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Reviews of ibis Hotel Dortmund City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Märkische Str. 73, 44141 Dortmund, Germany

#31 of 49 hotels in Dortmund

Guests' Choice

Review score

Based on 591 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.3

  • Location

    8

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.3

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Showing 1 - 69

  • Reviewed: 27 August 2018

    10
    Great hotel definately recommend it
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    All great except the entrance after hours none of our key cards opened to get into the hotel but the night porter arrived on and let us in.

    Great Hotel, lovely staff, fine big bedroom and bathroom, great breakfast

    Stayed in August 2018

  • Reviewed: 27 July 2018

    10
    An excellent hotel close to both airport and the city center
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    A good hotel near the park. There are lot of places in the underground parking. The room was very comfortable and clean. The man over the counter helped a lot with navigating in the neighborhood. Very close to the airport.

    Stayed in July 2018

  • Reviewed: 23 December 2017

    9.6
    Fabulous. Do this every year.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff friendly. Good advise. Helped when we had a puncture on morning we were leaving. Shirt walk to town center , handy when you have had a gluwine. Or there is a tram just 50yrds from hotel.

    Stayed in November 2017

  • Reviewed: 5 December 2017

    6.7
    €11 euro per person for breakfast seems a little too much...
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    €11 euro per person for breakfast seems a little too much for the choices. When the hot food runs out they will not replenish until you ask and then they make it sound like it is a chore. No tea making facilities in your room.

    Stayed in December 2017

  • Reviewed: 2 December 2017

    10
    Love, love, love it and planning are next visit.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There really needs to be more dedicated parking spaces for the hotel.

    The bed is comfy and the breakfast excellent. The staff were very helpful indeed. We have been coming to this hotel for perhaps 10 years (sometimes twice a year).

    Stayed in December 2017

  • Reviewed: 19 September 2017

    8.3
    good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Breakfast coffe was weak

    Easy to reach by car and, if not very cosy, it is a nice and clean hotel within walking distance from city center as well as from Signal Iduna Park. And for those who don't like to walk, U-bahn is close.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    9.6
    Clean hotel, friendly staff, free wifi, free parking
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Very friendly staff; wifi worked very well; good breakfast; not directly in the center, but central enough; free parking; different restaurants nearby

    Stayed in August 2017

  • Reviewed: 24 July 2017

    10
    Great value nice location
    • With a pet
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really it was what I expected

    Nice bed and the room was a good size, I was actually surprised that the shower was actually a good size and did not leak!

    Stayed in July 2017

  • Reviewed: 9 June 2017

    7.9
    The 24/7 bar and restaurant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Although a non smoking room had been booked and provided it had been smoked in many times. It would be nice if hotels could crack down on this miss use of non smoking rooms

    The 24/7 bar and restaurant

    Stayed in June 2017

  • Reviewed: 20 May 2017

    8.8
    Everything practical and punctual
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We sat down for a cappuccino. The table wasn't exactly clean and ready for the next guest-- us. But overall still a very good place.

    Everything practical. Very good and well planned usage of the relatively tight space. Gorgeous cappuccino.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    8.8
    Perfect sleep when internet is not weorking well
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Internet in the room was weak, slow. Unusable for any work, also skype calls were not possible to make in convenient way. Hotel has a payed internet also, should be better, but c'mon in 21st century?

    Double bed in the room was really comfortable. Even few hour and I fell refreshed. Thumbs up for bed.

    Stayed in April 2017

  • Reviewed: 31 March 2017

    10
    location was good.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    location was good. we took a taxi from central station and it took 12 euro. taxi from the hotel to airport was 25 euro. the hotel stuff reserved a taxi for us. We arrived late night and left the hotel early . SO i do not know anything regarding meals and other services. there was a big cafe bar at the first floor.

    Stayed in March 2017

  • Reviewed: 7 February 2017

    7.9
    Was a time to cherish
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The price was a bit on the high side comparing with people who came in on Sunday

    The small bed that came like magic from the wall was out of this world.

    Stayed in February 2017

  • Reviewed: 13 January 2017

    9.2
    Great location, fair price
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The WI-FI speed is poor and they have a limited amount of parking spaces in front of hotel. They share parking with a REWE store so be careful where you park since you might end up getting a fine if you park on a REWE spot.

