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Reviews of Best Western Hotel Leipzig City Centre This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kurt-Schumacher-Str. 3, Mitte, 04105 Leipzig, Germany

#77 of 90 hotels in Leipzig

Guests' Choice

Review score

Based on 1541 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7

  • Location

    8.6

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.4

  • Free WiFi

    8.5

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Showing 1 - 75

  • Reviewed: 2 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Trams a little noisy and run through the night - but ear plugs available at reception and a few steins of Dunkel at the hotel bar also helps.

    Smart neat modern rooms - Location fantastic for everything in the city

    Stayed in May 2018

  • Reviewed: 31 May 2018

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    It was too hot inside the room and no aircondition service was provided. Although we mentioned this from the first day nothing was done.

    The room was very clean. Breakfast was excellent and the location of the hotel ver nice

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy area due to street traffic, trams pass during the night, hard to rest even with the window closed.. Room was small. The Bathroom was built inside the room separated by a glass wall, no ventilation

    Very good situated hotel across Haumptbanhof, all shops and food available until 9pm. Bed was comfortable , room was clean, the lobby smelled like new, staff is helpful, and they have welcome snacks in some days

    Stayed in May 2018

  • Reviewed: 24 April 2018

    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    staff was rude..internet unpredictable..no free water..no air cooling..noisy.. trams in front..unlike other BWs. Overall not welcoming and helping.

    Placed right in front of Haubnhof.

    Stayed in April 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    THE BATHROOM IS MADE OF GLASS? Absolutely NO PRIVACY. Absurd whoever thought of putting that. I absoluty would never go back to a best western. When you rent a hotel you expect an actual bathroom.

    Breakfast selection was good. Rooms were clean.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The location is super excellent, just next to the main train station (Leipzig Hauptbahnhof) and easy access to all public transportation. The hotel is clean, staff are nice and friendly. I cannot say that the room was big, but it is appropriate and comfortable.

    Stayed in March 2018

  • Reviewed: 13 February 2018

    • Solo traveller
    • Single Room
    • Stayed 4 nights

    You asked about the view. My view was standard but it was not an issue as I only was there during the evenings. The view therefor is not relevant in my situation.

    The decor, especially the glass which divided the bathroom from the bedroom was beautiful and elegant. The hallways and loft were clean and the bed was very comfortable. The desk staff erer very helpful and the cleaners were very friendly.

    Stayed in February 2018

  • Reviewed: 2 February 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Nothing.

    Everything. Location is excellent. Services are good and staffs are very kind. We will certainly come back to Best Western Hotel next time in Leipzig.

    Stayed in January 2018

  • Reviewed: 2 February 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Our room had a bathroom with semi-transparent walls - it really can be a problem for some people, especially people traveling for business. Also, the door to the bathroom was sliding, and you could actually see inside the bathroom.

    The room was clean and quiet. Main Leipzig train station is right across the hotel, you can reach the center in 10 minutes on foot, which is filled with restaurants, bars and shops.

    Stayed in January 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not much. Breakfast was pricey, but not obligatory.

    Very handy for Leipzig Hbf. A kettle in the room is always a nice find in Germany. Price was good for the area.

    Stayed in January 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I missed evening room service for food. But quite understandable as it is a different type of hotel and still excellent value.

    The breakfasts were very good and good value plus the staff efficient, courteous and friendly.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was too small and dark. View of dismal car park uninspiring for over 90€ a night. Basically it’s a question of value for money which was not good. I would expect to pay around 60€ a night for a room this small and basic.

    Good location. Polite staff.

    Stayed in January 2018

  • Reviewed: 29 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Serving area at breakfast should be looked at to make it flow better for guests

    Rooms were just refitted and very fresh decor Staff were great and bar area was comfortable Buffet breakfast was excellent

    Stayed in December 2017

  • Reviewed: 25 December 2017

    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    On the day of my check out, I got a knock on my door at 08:00, 08:30, 09:00, 09:05. I thought check out is until 12:00 as it says on the card with the key. I found that disturbing. By the way, I left on 09:10.

    Thank you for the Birthday surprise, I LOVED IT!

    Stayed in December 2017

  • Reviewed: 26 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    None

    - Excellent location as was right next to Leipzig Hbf station and the main bus and tram route - Room was spacious with all the facilities we wanted. - Staff were friendly

    Stayed in November 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was too small. Not easily located for the old town area.

    The original reception person we met was nice and helpful. And the location next to the railway station suited us.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    The tub containing the shower was narrow and a bit slippery - needs more anti-slip material on the surface. The room could use a bit of paint but was perfectly serviceable.

