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Reviews of Hotel Union This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Hauptstrasse 19, 77652 Offenburg, Germany

#4 of 10 hotels in Offenburg

Guests' Choice

Review score

Based on 443 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.8

  • Paid WiFi

    5.6

100% verified reviews

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Showing 1 - 54

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    A little walk from the station, with some guys hanging around at night. No air cond.

    Clean and comfortable newly renovated room and bathroom. Good bed and pillow. Staff did not speak English but they could understand us alright. Bottle of mineral water provided in room.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    Check in was with an English speaker but in subsequent evenings the staff member on duty only spoke German. This did give rise to a problem when leaving early on our last day but this was adequately dealt with by corresponding with the proprietor when I returned home. A toaster for bread would be appreciated in future.

    The most convenient hotel location for a train traveller. The hotel is in a quiet location.

    Stayed in May 2018

  • Reviewed: 26 May 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Was able to reserve a car parking space (this was important). Hotel easy to find and in an excellent location in Offenburg. Receptionist was excellent. Hotel had no restaurant but receptionist recommended a very good local restaurant.

    Stayed in May 2018

  • Reviewed: 5 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Clean and friendly - very good

    great small Hotel in the middle of Town and 500 m from the train station - I am a repeat visitor and really like the place

    Stayed in January 2018

  • Reviewed: 29 December 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Can't think of any complaints. Lovely time.

    This hotel has a lift! Excellent stay for the money. Clean...quality....service was great.....would stay here again if we visited Offenburg or Durbach again.

    Stayed in December 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good

    Great location as an alternative to Strasburg, just 30 mins by train and a day pass for a family costs E10 or so. Br eakfast was a delight a great range for a small hotel. The fridge was handy. Had a great time at the wine festival

    Stayed in October 2017

  • Reviewed: 8 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Air con would make this hotel excellent.

    The manager did his level best to find me a quiet room. Offered a choice of two…. very obliging indeed. Handy to the train station and buses. Good breakfast. Clean. Very nice staff who made me feel welcome. Now has free wifi…. a little patchy at times and a nuisance to have to re login each use, but fast when it is working optimally. Offenburg is a great base to explore the Black Forest towns and this hotel is a good choice.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    Restaurant(s) and stores, cafes and much more is well within walking distance. Very friendly people, excellent breakfast (German style, no bacon with scrumbled eggs and items, however excellent selection of sausages, cheese and the like !)

    Stayed in September 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing.

    Very comfortable bed. Location is really good. The staff didn't speak any English but that added more authentic feeling to us. It's an old hotel but gave us some sort of "class" feeling! Great for value. Highly recommended if you are not seeking some modern/luxurious experience.

    Stayed in July 2017

  • Reviewed: 14 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cozy little hotel in a quaint little town. We used this town to divide a long train trip into 2 days. We enjoyed walking around the town and ate at a lovely restaurant, all very close to the hotel, as was the train station.

    Stayed in May 2017

  • Reviewed: 4 May 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    A kettle and /coffee-maker in the room would have been good.

    The staff were very kind, hospitable and very accommodating to our request. This is very much appreciated.

    Stayed in April 2017

  • Reviewed: 2 May 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Excellent location, just a few minutes walk from the Train Station. Very good, courteous and English speaking staff. The rooms were fairly big and very comfortable beds.

    Stayed in April 2017

  • Reviewed: 20 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I met one of the staffs that couldn't speak English but she's nice and helpful.

    The location is great. I can walk from Offenburg train station to the hotel. The breakfast is good too.

    Stayed in February 2017

  • Reviewed: 14 October 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Unsecured WIFI.

    Close to old town and shops. Close to Railway Station. Friendly little town. Historic. Friendly host who agreed to cancel one of our nights due to a change of plans. Hotel has a lift. That's always a bonus. Excellent breakfast.

    Stayed in October 2016

  • Reviewed: 5 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The staffs are very helpful but they can't speak English.

    The hotel seems to be newly renovated, the room is spacious and very clean. Very comfortable.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had no problems

    Good place to stop after a night of flying. Did not have a chance to explore the City Lots of restaurants around . A good number of shops and at least 2 department stores. Very good breakfast

    Stayed in September 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    When a heavy fast train passes through the main station during the night, you can feel the building is not only vibrating, but it also shakes. I had to wake up twice in the night because my bed was shaking !!

    Good location, nice staff and a clean room

    Stayed in September 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My only negative feedback was that the breakfast price was a bit high and the Wifi wasnt included in the rate, which wasnt a big deal money wise but it kept on disconnecting!

    I really enjoyed my stay at the hotel. Cleanliness is what I look for and I have found that here. I recommend Hotel Union and would go there again myself.

