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Reviews of Hotel52 Bergheim 3 stars

Kirchstraße 52-54, 50126 Bergheim, Germany

#1 of 5 hotels in Bergheim

Guests' Choice

Review score

Based on 500 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.1

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    9.4

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Showing 1 - 55

  • Reviewed: 11 May 2018

    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were no concerns.

    This is a lovely hotel. It is modern, clean, the staff are friendly and they create a really great friendly environment. The rooms are superb. The breakfasts have lots of choices.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I wish the curtains in the room where black out as it was to bright at 6:30am

    Very clean. Breakfast was perfect. Good coffee Very friendly and helpful staff

    Stayed in April 2018

  • Reviewed: 11 April 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    a most warm welcome, excellent host. that’s already a good start ! our room had everything you need, including a nice terrace and, was squeeky clean. breakfast was more than you can eat with a range of choices. there ‘s a cosy lounge, no restaurant, but the city center is a 5 minute walk. very friendly staff, inviting atmosphere ... a perfect stay !

    Stayed in April 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Nothing at all!!

    Very friendly staff Fantastic breakfast Spacious, clean and very comfortable room Nice beds Private parking Location near three nice cities (Köln, Aachen and Bonn)

    Stayed in January 2018

  • Reviewed: 18 December 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about

    We stayed in the suite on the top floor. It is delightful. Breakfast was excellent and the owner was super friendly and helpful, as were all her staff.

    Stayed in December 2017

  • Reviewed: 18 October 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    The owner has the best service mind!!! I really had so many problem with prepaid phone ... she, the owner, helped me 'till i finally got registered. Thank you very much for your help!!!

    Stayed in October 2017

  • Reviewed: 29 September 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    I liked a semi-transparent door in bath/toilet.. but for someone this maybe could be a bit annoying

    Great place in the centre of Dusseldorf-Cologne-Aachen triangle - perfect for weekend stay Very spacious "penthouse" suit - ideal for 2+1 family

    Stayed in September 2017

  • Reviewed: 29 September 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Sometimes a bit noisy from the street. Only on the first floor and only on weekday mornings with open window.

    Great location in a small town somewhere between Dusseldorf, Cologne and Aachen Spacious clean room. Very friendly and helpful staff. Very convinient parking.

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Can't say I liked Bergheim....apart from shopping, not a lot there.

    The decor was amazing....must had employed an interior designer. Breakfast was very creative with amazing creations.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. If we were to knitpick, it would maybe be some access to cucumbers and tomatoes for breakfast.

    The service was amazing. The room was nice and clean. We hardly heard any noise from outside. Breakfast was simple but good. The staff were very helpful and provided us with directions and traintables. They also have a little car you can rent. The town itself is small and quirky, and it's only a 10 minute walk to the train and bus station. We have already booked the same room again for next year.

    Stayed in August 2017

  • Reviewed: 26 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super room and fabulous breakfast. The owners have really thought carefully about all the little details. The bed was comfy, the bathroom lovely and the room and communal areas modern and stylish. Curtains could have been better at keeping out the light and there was no tea and coffee in the room although an extensive take away bar was available downstairs. The town itself was pretty ordinary but a very useful stop off when travelling through Germany. Would definitely recommend the hotel if it is near where you need to be.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night

    No shower gel in the shower.

    Very friendly staff. Nicely decorated rooms. Comfortable beds and very clean rooms. Very good breakfast. Would recommend it to anyone.

    Stayed in July 2017

  • Reviewed: 25 May 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Ask for a room at the back of the hotel the front can be a little lively.

    Breakfast was awesome with a choice out of many foods. Fast wifi beautiful room and good beds. Very nice staff with a communal lounge at the reception with a choice of excellent beer.

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Business trip
    • Solo traveller
    • Large Double Room
    • Stayed 1 night

    One of my portable devices would not be allowed to access the WiFi. Could not make the room really dark with the curtains in place.

    Fantastic breakfast, both in variety and quality. All freshly made, including the coffee! Very helpful staff, elegant decoration, spacious room, excellent bedding.

    Stayed in May 2017

  • Reviewed: 25 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    no complaints

    We totally enjoyed our stay at Hotel 52. The staff is amazing, the rooms are very spacious and modern, the facilities are beautiful, the lobby offers music as well as tv entertainment, there is a nice outside sitting area as well, the breakfast was plentiful and exceeded our expectations. The free underground parking was very helpful, the historic center and shopping area are 5 mins away by walking. There are many options for lunch and dinner around. It's a great place for a family reunion, a private leisure trip, or a romantic weekend!

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to say

    The staff was simply the best ever i saw last year. Very good owner and friendly.. the breakfast very clean and teasty... and the rooms big and very clean.. and fast connection to IDS only 30 min from hotel... recommend this place for every one

    Stayed in March 2017

  • Reviewed: 6 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room and bathroom. Free wifi and carpark. Personal service and warm welcome. Excellent breakfast including eggs cooked to order. All the detailed touches that you hope to find in an independent business. I'm very happy with the re-launch and renovation of this hotel where I have been a client for many years. For a good sleep and good breakfast in this area, this hotel leaves nothing to be desired.

    Stayed in February 2017

  • Reviewed: 22 January 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Some cake at breakfast would be perfect!

    Friendly personal service. Free carpark. Good wifi (free). Comfortable room and bathroom. Eggs prepared on request at breakfast. First time back under the new owners - great renovations have been done.

