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Reviews of Hotel Fresena im Dammtorpalais This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Moorweidenstr. 34, Rothenbaum, 20146 Hamburg, Germany

#83 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 768 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    9.5

  • Value for money

    8

  • Free WiFi

    8.4

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Showing 1 - 45

  • Reviewed: 4 July 2018

    9.2
    Pleasant stay in Hamburg
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    Some places in the room were a bit dusty but overall it was clean.

    The hotel is located in a big old house which accommodates one or two small hotels on each floor. The room was big enough for me and comfortable. Breakfast was all the same every day but very rich and delicious. The best of this hotel is the staff: very welcoming, thoughtful and helpful. The location is rather convenient, a pleasant 5 or 7-minute to an S-Bahn or metro station. A walk to the centre (city hall) does not take long either.

    Stayed in July 2018

  • Reviewed: 17 May 2018

    8.8
    The hotel is really nice, very well located, you can walk to...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is really nice, very well located, you can walk to all major attractions of Hamburg. The breakfast was excellent and the staff very helpful.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    8.8
    Nice stay.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Perfect location for Hamburg Marathon close to start/finich area. Started serving breakfast earlier then usual on raceday which i really appreciated.

    Stayed in April 2018

  • Reviewed: 11 April 2018

    8.3
    We had a very pleasant stay!
    • Leisure trip
    • Group
    • Family Room (3 Adults)
    • Stayed 1 night

    Efficient, helpful and friendly staff. Different hotels on seperate floors of the same building was strange at first but the rooms at Fresena Hotel (level 3) were a pleasant surprise - clean, modern and family room was very spacious. Location and breafkfast was excellent, price wise. We highly recommend it.

    Stayed in April 2018

  • Reviewed: 7 March 2018

    9.6
    Perfect, strongly recommend.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    Wi-fi is not stable, it was often disconnected. If I can have hot-water in the room, it would be more nice.

    Perfectly comfortable stay! All staffs are very nice and the room is beautiful. The breakfast is also nice. Great location from the Dammtor station.

    Stayed in March 2018

  • Reviewed: 8 September 2017

    9.2
    The room has character and surprisingly warm from 2 heater...
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The lift is slow respond when we needed.

    The room has character and surprisingly warm from 2 heater in the family room. Love the simple interior to decorate an affordable room size. I like the cleaniless of bathroom with hot water shower. The receptionist very helpful for non speaking German languange. A bit regret for not know their name. Anyway thanks for nice greetings..

    Stayed in September 2017

  • Reviewed: 26 July 2017

    9.6
    Comfortable room, perfect for one person
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Wifi Internet quality was poor, but this is a minor point since I did not stay in the room that long. Breakfast was not great for vegans, but this is typical of most hotels.

    Comfortable room, perfect for one person

    Stayed in July 2017

  • Reviewed: 15 April 2017

    6.3
    The friendly service of the hotel.
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The room and bath were rather small. There was neither a safe nor refridgerator in the room. The reception is only operated during the day.

    The friendly service of the hotel. The breakfast was nice.

    Stayed in March 2017

  • Reviewed: 5 December 2016

    7.5
    Very friendly staff, good explanation and help with things...
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 2 nights

    For almost 250,00 for a 3 person family room we expected a better quality level for the hotelroom. Example: old bathroom with hot/cold water not working well.

    Very friendly staff, good explanation and help with things to do in Hamburg, good breakfast with plenty to choose from, location near U Bahn.

    Stayed in December 2016

  • Reviewed: 27 September 2016

    8.8
    Nice hotel, staff and location
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Squeaking floor. Because of the trade fair (I think) the price was high.

    Very good breakfast. Excellent staff. Location was very good for the Messe. Next to Planten un Blomen garden which was nice. The only thing was the noise insulation. Because of the age of the building the floor was squeaking. But room was comfortable and clean.

    Stayed in September 2016

  • Reviewed: 11 April 2018

    8.8
    lovely business stay
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    great location, great staff, great hotel.