    The hotel is located in downtown area. The rooms are big and the bed is really comfortable. They have a small bar where they serve snacks and drinks all day long. Old Town is about 10 minutes walking distance.

    Stayed in January 2017

  • Reviewed: 7 January 2017

    5.0
    Is okay for the price
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed Was dirty and the door was very hard to open I went to the reception to sort out after the fourth time. ...very poor service ..Shower small and noisy....

    Is okay for the price

    Stayed in December 2016

  • Reviewed: 5 November 2016

    7.9
    Good condition like in most Ibis hotels.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Prank phone calls in the middle of the night... I believed it was haloween. They insisted until we pulled the cord from the phone.

    Good condition like in most Ibis hotels.

    Stayed in November 2016

  • Reviewed: 2 November 2016

    7.1
    Free parking, close to the airport.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Heating system did not work at all, was a very cold night. Staff was helpful and gave us an extra blanket but it didn't really help.

    Free parking, close to the airport.

    Stayed in October 2016

  • Reviewed: 1 September 2018

    10
    Beautiful ibis hotel Dortmund
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast not big selection that's all

    Every thing in hotel was lovely

    Stayed in August 2018

  • Reviewed: 8 August 2018

    9.5
    Comfortable beds.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A/C was a little bit slow.

    Comfortable beds. Friendly staff.

    Stayed in August 2018

  • Reviewed: 8 July 2018

    10
    Friendly staff, bed was very comfortable, extremely clean
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, bed was very comfortable, extremely clean

    Stayed in July 2018

  • Reviewed: 29 May 2018

    9.6
    We booked this property as we required free parking, it was...
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No wi fi.

    We booked this property as we required free parking, it was only a 12 minute walk into town. The staff, facilities and breakfast were great.

    Stayed in May 2018

  • Reviewed: 24 May 2018

    9.2
    Very smart solution for business travels.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I suggest to install some water and snack distributors on each floor

    Very smart solution for business travels. Very clean rooms and common areas.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    10
    Great sleep
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is bad value for the money

    The bed was the best

    Stayed in April 2018

  • Reviewed: 13 April 2018

    8.8
    Great staff
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, a bit out of the centre, 30 min walk

    The staff were great, spoke English, were very frinedly and happy to help.

    Stayed in April 2018

  • Reviewed: 20 January 2018

    9.6
    Very clean and short taxi ride to Dortmund stadium
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very friendly staff

    Stayed in January 2018

  • Reviewed: 18 December 2017

    9.2
    Easy to find and close to Ubahn
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Easy to find and close to Ubahn

    Stayed in December 2017

  • Reviewed: 18 December 2017

    7.9
    Perfect place to stay for the night and then discover the...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Perfect place to stay for the night and then discover the city

    Stayed in December 2017

  • Reviewed: 8 December 2017

    9.2
    Great in town location for savvy travelers
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Comforter

    Great shower (fabelhaft Dusche)

    Stayed in December 2017

  • Reviewed: 5 November 2017

    6.3
    For one night stay is ok. Kind of expensive but as the options in Dortmund are limited is ok
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Better decoration in the room.

    Descent for one night stay. Simple room nothing extra. Breakfast was normal.

    Stayed in November 2017

  • Reviewed: 21 October 2017

    5.8
    Impolite receptionist
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Impolite receptionist

    Stayed in October 2017

  • Reviewed: 11 October 2017

    8.3
    Good sized shower, clean, friendly staff, close to...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows too soft for my friend, lack of power outlets

    Good sized shower, clean, friendly staff, close to underground station.

    Stayed in October 2017

  • Reviewed: 25 July 2017

    8.8
    Ok
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Supposed to be a budget hotel so if you think 75 euros inc breakfast is budget priced then I must be out of touch

    Food was good

    Stayed in July 2017

  • Reviewed: 3 July 2017

    7.9
    nice location about 1,5km to city center or Borussia stadium.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    nice location about 1,5km to city center or Borussia stadium. free underground parking supermarket REWE on ground floor.

    Stayed in July 2017

  • Reviewed: 11 June 2017

    8.3
    Friendly staff, helpful with local knowledge.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Location wasn't great for the city, but it did suit our purposes.