    Stayed in January 2017

  • Reviewed: 14 November 2016

    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    In the suite some equipment is missing : toiletry amenities, mini fridge and coffee set would be appreciated.

    Very helpful staff, clean and renovated room.

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Elegant hotel with nice logo. Very nice reception even though we were too late at night. Wonderful Hamburg summer bock beer. Nice paintings hanging on the walls which can be purchased. Good idea to make the hallways of a hotal an art gallery. Room spaceous and nicely furnished. I liked the lamps. Quiet place. Private secluded parking. Wonderful breakfast. Very attentive staff who reacts very flexibleand efficient to individual wishes. We also liked that they all had breakfast together showing their good team spirit.

    Stayed in October 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tea/ coffee making facility in bedroom would be an added bonus, otherwise nothing.

    Very friendly welcome and assistance with local restaurants. Comfortable bed. Excellent breakfast. On site car parking.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing as far as my husband and I were concerned.

    Everything was very good. Staff friendly, good food and clean and comfortable room. Quiet location - at least on Saturday night. Parking convenient too.

    Stayed in September 2016

  • Reviewed: 9 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing - a wonderful visit.

    Super-friendly Sania (the owner I believe) made our stay incredibly pleasant and comfortable. She helped us find our next destination when our phone SatNav failed; and directed me to a stunning nature reserve for a morning run (350m away). Breakfast was of the best we have had (included!) and the room (also the rest of the hotel) was spotless, modern and comfortable. Highly recommended. The hotel has parking at the rear and is 5min walking distance from the pedestrian precinct of Bergheim too - very convenient. Great sound proofing, even though our room was close to the street.

    Stayed in July 2016

  • Reviewed: 7 June 2018

    • Business trip
    • Solo traveller
    • Large Double Room
    • Stayed 1 night

    No negatives.

    Excellent personal service. Large choice of things to eat for breakfast.

    Stayed in June 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Extremely attentive staff. Really clean and fresh interior. Convenient parking around back.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The staff was very friendly. All the services were 10+ . We will definitely come back again.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was limited but ok. They need bigger towels for shower .

    Hotel staff was friendly,smiling and helpful.

    Stayed in March 2018

  • Reviewed: 4 March 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Parking at the rear and underneath, walking distance to town for restaurants.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No english speaking TV Chanels; noise from the street at night

    Clean, modern room, excellent bathroom, good breakfast, parking garage, good wi-fi

    Stayed in February 2018

  • Reviewed: 2 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and modern

    Stayed in January 2018

  • Reviewed: 6 December 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It must not class as 9.4 it’s have very bad service.

    rude behaviour of owner

    Stayed in December 2017

  • Reviewed: 11 October 2017

    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable place to stay for an overnight stop with plenty dining opportunities nearby. The staff were very friendly and helpful.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Good breakfast. Friendly staff.

    Stayed in August 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very attractive, everything well designed and very clean. Excellent breakfast.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing

    The kindness of the staff, the size of the room, the comfortable bed, the breakfeast.

    Stayed in September 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and friendly staff, room was spacious and very clean

    Stayed in June 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing

    The room, the breakfast, the staff

    Stayed in June 2017

  • Reviewed: 27 May 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super breakfast, comfortable bed

    Stayed in May 2017

  • Reviewed: 26 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Quiet hotel with very large rooms. Pleasant welcome.

    Stayed in March 2017

  • Reviewed: 6 February 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The staff were the very definition of hospitality

    Stayed in February 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extra pillows would have been great

    Staff were really friendly and couldn't have been any more helpful.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    I recommend this hotel to all of you.

    Stayed in November 2016

  • Reviewed: 12 December 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Small cosy hotel with good service and very friendly and helpful staff

    Stayed in December 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent car parking

    Stayed in September 2016

  • Reviewed: 18 September 2016

    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything is excellent

    Stayed in September 2016

  • Reviewed: 9 September 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing.

    Perfect!

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 November 2015

    • Business trip
    • Couple

    The staff was very hospitable, friendly. They all speak English. Service and food was excellent. Cleanliness was at the top. Rooms are completely renovated. The hotel is in a quiet location, but 1 minute away from the city, which is great for walking.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Solo traveller

    Free Garage available. Everything well maintained. Very friendly staff. Fresh made coffee and eggs of choice for breakfast.

  • Reviewed: 10 April 2016

    • Business trip
    • Solo traveller

    Super service Vers frendly

  • Reviewed: 21 March 2016

    • Leisure trip
    • Solo traveller

    Brekfast is poor

    The room is great and the host is extremely cooperative

  • Reviewed: 10 March 2016

    • Business trip
    • Solo traveller

    friendly and helpful staff, perfect parking, good breakfast. Room very comfortable.

  • Reviewed: 1 March 2016

    • Leisure trip
    • Group

    Made a special effort to provide for gluten/lactose free diet

  • Reviewed: 20 November 2015

    • Leisure trip
    • Solo traveller

    Extremely nice and helpfull staff -key to the success. Besides staff everything else was also perfect

  • Reviewed: 1 November 2015

    • Business trip
    • Solo traveller

    Very comfortable, extremely helpful staff, secure garage parking, very good breakfast

  • Reviewed: 2 October 2015

    • Business trip
    • Solo traveller

    Just brilliant, great stay and great people!

There are also 17 reviews without text. These impact the overall review score.

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