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Reviews of ibis Luebeck City 2 stars

Fackenburger Allee 54, St Lorenz, 23554 Lübeck, Germany

#38 of 47 hotels in Lübeck

Guests' Choice

Review score

Based on 602 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.5

  • Location

    7.5

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 - 60

  • Reviewed: 9 April 2018

    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was given a twin room when a double would have been better

    I missed my first night but the staff ensured my room was available the next night Very helpful staff Room was as expected the WiFi worked well Good blackout curtains and no noise from the busy street outside

    Stayed in March 2018

  • Reviewed: 19 December 2017

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The interior is a bit old fashioned. It reminded me of the 90th.

    The nice view. I had a room in the third floor and I could see the St. Jakobi Church and the St. Mary’s Church.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No kettle in the room was disappointing.

    Very clean and comfortable. Waffle maker at breakfast a bonus! St Nicklaus left a present outside our room - a nice surprise for us visitors to north Germany.

    Stayed in December 2017

  • Reviewed: 5 November 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Small room and smaller bathroom (plastic brick). 25 min walk from the town center. Area where the hotel is located is quite ugly and industrial.

    Well located next to the highway. Good choice for a one night stopover. Friendly staff. Ibis standard clean. Pet friendly. Nice bar at the lobby. Some restaurants in the surroundings and a supermarket next door. We arrived late and left early and this was very handy.

    Stayed in November 2017

  • Reviewed: 11 September 2017

    • Solo traveller
    • Standard Room
    • Stayed 1 night

    It was 16C and raining and i could not manage to heat the room by air conditioner and called the reception for help. They said it is too hot to change the operating mode to heating. I got cold that night, and couldn't return to work the day after checking out. long walk to center also.

    clean

    Stayed in September 2017

  • Reviewed: 2 January 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    AC pushed out warm air only and the air didn't change in the room unless you opened a window. The extra price for new years eve was very high. The staff didn't have a clue how to pour beer.

    There was a waffle grill at the breakfast.

    Stayed in January 2017

  • Reviewed: 25 December 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Distance from the center can be a issue if you dont like to walk.

    Everything was perfect. Good staff, perfect rooms and beds. The hotel is located 15 min walking from the center, which is not far. Near the hotel there are restaurants, markets and gas station.

    Stayed in December 2016

  • Reviewed: 12 September 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Quite expensive for a hotel with acrylic bathrooms.

    The staff was professional. The hotel has all needed facilities, but not more than that. Nice for a pit stop, perhaps.

    Stayed in September 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The barmen do not seem to know how to pour beer - too much gas and froth and it ends up being short in measure as well! Not unique to this hotel!

    The locaton within walking distance of the old town

    Stayed in July 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    AC not up to the job during a very warm night.

    *very good breakfast - we like this hotel. same funny camping-like bath/toilet combi on all these chain hotels. but they work.

    Stayed in July 2016

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    The room was clean, well designed and with comfortable beds. The breakfast was very good and the staff friendly and helpful.

    Stayed in April 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Nice and friendly staff. Easy access. Parking garage for extra fee - good when the car is full of luggage.

    Stayed in February 2018

  • Reviewed: 22 February 2018

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Location and surrounding area is quite boring, yet quite close to e.g. train station

    Friendly and helpful employees

    Stayed in January 2018

  • Reviewed: 13 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Clean. Friendly staff. Good brekfast

    Stayed in February 2018

  • Reviewed: 19 November 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Asking for a quiet room and getting one that was more noisy than the one off to the main road!

    Didn’t expect much and wasn’t disappointed.

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    That I had only 1 night there

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • With a pet
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    good breakfast

    Stayed in November 2017

  • Reviewed: 11 November 2017

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Reception and breakfast staff were a little reserved, but this is common in central Europe.

    Very clean and fresh, good breakfast (for Germany).

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    rooms are very dark. You cant use it for office work

    near city. Good price. Clean. Fast check in and check out

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    A bit too expensive.

    The bed and pillows were super good.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    The much-touted 24/7 kitchen was out of food at 11:00 p.m. (?!)

    Basic but tasty breakfast, friendly and efficient staff

    Stayed in October 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All night bar 😂

    Stayed in September 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small TV

    Staff polite and helpful.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everythig was ok.

    The location of the hotel is good, the service late in the evening was also good, and easy parking.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect drive and stay hotel, Easy access from highway,quiet rooms, great breakfast

    Stayed in July 2017

  • Reviewed: 8 July 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff were very friendly, easy check-in and out, good spacious parking with easy access, clean rooms, good rooms for a 2 star hotel!

    Stayed in July 2017

  • Reviewed: 28 June 2017

    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Got room at the end of 1st floor, under the room there is a loading ramp, with some noisy activity starting from 6:15 am.

    Stayed in June 2017

  • Reviewed: 6 May 2017

    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    good breakfast

    Stayed in May 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    -

    For a stop-over this is a very good option. There is a Netto supermarked and a bakery store in the same building - very handy.

    Stayed in April 2017

  • Reviewed: 2 December 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    nothing

    service and rooms where excellent

    Stayed in November 2016

  • Reviewed: 4 October 2016

    • Business trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Toalet cabin

    Bed

    Stayed in September 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Very good breakfast. Lovely birchermuesli. We were glad to have secure parking for our car

    Stayed in September 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    The friendly Staff, The Bar. Comfortable rooms even after long drives. Fair prices.