    Stayed in July 2016

  • Reviewed: 28 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Pretty run down

    Location wasn't bad but the hotel really wasn't up to much

    Stayed in May 2018

  • Reviewed: 20 December 2017

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Non body speak English or French (communication with body language if you don’t speak German)

    All

    Stayed in December 2017

  • Reviewed: 19 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It is near the train station.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The access to the Internet was not so good.

    Stayed in November 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Hunky dory everything

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Language limitation of some staffss

    Nice town

    Stayed in July 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    loud. no A/C but that's typical in Germany.

    good value for the money. bathroom in the room.

    Stayed in May 2017

  • Reviewed: 15 December 2016

    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I like the shutters that keep out light and sound for a good sleep

    Stayed in December 2016

  • Reviewed: 14 October 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Hotel with Clean and Big room, Friendly and Attentive Staffs, Nice Breakfast, Wise location

    Stayed in September 2016

  • Reviewed: 27 September 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room was always clean, service was so kind and the staff was nice

    Stayed in September 2016

  • Reviewed: 5 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Staff speak no English. Wifi cost 1 euro per day, funny.

    Stayed in July 2016

  • Reviewed: 28 July 2016

    • Solo traveller
    • Single Room
    • Stayed 1 night

    too expensive, worthless, no reason to live there again.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was dirty, they didn't clean it, but after we told them they give us a new one instantly.

    The breakfast was OK. The rooms were nice.

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Why do German pillows have no stuffing? And European double rooms have twin beds?

    Stayed in July 2016

  • Reviewed: 3 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very friendly, ideal location for restaurants and bars. Very clean hotel, hearty breakfast

    Stayed in July 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    no bar + limited free wifi

    Clean and modern room. Secure parking for motorcycles.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 November 2015

    • Leisure trip
    • Couple

    The location was very convenient. It was a short walk from the train station, shopping, and an amazing restaurant. The room was clean, nicely appointed, and very large. All the staff went out of their way to help us, and make our stay the best!

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    We've stayed here before and we're perfectly satisfied. It seems there's been a change in staff. No "welcome" on arrival, staff could do with meet and greet training! breakfast staff a little laxed

  • Reviewed: 26 May 2016

    • Business trip
    • Solo traveller

    not much - it was good value

    great hotel in great location great price and ideal for a couple of nights

  • Reviewed: 20 May 2016

    • Leisure trip
    • Solo traveller

    5 mins walk from Offenburg train station.

  • Reviewed: 7 April 2016

    • Leisure trip
    • Couple

    Lobby smelt of cigarette smoke.

    Pretty good for a night's stay. Very close to the train station.

  • Reviewed: 26 February 2016

    • Leisure trip
    • Solo traveller

    The location was good, between the station and town centre and about 5 minutes walk from each.

  • Reviewed: 17 January 2016

    • Business trip
    • Solo traveller

    great location . clean and comfortable - very happy

  • Reviewed: 7 January 2016

    • Leisure trip
    • Group

    The staff was so nice. The hotel is not far away from the main station, and it is clean and the bathroom is big.

  • Reviewed: 29 December 2015

    • Leisure trip
    • Group

    This hotel is closed to the train station and the city center. The staff was friendly and very nice.

  • Reviewed: 28 December 2015

    • Business trip
    • Solo traveller

    Nice breakfast and location

  • Reviewed: 21 December 2015

    • Solo traveller

    Smoking room I was in wasn't well furnished as other rooms pictured on booking. Bed was not comfort at all.

    Location was good

  • Reviewed: 8 November 2015

    • Leisure trip
    • Solo traveller

    No negative features

    A good overnight break whilst touring in the area. Pleasant staff Close to station.

  • Reviewed: 19 October 2015

    • Leisure trip
    • Solo traveller

    Very good value for money. Good location. Small room but very clean.

  • Reviewed: 29 September 2015

    • Leisure trip
    • Couple

    Nothing

    Very clean centre location, staff very friendly and helpful.

  • Reviewed: 12 September 2015

    • Business trip
    • Solo traveller

    The elderly gentleman at the reception spoke German only.

    Close to the train station.

  • Reviewed: 3 September 2015

    • Leisure trip
    • Couple

    Room view - window facing a vacant lot

    Near the train station. Big room and wc.

  • Reviewed: 28 August 2015

    • Solo traveller

    Air condition would have been nice!

    Very friendly service and staff

  • Reviewed: 21 May 2015

    • Leisure trip
    • Couple

    The pillows were no good, and the doona on the bed was no bigger than a large beach towel

    Close to train station

  • Reviewed: 7 May 2015

    • Leisure trip
    • Solo traveller

    free wifi would have been nice

    A very large window you can open for fresh air ...also great location from the train station , clean , good value

  • Reviewed: 20 March 2015

    • Leisure trip
    • Solo traveller

    Had to wait at the reception, had problems to access the wifi

    Comfortable beds, nice clean bathroom, close to the train station

There are also 29 reviews without text. These impact the overall review score.

Showing 1 - 54

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