayed in December 2022

Showing 1 - 25

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