    Stayed in August 2016

  • Reviewed: 1 August 2016

    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Very good for one night stop on a way to Europe. Kids under 12 weren't charged.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Friendly staff, good rooms, nice shower with a showerhead that adjusted so that even I just under 2m tall fit under it.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 April 2016

    • Couple

    Parking is not free, as advertised. Free parking applies only for surface parking, which can be full. underground parking costs 6€.

    Comfortable bed, quiet room, very clean bathroom. Smooth check-in.

  • Reviewed: 8 November 2015

    • Business trip
    • Couple

    It was close to the center. It at least an half an hour walk, along a very unchmarming trafficated road to the center. Busses stop running back Tom the hotel, at midnight.

    The place was clean, and very comfortable. The roome was relatively spacy, and the bathroom was nice.

  • Reviewed: 12 August 2015

    • Leisure trip
    • Family with young children

    Extremely slow internet! The hotel is quite far from the center, about 7-10 min by bike. The mirror in the room was not completely clean.

    Like other ibises hotels it is good designed, very comfortable room, despite the size. Big comfortable bed (!) without space in the middle, that is important for us because we sleep with our child together. We could park our bikes in the underground parking of the hotel for free.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Family with young children

    The AC was inadequate and my 18 month old daughter was struggling in the heat at the time.

    The staff were helpful in keeping out daughters milk in a fridge as the rooms were not equipped with one.

  • Reviewed: 31 July 2015

    • Leisure trip
    • Couple

    The hotel was a 15-20 minute walk to town, but there is a bus stop nearby. The area is not very interesting.

    The room was spacious and clean and modern, wifi worked well and the reception staff were friendly and helpful. There was plenty of free parking in the supermarket carpark.

  • Reviewed: 28 July 2015

    • Leisure trip
    • Couple

    Nice staff, good breakfast, comfortable rooms. Great location - just a few busstops away from Luebeck's Old Town. Also a cheap and well supplied grocery store in the same building - if you need one.

  • Reviewed: 30 January 2015

    • Leisure trip
    • Couple

    The menu was a little sparse (esp as we are a bit picky) after a long day on the road.

    The location was great for us as it was just a stopover for the night on the way to the Baltic coast. The extra pillows were very welcome

  • Reviewed: 20 January 2015

    • Leisure trip
    • Solo traveller

    It's impossible to change money at the reception if your local currency is US dollar for example. The beds are too close to each other, if you travel with a friend (not husband/wife or boy/girlfriend) it is not very comfortable as the beds are impossible to move apart and you need more individual space. The rooms are very small. There is no fridge.

    This hotel offers rooms with 2 separate beds (there are just a few hotels in Lubeck which may provide this). There are private bathrooms and toilets in the rooms (it's difficult to find in Lubeck if you are looking for budget accomodation). It is located in 10 minutes from the railway station and 20 minutes from the old city. It's very quiet inside and around. You can see only historical buildings from the window. The personnel is friendly. There is a nice and cheap shop in the next building.

  • Reviewed: 5 January 2015

    • Couple

    The cleaner tried to come in during the morning a few times (thou we hadn't put the do not disturb sign). Still would have thought the cleaner had gotten the message after multiple attempts.

    Good location with free parking. The price was right.

  • Reviewed: 14 May 2016

    • Leisure trip
    • Couple

    very central,15 minutes to the holstein, ibis as usual

  • Reviewed: 28 April 2016

    • Leisure trip
    • Couple

    nothing.

    excellent choice for a city stay but not right in the city center. Clean and simple but it has everything you need.

  • Reviewed: 26 October 2015

    • Leisure trip
    • Group

    Location, parking and services are good package for roadtrip travellers. And almost middle of the city.

  • Reviewed: 24 October 2015

    • Leisure trip
    • Family with older children

    Comfortable room, good for this money.

  • Reviewed: 27 September 2015

    • Business trip
    • Solo traveller

    Staff has limited experience

    Everything was clean. At night it was quite.

  • Reviewed: 12 September 2015

    • Leisure trip
    • Couple

    The staff were very good

  • Reviewed: 12 September 2015

    • Leisure trip
    • Couple

    Terrible wifi connection

    Bus stop right in front of the hotel with bus lines that go directly to the Old Town (9,7) Netto in the same building

  • Reviewed: 7 September 2015

    • Leisure trip
    • Couple

    Nice place with comfort and good bathroom!

  • Reviewed: 17 August 2015

    • Leisure trip
    • Group

    comfortable and clean room.

  • Reviewed: 13 August 2015

    • Leisure trip
    • Couple

    24 hour service close to the highway friendly staff

  • Reviewed: 7 July 2015

    • Leisure trip
    • Solo traveller

    The staff member on reception was very friendly and extremely helpful with good knowledge about the city. Room was spotless and comfortable.

  • Reviewed: 31 May 2015

    • Leisure trip
    • Group

    Cheerful pleasant new

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    Size of the room was rather small.

    Room was a greata price for the money. The room was small but very clean.

  • Reviewed: 17 May 2015

    • Leisure trip
    • Couple

    Pleasant rooms. Nice location not far from old city. Lot's of free parking spots.

  • Reviewed: 20 March 2015

    • Leisure trip
    • Couple

    Free parking, also inside parking hall possibility. Friendly staff, good breakfast.

  • Reviewed: 1 February 2015

    • Leisure trip
    • Solo traveller

    A bit of way from the centre (hence the good price, I guess)

    Clean, modern, friendly, good value.

There are also 24 reviews without text. These impact the overall review score.

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