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Reviews of ibis Styles Duesseldorf-Neuss

Hellersbergstr. 16, 41460 Neuss, Germany

#5 of 14 hotels in Neuss

Guests' Choice

Review score

Based on 774 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.2

  • Location

    7.4

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    8

  • Free WiFi

    8.1

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Showing 1 - 61

  • Reviewed: 18 May 2018

    10
    Located in a beautiful place
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    A modern hotel, cozy, clean and well-designed. We traveled with our 6yo daughter and she very much appreciated a nice small playroom for children in the lobby and a specially equipped place for children to prepare their own breakfast :) The main and best impression is about the hotel`s location in a green and beautiful area, we loved it so much.

    Stayed in April 2018

  • Reviewed: 3 May 2018

    7.5
    Practicle and Straight Forward
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is in a business area and is very suitable for business people. For travelers that expect charme and luxury the location is not suitable

    The location was quiet and the staff was friendly and helpful.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    4.2
    Not up to Ibis Styles standard
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is not at all the same category as some other Ibis Styles I have stayed at before! Looks like an old Ibis - and not even a modern one - in which they put some bright colours on the wall and now call it an Ibis Styles. Room very undescript. Bad and somber lights. Badroom sink is tiny, more like a toilet sink. Very old heating lamp that looks rusty and better be removed. Beds not particularly comfy. Breakfast buffet was pretty minimalistic

    Breakfast inclusive

    Stayed in April 2018

  • Reviewed: 15 April 2018

    8.8
    Very good breakfast.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Walk to the city 1.2 kilometres.You have to walk through the park, which is quite secluded and unpredictable. It is not recommended to walk through here at night.

    Very good breakfast. Clean room.

    Stayed in April 2018

  • Reviewed: 25 February 2018

    5.4
    More Ibis Budget than Inis Styles
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms, the poor food selection on the bar menu (nothing really health ie a salad) and no restaurants nearby to get some alternative food. More like an Ibis Budget than Ibis Styles.

    The staff

    Stayed in February 2018

  • Reviewed: 31 October 2017

    8.3
    Good stay for business
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The breakfast could have had a bigger warm food selection.

    Cleanliness of the hotel was up to a good standard. Th staff of the hotel was very friendly.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    2.9
    Very Bad stuff
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    They are big amateur. The cheff of the hotel has canceled my reservation without any reason and they did not informed about this cancellation. This was a business trip and they can not do what they want. They MUST do and work according rules. The reception young man was very unproffesional and very aggresive. He can not work on front office with customers. His behaviour is still not enough developed for comunication with international guests. All in one This hotel just look on profit and they do not care about the guests. Thanks and best regards

    Nothing

    Stayed in October 2017

  • Reviewed: 6 September 2017

    5.4
    Could be better
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Extreme unfriendly receptionist. Rich breakfast buffet wasn’t so rich. Booked a double room (one double bed), got twin room (two separated beds). Tiny sink in the bathroom. No restaurants, just snacks.

    Stayed in September 2017

  • Reviewed: 3 July 2017

    10
    pleasant staying
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is situated not far from the highway, so its easy to reach it not going through the city. The hotel is very bright colored. The room is comfortable - bed, pillows, shower - everything is very good. The breakfast is perfect - fresh and tasty food. Also there is a spacey parking and free WiFi connection. The hotel is situated in walking distance from the place (Markt) where you can have dinner.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    7.1
    The hotel is in a quiet location with a relaxed atmosphere.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    In the bathroom the washbasin is too small. Maybe that's the same for all Ibis Style hotels because I remember that this particular hotel was previously a standard Ibis hotel with a perfectly adequate bathroom (i.e. a normal washbasin)

    Sited on a business park within easy walking distance of Neuss town centre and a wide variety of shops and restaurants. Breakfast is good value for money

    Stayed in June 2017

  • Reviewed: 7 June 2017

    7.1
    Perfectly fine.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I am not a fan of breakfasts in Germany. However if you are then this one is fine.

    Excellent value for money. I just needed a bed and convenient for onward journey. If you want to do anything in and around the hotel then maybe not ideal.

