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  5. Reviews of Hotel Louis C. Jacob

Reviews of Hotel Louis C. Jacob This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Elbchaussee 401-403, Nienstedten, 22609 Hamburg, Germany

#68 of 362 hotels in Hamburg

Guests' Choice

Review Score

Based on 66 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 9, 2023

    7.0
    Fading beauty
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was not attentive, bartender not knowledgeable, rooms rather simple and outdated.

    Location and view on the river. Breakfast was very good too.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    10
    Peaceful, relaxing hotel
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Limited choice for dinner for lone guest. Lite bite or basic menu would have been appreciated

    Beautiful location. Food was of tge highest standard

    Stayed in December 2023

  • Reviewed: October 9, 2023

    8.0
    Still a beautiful hotel but not as special 🤔
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Change of management has meant that the small details are now gone that made it feel above the rest

    Location & comfort

    Stayed in October 2023

  • Reviewed: August 7, 2023

    10
    My husband & I traveled from South Africa to attend the Shakti concert. An unforgettable experience!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The dinner menu. Options were limited. However, 💯% for opulence & flare.

    Location of hotel is perfect! We especially loved spending time on the outside terrace overlooking the Elbchausse River and laden with graceful trees which came alight at night. Most awesome views!

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    It was a comfortable stay with Little sleep because of the Noise in the Early Morning .
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Heavy Noise of an Ocean Liner at 3o‘clock in the Morning woke me up.

    It was excellent

    Stayed in July 2023

  • Reviewed: July 15, 2023

    10
    A wonderful haven on the banks of the river Elbe
    • Leisure trip
    • Couple
    • Elbzimmer
    • Stayed 1 night

    Nothing negative just a couple of comments. Complimentary car parking would be nice. Perhaps a slightly wider breakfast selection. But a truly lovely place to stay in Hamburg

    Such a lovely place to stay outside the hussle and bustle of Hamburg. Our room had a wonderful view of the Elber - Otis Redding could have been describing the place when he wrote "Dock of the Bay".

    Stayed in July 2023

  • Reviewed: July 8, 2023

    7.0
    One of the most beautiful spots in Hamburg
    • Leisure trip
    • Couple
    • Elbzimmer
    • Stayed 2 nights
    • Submitted from a mobile device

    The wonderful location got into the age. We missed the details to atmospheres. It was a bit anonymous. We assume Covid did harm the hotel and since then not much happened. Staff was excellent.

    The Caviar - absolutely value for money

    Stayed in July 2023

  • Reviewed: June 22, 2023

    10
    impeccable and memorable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    location to the river, breakfast array superb. Staff very friendly, impeccable service and genuinely helpful in accommodating my needs. Five star service

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    service, food, room great!
    • Business trip
    • Couple
    • Deluxe Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    missing AC in the room.

    almost everything!!

    Stayed in June 2023

  • Reviewed: June 13, 2023

    10
    I love elegant old buildings and pleasant service - you gave me all that. The architecture o
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Garden View
    • Stayed 2 nights

    Delightful room and service.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    I had to pay an unexpected surcharge of EUR 80 because the receptionists were not aware that I had reserved two rooms for a total of 4 people altough I could show that Booking had confirmed my reservation as indicated. I therefore expect a refund of the additional payment from the party responsible for the mishap.

    The location was beautiful, the breakfast excellent (although not quite up to the same standard as 12 ago).

    Stayed in May 2023

  • Reviewed: April 6, 2023

    10
    I've stayed in many hotels. Louis C. Jacob was by far the best experience.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Nothing, there is nothing I did not like.

    Where can I begin, truly one of the best hotel experiences I've had. I love the history of the hotel along with the friendly staff who are willing to go well and beyond to help out and the smile that never leaves their faces truly made an everlasting impression. I will definitely be coming again if I ever visit Hamburg next time.

    Stayed in April 2023

  • Reviewed: February 23, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    bed bed too soft

    old world charm, decor, superb service

    Stayed in February 2023

  • Reviewed: September 28, 2022

    9.0
    Amazing location with exceptional service and great comfort!
    • Business trip
    • Solo traveler
    • Elbzimmer
    • Stayed 1 night
    • Submitted from a mobile device

    The stuff is exceedingly professional, the service is to the point. Rooms are marvelous and contain everything you can dream of.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    9.0
    distinguished one night stay in leafy Hamburg suburbs
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    personal; low-key; almost rustic location on the riv buy

    Stayed in August 2022

  • Reviewed: August 28, 2022

    9.0
    Lovely place to star
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We have had dinner outside and waiter was quite rude 😕

    Location & hotel staff appreciated

    Stayed in August 2022

  • Reviewed: July 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    room was too warm without a fan or air circulation that evening.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    10
    Exceptional
    • Business trip
    • Group
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    very far from the city

    nice view, great staff, spacious suite

    Stayed in May 2022

  • Reviewed: July 13, 2022

    10
    fabulous would go back in a heart beat
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights

    liked everything about this hotel. nothing to dislike. but quite pricey.

    Stayed in June 2022

  • Reviewed: July 12, 2022

    10
    Very stylish property with history and charm, nicely located in upscale area
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 2 nights

    Very stylish property with history and charm, nicely located in upscale private house district. Has an excellent restaurant and bar with Elbe views. If possible, stick to the main building and river views. P.S. Do you know that the property is represented in works of art (you can see at least one in Hamburg's museums).

    Stayed in May 2022

  • Reviewed: July 4, 2022

    9.0
    Hidden Gem with the most incredible terrace
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    works on the road to access hotel

    Great location

    Stayed in July 2022

  • Reviewed: June 14, 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    more shampoo

    perfect omelet!

    Stayed in June 2022

  • Reviewed: March 17, 2022

    9.0
    100% going back.
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A very small point, my room was very hot and unable to adjust the heating.

    Amazing staff, lovely food, lovely hotel.

    Stayed in March 2022

  • Reviewed: December 24, 2021

    10
    Coming home to Jacobs
    • Business trip
    • Group
    • Elbzimmer
    • Stayed 1 night

    Breakfast service is extremely poor. Staff needed. Waiting time 5 min to get seated, then 20 min to order Coffee and a small piece of Cheese Recommend taking breakfast outside of Jacobs

    Loved the friendly and excellent service loved the view on river Elbe, the comfortable bathtub and the excellent dining loved the family ways. Staying in Jacobs is like staying at home in Hamburg. Thank you!

    Stayed in December 2021

Showing 1 - 25

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