    Friendly staff, helpful with local knowledge.

    Stayed in June 2017

  • Reviewed: 7 March 2017

    7.1
    No coffee making facilities in room
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No coffee making facilities in room

    Stayed in March 2017

  • Reviewed: 3 January 2017

    7.5
    12 euro for breakfast is too expensive for a budget hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    12 euro for breakfast is too expensive for a budget hotel.

    Stayed in December 2016

  • Reviewed: 16 December 2016

    9.6
    Christmas market
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Close to city centre

    Stayed in December 2016

  • Reviewed: 10 December 2016

    8.3
    Bed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Food

    Bed

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 December 2015

    9.6
    +cute, tidy and comfy room with nice modular bathroom.
    • Leisure trip
    • Family with young children

    Wifi could be better

    +cute, tidy and comfy room with nice modular bathroom. Room not so big but absolutely enough + just next to rewe and bar in the hotel + close to the airport

  • Reviewed: 18 November 2015

    5.4
    Quite clean hotel with big parking, confortable beds.
    • Business trip
    • Couple

    When we got there they didn't have the reservation in the system so we had to wait about half hour to resolve the mix up (we have arrived at 1 AM so we were very tired and we didn't need this problem). In the room was very cold when we have arrived and it took about one hour to heat up. Very small bathroom, i felt like i was on a plane. Poor english from staff and we didn't knew any german...

    Quite clean hotel with big parking, confortable beds.

  • Reviewed: 27 October 2015

    9.2
    The location, the facilities and the friendly staff
    • Couple

    I didn't realised that I booked through Booking .com. As a result we couldn't get complementary breakfast though I introduced two of my colleagues to Ibis and they had breakfast included.

    The location, the facilities and the friendly staff

  • Reviewed: 27 October 2015

    2.9
    Location was good.
    • Leisure trip
    • Group

    Staff were rude and of no help to us. Never been treated so badly in my life. Would never go back there. Reception staff ignorant and reallly rude.

    Location was good. Right near city centre

  • Reviewed: 20 August 2015

    8.8
    Although this was a basic Ibis the staff were excellent,...
    • Business trip
    • Couple

    No bad comments

    Although this was a basic Ibis the staff were excellent, there was a nice bar serving lovely local beer and snack type food, all in all very good value for money

  • Reviewed: 17 June 2015

    7.1
    Much better than other Ibis Hotels I have stayed at the room...
    • Leisure trip
    • Group

    No evening meal and limited choices nearby. bit of a hike to the old town

    Much better than other Ibis Hotels I have stayed at the room was larger, the breakfast was OK but not much variety

  • Reviewed: 17 June 2015

    7.5
    The Hotel in general is a better level of accommodation than...
    • Leisure trip
    • Group

    Not many cafes etc. in the area, and breakfast only at the Hotel

    The Hotel in general is a better level of accommodation than most Ibis Hotels, the rooms were a good size and the free on site parking was a bonus. The convenience store next door was very handy

  • Reviewed: 25 May 2015

    8.8
    The hotel was very good for a business trip, there was...
    • Business trip
    • Group

    There was no mini bar in the room, that's ok, but not even a bottle of water in the room. What would be the cost of a bottle!..

    The hotel was very good for a business trip, there was nothing as an extra than needed.

  • Reviewed: 28 April 2015

    4.2
    due to our inability to find four reasonably priced single...
    • Leisure trip
    • Group

    due to our inability to find four reasonably priced single rooms at a hotel, we decided to pay more for four double rooms. We did not expect to be put in a large room with a small single bed (well three of us had this, the fourth got a double bed as expected). The receptionist told us they had a few rooms like this and because it was fully booked they put the 'single' people in the rooms with the single beds. I informed him that we would not have booked 'single rooms' at that price at that hotel had we known that was the case. As compensation he gave us free breakfast (valued at 8 euro i believe) but still we felt ripped off.

  • Reviewed: 3 March 2015

    7.5
    Staff were friendly and helpful.
    • Leisure trip
    • Group

    The area isnt great for nightlife so we had to travel to the city. The best value price of the hotel changed due to tax, which I missed but it seemed that was THE price, felt a bit hidden.

    Staff were friendly and helpful. Location was next to an underground train station so that was convenient for travel to the city center.