    Stayed in May 2017

  • Reviewed: 2 June 2017

    7.9
    Unless a complicated journey from the airoport to hotel, my mark would be "very good"
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    It was not clear how to get from the airport to the hotel. There are no clear directions and ways of getting there described at the webpage.

    The hotel is well-located. It is colorful inside so it creates a positive atmosphere. Breakfasts were delicious! :)

    Stayed in May 2017

  • Reviewed: 28 May 2017

    6.7
    youth look decoration & clean and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    location is not good, in the industry park. my window is facing the main street, quite noisy.

    youth look decoration & clean and comfortable breakfast is good.

    Stayed in May 2017

  • Reviewed: 9 May 2017

    9.6
    Good experiences in Düsseldorf - Neus
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    The hall of breakfast was a litle bit small when lot of guest want had a breakfast.

    The staff is very friendly and felixible and the place was clean and nice. I had many good experience. The breakfast was copious and tasty.

    Stayed in May 2017

  • Reviewed: 22 March 2017

    7.5
    Staff was really helpful, breakfast was satisfying.
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    Price was too expensive, comparing to other Ibis hotels, due to a commercial fair taking place these days.

    Staff was really helpful, breakfast was satisfying. You can have a coffee for free, 24hrs a day at the lobby. Wi-fi working very very good.

    Stayed in March 2017

  • Reviewed: 2 February 2017

    6.7
    Could have been a lot better just by getting a comfortable sleep
    • Business trip
    • Couple
    • Double Room
    • Stayed 10 nights

    For guests attending the various trade fairs at Messe Center the tram stop to go to Duesseldorf Central train station is a bit of a walk, but we didn't really mind the cold because it was good to walk off breakfast and it didn't rain for 8 of the 9 days we walked to the tram stop. The journey to Messe Center was 1 hour, so leave early. The hotel advertises satelite channels and there were, but every one except BBC News was dubbed in to German, so when you come back from a hard day at the show and just feel like a little TV and speak only English the option is BBC News. No Nat Geo or Discovery, and not 1 movie channel in English even though there were a good number of English speaking guests. Just 3 English speaking channels would have been fine especially considering English is an international language. The sink in the bathroom was the smallest sink my wife and I have ever seen anywhere in the world, and if you want to wash your face or shave about 80% of the water ends up on the floor no matter how careful you are. There was no stand to put soap or shampoo in the shower for guests who prefer to use their own, and a number of times after reaching down to pick up the soap or shampoo the the tap lever was knocked over to hot. The matress we think was fine, but never had the opportunity to find out because all the sheets were what the hotel staff call Hypoallergenic material made up of a type of microfiber which feel like slippery plastic and makes you sweat. This hotel REALLY needs to get rid of these sheets and pillow cases and keep only some for when the hotel is contacted by those super sensitive allergenic humans who can't live with anything natural like cotton. We think the staff know the problem with these sheets and most likely want to dispose of these terrible sheets, but as part of the Accor group of hotels it could possibly take years to get approval.

    Breakfast was good, the hotel and rooms were very clean, and staff were nice and friendly. Wi-Fi in the rooms was okay. In the lobby there was a coffee machine where guests can help themselves to coffee or tea 24 hours, as there are no coffee making facilities in the room. The entire hotel was bright and well decorated.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    7.9
    Very nice stay at IBIS Styles, Neuss
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator is very tight and slowly

    It was a pleasure to stay in the hotel for one night. Everything was good organized and the room was very good. I really liked the bed and shower

    Stayed in December 2016

  • Reviewed: 9 December 2016

    6.7
    location is ok.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    they don't have any restaurant. so if you arrive at hotel around 8 pm than you have sleep empty stomach. Because also I didn't fine any fast food near the hotel.

    location is ok. pillow is very comfortable.

    Stayed in November 2016

  • Reviewed: 12 October 2016

    7.5
    Nice place to stay if you dont mind the walk.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    no Air Conditioning, no Ice Machine. And location was close to public transportation but in a business area away from restaurants, shops, tourist stuff.