    Stayed in March 2018

  • Reviewed: 7 April 2018

    8.8
    Very quite and secure hotel in city center.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Weak wifi signal. Bad internet.

    Very quite and secure hotel in city center.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    8.3
    close to a station.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    old entrance door hard to unlock, limited choices of vegetables at breakfast

    close to a station. kind staff

    Stayed in March 2018

  • Reviewed: 18 February 2018

    9.2
    value for money
    • Leisure trip
    • Family with young children
    • Family Room (4 People)
    • Stayed 2 nights
    • Submitted via mobile

    serviceminded, detaljeorienteret og ment ned hjertet!

    Stayed in February 2018

  • Reviewed: 19 December 2017

    7.9
    Would go there again for short visit against good price, relatively close to the Centre
    • Leisure trip
    • Group
    • Family Room (4 People)
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was small for 4 persons

    4 single beds, friendly personnel

    Stayed in December 2017

  • Reviewed: 4 December 2017

    10
    Nice hotel very pleasant room and good breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    WIFI was unreliable and slow.

    Nice hotel very pleasant room and good breakfast.

    Stayed in December 2017

  • Reviewed: 5 November 2017

    9.2
    It was amazing. Excellent location and staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very friendly and helpful.

    Stayed in November 2017

  • Reviewed: 16 September 2017

    10
    Friendly and helpful staff, good breakfast, spacious rooms.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Friendly and helpful staff, good breakfast, spacious rooms.

    Stayed in September 2017

  • Reviewed: 10 July 2017

    8.8
    Very friendly staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very friendly staff

    Stayed in June 2017

  • Reviewed: 3 June 2017

    10
    Five hotels in one building wow we
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Central and handy for everthing

    Friendly staff went out off there way to helpfull

    Stayed in June 2017

  • Reviewed: 29 May 2017

    10
    Heartful stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    A welcome drink, kind and friendly staff and a clean, simple and nice room

    Stayed in May 2017

  • Reviewed: 15 May 2017

    8.3
    Very nice hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    There was no plug in the washbasin in the bathroom.

    The welcome from the staff.

    Stayed in May 2017

  • Reviewed: 5 March 2017

    10
    Very good hotel in a nice location.
    • Business trip
    • Couple
    • Family Room (3 Adults)
    • Stayed 3 nights

    The wifi in the room kept disconnecting and worked slowly.

    Nothing to complain about. Very good hotel in a nice location.

    Stayed in March 2017

  • Reviewed: 11 December 2016

    8.8
    Great service
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Great service

    Stayed in December 2016

  • Reviewed: 23 October 2016

    9.2
    Architecture of the building, interior of sleeping room,...
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights

    Bathroom could be modernized.

    Architecture of the building, interior of sleeping room, breakfast.

    Stayed in October 2016

  • Reviewed: 17 October 2016

    9.6
    - Good location
    • Business trip
    • Couple
    • Family Room (4 People)
    • Stayed 5 nights

    - Good location - Friendly and helpful staff

    Stayed in October 2016

  • Reviewed: 13 October 2016

    6.7
    Value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    More soap?

    Value for money Ease of access

    Stayed in October 2016

  • Reviewed: 21 September 2016

    10
    Great value, great location!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The hotel was tastefully decorated; the staff was very helpful and got me oriented in Hamburg in record time.

    Stayed in September 2016

  • Reviewed: 7 August 2016

    9.2
    Good place to stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Good breakfast, friendly staff, excellent location

    Stayed in August 2016

  • Reviewed: 3 August 2016

    7.1
    Near the Congress Center and the University of Hamburg
    • Business trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No Aircon in the room. No variation in the breakfast menu.

    Near the Congress Center and the University of Hamburg

    Stayed in July 2016

  • Reviewed: 24 July 2016

    7.9
    Room was sunny and cozy
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom had no window and the extractor was very loud.

