Elbchaussee 401-403, Nienstedten, 22609 Hamburg, Germany
#68 of 362 hotels in Hamburg
Guests' ChoiceBased on 66 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.5
Staff
9.1
Value for money
7.7
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: December 9, 2023
Gw
PortugalStaff was not attentive, bartender not knowledgeable, rooms rather simple and outdated.
Location and view on the river. Breakfast was very good too.
Stayed in December 2023
Reviewed: December 4, 2023
Andrew
United KingdomLimited choice for dinner for lone guest. Lite bite or basic menu would have been appreciated
Beautiful location. Food was of tge highest standard
Stayed in December 2023
Reviewed: October 9, 2023
Jo
United KingdomChange of management has meant that the small details are now gone that made it feel above the rest
Location & comfort
Stayed in October 2023
Reviewed: August 7, 2023
Jayshree
South AfricaThe dinner menu. Options were limited. However, 💯% for opulence & flare.
Location of hotel is perfect! We especially loved spending time on the outside terrace overlooking the Elbchausse River and laden with graceful trees which came alight at night. Most awesome views!
Stayed in July 2023
Reviewed: July 17, 2023
Karin
GermanyThe Heavy Noise of an Ocean Liner at 3o‘clock in the Morning woke me up.
It was excellent
Stayed in July 2023
Reviewed: July 15, 2023
Julian
United KingdomNothing negative just a couple of comments. Complimentary car parking would be nice. Perhaps a slightly wider breakfast selection. But a truly lovely place to stay in Hamburg
Such a lovely place to stay outside the hussle and bustle of Hamburg. Our room had a wonderful view of the Elber - Otis Redding could have been describing the place when he wrote "Dock of the Bay".
Stayed in July 2023
Reviewed: July 8, 2023
Patrick
SwitzerlandThe wonderful location got into the age. We missed the details to atmospheres. It was a bit anonymous. We assume Covid did harm the hotel and since then not much happened. Staff was excellent.
The Caviar - absolutely value for money
Stayed in July 2023
Reviewed: June 22, 2023
Damien
Australialocation to the river, breakfast array superb. Staff very friendly, impeccable service and genuinely helpful in accommodating my needs. Five star service
Stayed in June 2023
Reviewed: June 22, 2023
Bert
Swedenmissing AC in the room.
almost everything!!
Stayed in June 2023
Reviewed: June 13, 2023
Trevor
IsraelDelightful room and service.
Stayed in May 2023
Reviewed: May 2, 2023
Thomas
SwitzerlandI had to pay an unexpected surcharge of EUR 80 because the receptionists were not aware that I had reserved two rooms for a total of 4 people altough I could show that Booking had confirmed my reservation as indicated. I therefore expect a refund of the additional payment from the party responsible for the mishap.
The location was beautiful, the breakfast excellent (although not quite up to the same standard as 12 ago).
Stayed in May 2023
Reviewed: April 6, 2023
Mohammed
United Arab EmiratesNothing, there is nothing I did not like.
Where can I begin, truly one of the best hotel experiences I've had. I love the history of the hotel along with the friendly staff who are willing to go well and beyond to help out and the smile that never leaves their faces truly made an everlasting impression. I will definitely be coming again if I ever visit Hamburg next time.
Stayed in April 2023
Reviewed: February 23, 2023
Andreas
Switzerlandbed bed too soft
old world charm, decor, superb service
Stayed in February 2023
Reviewed: September 28, 2022
Juliane
GermanyThe stuff is exceedingly professional, the service is to the point. Rooms are marvelous and contain everything you can dream of.
Stayed in September 2022
Reviewed: August 29, 2022
Jonathan
Netherlandsn/a
personal; low-key; almost rustic location on the riv buy
Stayed in August 2022
Reviewed: August 28, 2022
Aircraft
FranceWe have had dinner outside and waiter was quite rude 😕
Location & hotel staff appreciated
Stayed in August 2022
Reviewed: July 26, 2022
Cheree
Germanyroom was too warm without a fan or air circulation that evening.
Stayed in July 2022
Reviewed: July 21, 2022
Peter
Denmarkvery far from the city
nice view, great staff, spacious suite
Stayed in May 2022
Reviewed: July 13, 2022
Margaret
United Kingdomliked everything about this hotel. nothing to dislike. but quite pricey.
Stayed in June 2022
Reviewed: July 12, 2022
Giedrius
AustriaVery stylish property with history and charm, nicely located in upscale private house district. Has an excellent restaurant and bar with Elbe views. If possible, stick to the main building and river views. P.S. Do you know that the property is represented in works of art (you can see at least one in Hamburg's museums).
Stayed in May 2022
Reviewed: July 4, 2022
Ricq
Switzerlandworks on the road to access hotel
Great location
Stayed in July 2022
Reviewed: June 14, 2022
Karin
Germanymore shampoo
perfect omelet!
Stayed in June 2022
Reviewed: March 17, 2022
Andrew
United KingdomA very small point, my room was very hot and unable to adjust the heating.
Amazing staff, lovely food, lovely hotel.
Stayed in March 2022
Reviewed: December 24, 2021
Lara
GermanyBreakfast service is extremely poor. Staff needed. Waiting time 5 min to get seated, then 20 min to order Coffee and a small piece of Cheese Recommend taking breakfast outside of Jacobs
Loved the friendly and excellent service loved the view on river Elbe, the comfortable bathtub and the excellent dining loved the family ways. Staying in Jacobs is like staying at home in Hamburg. Thank you!
Stayed in December 2021
Showing 1 - 25
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