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Reviews of ibis Jena City 2 stars

Teichgraben 1, 07743 Jena, Germany

#18 of 32 hotels in Jena

Guests' Choice

Review score

Based on 626 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.3

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.4

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Showing 1 - 36

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Usual Jena staff, unfriendly and unhelpful. You walk past reception and they can't even say 'hello.' We asked several times for a dog bowl for our dog, for which we had paid 8 euros extra, but we never got one. In the end, it didn't matter because we got one from somewhere else, but what annoyed us was that the staff just forgot about it.

    Very clean and central.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    I missed the automatic machine there was at IBIS Dresden, where one could buy a cup of tea or coffee any time 24h. In Jena I was offered at the reception cups of hot water for free, but this was not the same convenient .

    The breakfast was perfect.The mattresses were ok. All was very clean and friendly. Situated at the very center, with parking choises!!

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The internet is slow.

    The location is great, the staffs were friendly and helpful! I slept so well in the room because it was quiet at night time and the bed was comfortable.

    Stayed in March 2018

  • Reviewed: 9 February 2018

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Everything was quite worn out, outdated, not modern or simply dirty like the curtains and the walls in the "bathroom".

    Bed and Breakfast were good. The rest quite worn out!

    Stayed in February 2018

  • Reviewed: 19 December 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    The smell. I had to double-check if it was non-smoking room because it had a really strong smell. It was but the smell was really bad. Cannot say if it was tabacco, but somehow similar, so had to sleep and keep the windows open through-out the day to have a normal sleep as the first day could not sleep well because of the smell, but was too tired to ask for a different room...

    Hotel is in a good location in the center near the bus stop.

    Stayed in December 2017

  • Reviewed: 17 August 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pls provide a clock in the room and internet needs improvement.

    Very convenient location and best value for money. I used the complimentary internet this was not that good.

    Stayed in August 2017

  • Reviewed: 24 November 2016

    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Toiletries in bathroom were not great and for short stay with only carry-on luggage it would have been great to have nice shower gel

    Reception staff were excellent and parking was very reasonable

    Stayed in October 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Being in the heart of the town, it could get rather noisy due to the tram stop and at the weekends Jena can be rather bustling in the evenings. Breakfast offer was rather expensive (11€ per person) considering the amount of cafes/restaurants and supermarkets nearby.

    Fantastic location right in the heart of Jena! Less than 5 minute walk from nearly all of the main tourist attractions and a tram stop right outside. Clean and functional with friendly staff. We had a wonderful time! :D

    Stayed in August 2016

  • Reviewed: 8 June 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    the plastic bathroom

    comfortable bed, decent breakfast

    Stayed in June 2018

  • Reviewed: 1 February 2018

    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Poor noise isolated rooms.

    Stayed in January 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    ALL GREAT !

    Stayed in December 2017

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Great location just in the center of the city. Very good bufet breakfast.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Good breakfast.

    Stayed in November 2017

  • Reviewed: 26 November 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Reception staff were lovely.

    Stayed in November 2017

  • Reviewed: 18 October 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and cool

    Stayed in October 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean comfortable quiet rest space

    Stayed in August 2017

  • Reviewed: 9 July 2017

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The bathroom is small, no shower cap, no specific soap, no cream.

    The staff, and also that is very clean!

    Stayed in July 2017

  • Reviewed: 19 April 2017

    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Not kind enough personal staff

    Very good breakfast

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk was very nice! Happy she spoke English

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room facilities. Average breakfast. Communication problem of some the staff.

    Location

    Stayed in March 2017

  • Reviewed: 21 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good sleep, location. Easy to find stairs.

    Stayed in October 2016

  • Reviewed: 13 October 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Very good location right in the city center. Excellent transport connection (train, bus, tram). Very convenient price.

    Stayed in October 2016

  • Reviewed: 15 August 2016

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 13 nights

    location

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very pleasant staff. In great part of town

    Stayed in July 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The bed was quite soft and not comfortable.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 March 2016

    • Business trip
    • Solo traveller

    It could have lower price but you know it when you book the room. There were not extra expenses.

    Location is perfect, free wifi and the staff were really kind and they help you whatever you need. The room was clean and bed was comfortable.

  • Reviewed: 2 February 2016

    • Business trip
    • Couple

    The bathroom was an in-built plastic cabin which I particularly don't like. Very simple setup. The breakfast was not included, costs extra, and is absolutely not worth it. The wifi was not working all the time. The whole experience felt like I was saving money not for myself but for the hotel.

    I have selected this hotel based on the very good reviews and I must say it is overrated. This is an OK hotel but not more than that. The room was clean and tidy but very basic. The staff was OK but nothing special.

  • Reviewed: 11 October 2015

    • Business trip
    • Solo traveller

    Location is perfect, right in the city center. Staffs were very polite. I had arrived quite early, they offered me a cup of coffee and facilitated my early check in.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Solo traveller

    No minibar and safe in the room..a little expensive for facilities provided.

    Great location at the center of the city. easy access to every thing, restaurants and supermarket nearby.

  • Reviewed: 16 July 2015

    • Business trip
    • Solo traveller

    Could be a bit noisy at night due to outlets nearby, however one could always close the window.

    The room, the cleanliness, the spacious shower. Close to station and to university.

  • Reviewed: 12 February 2015

    • Business trip
    • Solo traveller

    Free internet comes with limited wi-fi speed. small bathroom.

    Very close to train station, right in Jena city centre. Super comfortable bed. Fair working desk.

  • Reviewed: 29 April 2016

    • Business trip
    • Solo traveller

    Nothing! Everything was perfect!

    I liked that the bed was firm, lots of closet space to store clothes, bathroom was a reasonable size, great location!

  • Reviewed: 12 August 2015

    • Leisure trip
    • Couple

    The best breakfast I've ever seen! Very good location

  • Reviewed: 26 July 2015

    • Leisure trip
    • Couple

    Modern hotel in city centre

  • Reviewed: 1 June 2015

    • Business trip
    • Solo traveller

    The breakfast seemed rather expensive, so I opted out.

    Location is very good. Rooms are decently equipped, though nothing fancy.

  • Reviewed: 8 March 2015

    • Solo traveller

    Very helpful and friendly staff

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 36

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