    The property was very convenient from the train station, and the staff members were very helpful. The bed was very comfortable, the AC worked well, and furnishings were sturdy but pleasant.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge in the room - can't cool own drinks

    Very nice place to stay directly across the main train station. Beds are comfy and breakfast is delicious.

    Stayed in September 2017

  • Reviewed: 27 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    I was overcharged for breakfast - I only had breakfast once but was charged twice. I did not notice until I got back to the UK due to the currency difference.

    Location mainly.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Wifi a little unreliable - connection often lost. Good buffet breakfast though rather crowded at busy times. Minor reservations - on the whole this is a good, reasonably priced hotel.

    Convenient location at the side of the Hauptbahnhof. Small but well designed room and en suite. Helpful reception staff. Returning guest and would not consider staying anywhere else.

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The beds were a little too soft, I need a firmer mattress to avoid back pain. There were no English breakfast tea bags in the room, although they did have them at breakfast. Space in the room was quite limited, might be challenging for anyone with poor mobility

    Everything we needed was available either at the property or in the train station outside. The staff are very friendly and speak good English. The breakfast buffet is very nice, a wide range for only 11 Euros per person. The shower was wonderful.

    Stayed in June 2017

  • Reviewed: 3 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The straff was very friendly and helping. Breakfast was very Good. Got surprised of a sweet girl Anna when she served me coffee on my table. Thank you for the service.

    Stayed in June 2017

  • Reviewed: 21 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    For this price I was expecting nicer room with some view and not looking on the emergency fire stairs. Also weird ammonia odor was present in the room.

    For one night stay it is OK.

    Stayed in May 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The bathroom has been designed for ultra-thin people only, not for most; the single room would be large enough, if ith had not been filled with unnecessary furniture

    Good location, decent price, and quiet (at least if you have a room at the backside)

    Stayed in May 2017

  • Reviewed: 10 February 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Stayed in a week's time in 4 'brand' hotels (Comfort, Mercure, Best Western, NH). This one was the poorest in comfort. Small, uncomfortable moving bed, no fridge, a bathroom so small that using the toilet required some acrobatics, and keeping the door open to have room for your legs. Moving about in a room with two beds was also nearly impossible. Colleagues complained about outside noise (tram).

    Opposite railway station, walking distance to city centre.

    Stayed in February 2017

  • Reviewed: 11 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Location was fine for us, but large empty building next door was a bit dismal and created a rather dark approach to our hotel from the town centre at night

    Staff were pleasant and helpful - especially those on breakfast duty. Excellent shower in bathroom.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor internet reception. We stayed on the 7th floor (top floor) but the lift only reached the 6th floor. There is no view from the window.

    One computer and printer at the reception area. Big radiator was great. They provided hot chocolate packet drink :)

    Stayed in December 2016

  • Reviewed: 21 December 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The room was a bit small. Breakfast is expensive. You can easily find alternatives in the train station in a cheaper price.

    Perfect location. One minute away from the main train station. No problem with the WiFi

    Stayed in December 2016

  • Reviewed: 15 December 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The WiFi connection was catastrophic. It kept breaking up and I had to log on every 10 minutes or so. This was very frustrating.

    The location of the hotel was excellent: opposite the main railway station and only 5 minutes from the historic centre. The staff were friendly and the rooms well appointed (even with tea/coffee making facilities - something unusual in German hotels in my experience). Being ultra-cautious, I appreciated having a small safe in my room where I could leave valuables.

    Stayed in December 2016

  • Reviewed: 2 December 2016

    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Even with a small baby, we had to go to the 7th floor, where you had to take stairs from the 6th floor.

    It was right next to the cental station. Even with a small baby, it was very easy to reach there.

    Stayed in November 2016

  • Reviewed: 7 November 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room is too small , i am 6'4" and thebed sheet was short for me

    Location right next to the train station , as you get off from train one floor down to your right cross the road you are in your hotel. Breakfast is good

    Stayed in November 2016

  • Reviewed: 6 October 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The rooms are small and a bit hot.

    The beer at the bar was extra good. The staff very sweet and very helpful, the best. The train station was right across the street.

    Stayed in September 2016

  • Reviewed: 30 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The staff were rude and unhelpful. When I asked what tourist things I could do in Leipzig and they said "go look it up on the internet".

    It was just across the road from the main train station and only a quick walk to the main city centre

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Most of the staff were helpful, with the exception of one young woman at the reception desk. The carpet was worn and needs to be replaced or at least cleaned, in contrast to the rest of the room and bathroom which were spotless.

    Arriving at the Hauptbahnhof at 11pm the location was perfect, just across the road from the station. The person at the reception desk was friendly and helpful, much appreciated after a long and tiring trip. The hotel is within easy walking distance to the Inne city. The room was comfortable and well equipped (tv, wifi etc).

