Mannheimer Str. 11-13, Gutleutviertel, 60329 Frankfurt, Germany
#175 of 241 hotels in Frankfurt
Guests' ChoiceBased on 1921 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.4
Facilities
7.3
Staff
8.5
Value for money
7.8
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2024
Mohamed
AustriaThe building is quite old and need maintance Breakfast is humble
Location is great - Friendly staff, cost wise it is convenient
Stayed in January 2024
Reviewed: April 18, 2024
Suthee
Thailandroom condition
location
Stayed in April 2024
Reviewed: April 17, 2024
Peaches*
PortugalThe bathroom smell bad, smelled like sewage, and I didn't like it had bathtub, I'd prefer a shower tray. The curtains in the room were really old, they had almost no color left and were very rotten...
O breakfast was fine, had everything I could ask and the staff was very helpful. Location was good in front of the rail-station and close to the city center.
Stayed in April 2024
Reviewed: April 17, 2024
Stepy
MalaysiaThe hotel was just opposite central station and next to flix bus station, which is so convenient for us who travel between train and bus. The staffs are very helpful and nice. sincerely appreciate for the room arrangement as requested, complimentary minibars & welcome drinks. Not to mention about the awesome breakfast, with plenty of choices. We really enjoyed our stay here. 👍👍
Stayed in April 2024
Reviewed: April 16, 2024
Shae
AustraliaI probably wouldn’t stay in this area if I wanted to visit Frankfurt. Was good for overnight stay for train connections.
Very close and easy to find from Frankfurt Main. We need to catch a very early train in the morning and it was directly opposite train station. They also have a bar fridge with complimentary drinks and a Prosecco on arrival. Breakfast also looked good and they let us grab a little as it was before 6am.
Stayed in April 2024
Reviewed: April 7, 2024
Maria
GermanyLocation not so good in terms of ambiance in the evening - location not very family friendly
All as expected.
Stayed in February 2024
Reviewed: April 5, 2024
Anshumali
Sri LankaThe bed, even though it's very big, it's not comfortable.
Very close to Frankfert Central Station. The room is . Spacious and clean, front desk staff helpful.
Stayed in April 2024
Reviewed: April 3, 2024
Martin
Czech RepublicLocation (close to train station). Hotel rooms are already quite run-down.
Location (close to train station). Breakfast was really nice.
Stayed in March 2024
Reviewed: April 1, 2024
Jurate
IrelandGood,
Stayed in March 2024
Reviewed: March 25, 2024
Gilles
GermanyThe station area is not the best but feasible.
Old style, kind staff, no problems. Facility a bit old but well kept.
Stayed in March 2024
Reviewed: March 25, 2024
Ahmad
MalaysiaNone
Location and public transport access and the fact that it comes with FREE BREAKFAST and FREE MINIBAR!
Stayed in March 2024
Reviewed: March 22, 2024
Oli4
GermanyRoom was very hot and besides we had a backside room and opened the window whole night it did not get colder. The rooms have no air condition und the bed was old and mattress very hard and worn out.
Welcome Drink, included mini bar and breakfast were good, also the staff were very friendly Room and bathroom was clean. Rain shower in bathroom.
Stayed in March 2024
Reviewed: March 17, 2024
Monica
United States of AmericaWalls are very thin (I could hear conversations from the rooms next door) and during nighttime we would opt for Uber rides because area wasn't very "friendly" (at least we are not used to that environment).
The hotel was easy to find right across from the Frankfurt am Main train station. The street was not "ideal", but it was close to coffee bar, places to eat, as well as walking distance to other hotels. We walked to the "New Old Town" (about a 20-25 minute walk) and breakfast was buffet style and delicious! Room size was comfortable and spacious enough for my husband and I (plus our luggage).
Stayed in March 2024
Reviewed: March 13, 2024
Simon
AustraliaWe read reviews about this property and were a bit hesitant. When we arrived we found it an easy walk from the train station. We were warmly welcomed by the staff and found the room spacious, very quiet and comfortable. The staff were excellent and everything you would need for breakfast. Would recommend.
Stayed in March 2024
Reviewed: March 12, 2024
Madhu
IndiaThe bed was noisy in room 357 and the exhausted fan .
Extra services like welcome drink, tea coffee and bar at the room
Stayed in March 2024
Reviewed: March 9, 2024
Revinder
United KingdomBed bit worn out Wifi was very slow and disconnected
Good location to main station Breakfast good
Stayed in March 2024
Reviewed: March 3, 2024
Fourie
South AfricaHotel appears a little rundown in certain spots.
Magnificent location, just opposite main station. Very friendly reception and excellent breakfast. Rooms were spacious and free mini bar is an added bonus.
Stayed in February 2024
Reviewed: March 2, 2024
Jadie
United KingdomNothing
Old style lobby and big room charming
Stayed in February 2024
Reviewed: February 25, 2024
Saki
JapanHow Shower runs weak, doesn’t have amenity such as toothbrush/night lobes. It didn’t bother us since i usually carry on our own.
The staff who worked on February 24th were very friendly and serves an outstanding customer service. I enjoyed the little chat with them while I was waiting at lobby. Also the location was amazing. Free-coffee/snack & mini bars at room were amazing. Overall with that price range and experiencing I had with them were absolutely satisfied.
Stayed in February 2024
Reviewed: February 23, 2024
Daniel
BelgiumClose to the train station.
Close to the train station, powerful shower, friendly staff, comfortable and spacious room.
Stayed in February 2024
Reviewed: February 23, 2024
Jessica
United KingdomThere was a big stain on my headboard which didn’t look very nice but didn’t cause any problem. The room was really cold at night and the duvet was thin with no radiator or air con controls to adjust it.
The staff were excellent, really friendly and knowledgeable. Loved the free glass of Prosecco on arrival.
Stayed in January 2024
Reviewed: February 18, 2024
Daniel
ItalyNothing
Close to HBF close to S-Bahn to the airport 5 min walk . Nice hotel with refurbished room. I only slept there for 6 hours as had an air morning flight but would highly recommend. Friendly receptionist
Stayed in February 2024
Reviewed: February 17, 2024
Waseem
SwitzerlandEverithing was ok
Stayed in December 2023
Reviewed: February 7, 2024
Jiangshan
ChinaThe hotel is a little old
Location is very good,staff is very nice
Stayed in February 2024
Faistenau, Austria
Gifu, Japan
Warminster, UK
St Lucia, South Africa
Kuala Terengganu, Malaysia
Olsberg, Germany
Boos, France
Aydın, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content