Czernyring 42-44, 69115 Heidelberg, Germany
#53 of 78 hotels in Heidelberg
Guests' ChoiceBased on 294 hotel reviews
7.8Cleanliness
8.5
Comfort
7.9
Location
7.5
Facilities
7.9
Staff
8.8
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 9, 2024
Maximilian
GermanySomewhat spartan room, slightly dated and bad hair dryer.
Quick and easy checkin, clean room and decent bed.
Stayed in March 2024
Reviewed: March 4, 2024
Shiva
GermanyThe location was ok, close to tram station, two affordable restaurants with good food are just around the corner, no bakery close by, don’t count on the drawer especially if you have long hair. Recommended and will book again.
Stayed in March 2024
Reviewed: February 9, 2024
Syed
United KingdomI think the blankets should be a bit more bigger to accommodate an adult.
The breakfast and the room service were excellent. Very punctual and very clean. Every day new towels and sheets were given with clean bathroom.
Stayed in February 2024
Reviewed: February 9, 2024
Orce
North MacedoniaUncomplicated fast check in, good price for the room, free parking on the street in front of the hotel...
Stayed in February 2024
Reviewed: January 24, 2024
Łukasz
PolandCheckout time is 11:00 but at 10:30 the service enters my room - learn to knock at the door at least
Clean and cheap, small but good breakfast
Stayed in January 2024
Reviewed: January 12, 2024
Kenneth
GermanyNone.
Centrally located, near a tram/bus stops that go to the Old Town. Good value for a short stay. Room was quite spacious and clean. I had a comfortable stay.
Stayed in January 2024
Reviewed: January 8, 2024
Matthew
United States of AmericaWhen I arrived, the window was open and heat turned off. It took nearly 3 hours before it was comfortable enough to remove my jacket. The hotel staff should make an effort to turn on the heat in the room before guests arrive. It wasn’t very welcoming.
The location was easy to access. Free parking on the street. The view from the fourth floor was nice.
Stayed in January 2024
Reviewed: December 16, 2023
Donald
United States of AmericaI had a single room, very small as should be expected. Clean room and bathroom. it was everything I needed at a great price.
Stayed in December 2023
Reviewed: December 13, 2023
August
New ZealandHotelo is a modern building about 15min walk from the main train station. Currently there is road/bridge constructions to navigate but once you know the location of the hotel (i.e., going through the fast food car park), it was easy to get to. Room use key pads instead of keys or swipe cards. Staff a friendly and helpful.
Stayed in December 2023
Reviewed: December 9, 2023
Julia
NetherlandsThe staff were very friendly and helpful. Good and fresh breakfast.
Stayed in December 2023
Reviewed: December 1, 2023
Peter
AustraliaNothing. All was fine.
Nice room. Good furniture arrangement. Good value breakfast. Good security.
Stayed in November 2023
Reviewed: November 29, 2023
Katharina
GermanyProblem of not being able to join breakfast after i was UPSOLD breakfast but nobody mentioned a word about it.
There were a few hiccups....... such as that I paid breakfast after staff recommendation but could not join in the end. That was disappointing really. Besides that staff were really friendly, willing to assist with finding my lost car key. Parking is reasonable at 12.50Eur per night - the location is NOT central and with construction it was difficult for me to get around. I had wished public scooters were available at least, but that was not the case either (probably as the location is a bit off inner city area). Such I was late both days for my seminar as I had to walk (run) for 2km ..... :( Would urgently recommend the otherwise professional and well-organized management to find options to have scooters available for guests (perhaps a cooperation with scooter providers to ensure 2-5 scooters being available at all times??) to remedy the location problems and, any issues with getting around to locations not close but not 5km away either such as the main station and seminar areas such as e.g. B_Fabrik at Bergheimer Str 104 !
Stayed in September 2023
Reviewed: November 27, 2023
Juri
JapanNothing particular.
The room was very clean and I had good space for one person. The heating was great. I could use Wi-Fi without any problems. The location was a little bit far from the station.
Stayed in November 2023
Reviewed: November 1, 2023
Lucia
SpainThe floor in the bathroom was not cleaned. The breakfast provided a very limited choice. The elevator did not arrive up yo the last floor, so I had to carry all my luggage by myself for one floor.
Stayed in October 2023
Reviewed: November 1, 2023
Michael
United KingdomNone
Cleanliness
Stayed in October 2023
Reviewed: October 30, 2023
Ana
BrazilIt was clean and good located
Stayed in October 2023
Reviewed: October 28, 2023
Shree
GermanyGood
Stayed in October 2023
Reviewed: September 30, 2023
Melissa
MexicoThe treatment of the staff, no one is friendly.
Good location
Stayed in September 2023
Reviewed: September 19, 2023
Rebecca
GermanyRelaxed atmosphere and the staff were very friendly. Was nice short stay.
Stayed in August 2023
Reviewed: September 18, 2023
Abdillah
United KingdomThe hotel is located fairly close to the central station and there is a tram station nearby to go to the city centre
Stayed in September 2023
Reviewed: September 8, 2023
Peter
GermanyThe hotel is currently not very easily accessible due to road repairs. My room was on the 5th floor, while the elevator only reached the 4th floor, and, still worse, only 3rd floor on the way down since the button on the 4th floor was out of order. The air-conditioning in the room blew cold wind into my head and could not be turned off or reset.
It is a budget hotel not far away from the Heidelberg main station and relatively easily accessible from the city centre. My small single room was quite comfortable and well-lit and had everything I needed. The breakfast was fine and the staff quite nice.
Stayed in September 2023
Reviewed: September 5, 2023
Berlinranger
GermanyNot meant as a dislike, more of a tip for others. If you are on the top floor - 5th floor - you really hear the rain hitting off the windows in the room which are slanted and not vertical. So ask for non top floor room.
Friendly staff. I noted that some reviews mentioned unfriendly receptionists but that was not my experience. The staff were all very nice. Good breakfast.
Stayed in July 2023
Reviewed: September 2, 2023
Roselyne
GermanyThe water change from hot to cold
The rooms are spacious and the decor is cool
Stayed in August 2023
Reviewed: August 28, 2023
Moore
GermanyThis hotel has an elevator but it doesn't go up to the top floor. Top floor requires you to carry your things up a full flight of stairs. And the one elevator was impossible to use during housekeeping hours. ( not their fault) definitely need a second elevator that also goes up the top
I really wanted a small, short, sweet and to the point room. My room was on the top floor so I had the skylight in my room which I was able to open all the way for the best breeze.
Stayed in August 2023
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