  • Reviewed: 17 February 2015

    4.6
    Upon check in a fixed amount per night should be given for...
    • Business trip
    • Family with young children

    Upon check in a fixed amount per night should be given for the number of nights booked and not as was with Ibis changing the rates as they wanted from day to day.I travel a lot around the world and this is ridiculous.

  • Reviewed: 7 January 2015

    7.1
    Confortable beds, changed towels, goos shower.
    • Leisure trip
    • Couple

    Some clients left the lobby were very dirty and the staff did nothing about it! imagine human vomit all over the lobby carpets for 12h, even if the receptionist was announced. Also the carpets in the room needed a refresh.

    Confortable beds, changed towels, goos shower.

  • Reviewed: 23 May 2016

    10
    Very clean, staff was very welcoming and close to the train...
    • Leisure trip
    • Couple

    Very clean, staff was very welcoming and close to the train station!

  • Reviewed: 7 May 2016

    7.1
    Location, free parking
    • Leisure trip
    • Group

    Every thing ok

    Location, free parking

  • Reviewed: 29 March 2016

    8.8
    room was comfortable and location is nice.
    • Business trip
    • Solo traveller

    breakfast was a bit poor..

    room was comfortable and location is nice. free parking is also good for this hotel.

  • Reviewed: 15 March 2016

    10
    Location was perfect.
    • Leisure trip
    • Couple

    Location was perfect. The room was clean and ideal for our stay.

  • Reviewed: 1 December 2015

    10
    Location and staff
    • Leisure trip
    • Couple

    Nothing

    Location and staff

  • Reviewed: 10 November 2015

    10
    Very clean and friendly staff
    • Leisure trip
    • Group

    Nothing

    Very clean and friendly staff

  • Reviewed: 25 October 2015

    7.1
    Nice and clean, very cheap, good value for the money.
    • Business trip
    • Couple

    They seem to be a bit understaffed, so they are quite slow at the reception.

    Nice and clean, very cheap, good value for the money.

  • Reviewed: 29 September 2015

    10
    Not a far walk from either Signal Iduna Park and also to the...
    • Leisure trip
    • Solo traveller

    Not a far walk from either Signal Iduna Park and also to the city centre

  • Reviewed: 28 September 2015

    6.7
    Friendly staff
    • Business trip
    • Solo traveller

    Friendly staff

  • Reviewed: 18 August 2015

    10
    good location, great and helpful staff
    • Leisure trip
    • Solo traveller

    everything were fine

    good location, great and helpful staff

  • Reviewed: 9 August 2015

    10
    Comfort of bed
    • Leisure trip
    • Couple

    Comfort of bed

  • Reviewed: 21 July 2015

    2.5
    Nothing
    • Group

    Staff were very rude, and all amenities were very basic

    Nothing

  • Reviewed: 13 June 2015

    7.9
    Breakfast.
    • Leisure trip
    • Solo traveller

    Wifi fairly slow. TV fairly small.

    Breakfast. Location.

  • Reviewed: 19 April 2015

    10
    Hotel is great.
    • Business trip
    • Solo traveller

    Hotel is great. Nice location, 3-4 minutes walk to Metro, 15 minutes walk to the center. Friendly staff. I would stay there again.

  • Reviewed: 22 March 2015

    7.9
    Breakfast, staff, location
    • Leisure trip
    • Couple

    Pillow, no swimming pool

    Breakfast, staff, location

  • Reviewed: 17 February 2015

    10
    Very friendly staff who spoke good English and were helpful...
    • Leisure trip
    • Group

    Very friendly staff who spoke good English and were helpful in helping us find our way around.

  • Reviewed: 20 January 2015

    7.1
    Staff and bar area
    • Leisure trip
    • Family with young children

    View of broken windows etc on opposite building

    Staff and bar area

  • Reviewed: 20 January 2015

    8.3
    Friendly staff
    • Leisure trip
    • Family with older children

    Beds were very firm

    Friendly staff

  • Reviewed: 5 January 2015

    7.5
    The hotel is a good bargain and value for money.
    • Leisure trip
    • Couple

    Food

    The hotel is a good bargain and value for money. Short distance to the shopping district. Excellent service.

There are also 33 reviews without text. These impact the overall review score.

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