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Reviews of Best Western Plus Hotel Bautzen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Wendischer Graben 20, 02625 Bautzen, Germany

#6 of 7 hotels in Bautzen

Guests' Choice

Review score

Based on 496 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    9

  • Facilities

    8.1

  • Staff

    9

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 - 25

  • Reviewed: 17 July 2018

    7.1
    a non-aircon hotel in a central location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    rooms without air-condition having the hottest summer in decades is a deal breaker (of course no information about that before you book the room). No, small fan's cannot replace an aircon.

    central location

    Stayed in July 2018

  • Reviewed: 28 May 2018

    9.6
    excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    n/a

    great location. bedroom top notch along with bathroom facilities. great night sleep, no noise whatsoever from within or outside hotel. hotel was spotless and staff friendly would definitely stay again

    Stayed in May 2018

  • Reviewed: 1 May 2018

    6.7
    It was in the center of Bautzen.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    We booked through booking.com but when we arrived they didn't have our room available. We got a single room that was prepared as a double. That you need to pay for parking is what I don't like. The parking space belongs to the hotel.

    It was in the center of Bautzen. It was clean.

    Stayed in April 2018

  • Reviewed: 28 March 2018

    6.7
    Place, parking, customer care
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Squeeky twin bedroom instead requested one queen size, Table with sharp corners near bed, got face damaged while sleeping

    Place, parking, customer care

    Stayed in March 2018

  • Reviewed: 30 January 2018

    5.0
    The stuff was nice and kind, but the bathrooms are dirty .Definitly will not come back.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    In the first room we moved in , the bathroom was dirty and there was someones hairs on the floor and in the bath, then they give us another room and in the bathroom it was also someone hair, the toilet was also dirty.

    Stayed in January 2018

  • Reviewed: 4 September 2017

    4.6
    the rooms are oldish.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    the rooms are oldish. this hotel needs renovation and for the price they have, i consider it very expensive to sleep in a room that looks like from the seventies. they started renovating the exterior of the hotel, but this does not really help, i would rather have renovated rooms.

    Stayed in August 2017

  • Reviewed: 22 August 2017

    4.6
    Liked the town but hotel not good for the enormous price we paid.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It was a soulless , functional hotel, covered in scaffolding. No nice extra touches in the room. It was very noisy and really apart from the polite staff, had no redeeming features. very expensive for what it was

    parking was secure

    Stayed in July 2017

  • Reviewed: 13 January 2017

    6.3
    I will stay again when in the Bautzen area. All in all okay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The pillows were aweful. This is not really not new for hotels, but this was especially a "pain in the neck". It was very cold outside, and I was actually cold in my room as well.

    The staff were very friendly. The location is directly in Bautzen, also convenient.

    Stayed in January 2017

  • Reviewed: 31 August 2016

    5.0
    Not comfortable hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioner in the room. I had to open the window at night, mosquito flying into the room Poor breakfast. Not flesh bread. Expensive parking fee in spite of Bautzen is not big city

    Location

    Stayed in August 2016

  • Reviewed: 5 June 2018

    7.9
    Very convenient
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Car park can get full

    In the town and comfortable

    Stayed in June 2018

  • Reviewed: 10 May 2018

    10
    Great location, friendly staff, comfortable room and bed.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, friendly staff, comfortable room and bed.

    Stayed in May 2018

  • Reviewed: 1 April 2018

    5.8
    Could not connect to wifi
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could not connect to wifi

    Stayed in March 2018

  • Reviewed: 17 January 2018

    10
    Spacious room with big bed.
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Not enough places on the hotel parking

    Spacious room with big bed. Tasty, varied breakfast. Good location.

    Stayed in December 2017

  • Reviewed: 16 October 2017

    5.4
    Old facilities, poor cleanlines of rooms. Nice and friendly staff. Good breakfast and view
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Poor cleanliness

    Stayed in October 2017

  • Reviewed: 9 August 2017

    8.3
    Location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking, breakfast

    Location

    Stayed in July 2017

  • Reviewed: 23 July 2017

    10
    Ideal over night stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Staff, help with direction details because are sat nav got damaged in a accident days before, good location excellent secure parking

    Stayed in July 2017

  • Reviewed: 18 March 2017

    7.9
    Improve lighting in bathroom
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Improve lighting in bathroom

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 November 2015

    9.6
    Staff were very helpful, hotel was well presented and a...
    • Leisure trip
    • Couple

    Had a few issues connecting to the wifi, but eventually got it sorted out.

    Staff were very helpful, hotel was well presented and a pleasure to stay in.

  • Reviewed: 4 October 2015

    7.1
    Location, spacious room, fridge,kettle.
    • Leisure trip
    • Couple

    Restricted gym hours. Smell of cigarette smoke on our floor . Artificial air treatment needs addressing- allergy symptoms experienced after each night. High cost of breakfast.

    Location, spacious room, fridge,kettle.

  • Reviewed: 8 July 2015

    5.0
    Hotel is located in the middle of the city, perfect
    • Leisure trip
    • Solo traveller

    I payed 87 EUR + 12 EUR Breakfast and could expect an air condition for this money. Not only by 35 Grad i is problem, the hotel will have the same heating problems by 25 Grad, because the sun stands the entire afternoon at the rooms.

    Hotel is located in the middle of the city, perfect

  • Reviewed: 16 March 2016

    10
    Overall experience is positive
    • Business trip
    • Solo traveller

    Overall experience is positive

  • Reviewed: 15 February 2016

    9.6
    Localization and parking
    • Leisure trip
    • Family with older children

    Localization and parking

  • Reviewed: 10 December 2015

    9.6
    Good Location near the old city.
    • Leisure trip
    • Solo traveller

    Good Location near the old city. The staff at the hotel is excellent. Do like this hotel.

  • Reviewed: 30 September 2015

    10
    Graet location
    • Leisure trip
    • Couple

    Nothing

    Graet location

  • Reviewed: 14 May 2015

    10
    Great hotel and staff could not have been more helpful.
    • Leisure trip
    • Couple

    Great hotel and staff could not have been more helpful. Very easy to find.

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 25

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