    Room was sunny and cozy

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 April 2016

    10
    1. Warm welcome by staff.
    • Business trip
    • Solo traveller

    1. NOT a CRITICISM but if you book this lovely hotel it is one hotel within a building hosting 4/5 hotels so the front of the building shows plaques for each hotel.....I did walk by it twice before realising this...

    1. Warm welcome by staff. 2. Very clean and smart hotel. 3. Complimentary drink was unexpected but a lovely touch. 4. Breakfast was excellent, great choice and brilliant service.

  • Reviewed: 11 April 2016

    9.2
    Very nice personal.
    • Business trip
    • Solo traveller

    Very nice personal. Absolutely to be recommended! Breakfast was fine with a quite nice selction of different food, where everybody should be able to find something to start the day well.

  • Reviewed: 6 March 2016

    9.6
    Very friendly and welcoming hotel, superb staff.
    • Business trip
    • Couple

    Well, difficult to find something. In the ideal world the bath room might have been a little larger, but that is a really minor issue. No fridge in the room.

    Very friendly and welcoming hotel, superb staff. Comfortable, large, quiet and very clean room. Excellent location close to University premises and train station Dammtor. Stable and fast WiFi. Very good breakfast. We'll come back once we return to Hamburg!

  • Reviewed: 31 December 2015

    8.8
    Great location if you are attending a conference at the CCH...
    • Leisure trip
    • Family with young children

    n/a

    Great location if you are attending a conference at the CCH and are looking for a room that accomodates 4, i.e. family with kids. It is only a 5 minute walk to the CCH from the hotel, as well as the train station. There is also a very nice local restaurant 10min. walk away, called Brodersen, some excellent local food for reasonable prices.

  • Reviewed: 27 October 2015

    8.3
    Great location, walking distance from center yet in a quiet...
    • Leisure trip
    • Solo traveller

    You could hear noises from people in the hall. Not too bad though.

    Great location, walking distance from center yet in a quiet area. The room was perfect size for one person, not super tiny just enough space. Very clean. The breakfast was ok. They welcome you with a glass of Proseco which is a very nice gesture.

  • Reviewed: 31 August 2015

    10
    Very nice and friendly staff.
    • Business trip
    • Group

    The wifi was free, but I never managed to use it. Too slow. This seems to be very common at hotels in Germany, not only this one.

    Very nice and friendly staff. Extremely helpful.

  • Reviewed: 16 August 2015

    10
    Perfect location, lovely building, friendly and helpful...
    • Leisure trip
    • Family with older children

    Perfect location, lovely building, friendly and helpful staff, large comfortable room and great breakfast. A perfect base for a family to explore Hamburg!

  • Reviewed: 26 May 2016

    5.8
    Room was very small and right next to the reception desk.
    • Business trip
    • Solo traveller

    Room was very small and right next to the reception desk. Could hear the conversations there through my door.

  • Reviewed: 9 April 2016

    8.3
    The staff are very welcoming and helpful.
    • Business trip
    • Group

    No bar

    The staff are very welcoming and helpful.

  • Reviewed: 1 February 2016

    9.6
    Very friendly, helpful staff.
    • Leisure trip
    • Group

    Our toilet was too small.

    Very friendly, helpful staff. Perfect location. Very big bedroom. Delicious breakfast.

  • Reviewed: 28 January 2016

    5.0
    Very outdated and small
    • Leisure trip
    • Couple

    Very outdated and small

  • Reviewed: 5 October 2015

    8.8
    The staff are very friendly and make the place like a home.
    • Business trip
    • Solo traveller

    The staff are very friendly and make the place like a home.

  • Reviewed: 18 April 2015

    8.8
    Staff, location, cleanliness, comfort
    • Business trip
    • Group

    Would be nice to have a bar

    Staff, location, cleanliness, comfort

  • Reviewed: 26 March 2015

    7.1
    Clean and nice room.
    • Business trip
    • Solo traveller

    Checking was very time consuming (about 30 minutes).

    Clean and nice room.

There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 45

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