    Breakfast was awesome! Bed was comfy and the room had a great arrangement of furnishings

    Stayed in September 2016

  • Reviewed: 2 October 2016

    7.5
    Family room was cute.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    We had booked for 2 adults 2 kids and a baby. When we got there the baby bed was not there. It was so late that we pushed the beds together and did not bother complaining. That was a negative Superficially clean could be even better. 24 hour reception, bar and free wifi Frew coffee anytime. Helpful when arriving late. Breakfast was good Overall great value for money

    Family room was cute. With stepping stool in the bathroom. We stayed for one night only

    Stayed in October 2016

  • Reviewed: 9 June 2018

    4.2
    Will never use
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Definitely not Ibis quality. It looked double room on suite backpackers hotel. It seems staff are not friendly for Asian people..

    Breakfast

    Stayed in June 2018

  • Reviewed: 3 May 2018

    6.3
    Totally ok for one night.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Quite old, but clean.

    Totally ok for one night.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    6.7
    Very small rom
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small rom

    Stayed in May 2018

  • Reviewed: 1 May 2018

    7.5
    For my purpose I had a good stay. Too bad I had the neighbour I had.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Thinn wall's of the rooms. I heared my drunk neighbour the hole morning.

    Very nice and friendly reception employees.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    8.8
    Perfect value for money.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect value for money. Free of charge parking and pretty reasonable rate. Good place if you want to relax after a long trip.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    7.5
    Good hotel , normal price , tipically Ibis
    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room

    Stayed in March 2018

  • Reviewed: 15 February 2018

    7.9
    Perfect stay for a night
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Clean Good bed Free parking

    Stayed in February 2018

  • Reviewed: 31 January 2018

    7.5
    Small but good
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Elevator was broken

    Very colorful

    Stayed in January 2018

  • Reviewed: 31 January 2018

    2.5
    irrelevant Personel ,too far city center,poor breakfast
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    irrelevant Personel ,too far city center,poor breakfast

    Stayed in January 2018

  • Reviewed: 11 December 2017

    5.4
    The staff were friendly and helpful
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The price was high but it was during Medica Fair

    The staff were friendly and helpful

    Stayed in November 2017

  • Reviewed: 20 October 2017

    3.8
    Avoid this!!!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The ugliest hotel room I have ever seen

    Nothing

    Stayed in October 2017

  • Reviewed: 10 September 2017

    9.2
    Very nice crew and a confortable and clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is not much to do in the sourrondings. Sleep and go.

    Very nice crew and a confortable and clean room

    Stayed in September 2017

  • Reviewed: 6 September 2017

    8.3
    Clean and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast lacked variety

    Nice room, private parking

    Stayed in September 2017

  • Reviewed: 21 August 2017

    7.5
    Clean and functional.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was in an area of offices

    Clean and functional

    Stayed in August 2017

  • Reviewed: 28 June 2017

    7.5
    Arrived at 2pm to the hotel.
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Arrived at 2pm to the hotel. Although rooms were available the receptionist insist to halt check in till the official time of 3pm

    Stayed in June 2017

  • Reviewed: 14 June 2017

    7.1
    Clean and comfortable rooms with nice bathroom.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were very warm during the night, no air conditioning just an opening window

    Clean and comfortable rooms with nice bathroom.

    Stayed in June 2017

  • Reviewed: 4 June 2017

    7.1
    Clean and Modern Bath, comfortable room.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No A/C in the hotel, very hard to sleep at summer nights

    Clean and Modern Bath, comfortable room.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    6.7
    Wi-fi internet is tragedy!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wi-fi internet is tragedy!! Its speed was just 0,2mbs on download !!!?? ...imposible to work...;((

    Stayed in May 2017

  • Reviewed: 9 March 2017

    6.3
    As a bed for 2 nights this was good enough for me...
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    The choice of colours in the reception and the room (bright green) was very full on...

    Staff friendly and helpful

    Stayed in March 2017

  • Reviewed: 20 February 2017

    8.3
    Nice place to stay
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Our room was close to the lift which was a little noisy.

    Staff were very helpful and rooms very clean and tidy.

    Stayed in February 2017

  • Reviewed: 19 November 2016

    8.8
    cozy and friendly stay
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The need more computers in the business center and vending machines..

