Steindamm 51, St. Georg, 20099 Hamburg, Germany
#341 of 359 hotels in Hamburg
Guests' ChoiceBased on 59 hotel reviews
5.4Cleanliness
6.1
Comfort
5.8
Location
6.7
Facilities
5.6
Staff
7.1
Value for money
6.2
Free WiFi
7.3
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Showing 1 – 25
Reviewed: 10 April 2024
Iuliia
United KingdomThe room would benefit from having some more facilities like a kettle and a couple of cups/glasses.
The place was close to the train station. The room was clean and rather comfortable, but very small.
Stayed in April 2024
Reviewed: 8 February 2024
Naif
Saudi ArabiaNothing
Location in the center, near to the restaurants and shops.
Stayed in February 2024
Reviewed: 17 August 2023
Farzaneh
GermanyIts actually too noisy all around . Rooms need to be renovated .
Its located in the center of hamburg
Stayed in August 2023
Reviewed: 24 July 2023
Yucânia
PortugalN/A.
The area...but for only a night was ok
Stayed in June 2023
Reviewed: 23 March 2023
Andreas
GermanyIt's okay if you are alone and on a budget. The sheets are made everyday. Also new towels everyday. The staff is listen to problems and get them done.
Stayed in February 2023
Reviewed: 10 January 2023
Petra
GhanaIron is only available if you ask for it, not as indicated in the listing. The elevator is not on the ground floor but on the 1st floor, so you need to carry your luggage up 2 flights. Extremely dirty lift that does not work sometimes. It is meant to be a non-smoker hotel, but it constantly smells of smoke. We needed to have our pillow and pillowcase changed as it literally stunk. Breakfast is meant to be from 07:00am - 10:00am. Got there at 09:30am and breakfast was finished. We were asked to go and have breakfast at the bakeshop, Back Lava across the road - which, by the way, was excellent.
The location is good. Short walking distance to the main train station as well as the main shopping mile of Hamburg. There are loads of reasonably priced oriental shops as well as bistros. The cleaner was friendly.
Stayed in January 2023
Reviewed: 4 November 2022
David
DenmarkThe doors to the rooms are in no way soundproofed, so any small noice in the hall can easily be heard in the rooms. This is particularly annoying during the night and during housekeeping. Also: House keeping does not respect a wish to not be disturbed.
The location is good.
Stayed in October 2022
Reviewed: 1 September 2022
Golsa
GermanyThe staff were in another building. There was no elevator. Some big packages and all unwashed linen were in the narrow entrance corridor
Stayed in August 2022
Reviewed: 31 July 2022
Harish
DenmarkIt only has lift from first floor, where the hotel is located. So we had to carry the stroller up and down everytime. It is not for families with small kids.
Nothing
Stayed in July 2022
Reviewed: 16 July 2022
Martin
Australiastaff were quite dismissive and rude at times. very rushed and abrupt to get you out of there.
had nice rooms and facilities
Stayed in July 2022
Reviewed: 8 May 2022
Jl
NetherlandsRoom with an Air conditioning sound on the back, makes difficult to sleep well. Breakfast? Nobody ever told me there was a breakfast. I just put my name in a paper, got 2 keys and that was all, no communication, no map or information provided. Because of the neighborhood, it should be a 2 stars hotel. Felt insecure to walk from the hotel to the central station.
I liked that this room is near a metro station, so I would not have to walk from the hotel to the central station, it did not feel safe.
Stayed in May 2022
Reviewed: 12 March 2024
Sabian
GermanyThe location, the furniture, the cleanness
The staff was friendly
Stayed in March 2024
Reviewed: 4 December 2023
Vivek
GermanyJust the stairs for both approaching the reception AND the room
Contrary to all the reviews, I was quite surprised. The room costed a little less than €100 for one night. The reception ( in another building) was polite and the location excellent (diagonally opposite one can see Police/Polizei building, shopping ladens around and big street). I did not see at 11:30 pm any shady business. Room was small and compact so was the bathroom, however for one night it was not an overkill.
Stayed in December 2023
Reviewed: 14 August 2023
Anh
United StatesThe building is outdated and they have no elevator. It's located in a somewhat rough part of town. Not very clean!! There was mold in the bathroom.
The bed was decent. Otherwise not much.
Stayed in August 2023
Reviewed: 8 August 2023
Mohamed
United KingdomI had a wonderful stay at Hotel Mercedes Centrum in Hamburg! The location near the city center was perfect, making it convenient to explore the city's attractions. The staff was incredibly friendly and helpful, ensuring a pleasant experience throughout my stay. The room was clean, comfortable, and well-equipped, providing a relaxing environment after a day of sightseeing. I highly recommend Hotel Mercedes Centrum for anyone visiting Hamburg!
Stayed in July 2023
Reviewed: 5 August 2023
Anderson
AustraliaIt's very hard to locate. Hotel is nothing like the images and descriptions. Worst night ever
Nothing
Stayed in August 2023
Reviewed: 3 July 2023
Roland
GermanyEverything. The room smelt, the staff was rude, the bed uncomfortable, the hotel rundown
Not one thing. The room smelt, the staff was rude, the bed uncomfortable, the hotel rundown
Stayed in July 2023
Reviewed: 15 May 2023
Carlota
SpainExpensive considering how bad it is. Dirty, tiny, terrible bathroom and the neighbourhood looks like the bronx
Stayed in May 2023
Reviewed: 22 November 2022
Logendran
United Kingdomat the reception one receptionist order another one denies to fulfil very selfish and dominant
Iwant to complain about the staff too many bosses
Stayed in November 2022
Reviewed: 31 October 2022
Serena
Netherlandsroom not well cleaned and heating radiator defected by bedroom
balcony
Stayed in October 2022
Reviewed: 20 September 2022
Gabriela
SwedenProperty was nothing like the pictures. it was super dirty and shady!
Stayed in September 2022
Reviewed: 22 August 2022
Piter
IsraelIt,s OK for poor country for 70-80 years but not even close to what was expected for Germany hotel . Located above restaurants and the smells in the room was awful.
Stayed in August 2022
Reviewed: 24 July 2022
Harm
NetherlandsThere was no breakfast, while it said on the site that there would be. Also the room was very dirty, the bed wasn't comfy and the hotel owner wasn't very hospitable. The rooms also were in very need of some renovation. Worst hotel experience ever.
Free WiFi and the location, but that's it.
Stayed in July 2022
Reviewed: 25 June 2022
Martin
United Kingdomsteep stairs to climb. some overnight noise. Room a bit congested with multiple beds.
Convenient for HBF and plenty of eating options. Modern large clean room with good facilities. Staff welcoming.
Stayed in June 2022
Showing 1 – 25
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