Our rate included all 3 meals and the dinner you are offered 3 choices and if you don’t like the choices you’re stuck paying for 3 other choices. I didn’t like that so much. The quality of the food however was Michelin level.

The quality of the amenities and staff.

Stayed in April 2024

There is no minuses :)

The hotel is perfect with it's whole organisation to feel comfortable and welcomed.

Stayed in February 2024

The hotel has a small cinema, but nothing appeared to be playing while we were there, much to our kids' disappointment.

We had a spacious two-story, two-bedroom, two-bathroom, three-balcony suite with lovely mountain views. It also had a kitchenette, separate dining area, and an upstairs sitting area. We went to the pools (main pool, whirlpool, and children's play pool) twice a day--there's a fourth, adults-only pool that we didn't visit. The resort is very close to central Garmisch and easily walkable. It's only a few minutes drive (by car or by the hotel's shuttle bus) to the Hausbergbahn. The kids enjoyed the minigolf course, the game room, and the buffets. We've stayed at several resorts in the Zugspitze area and would gladly return to this one.

Stayed in February 2024

The dinner menu was a bit too exotic on most days. We adults actually ordered from the kids many a few times as a result. Wi-Fi is spotty. Parking in the garage is 14/day

The resort is a great family-friendly option. A bit pricey but meals were included for the most part which certainly helps. Easy walking in Garmisch to many scenic shops from the resort. Shuttle will take you downtown and to all ski lifts and ski rental places.

Stayed in February 2024

The restaurant was excellent. The family spa and the kids playroom were a perfect was to spend our time in the afternoon.

Stayed in February 2024

Pillows too soft. The lunch could have been more equipped for dietary requirements. Breakfast and dinner perfect.

Great location and since we last been great renovations and the spa and update restaurant.

Stayed in February 2024

The games room needs updating as many video games were broken or didn't work.

The staff members were incredibly kind, and the restaurant served high-quality meals for all their menu items. The SPA experience was truly amazing, and the kids enjoyed every second of it.

Stayed in January 2024

Rooms cleaning could be better.

Perfect breakfast and SPA.

Stayed in January 2024

Room on the small side (no seating area) No bath which after a full day's walk would have been welcome Air con was very poor did not cool room down

Location Staff very helpful, Food was amazing especially the lunchtime buffet 😋

Stayed in September 2023

Exceptional staff Exceptional location Exceptional facilities Perfect food

Stayed in September 2023

Food and Wellness was even better than expected. The personell was friendly and amiling at all times. Especially the shuttle service to starting locations for hikes was great and our driver was extremely friendly!

Stayed in September 2023

Very high bed, not comfortable. Soft mattress and pillows. The hotel is far away from the centre. We couldn't go for a walk after dinner.

Best breakfast we had in Germany, fresh, high quality of food. Perfect service in the restaurant. Beautiful view of the mountains from our balcony. Very clean room. The spa facilities are excellent. We loved swimming in the outdoor pool.

Stayed in September 2023

Pillows were too soft and uncomfortable which is minor comment. Also, it would be great if soft drink or at least water provide for free in room/ restaurant. Every thing else was excellent

Hotel staff had respectful, professional, friendly manner. Breakfast had very good variety of healthy choices especially with fresh juice. we liked light lunch buffet and delicious dinner menue. Our room was super clean and comfortable. Spa center with saunas and pool were quite relaxing and recharging. Thanks alot for great service

Stayed in August 2023

The TV wasn’t smart ;(

The breakfast was delicious , excellent location.

Stayed in August 2023

Room was smaller than expected. Dinner options could have been a little more diverse, but was still nice. Definitely need the included fan in the summer.

Fair amount of options of things to see or do within the resort and the staff were all friendly. Good breakfast.

Stayed in August 2023

Very ocelot

Stayed in August 2023

A lovely , cosy hotel with great amenities! The staff are so friendly and helpful. Food is great! Location is great. Just a wonderful hotel to relax and enjoy!

Stayed in July 2023

The building was only a year old but the ac in the room would not cool it down. The night was cool so we were ok by opening the patio door, but the ac should have worked better. It was 25 C when we arrived and after 5 hours of running in a small room, it only got to 23 C. This was disappointing.

My wife felt like a princess when we got there. The hotel is luxury all the way. Completely loved it. Did not realize that meals were included when I booked. Total bonus!!

Stayed in June 2023

Nothing

I loved every thing in the hotel from the staff to the room . The food Every thing was fabulous

Stayed in June 2023

we enjoyed the property. we had to get used to going from building to building and floor to floor, but we would find our way.

the amenities. this resort has so much to offer; for kids, for adults, we can’t wait to go back. the restaurant dinner had the best live music entertainment. Loved it.

Stayed in June 2023

The food was fantastic and there was plenty of choice. We loved the spa and pools and the location was exceptional.

Stayed in June 2023

We didnt realise the main pool was adult only but wasn't an issue in the end. The room wasnt ideal for young kids. My 2 year old tripped and fell down a step twice before we had to rearrange the furniture to prevent it happening again. its a bit of a hazard in the night especially but does look stylish. The area was a bit isolated, not really walking distance but they do run a shuttle to the center. Finally the sofabed had a lot of exposed metal at the sides. My daughter again hurt her knee on it climbing on and off the bed and It needs covering over with something soft to avoid injuries. The slide door to the bathroom area also really needs a lock

Great hotel, great staff. The restaurant was very good too, we did the half board option with breakfast and evening meal and the food at both was of a high standard. I dont think the pictures actually do the place justice, the decor in the restaurant is excellent and the drinks menu was quite extensive. We travelled with a 2 & 4 year old and they absolutely loved the kids pool, we didn't miss not being able to go in the adult only pool as the indoor pool, jacuzzi and kids pool were great. Also the crazy golf and outdoor kids play area were very good. We didnt realise they were there so was a pleasant surprise. Good parking facilities underground.

Stayed in June 2023

Nothing

Excellent breakfast, lot of things you can chose from. Wellness was amazing, even on the limited space there is an outside pool with hot water, and finish sauna, steam bath. Very relaxing after a day of skiing.

Stayed in February 2023

beautiful spa, very good cuisine

Stayed in March 2023