    Stayed in September 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A room with AC was confirmed in the booking, but was not working in our room. This problem was known by the hotel, in spite of that, they could not do anything and did not offer any compensation

    Stayed in July 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    A small portable fridge was available in the room and this really helped with keeping some food supplies I needed. The staff was also helpful when a special request was acted upon very promptly and successfully. Location for train travellers simply could not be better.

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The wifi is for only one device so travel alone. There is loud passing tram noise all night with a beak of about 3 hours. The rooms are small causing an odd and awkward placement for the wc.

    Friendly staff

    Stayed in July 2016

  • Reviewed: 15 April 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    location, breakfast

    Stayed in April 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very friendly and professional. The rooms are very clean and it’s perfectly located. I really enjoyed my stay.

    Stayed in April 2018

  • Reviewed: 10 March 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely clean rooms, friendly staff and great location.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Locality - opposite the Central Station. Very convenient, especially in the extremely cold weather.

    Stayed in February 2018

  • Reviewed: 3 January 2018

    • Group
    • 2 rooms
    • Stayed 1 night

    The parking space were limited. 4 people (3 rooms) came in with one single car and did not have a parking space in the lot.

    Fast Check-in and out.

    Stayed in December 2017

  • Reviewed: 23 December 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Super location - right opposite the main station. Room was modern and clean. Wifi was really strong as well.

    Stayed in December 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Close to the main railway station. Good breakfasts.

    Stayed in October 2017

  • Reviewed: 3 November 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Noisy on the road side!

    New & clean facility

    Stayed in November 2017

  • Reviewed: 10 October 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Having to pay to park a motorbike

    Bright airy hotel with good sized room

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    the size and the bathroom

    The room was hot and small the shower also

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close proximity to the train station and walking distance to the sights

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar in hotel. Only machine selling bottles.

    Nice breakfast, all round great hotel

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    all good

    all good.really nice city

    Stayed in August 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled of cigarette smoke on arrival

    Opposite the side entrance to Leipzig main station so no taxi or hassle in finding it

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I do not remember any English speaking television channels. You should not have to pay extra to have one BBC channel.

    Stayed in June 2017

  • Reviewed: 3 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No internet access working

    Stayed in June 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was claustrophobic. Very narrow and small. Very uncomfortable to be in. Not worth the price we paid.

    Stayed in May 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    friendly staff, secure garage inside, in front of main rail station, stable wifi

    Stayed in April 2017

  • Reviewed: 7 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room, especially the bathroom, was rather small. Wifi was bad.

    Location is good, staff is friendly. Good breakfast.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    very very small room

    location

    Stayed in February 2017

  • Reviewed: 10 February 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Old and very small rooms for the high price, but clean. Fast internet is slow...

    Good car park

    Stayed in February 2017

  • Reviewed: 19 January 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The room was extremely small.

    Great location across the road from the main train station and 5 minutes walk to the city centre

    Stayed in January 2017

  • Reviewed: 17 January 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff. Very friendly. Across from train station.

    Stayed in January 2017

  • Reviewed: 17 January 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Hotel is well located. Staff are friendly and helpful.

    Stayed in December 2016

  • Reviewed: 23 December 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small, but adequate!

    A perfect location, excellent staff and great value for money

    Stayed in December 2016

  • Reviewed: 23 December 2016

    • With a pet
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air-conditioning,hard to adjust.

    Friendly staff,central location,secured parking,pet friendly.

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    less noisy air condition

    The bathroom

    Stayed in December 2016

  • Reviewed: 11 December 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    tiny room, not enough for two as I have ordered a double room...

    location and clean

    Stayed in December 2016

  • Reviewed: 28 November 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The poor value for money The spa opening at 18pm !!

    Almost nothing

    Stayed in November 2016

  • Reviewed: 19 November 2016

    • Business trip
    • Group
    • 2 rooms
    • Stayed 5 nights

    the good service and excellent english

    Stayed in November 2016

  • Reviewed: 8 November 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    lift

    room

    Stayed in November 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    the rooms were clean & nice, My birthday was remembered by a surprise postcard & chocolates.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Very small bathrooms, wifi unreliable

    Location, breakfast

    Stayed in August 2016

  • Reviewed: 14 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Very noisy from trams with window open

    coffee, tea & hot chocolate in room & welcoming bottle of water

    Stayed in September 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom was very cramped but had all the necessities.

    Clean & comfortable beds, in excellent location for town centre.

    Stayed in August 2016

  • Reviewed: 5 August 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    room a little small, but otherwise comfortable in every way.

    position couldn't be more convenient for transport services.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Had to pay for parking

    Stayed in August 2016

Showing 1 - 75

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