    Breakfast is very good and complementary coffee or tea all day

    Stayed in October 2016

  • Reviewed: 8 October 2016

    6.3
    gair
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    old rooms noisy from hallway cold bathroom

    friendly stafg good parking

    Stayed in October 2016

  • Reviewed: 23 August 2016

    8.3
    Short and nice stay!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    /

    Nice and simple breakfast. Modern and clean rooms. Good shower.

    Stayed in August 2016

  • Reviewed: 30 July 2016

    10
    Great value for money and excellent breakfast!
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Great value for money. Excellent staff and breakfast an 10 minute walk to the centre of town. Highly recommended.

    Stayed in July 2016

  • Reviewed: 24 July 2016

    6.7
    clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    strange room structure and little noise outside

    clean

    Stayed in July 2016

  • Reviewed: 21 July 2016

    9.6
    Great place
    • Leisure trip
    • Family with older children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Beautiful calm neighbourhood, friendly staff. Nice breakfast, great place for a family and great value for the money.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    8.8
    Last minute stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was a warm evening but there was no climate control that we could see.

    Last minute booking - literally. Nice breakfast. New and clean.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 October 2015

    6.3
    Good, quiet location, less than ten minutes walk from the...
    • Leisure trip
    • Family with older children

    Bathroom tight, washbasin useless other than for washing your hands. Poor room / bathroom lighting. Quite expensive for what is positioned as an economy hotel.

    Good, quiet location, less than ten minutes walk from the town centre. Good breakfast selection.

  • Reviewed: 29 September 2015

    7.5
    nice, small & neat hotel.
    • Leisure trip
    • Couple

    nice, small & neat hotel. only 10 minutes walk to tram and 15 minutes ride to centre of Dusseldorf. all in all good choice at fair price + free parking

  • Reviewed: 17 September 2015

    8.3
    Everything felt and looked very clean and well taken care of.
    • Leisure trip
    • Solo traveller

    The walls of the hotel were quite thin, so it was easy to hear what everyone else was up to.

    Everything felt and looked very clean and well taken care of.

  • Reviewed: 4 August 2015

    8.8
    Staff hospitality, breakfast and the style of the room.
    • Leisure trip
    • Family with older children

    Everything was fine except one or two spider nets in the bathroom which scared my kids nothing to bother :)

    Staff hospitality, breakfast and the style of the room.

  • Reviewed: 2 May 2016

    9.6
    Situated 15 minutes walking from the centre in a quiet...
    • Leisure trip
    • Couple

    Situated 15 minutes walking from the centre in a quiet business area, very colourful rooms, friendly staff & good breakfast

  • Reviewed: 25 April 2016

    7.9
    All in all pretty good place.
    • Business trip
    • Solo traveller

    Room doesn't have space for large luggage.

    All in all pretty good place.

  • Reviewed: 5 April 2016

    6.7
    Great breakfast, quiet location
    • Leisure trip
    • Couple

    pillows!

    Great breakfast, quiet location

  • Reviewed: 29 March 2016

    7.5
    nice breakfast
    • Leisure trip
    • Family with older children

    no fridge in room

    nice breakfast

  • Reviewed: 13 December 2015

    7.9
    good wifi connection.
    • Business trip
    • Solo traveller

    bathroom sink way TOO SMALL. annoying orange/red light in the room.

    good wifi connection. free parking.

  • Reviewed: 12 November 2015

    5.8
    Breakfast was with sufficient choice, good boiled eggs.
    • Business trip
    • Solo traveller

    No warm water one morning. Noise due to elevator and doors slamming.

    Breakfast was with sufficient choice, good boiled eggs.

  • Reviewed: 20 October 2015

    8.8
    The staff was so friendly, breakfast was really good , we...
    • Business trip
    • Couple

    Excellent value for money I would recommend it

    The staff was so friendly, breakfast was really good , we has everything we needed

  • Reviewed: 23 July 2015

    7.1
    No airconditioner room hot
    • Leisure trip
    • Family with young children

    No airconditioner room hot

  • Reviewed: 8 July 2015

    9.6
    Helpful staff, comfortable room, good breakfast, good parking
    • Leisure trip
    • Group

    Helpful staff, comfortable room, good breakfast, good parking

  • Reviewed: 7 January 2015

    7.1
    clean.
    • Leisure trip
    • Family with young children

    clean. On site parking. Good breakfast

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 61

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