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Reviews of ibis Heilbronn City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bahnhofstr. 5, 74072 Heilbronn, Germany

#8 of 19 hotels in Heilbronn

Guests' Choice

Review score

Based on 623 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    7.6

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Showing 1 - 44

  • Reviewed: 15 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I was notified at the last minute that the hotel no longer has smoking rooms - so beware fellow smokers! As a consequence, I was given a room on the first floor facing the street ( so the trip to the outside ashtray would be shorter - thank you for the thought! ) but the noise is atrocious if you need to sleep with the window open !

    The room was clean and efficient, as usual. One ( 1 ) member of the staff was friendly, as usual. The hotel is very near the Neckar river, which has a very nice promenade to stretch your legs or walk your dog or both.

    Stayed in May 2018

  • Reviewed: 28 October 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Bad soundproof. Especially if you room faces the street, not backyards, you hear the trams while sleeping. Breakfast is not worth its price at all.

    Central location. the room, though not spacious, is well designed and stuffed, so you are comfortable.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t have breakfast in the hotel because it was too expensive, 11 euros are quite a lot for just a breakfast.

    The accommodation was perfect , clean and tidy room . Nothing to complain about !

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    The power point for recharging equipment such as laptops was very far from the desk.

    It was half way between the station and the old town, only 5 minutes each way. There was a wide choice for breakfast. There even was a waffle maker for the more adventurous. The shower cubicle was quite roomy.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    There was a drunk hotel guest sleeping it off in the corridor in the morning - a very unpleasant experience - the staff solved the problem immediately, but still, not ideal.

    efficient and friendly.

    Stayed in October 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I stay here twice a year on my way through Europe. The hotel is always clean, always friendly, it offers everything you need for a one-night stay and I am invariably satisfied. Excellent value for money.

    Stayed in May 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Due to a car breakdown in Germany we booked the Ibis in Heilbron at the last minute almost as an emergency. The staff were very helpful. The hotel proved to be an eye-opener to us as we seldom stay in "city" type hotels, preferring the countryside and independent hotels. We had a hire car and used the hotel as a base for visiting friends in the area, also visiting the transport museum at Sinsheim.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I live in the same City of Heilbronn, and for some reason I needed to sleep out of home for a few days. Price is fair and all other things were ok, facilities, personnel kind and efficient. The tramway passes just in front of the Hotel and may lead you everywhere, just with 1 easy Switch. And Heilbronn is a small town, from the Hotel you are at walking distance from most things.

    Stayed in March 2017

  • Reviewed: 16 August 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Finding a parking place in the evening can be a challenge.

    Very convenient location. Staff is friendly. Rooms are very clean, rather small but good enough for business travelers. Room facilities are simple but also sufficient. Breakfast very complete. Good WiFi connection. Simple but very nice and functional shower.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room entirely too small for the value of money. Futon style bed extremely too hard. But overall location and stay was good.

    Location, on site parking, cleanliness & breakfast.

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    All three days the same for breakfast, would prefer some variety from day to day..

    Friendly staff, room and bath good and clean, no noise, breakfast good and fresh, excellent bed.

    Stayed in July 2016

  • Reviewed: 12 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Free WiFi very slow. €6 a day for faster service

    Clean, good breakfast, helpful staff. Good bike storage.

    Stayed in June 2018

  • Reviewed: 26 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location, clean and spacious room and friendly receptionists.

    Stayed in May 2018

  • Reviewed: 24 May 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Staff is super!

    Stayed in May 2018

  • Reviewed: 17 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed a bit hard and a bit expense per night as there was no breakfast included

    Very friendly staff and very helpful And very well located

    Stayed in May 2018

  • Reviewed: 11 April 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everyone was just fine

    Stayed in March 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Located just next to the railway and SB station - perfect for train travelers.

    Stayed in January 2018

  • Reviewed: 10 December 2017

    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good breakfast. Comfotable bed.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quiet place walking distance from station

    Stayed in November 2017

  • Reviewed: 28 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Breakfast very poor and not worth 11€.

    Location: close to City Centre and Railway Station. Friendly Staff.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location

    Stayed in November 2017

  • Reviewed: 30 September 2017

    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is so comfortable

    Stayed in September 2017

  • Reviewed: 30 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is too small , wifi is free but signal is weak at room 423

    Very clean , good location , normal price

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was nice and really helpfull!

    Stayed in September 2017

  • Reviewed: 30 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No minibar,smelly toilet

    The bed

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty sheets, room facing main street so it was loud at night

    Parking place available upon fee, very close to city centre

    Stayed in July 2017

  • Reviewed: 19 July 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Good breakfast and location.

    Stayed in July 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small.

    Location and value for money.

    Stayed in May 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Internet connection is not the best for business visitors

    Desk service during the evening. Breakfast really good

    Stayed in March 2017

  • Reviewed: 6 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    wifi connection dropped off a lot.

    The location is good and bed is very soft.

    Stayed in February 2017

  • Reviewed: 3 November 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking should be included in the room price.

    Good location; comfortable beds; friendly staff

    Stayed in November 2016

  • Reviewed: 17 October 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked the bacon but was disappointed that there were no sausages during breakfast.

    Comfy bed

    Stayed in October 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good comfortable hotel. Our reception check in girl, Natalie, was extremely pleasant and helpful.

    Stayed in July 2016

  • Reviewed: 6 July 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing

    The staff cared - and it shows

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 November 2015

    • Business trip
    • Solo traveller

    The price for double room including the breakfast and the parking is too high. The parking place is very busy in the night. No empty place to find.

    Very clean and quiet.

  • Reviewed: 3 November 2015

    • Leisure trip
    • Couple

    I had requested a late checkout but housekeeping still walked in on me whilst i was undressed! The lady knocked once and without even waiting 2 seconds for a reply, she barged straight in!

    The staff could speak english which was very handy and they were all polite!

  • Reviewed: 31 August 2015

    • Leisure trip
    • Solo traveller

    Perhaps more towels in the room, even for a single traveller.

    The hotel staff (in total I met five) were all extremely polite, helpful and professional. Although I requested most things in German, their proficiency with English when I was in need of an Iron and Ironing board was excellent.

  • Reviewed: 24 May 2015

    • Leisure trip
    • Solo traveller

    Its accessibly was perfect close to the Neckar if one want to make a walk..close to the Trainstation and to the Heilbronn city center. Just indicate clearly where to press for the barrier to open into the underground park garage.

  • Reviewed: 15 March 2016

    • Leisure trip
    • Family with young children

    Bathroom could be a bit cleaner.

    Nice simple accomodation in a great location.

  • Reviewed: 30 November 2015

    • Leisure trip
    • Family with older children

    Rather expensive breakfast and was not even bratwurst!

    Confortable and quiet room. The staff was friendly.

  • Reviewed: 22 October 2015

    • Business trip
    • Solo traveller

    bath; noise

    situated in down town Heilbronn. own parking garage for € 8 per night ok

  • Reviewed: 2 September 2015

    • Business trip
    • Solo traveller

    I find the parking charge abit too expensive.

    I liked at most its location. Very close to the Train station.

  • Reviewed: 29 May 2015

    • Family with older children

    Good location. friendly and helpful staff. Comfortable and clean rooms.

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 44

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